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Hilton Vacation Club Cabo Azul Los Cabos

4.5 star property
Luxury resort on the beach, with 6 outdoor swimming pools
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Vacation Club Cabo Azul Los Cabos

View from property
Exterior
2 restaurants, breakfast, lunch, dinner served; Mexican cuisine
View from room
Front of property - evening/night

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
  • Restaurant
  • Gym
  • Spa
  • Hot tub
  • Bar
    Bar

Explore the area

Map
Paseo Malecon S/N, Lote 11 Fonatur, San José del Cabo, BCS, 23400
  • Playa Hotelera
    5 min walk
  • San Jose Estuary
    10 min walk
  • Plaza Mega Comercial Mexicana
    16 min walk
  • San José del Cabo, Baja California Sur (SJD-Los Cabos Intl.)
    20 min drive

Room options

View all photos for 1 BEDROOM 1 KING PARTIAL OCEANVIEW W/ BALCONY

1 BEDROOM 1 KING PARTIAL OCEANVIEW W/ BALCONY

1 BEDROOM 1 KING PARTIAL OCEANVIEW W/ BALCONY

Highlights

Balcony or patio
Air conditioning
Dining table
TV
Premium bedding
Ceiling fan
Separate bedroom
Private bathroom
  • 104 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for 2 BEDROOM 1 KING 1 QN PART OCEAN VIEW BALCONY

2 BEDROOM 1 KING 1 QN PART OCEAN VIEW BALCONY | Living area

2 BEDROOM 1 KING 1 QN PART OCEAN VIEW BALCONY

Highlights

Balcony or patio
Air conditioning
Dining table
TV
Premium bedding
Ceiling fan
Separate bedroom
Hairdryer
  • 141 sq m
  • Sleeps 6
  • 1 King Bed

View all photos for 1 BEDROOM 1 KING POOL VIEW SUITE WITH BALCONY

Premium bedding, in-room safe, iron/ironing board, free WiFi

1 BEDROOM 1 KING POOL VIEW SUITE WITH BALCONY

Highlights

Balcony or patio
Air conditioning
Dining table
TV
Premium bedding
Ceiling fan
Separate bedroom
Private bathroom
  • 104 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for 2 BEDROOM 1 KING 1 QN POOL VW SUITE BALCONY

2 BEDROOM 1 KING 1 QN POOL VW SUITE BALCONY | Living area

2 BEDROOM 1 KING 1 QN POOL VW SUITE BALCONY

Highlights

Balcony or patio
Air conditioning
Dining table
TV
Premium bedding
Ceiling fan
Separate bedroom
Hairdryer
  • 141.0 sq m
  • Sleeps 6
  • 1 King Bed

View all photos for 3 BEDROOM 2 KINGS 1 QUEEN OCEAN VW PENTHOUSE

32-inch TV with cable channels, DVD player

3 BEDROOM 2 KINGS 1 QUEEN OCEAN VW PENTHOUSE

Highlights

Balcony or patio
Air conditioning
Dining table
TV
Premium bedding
Ceiling fan
Separate bedroom
Hairdryer
  • 296 sq m
  • Sleeps 6
  • 1 King Bed

View all photos for 3 BEDROOM 2 KINGS 1 QUEEN OCEAN VW GRAND PH

3 BEDROOM 2 KINGS 1 QUEEN OCEAN VW GRAND PH | Living area

3 BEDROOM 2 KINGS 1 QUEEN OCEAN VW GRAND PH

Highlights

Balcony or patio
Air conditioning
Dining table
TV
Premium bedding
Ceiling fan
Separate bedroom
Hairdryer
  • 296 sq m
  • Sleeps 6
  • 1 King Bed

View all photos for Junior 1 King Suite Serenity Pool View Balcony

Premium bedding, in-room safe, iron/ironing board, free WiFi

Junior 1 King Suite Serenity Pool View Balcony

Highlights

Balcony
Air conditioning
TV
Premium bedding
Ceiling fan
Separate bedroom
Hairdryer
Private bathroom
  • 52 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for 1 BEDROOM 1 KING DLX POOL VIEW SUITE BALCONY

1 BEDROOM 1 KING DLX POOL VIEW SUITE BALCONY | Living area

1 BEDROOM 1 KING DLX POOL VIEW SUITE BALCONY

Highlights

Balcony or patio
Air conditioning
Dining table
TV
Premium bedding
Ceiling fan
Separate bedroom
Private bathroom
  • 104 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for JUNIOR 1 KING SUITE WITH BALCONY

JUNIOR 1 KING SUITE WITH BALCONY

JUNIOR 1 KING SUITE WITH BALCONY

Highlights

Balcony or patio
Air conditioning
TV
Premium bedding
Ceiling fan
Separate bedroom
Hairdryer
Private bathroom
  • 52 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for JUNIOR 1 KING SUITE POOL VIEW WITH BALCONY

Premium bedding, in-room safe, iron/ironing board, free WiFi

JUNIOR 1 KING SUITE POOL VIEW WITH BALCONY

Highlights

Balcony or patio
Air conditioning
TV
Premium bedding
Ceiling fan
Separate bedroom
Hairdryer
Private bathroom
  • 52 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for 1 BEDROOM 1 KING GARDEN VIEW SUITE W/ BALCONY

Premium bedding, in-room safe, iron/ironing board, free WiFi

1 BEDROOM 1 KING GARDEN VIEW SUITE W/ BALCONY

Highlights

Balcony or patio
Air conditioning
Dining table
TV
Premium bedding
Ceiling fan
Separate bedroom
Private bathroom
  • 104 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for 2 BEDROOM 1 KING 1 QN GARDEN VW SUITE BALCONY

2 BEDROOM 1 KING 1 QN GARDEN VW SUITE BALCONY

2 BEDROOM 1 KING 1 QN GARDEN VW SUITE BALCONY

Highlights

Balcony or patio
Air conditioning
Dining table
TV
Premium bedding
Ceiling fan
Separate bedroom
Hairdryer
  • 141 sq m
  • Sleeps 6
  • 1 King Bed

View all photos for 1 BEDROOM 1 KING SUITE WITH BALCONY

1 BEDROOM 1 KING SUITE WITH BALCONY

1 BEDROOM 1 KING SUITE WITH BALCONY

Highlights

Balcony or patio
Air conditioning
Dining table
TV
Premium bedding
Ceiling fan
Separate bedroom
Private bathroom
  • 104 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for 2 BEDROOM 1 KING 1 QN SUITE WITH BALCONY

32-inch TV with cable channels, DVD player

2 BEDROOM 1 KING 1 QN SUITE WITH BALCONY

Highlights

Balcony or patio
Air conditioning
Dining table
TV
Premium bedding
Ceiling fan
Separate bedroom
Hairdryer
  • 141 sq m
  • Sleeps 6
  • 1 King Bed

View all photos for 2 BEDROOM 1 KING 1 QN DLX POOL VIEW BALCONY

32-inch TV with cable channels, DVD player

2 BEDROOM 1 KING 1 QN DLX POOL VIEW BALCONY

Highlights

Balcony or patio
Air conditioning
Dining table
TV
Premium bedding
Ceiling fan
Separate bedroom
Hairdryer
  • 141.0 sq m
  • Sleeps 6
  • 1 King Bed

View all photos for JUNIOR 1 KING SUITE PARTIAL POOL VW W/ BALCNY

Premium bedding, in-room safe, iron/ironing board, free WiFi

JUNIOR 1 KING SUITE PARTIAL POOL VW W/ BALCNY

Highlights

Balcony or patio
Air conditioning
TV
Premium bedding
Ceiling fan
Separate bedroom
Hairdryer
Private bathroom
  • 52 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for 2 BEDROOM 1 KING 1 QN OCEAN VIEW STE BALCONY

2 BEDROOM 1 KING 1 QN OCEAN VIEW STE BALCONY | Living area

2 BEDROOM 1 KING 1 QN OCEAN VIEW STE BALCONY

Highlights

Balcony or patio
Air conditioning
Dining table
TV
Premium bedding
Ceiling fan
Separate bedroom
Hairdryer
  • 141.0 sq m
  • Sleeps 6
  • 1 King Bed

View all photos for 1 BDRM 1 KING NINOS POOL VIEW SUITE W BALCONY

Premium bedding, in-room safe, iron/ironing board, free WiFi

1 BDRM 1 KING NINOS POOL VIEW SUITE W BALCONY

Highlights

Balcony or patio
Air conditioning
Dining table
TV
Premium bedding
Ceiling fan
Separate bedroom
Private bathroom
  • 104 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for 2 BEDROOM 1 KING 1 QN NINOS POOL VIEW BALCONY

2 BEDROOM 1 KING 1 QN NINOS POOL VIEW BALCONY | Living area

2 BEDROOM 1 KING 1 QN NINOS POOL VIEW BALCONY

Highlights

Balcony or patio
Air conditioning
Dining table
TV
Premium bedding
Ceiling fan
Separate bedroom
Hairdryer
  • 141.0 sq m
  • Sleeps 6
  • 1 King Bed

View all photos for 1 BEDROOM 1 KING OCEAN VIEW W BALCONY

Premium bedding, in-room safe, iron/ironing board, free WiFi

1 BEDROOM 1 KING OCEAN VIEW W BALCONY

Highlights

Balcony or patio
Air conditioning
Dining table
TV
Premium bedding
Ceiling fan
Separate bedroom
Private bathroom
  • 104 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for 3 BDRM 2KG 1QN OCEANFRNT PRESIDENTIAL HOT TUB

32-inch TV with cable channels, DVD player

3 BDRM 2KG 1QN OCEANFRNT PRESIDENTIAL HOT TUB

Highlights

Balcony or patio
Air conditioning
TV
Ceiling fan
Premium bedding
Private bathroom
Hairdryer
Separate bath and shower
  • Sleeps 6
  • 1 King Bed

Similar properties

Exterior
Hyatt Ziva Los Cabos- All Inclusive
Pool
Hot tub
Breakfast included
All-inclusive
4.4 out of 5, Excellent, (2797)
The price is AU$703
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Hyatt Ziva Los Cabos- All Inclusive

About the area

San José del Cabo

A luxury stay in San José del Cabo awaits you at Hilton Vacation Club Cabo Azul Los Cabos. You'll be 2.2 km (1.4 mi) from San Jose del Cabo Art District and 3.6 km (2.2 mi) from Club Campestre Golf Course. Highlights at this beachfront resort include 2 restaurants, 6 outdoor swimming pools and a full-service spa. .A day of pampering at PAZ Body & Mind Spa can include deep-tissue massages, aromatherapy and reflexology along with access to the sauna and hot tub. The restaurant, Javiers, serves Mexican cuisine and is open for dinner. The resort's own lounge bar and poolside bar are nice places to enjoy a drink. Spend the day at the beach where you'll find free cabanas, and enjoy the 3 hot tubs and gym. Other amenities include free Wi-Fi in public areas, a sauna and a conference centre. There's also the convenience of limited parking. .Sights within a 10-minute drive of this 4.5-property class Zona Hotelera resort include Costa Azul Beach and Palmilla Beach.
View more Resorts in San José del CaboOpens in a new window

What's nearby

  • Playa Hotelera - 5 min walk - 0.5 km
  • San Jose del Cabo Art District - 3 min drive - 2.3 km
  • Club Campestre Golf Course - 5 min drive - 2.8 km
  • Costa Azul Beach - 8 min drive - 4.5 km
  • Palmilla Beach - 10 min drive - 7.5 km

Getting around

  • San José del Cabo, Baja California Sur (SJD-Los Cabos Intl.) - 20 min drive

Restaurants

  • ‪Zài - ‬2 min walk
  • ‪Cielomar - ‬7 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Javier's - ‬2 min walk
  • ‪Latino 8 - ‬3 min walk

About this property

Hilton Vacation Club Cabo Azul Los Cabos

Luxury resort on the beach, with 6 outdoor swimming pools
Spend the day at the beach and work on your tan in the sunloungers (chaise longues) or kick back in the shade with complimentary cabanas and umbrellas. At Hilton Vacation Club Cabo Azul Los Cabos, you can cool off in one of the 6 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This luxury resort also offers a children's pool, a steam room and a fitness centre.

This 4.5-star San José del Cabo resort is smoke free.

  • 320 guestrooms or units
  • 6 levels
  • 8 buildings
  • 2 dining venues
  • Built in 2007
  • Deli
  • Kid's club (surcharge)
  • Supervised kids' activities (surcharge)
  • Terrace on the roof
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Corner/local shop
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Hilton Vacation Club Cabo Azul Los Cabos offers 320 accommodations with DVD players and a safe. Rooms open to balconies or patios. Beds feature premium bedding. Televisions come with cable channels.

Bathrooms include complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a weekly basis and change of towels can be requested. Housekeeping is provided on a limited basis.

PAZ Body & Mind Spa has 10 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, Swedish massages and Thai massages. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Limited on-site parking

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Flor De Noche
  • Javiers
  • La Plaza

Family friendly

  • 6 outdoor pools
  • Arcade/game room
  • Children's club (surcharge)
  • Children's pool
  • DVD player
  • Grocery/convenience store
  • Laundry facilities
  • Living room
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Handrails in stairways
  • Lift
  • Raised toilet seat
  • Visual alarms in hallways

More

  • 6 floors
  • 8 buildings
  • Banquet hall
  • Built in 2007
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Iron/ironing board
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MXN 4400.00 per accommodation, per stay
  • Resort fee: MXN 1392 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Long-term renters welcome
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard. Cash is not accepted. Long-term renters welcome.

We should mention

  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Azul Cabo
Azul Cabo Resort
Azul Resort Cabo
Cabo Azul
Cabo Azul Resort
Cabo Resort
Cabo Azul Hotel San Jose Del Cabo
Cabo Azul Resort Los Cabos/San Jose Del Cabo
Cabo Azul Resort Spa
Hotel Cabo Azul
Cabo Azul Resort Diamond Resorts San Jose del Cabo
Cabo Azul Resort Diamond Resorts
Cabo Azul Diamond Resorts San Jose del Cabo
Cabo Azul Diamond Resorts
Cabo Azul Diamond s Jose l Ca

Frequently asked questions

What is the cancellation policy at Hilton Vacation Club Cabo Azul Los Cabos?

Hilton Vacation Club Cabo Azul Los Cabos offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Vacation Club Cabo Azul Los Cabos?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Hilton Vacation Club Cabo Azul Los Cabos on 1 Dec 2024 start from AU$326.01, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Vacation Club Cabo Azul Los Cabos?

Onsite parking is limited.

Are there any beaches close to Hilton Vacation Club Cabo Azul Los Cabos?

Yep, Hilton Vacation Club Cabo Azul Los Cabos is a short 5-minute walk from Playa Hotelera. Fun beach activities include volleyball, snorkelling and scuba diving. You can also find boat tours.

Is there a spa on site at Hilton Vacation Club Cabo Azul Los Cabos?

Yep, PAZ Body & Mind Spa is available for guests. It has 3 hot tubs, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as beachside massages.

Does Hilton Vacation Club Cabo Azul Los Cabos have a pool?

Yep, and guests love it! Hilton Vacation Club Cabo Azul Los Cabos has 6 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella.

Does Hilton Vacation Club Cabo Azul Los Cabos have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Hilton Vacation Club Cabo Azul Los Cabos?

Hilton Vacation Club Cabo Azul Los Cabos features 6 outdoor pools, 3 hot tubs and free pool cabanas.

What makes Hilton Vacation Club Cabo Azul Los Cabos a romantic place to stay?

A hot tub and couples spa treatments, as well as premium bedding and private balconies in the guestrooms, help set the scene for a romantic weekend at Hilton Vacation Club Cabo Azul Los Cabos.

Is Hilton Vacation Club Cabo Azul Los Cabos family-friendly?

You bet! With amenities such as a children's club, a children's pool and supervised childcare, it's no surprise that Hilton Vacation Club Cabo Azul Los Cabos is a hit with families.

Is there a free airport shuttle available at Hilton Vacation Club Cabo Azul Los Cabos?

No, Hilton Vacation Club Cabo Azul Los Cabos does not offer an airport shuttle service.

Is there a bar or restaurant at Hilton Vacation Club Cabo Azul Los Cabos?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hilton Vacation Club Cabo Azul Los Cabos?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Hilton Vacation Club Cabo Azul Los Cabos?

No, only service animals are allowed.

Is there a golf course on site at Hilton Vacation Club Cabo Azul Los Cabos?

There isn't one on site, but Punta Sur Golf Course is a short 19-minute walk away.

Hilton Vacation Club Cabo Azul Los Cabos Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 837 out of 1145 reviews" "
Rating 8 - Good. 141 out of 1145 reviews" "
Rating 6 - Okay. 75 out of 1145 reviews" "
Rating 4 - Poor. 42 out of 1145 reviews" "
Rating 2 - Terrible. 50 out of 1145 reviews" "

9.8/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

8/10 Good

Urvashi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

4/10 Poor

Amber

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Overall a beautiful property and nice stay. Unfortunately, cash was stolen out of my wallet by staff in our room. Manager Karol C and security got involved, investigation and interviews with their house keepers were done, nothing was found, and management explained to me there was nothing else further they could do but to escalate it to a different company they use for these types of situations if I desired. I asked them to initiate a case for me, but still haven’t heard back. I was initially told they would not be able to compensate me for my loss, supervisor Larissa called me the day of check out and honored partial credit back to my room. I would not have expected this type of service with this resort and was not impressed with how everything was handled. It put a damper on our stay, and made us on edge and weary of their staff. So my recommendation is to definitely use the safe!
Stayed 3 nights in Jul 2024

2/10 Terrible

Tatiane

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
I booked through Expedia and it said all taxes and fees were covered however upon arrival they said I still had to pay resort fees. Spoke to Expedia who confirmed that all fees were already paid for and the hotel would be reimbursing me after check out. I went to check out and they said they would not reimburse me resort fees claiming the ones paid to Expedia didn’t count, and would only reimburse for the incidents deposit.
Stayed 2 nights in Aug 2024

10/10 Excellent

Irasema

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always love the cozy welcoming, staff is super friendly and always makes us feel like home
Stayed 3 nights in Jul 2024

10/10 Excellent

christina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. The pools are great and staff is awesome too.
Stayed 4 nights in Aug 2024

8/10 Good

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
Bar staff wasn’t too attentive on palapa stools in the middle pool area -it took a long time to order from them. Other Pool staff was good and timely and attentive. Foods overpriced at resort. Would be nice to be able to eat at the resort if more affordable. Javier’s was never busy - we heard because the prices. Beautiful restaurant and area just overpriced so we only had a drink each which was pretty expensive and that was near $70 for 3 margaritas. Not all inclusive and they make it hard to eat and drink there with the high prices. Room had 3 people but amenities were for 2 ppl. Needed extra glass towels coffee cups etc. each day. Been twice but probably won’t return to this property unless the price can’t be beat. Not a timeshare or points owner. Wish I could say I loved it because it’s beautiful but we visit often and other resorts have been more pleasant for us. Resort is clean.
Stayed 5 nights in Aug 2024

10/10 Excellent

RUBEN OCHOA, Los Angeles

Travelled with family
Liked: Amenities
Clean, curteous staff, well maintained. Peaceful and relaxing
Stayed 6 nights in Aug 2024

10/10 Excellent

ABUNDIO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this place!!!!!!!,..everything was georgous!!👌
Stayed 4 nights in Jul 2024

10/10 Excellent

Francisco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is absolutely beautiful. The upkeep on this property is amazing (Maintenance Fees). We stayed in the 3 bedroom penthouse and it had amazing ocean/pool view from any window. The service was excellent!! The only negative experience I had was at check in, we arrived right at 3pm and our room was not ready, it was not ready till after 5:30pm (Waiting in a non air conditioned lobby for 2 1/2 hours at 100 degrees tends to get people a little edgy ( Several guest waiting as well). General manager Sebastien Arnaud should have a plan to manage this customer experience better, ignoring customers at check in should not be a best practice.
Stayed 7 nights in Jul 2024

10/10 Excellent

Carrie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay here every year. Property is gorgeous. Great location if you want to go downtown/off property. Staff is wonderful
Stayed 3 nights in Aug 2024

10/10 Excellent

Anjanette

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely I love everything about Cabo Azul mostly because my kids had a great and fun time. Food was delicious. Probably the only thing that I might say we didn’t like it there beaches are not accessible to swim but other than that it was at 10/10 thank you.
Stayed 4 nights in Aug 2024

6/10 Okay

Cynthia

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Comfort

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great customer service and support!!
Stayed 6 nights in Aug 2024

8/10 Good

Norma-Jean

Travelled with family
Liked: Cleanliness, property conditions & facilities
Ok overall needs to be more friendly towards people with disability. Also…
Stayed 3 nights in Jul 2024

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 4 nights in Jul 2024

10/10 Excellent

Mauricio Manuel

Stayed 7 nights in Jul 2024

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

RYAN

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got upgraded from a 2 bedroom pool view to a 3 bedroom penthouse with an ocean view!!!! I didn't even have to request it. Receptionist said since we purchased our stay through Orbitz we got a free upgrade!!! Amazing!
Stayed 2 nights in Jul 2024

10/10 Excellent

Christian

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Resort was amazing and staff were helpful
Stayed 4 nights in Jul 2024

10/10 Excellent

Shane

Stayed 4 nights in Jul 2024

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Dana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the proximity of the resort to the quaint downtown and other dining options.
Stayed 4 nights in Jul 2024

10/10 Excellent

Maricela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very beautiful resort
Stayed 3 nights in Jul 2024