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Hilton Vacation Club Cabo Azul Los Cabos

4.5 star property
Luxury resort on the beach, with 6 outdoor pools

Photo gallery for Hilton Vacation Club Cabo Azul Los Cabos

View from property
Front of property - evening/night
2 restaurants, breakfast, lunch, dinner served; Mexican cuisine
View from room
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
The current price is AU$597
includes taxes & fees
5 May - 6 May

Explore the area

Map
Paseo Malecon S/N, Lote 11 Fonatur, San José del Cabo, BCS, 23400
  • San Jose del Cabo Art District
    ‪3 min drive‬
  • Costa Azul Beach
    ‪8 min drive‬
  • Palmilla Beach
    ‪10 min drive‬
  • San José del Cabo, Baja California Sur (SJD-Los Cabos Intl.)
    ‪20 min drive‬

Room options

View all photos for 1 BEDROOM 1 KING PARTIAL OCEANVIEW W/ BALCONY

1 BEDROOM 1 KING PARTIAL OCEANVIEW W/ BALCONY

1 BEDROOM 1 KING PARTIAL OCEANVIEW W/ BALCONY

Highlights

Balcony or patio
Air conditioning
Dining table
TV
Ceiling fan
Separate bedroom
Premium bedding
Hairdryer
  • 104 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for 2 BEDROOM 1 KING 1 QN PART OCEAN VIEW BALCONY

2 BEDROOM 1 KING 1 QN PART OCEAN VIEW BALCONY | Living area

2 BEDROOM 1 KING 1 QN PART OCEAN VIEW BALCONY

Highlights

Balcony or patio
Air conditioning
Dining table
TV
Ceiling fan
Separate bedroom
Premium bedding
Hairdryer
  • 141 sq m
  • Sleeps 6
  • 1 King Bed

View all photos for 1 BEDROOM 1 KING POOL VIEW SUITE WITH BALCONY

Premium bedding, in-room safe, iron/ironing board, free WiFi

1 BEDROOM 1 KING POOL VIEW SUITE WITH BALCONY

Highlights

Balcony or patio
Air conditioning
Dining table
TV
Ceiling fan
Separate bedroom
Premium bedding
Hairdryer
  • 104 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for 2 BEDROOM 1 KING 1 QN POOL VW SUITE BALCONY

2 BEDROOM 1 KING 1 QN POOL VW SUITE BALCONY | Living area

2 BEDROOM 1 KING 1 QN POOL VW SUITE BALCONY

Highlights

Balcony or patio
Air conditioning
Dining table
TV
Ceiling fan
Separate bedroom
Premium bedding
Hairdryer
  • 141 sq m
  • Sleeps 6
  • 1 King Bed

View all photos for 3 BEDROOM 2 KINGS 1 QUEEN OCEAN VW PENTHOUSE

32-inch TV with cable channels, DVD player

3 BEDROOM 2 KINGS 1 QUEEN OCEAN VW PENTHOUSE

Highlights

Balcony or patio
Air conditioning
Dining table
TV
Ceiling fan
Separate bedroom
Premium bedding
Hairdryer
  • 296 sq m
  • Sleeps 6
  • 1 King Bed

View all photos for 3 BEDROOM 2 KINGS 1 QUEEN OCEAN VW GRAND PH

3 BEDROOM 2 KINGS 1 QUEEN OCEAN VW GRAND PH | Living area

3 BEDROOM 2 KINGS 1 QUEEN OCEAN VW GRAND PH

Highlights

Balcony or patio
Air conditioning
Dining table
TV
Ceiling fan
Separate bedroom
Premium bedding
Hairdryer
  • 296 sq m
  • Sleeps 6
  • 1 King Bed

View all photos for Junior 1 King Suite Serenity Pool View Balcony

Premium bedding, in-room safe, iron/ironing board, free WiFi

Junior 1 King Suite Serenity Pool View Balcony

Highlights

Balcony or patio
Air conditioning
TV
Ceiling fan
Separate bedroom
Premium bedding
Hairdryer
Private bathroom
  • 52 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for 1 BEDROOM 1 KING DLX POOL VIEW SUITE BALCONY

1 BEDROOM 1 KING DLX POOL VIEW SUITE BALCONY | Living area

1 BEDROOM 1 KING DLX POOL VIEW SUITE BALCONY

Highlights

Balcony or patio
Air conditioning
Dining table
TV
Ceiling fan
Separate bedroom
Premium bedding
Hairdryer
  • 104 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for JUNIOR 1 KING SUITE WITH BALCONY

JUNIOR 1 KING SUITE WITH BALCONY

JUNIOR 1 KING SUITE WITH BALCONY

Highlights

Balcony or patio
Air conditioning
TV
Ceiling fan
Separate bedroom
Premium bedding
Hairdryer
Private bathroom
  • 52 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for JUNIOR 1 KING SUITE POOL VIEW WITH BALCONY

Premium bedding, in-room safe, iron/ironing board, free WiFi

JUNIOR 1 KING SUITE POOL VIEW WITH BALCONY

Highlights

Balcony or patio
Air conditioning
TV
Ceiling fan
Separate bedroom
Premium bedding
Hairdryer
Private bathroom
  • 52 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for 1 BEDROOM 1 KING GARDEN VIEW SUITE W/ BALCONY

Premium bedding, in-room safe, iron/ironing board, free WiFi

1 BEDROOM 1 KING GARDEN VIEW SUITE W/ BALCONY

Highlights

Balcony or patio
Air conditioning
Dining table
TV
Ceiling fan
Separate bedroom
Premium bedding
Hairdryer
  • 104 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for 2 BEDROOM 1 KING 1 QN GARDEN VW SUITE BALCONY

2 BEDROOM 1 KING 1 QN GARDEN VW SUITE BALCONY

2 BEDROOM 1 KING 1 QN GARDEN VW SUITE BALCONY

Highlights

Balcony or patio
Air conditioning
Dining table
TV
Ceiling fan
Separate bedroom
Premium bedding
Hairdryer
  • 141 sq m
  • Sleeps 6
  • 1 King Bed

View all photos for 1 BEDROOM 1 KING SUITE WITH BALCONY

1 BEDROOM 1 KING SUITE WITH BALCONY

1 BEDROOM 1 KING SUITE WITH BALCONY

Highlights

Balcony or patio
Air conditioning
Dining table
TV
Ceiling fan
Separate bedroom
Premium bedding
Hairdryer
  • 104 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for 2 BEDROOM 1 KING 1 QN SUITE WITH BALCONY

32-inch TV with cable channels, DVD player

2 BEDROOM 1 KING 1 QN SUITE WITH BALCONY

Highlights

Balcony or patio
Air conditioning
Dining table
TV
Ceiling fan
Separate bedroom
Premium bedding
Hairdryer
  • 141.4 sq m
  • Sleeps 6
  • 1 King Bed

View all photos for 2 BEDROOM 1 KING 1 QN DLX POOL VIEW BALCONY

32-inch TV with cable channels, DVD player

2 BEDROOM 1 KING 1 QN DLX POOL VIEW BALCONY

Highlights

Balcony or patio
Air conditioning
Dining table
TV
Ceiling fan
Separate bedroom
Premium bedding
Hairdryer
  • 141 sq m
  • Sleeps 6
  • 1 King Bed

View all photos for JUNIOR 1 KING SUITE PARTIAL POOL VW W/ BALCNY

Premium bedding, in-room safe, iron/ironing board, free WiFi

JUNIOR 1 KING SUITE PARTIAL POOL VW W/ BALCNY

Highlights

Balcony or patio
Air conditioning
TV
Ceiling fan
Separate bedroom
Premium bedding
Hairdryer
Private bathroom
  • 52 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for 2 BEDROOM 1 KING 1 QN OCEAN VIEW STE BALCONY

2 BEDROOM 1 KING 1 QN OCEAN VIEW STE BALCONY | Living area

2 BEDROOM 1 KING 1 QN OCEAN VIEW STE BALCONY

Highlights

Balcony or patio
Air conditioning
Dining table
TV
Ceiling fan
Separate bedroom
Premium bedding
Hairdryer
  • 141 sq m
  • Sleeps 6
  • 1 King Bed

View all photos for 1 BDRM 1 KING NINOS POOL VIEW SUITE W BALCONY

Premium bedding, in-room safe, iron/ironing board, free WiFi

1 BDRM 1 KING NINOS POOL VIEW SUITE W BALCONY

Highlights

Balcony or patio
Air conditioning
Dining table
TV
Ceiling fan
Separate bedroom
Premium bedding
Hairdryer
  • 104 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for 2 BEDROOM 1 KING 1 QN NINOS POOL VIEW BALCONY

2 BEDROOM 1 KING 1 QN NINOS POOL VIEW BALCONY | Living area

2 BEDROOM 1 KING 1 QN NINOS POOL VIEW BALCONY

Highlights

Balcony or patio
Air conditioning
Dining table
TV
Ceiling fan
Separate bedroom
Premium bedding
Hairdryer
  • 141 sq m
  • Sleeps 6
  • 1 King Bed

View all photos for 1 BEDROOM 1 KING OCEAN VIEW W BALCONY

Premium bedding, in-room safe, iron/ironing board, free WiFi

1 BEDROOM 1 KING OCEAN VIEW W BALCONY

Highlights

Balcony or patio
Air conditioning
Dining table
TV
Ceiling fan
Separate bedroom
Premium bedding
Hairdryer
  • 104 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for 3 BDRM 2KG 1QN OCEANFRNT PRESIDENTIAL HOT TUB

32-inch TV with cable channels, DVD player

3 BDRM 2KG 1QN OCEANFRNT PRESIDENTIAL HOT TUB

Highlights

Balcony or patio
Air conditioning
TV
Ceiling fan
Premium bedding
Hairdryer
Separate bath and shower
Private bathroom
  • Sleeps 6
  • 1 King Bed

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includes taxes & fees
1 May - 2 May
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About the area

San José del Cabo

A luxury stay in San José del Cabo awaits you at Hilton Vacation Club Cabo Azul Los Cabos. You'll be 2.2 km (1.4 mi) from San Jose del Cabo Art District and 3.6 km (2.2 mi) from Club Campestre Golf Course. Highlights at this beachfront resort include 2 restaurants, 6 outdoor swimming pools and a full-service spa. .A day of pampering at PAZ Body & Mind Spa can include deep-tissue massages, aromatherapy and reflexology along with access to the sauna and hot tub. The restaurant, Javiers, serves Mexican cuisine and is open for dinner. The resort's own lounge bar and poolside bar are nice places to enjoy a drink. Spend the day at the beach where you'll find free cabanas, and enjoy the 3 hot tubs and gym. Other amenities include free Wi-Fi in public areas, a sauna and a conference centre. There's also the convenience of limited parking. .Sights within a 10-minute drive of this 4.5-property class Zona Hotelera resort include Costa Azul Beach and Palmilla Beach.
View more Resorts in San José del CaboOpens in a new window

What's nearby

  • Playa Hotelera - 5 min walk - 0.5 km
  • San Jose del Cabo Art District - 3 min drive - 2.3 km
  • Club Campestre Golf Course - 5 min drive - 2.8 km
  • Costa Azul Beach - 8 min drive - 4.5 km
  • Palmilla Beach - 10 min drive - 7.5 km

Getting around

  • San José del Cabo, Baja California Sur (SJD-Los Cabos Intl.) - 20 min drive

Restaurants

  • ‪Zài - ‬2 min walk
  • ‪Cielomar - ‬7 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Javier's - ‬2 min walk
  • ‪Latino 8 - ‬3 min walk

About this property

Hilton Vacation Club Cabo Azul Los Cabos

Luxury resort on the beach, with 6 outdoor pools
Spend the day at the beach and work on your tan in the sunloungers (chaise longues) or kick back in the shade with complimentary cabanas and umbrellas. At Hilton Vacation Club Cabo Azul Los Cabos, you can cool off in one of the 6 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This luxury resort also offers a children's pool, a steam room and a fitness centre.

This 4.5-star San José del Cabo resort is smoke free.

  • 320 guestrooms or units
  • 6 levels
  • 8 buildings
  • 2 dining venues
  • Built in 2007
  • Deli
  • Kid's club (surcharge)
  • Supervised kids' activities (surcharge)
  • Terrace on the roof
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Corner/local shop
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Hilton Vacation Club Cabo Azul Los Cabos offers 320 accommodations with DVD players and a safe. Rooms open to balconies or patios. Beds feature premium bedding. Televisions come with cable channels.

Bathrooms include complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a weekly basis and change of towels can be requested. Housekeeping is provided on a limited basis.

PAZ Body & Mind Spa has 10 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, Swedish massages and Thai massages. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Languages

English, Spanish

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Hyatt Ziva Los Cabos- All Inclusive

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  • Hot tub
  • Breakfast included
  • All-inclusive
4.4 out of 5, Excellent, 2,827 reviews
The price is AU$838
includes taxes & fees
1 May - 2 May
Hyatt Ziva Los Cabos- All Inclusive

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Limited on-site parking

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Flor De Noche
  • Javiers
  • La Plaza

Things to do

  • 3 hot tubs
  • 6 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Children's club
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Gym
  • Pilates classes
  • Sauna
  • Shopping
  • Steam room
  • Waterslide
  • Yoga classes

Family friendly

  • 6 outdoor pools
  • Arcade/game room
  • Children's club (surcharge)
  • Children's pool
  • DVD player
  • Grocery/convenience store
  • Laundry facilities
  • Living room
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Handrails in stairways
  • Lift
  • Raised toilet seat
  • Visual alarms in hallways

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Iron/ironing board
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MXN 4400.00 per accommodation, per stay
  • Resort fee: MXN 1392 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Long-term renters welcome
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard. Cash is not accepted. Long-term renters welcome.

We should mention

  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Azul Cabo
Azul Cabo Resort
Azul Resort Cabo
Cabo Azul
Cabo Azul Resort
Cabo Resort
Cabo Azul Hotel San Jose Del Cabo
Cabo Azul Resort Los Cabos/San Jose Del Cabo
Cabo Azul Resort Spa
Hotel Cabo Azul
Cabo Azul Resort Diamond Resorts San Jose del Cabo
Cabo Azul Resort Diamond Resorts
Cabo Azul Diamond Resorts San Jose del Cabo
Cabo Azul Diamond Resorts
Cabo Azul Diamond s Jose l Ca

Frequently asked questions

What is the cancellation policy at Hilton Vacation Club Cabo Azul Los Cabos?

Hilton Vacation Club Cabo Azul Los Cabos offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Vacation Club Cabo Azul Los Cabos?

As of 4 Apr 2025, prices found for a 1-night stay for 2 adults at Hilton Vacation Club Cabo Azul Los Cabos on 5 May 2025 start from AU$486.26, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Vacation Club Cabo Azul Los Cabos?

Onsite parking is limited.

Are there any beaches close to Hilton Vacation Club Cabo Azul Los Cabos?

Yep, Hilton Vacation Club Cabo Azul Los Cabos is a short 5-minute walk from Playa Hotelera. Fun beach activities include volleyball, snorkelling and scuba diving. You can also find boat tours.

Is there a spa on site at Hilton Vacation Club Cabo Azul Los Cabos?

Yep, PAZ Body & Mind Spa is available for guests. It has 3 hot tubs, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Thai massages.

Does Hilton Vacation Club Cabo Azul Los Cabos have a pool?

Yep, and guests love it! Hilton Vacation Club Cabo Azul Los Cabos has 6 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella.

Does Hilton Vacation Club Cabo Azul Los Cabos have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Hilton Vacation Club Cabo Azul Los Cabos?

Hilton Vacation Club Cabo Azul Los Cabos features 6 outdoor pools, 3 hot tubs and free pool cabanas.

What makes Hilton Vacation Club Cabo Azul Los Cabos a romantic place to stay?

A hot tub and couples spa treatments, as well as premium bedding and private balconies in the guestrooms, help set the scene for a romantic weekend at Hilton Vacation Club Cabo Azul Los Cabos.

Is Hilton Vacation Club Cabo Azul Los Cabos family-friendly?

You bet! With amenities such as a children's club, a children's pool and supervised childcare, it's no surprise that Hilton Vacation Club Cabo Azul Los Cabos is a hit with families.

Is there a free airport shuttle available at Hilton Vacation Club Cabo Azul Los Cabos?

No, Hilton Vacation Club Cabo Azul Los Cabos does not offer an airport shuttle service.

Is there a bar or restaurant at Hilton Vacation Club Cabo Azul Los Cabos?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hilton Vacation Club Cabo Azul Los Cabos?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Hilton Vacation Club Cabo Azul Los Cabos?

No, only service animals are allowed.

Is there a golf course on site at Hilton Vacation Club Cabo Azul Los Cabos?

There isn't one on site, but Punta Sur Golf Course is a short 19-minute walk away.

Hilton Vacation Club Cabo Azul Los Cabos Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 816 out of 1117 reviews
Rating 8 - Good. 143 out of 1117 reviews
Rating 6 - Okay. 75 out of 1117 reviews
Rating 4 - Poor. 39 out of 1117 reviews
Rating 2 - Terrible. 44 out of 1117 reviews

9.8/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

CARLOS

Stayed 2 nights in Dec 2024

10/10 Excellent

Alsia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cabo Azul is a beautiful well run resort. The staff is attentive and all seem to walk around with a smile. The rooms are gorgeous, spacious and clean. I love that there is a laundry on every floor! I think Cabo Azul would benefit from having more dining options. This is the only hotel in Mexico that I’ve ever been to that does not offer a breakfast buffet. Other than the lack of dining options, Cabo Azul is perfect and a great value.
Stayed 5 nights in Dec 2024

10/10 Excellent

Shreya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

Dina

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay. This is our go to spot from LA for an adult's vacation, or one with children as well. very accommodating and stuff is super friendly.
Stayed 4 nights in Sep 2024

10/10 Excellent

JOHN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2024

6/10 Okay

Renita Subhashbhai

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The issues below overshadowed what could have been an otherwise good review. Highly disappointed in the checkin desk staff. We paid extra for the full ocean view room on Expedia. However, what they gave us was a ground floor room facing pool cabañas. When I went back to the check in desk to request the room that I had booked they said we would have to check out next day and spend the day without a room for the entire day if we wanted a full ocean view room. Also our room had a huge mosquito issue that we complained about and house keeping said they fixed it but did seem like they did. Another issue was the jacuzzi in our room didn’t work.
Stayed 7 nights in Nov 2024

10/10 Excellent

Santos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Everything was amazing. Staff was excellent
Stayed 1 night in Dec 2024

10/10 Excellent

Cheryl

Stayed 2 nights in Nov 2024

8/10 Good

Charlene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It is a beautiful hotel and the staff is gracious, however bottled water is not provided and the food at the resort is twice what you would expect to pay. Everything is ala crate. The pools close too early and they will try to sell you a time share everyday. Buyer beware
Stayed 5 nights in Dec 2024

10/10 Excellent

Aviana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

scott

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent. The valet, Carlos on pool staff, our housekeeper. Restaurants were great, pools were clean. Recommended
Stayed 8 nights in Dec 2024

10/10 Excellent

Rae

Travelled with partner, Travelled with group
We loved the facility and will absolutely return again!
Stayed 1 night in Dec 2024

6/10 Okay

raul

Stayed 5 nights in Nov 2024

6/10 Okay

Svetlana, Vancouver

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Dec 2024

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Nov 2024

10/10 Excellent

Eveline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An absolute treat on all levels. Stunning and spacious rooms, beautiful beach, incredible pools, high cleaning standards and delicious food and drinks. Can’t wait to come back!
Stayed 5 nights in Nov 2024

10/10 Excellent

Yuling

Liked: Cleanliness
Stayed 4 nights in Nov 2024

4/10 Poor

Siamak

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Overall a nice facility, but the staff are not at the same level. Two specific experiences we had: 1. Upon arrival, we simply asked for water. They said you have to go to their market and buy water. Any hotel at this grade would have either water bottle or even nicer ways to serve water with fruits etc to guests upon arrival. 2. We needed a spoon to eat something. At first they said your room (for which we'd paid close to $400 per night) does not include that option! We went to the front desk in person and asked again, and they said, "we make a one-time exception" to give us a spoon. This was one of the most ridiculous things I'd heard over decades of staying at various hotels. Hope the management will read this.
Stayed 4 nights in Nov 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All around wonderful! We'll be back
Stayed 5 nights in Nov 2024

10/10 Excellent

Vinit

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet, classy and relaxing
Stayed 5 nights in Nov 2024

8/10 Good

Christian

Stayed 7 nights in Nov 2024

10/10 Excellent

Brooke

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

8/10 Good

Vanessa

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Property is beautiful! Natalia is exceptional and she should hold a training on customer service to all other employees there!! My son and I were at the pool and the server serving the section watched us and did not ask if we would like to order anything althoigh asked everyone else Next, we decided to go to the restaurant and order food, the hostess sat us at a table that was not to be used nor was set, we sat there for 10 minutes until I was able to wave down someone to order but then we just decided to leave Not all guests are created equal at the property and it's just a shame! I will continue to be a guest at palmilla and never come back to this property again Natalia thank you for your kindness!!
Stayed 2 nights in Nov 2024