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Hilton Garden Inn Kauai Wailua Bay, HI

3.5 star property
Beach location and 2 outdoor pools

Photo gallery for Hilton Garden Inn Kauai Wailua Bay, HI

2 outdoor pools, pool umbrellas
Exterior
Ballroom
Interior
Courtyard

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Bar
The current price is AU$361
includes taxes & fees
6 May - 7 May

Explore the area

Map
3-5920 Kuhio Hwy, Lihue, HI, 96746
  • Lydgate Beach
    ‪10 min walk‬
  • Lae Nani Beach
    ‪14 min walk‬
  • Coconut Marketplace
    ‪3 min drive‬
  • Lihue, HI (LIH)
    ‪10 min drive‬

Room options

View all photos for Room, 1 King Bed, Ocean View

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Ocean View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Private bathroom
Microwave
  • 34 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Private bathroom
Microwave
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Ocean View

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Junior Suite, 1 King Bed, Ocean View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Private bathroom
Microwave
  • 42 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Cottage, 1 King Bed

Cottage, 1 King Bed | Living area

Cottage, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Sofa bed - double
Private bathroom
  • 64 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Ocean View

46-inch LCD TV with premium TV channels, TV, pay films

Suite, 1 King Bed, Ocean View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Sofa bed - double
Private bathroom
  • 58 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Accessible

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Private bathroom
Microwave
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub

46-inch LCD TV with premium TV channels, TV, pay films

Suite, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Private bathroom
Microwave
  • 58 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Accessible

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Private bathroom
Microwave
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Private bathroom
Microwave
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Ocean View

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Accessible, Ocean View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Private bathroom
Microwave
  • 34 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds, Accessible

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Private bathroom
Microwave
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Private bathroom
Microwave
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Private bathroom
Microwave
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Bathtub)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Room, 1 King Bed (Bathtub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Private bathroom
Microwave
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Private bathroom
Microwave
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Ocean View

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds, Ocean View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Private bathroom
Microwave
  • 34 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

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About the area

Lihue

At Hilton Garden Inn Kauai Wailua Bay, HI you'll be within just a 10-minute stroll of Wailua Beach and Lydgate Beach. Highlights at this beach hotel include 2 restaurants, 2 outdoor swimming pools and a bar/lounge. .The restaurant, Garden Grille Restaurant, serves Hawaiian cuisine and is open for breakfast and dinner. Mamahune's is the hotel's own bar. 7000 square feet (650 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Other amenities include a gym, a snack bar/deli and coffee/tea in a common area. Each morning cooked-to-order breakfast is served between 6:00 AM and 10:00 AM. There's also the convenience of self parking. .Attractions within a 15-minute drive of this Lihue hotel include Nawiliwili Harbor and Nawiliwili Bay.

What's nearby

  • Lydgate Beach - 10 min walk - 0.9 km
  • Smith's Tropical Paradise - 10 min walk - 0.9 km
  • Lae Nani Beach - 14 min walk - 1.2 km
  • Coconut Marketplace - 3 min drive - 2.1 km
  • Waipouli Beach - 4 min drive - 3.2 km

Getting around

  • Lihue, HI (LIH) - 10 min drive

Restaurants

  • ‪Island Country Markets #93 - ‬2 min drive
  • ‪Starbucks - ‬4 min drive
  • ‪Lava Lava Beach Club - Kauai - ‬3 min drive
  • ‪The Garden Grille & Bar - ‬15 min walk
  • ‪Tropical Dreams Hawaiian Gourmet Ice Cream - ‬4 min drive

About this property

Hilton Garden Inn Kauai Wailua Bay, HI

Beach location and 2 outdoor pools
Hilton Garden Inn Kauai Wailua Bay, HI offers its guests 2 outdoor swimming pools and a fitness centre. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 7000 square feet (650 square metres) and includes a conference centre. Multilingual staff, tour/ticket assistance, and a garden are also featured at the business-friendly Hilton Garden Inn Kauai Wailua Bay, HI. For a fee, parking is available.

Smoking is allowed in designated areas at this Lihue hotel.

  • 216 guestrooms or units
  • 3 levels
  • 3 buildings
  • 2 dining venues
  • Conference rooms
  • 7000 sq ft of conference space
  • 650 sq. m of conference space
  • Built in 2016
  • Deli
  • Towels for the beach
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
Hilton Garden Inn Kauai Wailua Bay, HI offers 216 accommodations with coffee/tea makers and an iron/ironing board. Guests can make use of the in-room fridges and microwaves. Bathrooms include baths or showers and complimentary toiletries.

46-inch LCD televisions come with pay-per-view films. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Languages

English, Filipino, Japanese, Portuguese, Spanish

Similar properties

View from property

Sheraton Kauai Coconut Beach Resort

  • Pool
  • Hot tub
  • Kids pool
  • Parking included
4.3 out of 5, Excellent, 923 reviews
The price is AU$690
includes taxes & fees
22 Apr - 23 Apr
Sheraton Kauai Coconut Beach Resort

Property amenities

Internet

  • Available in all rooms: Internet access (surcharge)

Parking and transport

  • Parking on site (USD 25 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: USD 20 to 45 per person
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Ahi Uila Fire Show
  • Garden Grille Restaurant
  • Mamahune's
  • Pavilion Pantry

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • Bicycle rentals
  • Gym
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (7,000 square foot of space)
  • Meeting rooms

Outdoors

  • Beach towels
  • Direct access to the beach
  • Garden
  • In a state park
  • On the bay
  • Picnic area
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • 46-inch LCD TV with premium channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 29.49 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach towels
  • Business centre/computer access
  • Concierge service
  • Faxes
  • Fitness centre access
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • Lending library access
  • Phone calls
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 20 to 45 per person
  • Self-parking fee: USD 25 per day (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - GE-098-643-7632-01
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The tax ID number is GE-098-643-7632-01. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards and cash. For guests' safety, the property includes a smoke detector and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Aloha Aston Beach Hotel
Aloha Beach
Aloha Beach Hotel
Aston Aloha
Aston Aloha Beach
Hilton Garden Inn Kauai Wailua Bay Lihue
Aston Aloha Beach Hotel Kapaa
Aston Aloha Beach Kapaa
Aston Aloha Hotel
Hotel Aston Aloha Beach
Aloha Beach Hotel Kauai
Aloha Beach Kauai Hotel
Aston Aloha Beach Hotel Kauai/Kapaa
Aston Aloha Beach Resort
Hilton Garden Inn Kauai Hotel
Hilton Garden Inn Kauai Wailua Bay
Hilton Garden Inn Kauai
Hilton Kauai Wailua Bay, Hi
Hilton Garden Inn Kauai Wailua Bay
Hilton Garden Inn Kauai Wailua Bay, HI Hotel
Hilton Garden Inn Kauai Wailua Bay, HI Lihue
Hilton Garden Inn Kauai Wailua Bay, HI Hotel Lihue

Frequently asked questions

What is the cancellation policy at Hilton Garden Inn Kauai Wailua Bay, HI?

Hilton Garden Inn Kauai Wailua Bay, HI offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Garden Inn Kauai Wailua Bay, HI?

As of 16 Apr 2025, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Kauai Wailua Bay, HI on 6 May 2025 start from AU$314.79, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Garden Inn Kauai Wailua Bay, HI?

Yep, Hilton Garden Inn Kauai Wailua Bay, HI has a self car park with in/out privileges for USD 25 per day.

Are there any beaches close to Hilton Garden Inn Kauai Wailua Bay, HI?

Yep, Hilton Garden Inn Kauai Wailua Bay, HI is a short 7-minute walk from Wailua Beach. Fun beach activities include snorkelling, scuba diving and waterskiing. You can also find boat tours.

Does Hilton Garden Inn Kauai Wailua Bay, HI have a pool?

Hilton Garden Inn Kauai Wailua Bay, HI has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

Is Hilton Garden Inn Kauai Wailua Bay, HI family-friendly?

You bet! With amenities such as 2 outdoor pools and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Hilton Garden Inn Kauai Wailua Bay, HI is a hit with families.

Does Hilton Garden Inn Kauai Wailua Bay, HI serve breakfast?

You bet, cooked-to-order breakfast is available daily from 6:00 AM to 10:00 AM.

Is there a free airport shuttle available at Hilton Garden Inn Kauai Wailua Bay, HI?

No, Hilton Garden Inn Kauai Wailua Bay, HI does not offer an airport shuttle service.

Is there a bar or restaurant at Hilton Garden Inn Kauai Wailua Bay, HI?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hilton Garden Inn Kauai Wailua Bay, HI?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Is there a golf course on site at Hilton Garden Inn Kauai Wailua Bay, HI?

There is a golf course next to Hilton Garden Inn Kauai Wailua Bay, HI.

Hilton Garden Inn Kauai Wailua Bay, HI Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 457 out of 1003 reviews
Rating 8 - Good. 232 out of 1003 reviews
Rating 6 - Okay. 166 out of 1003 reviews
Rating 4 - Poor. 88 out of 1003 reviews
Rating 2 - Terrible. 60 out of 1003 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

4/10 Poor

Shaun Dean

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 7 nights in Nov 2024

10/10 Excellent

YOUNGMIN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything.
Stayed 3 nights in Dec 2024

10/10 Excellent

Jake

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing overall!!
Stayed 9 nights in Dec 2024

8/10 Good

Mary

Travelled with family
Liked: Cleanliness, staff & service
The property is 10 minutes to the airport. It is nice but showing signs of wear and tear. Elevator is on the scary side. Beach is close by. Small and close to the road. I am not sure how Hilton can justify charging $25 resort fee per person per night.
Stayed 1 night in Jan 2025

8/10 Good

Cynthia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
It was very rainy while on property, but the facility still had plenty of areas to hang out that were covered. All of the staff was very nice and the property was well maintained. However, the food seemed pricey (yes, I realize this is Hawaii). A cup of coffee at breakfast was $6; we ate off property to save some money.
Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

6/10 Okay

Nicole

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Our room wasn’t made when we got there at 10pm, my kids had to wait to sleep until they brought a mattress for the pull out then return an hour later for sheets and blankets. They never had pool towels for us even though it was part of the resort fee we paid. The proximity to the beach was the best part and the playgrounds on site.
Stayed 7 nights in Dec 2024

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location
The location of our room PERFECT!! Pool right out our Patio door, Ocean View and Beach Access.
Patio view
Beach view
Stayed 4 nights in Jan 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was perfectly located between Poipu and Hanalei Bay, 2 places we wanted to spend time.
Stayed 3 nights in Jan 2025

6/10 Okay

Shannon

Travelled with family
Liked: Cleanliness, staff & service
I would definitely let guests know that in the early morning hours be mindful of others sleeping. Both mornings my daughter and I were woken up by stomping and screaming before 7am. I would also disclose at check in that you charge a parking fee along with a hotel fee.
Stayed 2 nights in Jan 2025

8/10 Good

Grace

Stayed 1 night in Dec 2024

10/10 Excellent

Rosemary

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing beach , multiple eatery’s in walking distant, both breakfast and bar food was amazing . Customer service was amazing !!! Only issue was the doors closed loudly . Sunrise is a must see !!! Clean rooms, refillable water stations and all toiletries in restroom
Stayed 5 nights in Dec 2024

8/10 Good

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2024

4/10 Poor

Quelen, Burlingame

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

6/10 Okay

Raja

Stayed 9 nights in Dec 2024

6/10 Okay

Jerad

Stayed 6 nights in Dec 2024

6/10 Okay

Paul

Disliked: Staff & service
AC loud and poorly configured with loud fan blowing on bed area. Doors closing loudly Shower narrow without safe bath matts...surface dangerously slippery!!!! No in room safe TV out dates NOT SMART. Multiple apps (netflix etc) listed but not available because TV not internet capable. You should fix that. Even a small fee for internet access to entertainment apps would be rewarded. Dining staff sparse. One or two wait staff cannot do it all. Hire some bussers,etc.Some of the wait staff surly but I can understand their frustration due to not much help. Housekeeping staff very good and curteous!! Front desk /-.
Stayed 4 nights in Dec 2024

10/10 Excellent

Kelly, Marathon

Stayed 1 night in Dec 2024

10/10 Excellent

Elizabeth

Stayed 3 nights in Dec 2024

10/10 Excellent

RANDY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GREAT RESORT
Stayed 1 night in Dec 2024

8/10 Good

Maria Fernanda Gomez Zorrilla or Bryan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Property was great & conveniently located. Staff was friendly & maintained the property clean. I was scared of booking because so many reviews complained about cockroaches which I’m TERRIFIED of….Happy to report that during our stay we had 0 issues with insects or roaches. We stayed here for 6 nights, Monday- Sunday. We walked to coconut market a handful of times because it was a nice 10-15 min walk. Arrival was a short 7 min uber drive from the airport. We rented a car and got to travel the entire island within 2-3 days, the hotel location served as a perfect midpoint for either direction you decide to go. The resort fee and parking situation are my only complaint. The resort fee is supposed to include all these “amenities/ activities” which they had none during my stay. I asked about the ukulele lessons, they had none. Lei making, none. Hula show, none. Hula lessons, none. The “daily bottled water” was never replenished. They give you 2 water bottles for your entire stay so false advertising if you ask me. You’d think the bike rental is 2 hours per day right? Nope you get a voucher for 1 day only regardless of how long your stay is & bike rental is 10 min drive. Pretty much the only thing that we actually used was the beach towels and beach mat. I feel like they should’ve at least waived or given us a discount because the resort fee was $25 per day plus parking. Which leads me to the next point an additional $25 parking per night. Parking lot gets full at night.
Stayed 5 nights in Nov 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Not what i paid for
The hotel was musky and smelled moldy. Bathrooms in por condition. Housekepping while kind, didnt take the trash out or change sheets. Would not stay here again.
Stayed 4 nights in Dec 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Property is outdated, few pool chairs, mismatched patio furniture, broken guest washing machine. Last minute booking wish I had done some more research as our oceanview room was poolside so no privacy and shared patio.
Stayed 3 nights in Dec 2024

2/10 Terrible

Lynn

Travelled with family
Liked: Staff & service
Disliked: Amenities
We attempted to check in when the Hilton manager claimed there were “plumbing “ problems in the buildings and they sent us down the street to stay at another hotel. They said the rooms would be comparable. The dilapidated rooms were not comparable and they were going to charge us the full amount for the rebooking in the substandard hotel. Essentially Hilton could pocket extra dollars by moving us. We won’t be booking again. Very sorry to have had this unfortunate experience. We doubt there were plumbing problems, more likely they overbooked and could make some extra dollars.
Stayed 1 night in Dec 2024