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Hyatt Vacation Club at Sirena del Mar

4.0 star property
Family fun on the beach, with 2 outdoor pools, near Medano Beach

Photo gallery for Hyatt Vacation Club at Sirena del Mar

2 outdoor pools, pool umbrellas, pool loungers
On the beach, snorkelling
Couples treatment room(s)
Aerial view
Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Bar
  • Room service
  • Hot tub
  • 24/7 front desk
  • Spa
The current price is AU$354
includes taxes & fees
3 Apr - 4 Apr

Explore the area

Map
Km 4.5 Corredor Turistico, Cabo Bello, Cabo San Lucas, BCS, 23410
  • Cabo Bello Beach
    ‪12 min walk‬
  • Cabo del Sol Golf
    ‪8 min drive‬
  • Monuments Beach
    ‪11 min drive‬
  • San José del Cabo, Baja California Sur (SJD-Los Cabos Intl.)
    ‪37 min drive‬

Room options

View all photos for Penthouse, 2 Bedrooms, Garden View

1 bedroom, premium bedding, down duvets, pillow-top beds

Penthouse, 2 Bedrooms, Garden View

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dishwasher
  • Sleeps 6
  • 2 King Beds and 1 Queen Sofa Bed

View all photos for Penthouse, 2 Bedrooms, Ocean View

Penthouse, 2 Bedrooms, Ocean View

Penthouse, 2 Bedrooms, Ocean View

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dishwasher
  • 124 sq m
  • Ocean view
  • Sleeps 6
  • 2 King Beds and 1 Queen Sofa Bed

View all photos for Villa, 1 Bedroom, Ocean View

42-inch flat-screen TV with cable channels, TV

Villa, 1 Bedroom, Ocean View

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dishwasher
  • 80 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Suite, 1 Bedroom, Ocean View

In-room dining

Suite, 1 Bedroom, Ocean View

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dishwasher
  • 44 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Villa, 1 Bedroom, Garden View

1 bedroom, premium bedding, down duvets, pillow-top beds

Villa, 1 Bedroom, Garden View

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dishwasher
  • 80 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Suite, 1 Bedroom, Garden View

42-inch flat-screen TV with cable channels, TV

Suite, 1 Bedroom, Garden View

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dishwasher
  • 43.9 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Similar properties

View from property

Tesoro Los Cabos

  • Pool
  • All-inclusive
  • Spa
  • Parking included
4.2 out of 5, Very good, (1307)
The price is AU$639
for 1 room
includes taxes & fees
18 Mar - 19 Mar
Tesoro Los Cabos

About the area

Cabo San Lucas

A family-friendly stay in Cabo San Lucas awaits you at Hyatt Vacation Club at Sirena del Mar. You'll be 4.5 km (2.8 mi) from Plaza San Lucas and 9 km (5.6 mi) from Marina Del Rey. Highlights at this beachfront resort include 2 outdoor swimming pools, a full-service spa and a restaurant. .The restaurant, Estrella Restaurante, serves Mexican cuisine and is open for breakfast, lunch and dinner. At the resort's own lounge bar or poolside bar, you can enjoy a drink. Spend the day at the beach and enjoy the on-site gym, Hot tub and pool loungers. Other amenities include spa services, a business centre and concierge services. Full breakfast is available daily between 7:00 AM and 10:30 AM. There's also the convenience of an airport shuttle. .Sights within a 20-minute drive of this 4-property class Cabo Bello resort include Plaza Bonita Mall and The Arch.
View more Resorts in Cabo San LucasOpens in a new window

What's nearby

  • Medano Beach - 14 min drive
  • Marina Del Rey - 14 min drive
  • The Arch - 16 min drive
  • Land's End - 16 min drive
  • Lover's Beach - 20 min drive

Getting around

  • San José del Cabo, Baja California Sur (SJD-Los Cabos Intl.) - 37 min drive

Restaurants

  • ‪RosaNegra - ‬4 min drive
  • ‪El Eden Tequila Bar - ‬8 min drive
  • ‪Sunset Da Mona Lisa - ‬11 min drive
  • ‪The Official Latitude 22 The Roadhouse Cabo - ‬11 min drive
  • Estrella Restaurante

About this property

Hyatt Vacation Club at Sirena del Mar

Family fun on the beach, with 2 outdoor pools, near Medano Beach
Hyatt Vacation Club at Sirena del Mar offers its guests a full-service spa, 2 outdoor swimming pools, Access to hot tub, and a fitness centre. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge.

Business amenities include a business centre and meeting rooms. Spa services, a library, and a terrace are also featured at the family-friendly Hyatt Vacation Club at Sirena del Mar.

This 4-star Cabo San Lucas resort is smoke free.

  • 108 guestrooms or units
  • 5 levels
  • 3 buildings
  • Conference rooms
  • Built in 2010
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Corner/local shop
  • Terrace
  • Garden
  • BBQ grill(s)
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
  • Swim-up bar
Hyatt Vacation Club at Sirena del Mar offers 108 accommodations, which are accessible via exterior corridors and feature washers/dryers and a safe. Rooms open to balconies or patios. This accommodation offers separate dining areas. Pillowtop beds feature down duvets and premium bedding. Guests can make use of the in-room fridges, microwaves and coffee/tea makers.

Bathrooms include bathrobes, designer toiletries, complimentary toiletries and hairdryers. 42-inch flat-screen televisions come with premium cable channels. Additionally, rooms include an iron/ironing board and a ceiling fan. In-room massages and change of bedsheets can be requested. Housekeeping is provided once per stay.

The on-site spa has couples treatment room(s).

Languages

English, Spanish

Property amenities

Parking and transport

  • Return airport shuttle (surcharge)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:30 AM for a fee: USD 12 to 36 for adults and USD 12 to 36 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar

Restaurants on site

  • Estrella Restaurante

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Fitness classes
  • Full-service spa
  • Gym
  • Library
  • Snorkelling
  • Spa tub
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer
  • Separate bedroom
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Housekeeping (once per stay)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Firepit
  • Garden
  • On the beach
  • On the waterfront
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Couples treatment rooms
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Blender
  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Hob
  • Ice maker
  • Limited room service
  • Microwave
  • Paper towels
  • Refrigerator
  • Separate dining area
  • Toaster

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone
  • Safe
  • Separate sitting area
  • Washer/dryer
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 3.86 per accommodation, per night. This tax does not apply to children under 18 years of age.
  • Service fee: USD 7.00 per accommodation, per night
  • Resort fee: USD 48 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Business centre/computer access
  • Fitness centre access
  • Pool access
  • Self-parking
  • Hot tub access
  • Valet parking

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 12 to 36 for adults and USD 12 to 36 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and American Express. Cash is not accepted. 
    For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Welk Resort Sirena del Mar
Welk Resort Sirena del Mar Cabo San Lucas
Welk Sirena del Mar
Welk Sirena del Mar Cabo San Lucas
Welk Resorts Sirena Del Mar Cabo San Lucas, Los Cabos
Welk Resorts Sirena Del Mar Hotel Cabo San Lucas
Welk Resorts Sirena Mar Hotel Cabo San Lucas
Welk Resorts Sirena Mar Hotel
Welk Resorts Sirena Mar Cabo San Lucas
Welk Resorts Sirena Mar
Welk Resorts Sirena Mar Resort Cabo San Lucas
Welk Resorts Sirena Mar Resort
Welk Resorts Sirena Del Mar Cabo San Lucas
Welk s Sirena l Cabo Lucas

Frequently asked questions

What is the cancellation policy at Hyatt Vacation Club at Sirena del Mar?

Hyatt Vacation Club at Sirena del Mar offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hyatt Vacation Club at Sirena del Mar?

As of 4 Mar 2025, prices found for a 1-night stay for 2 adults at Hyatt Vacation Club at Sirena del Mar on 3 Apr 2025 start from AU$259.19, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Hyatt Vacation Club at Sirena del Mar?

Yep, Hyatt Vacation Club at Sirena del Mar is a short 12-minute walk from Cabo Bello Beach. Fun beach activities include snorkelling, scuba diving and waterskiing. You can also find boat tours.

Is there a spa on site at Hyatt Vacation Club at Sirena del Mar?

Yep, there is an onsite spa at Hyatt Vacation Club at Sirena del Mar.

Does Hyatt Vacation Club at Sirena del Mar have a pool?

Yep, and guests love it! Hyatt Vacation Club at Sirena del Mar has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What makes Hyatt Vacation Club at Sirena del Mar a romantic place to stay?

1 hot tub and couples spa treatments, as well as pillowtop beds and private balconies in the guestrooms, help set the scene for a romantic weekend at Hyatt Vacation Club at Sirena del Mar.

Is Hyatt Vacation Club at Sirena del Mar family-friendly?

You bet! With amenities such as children's meals and an arcade, as well as free infant beds in the guestrooms, it's no surprise that Hyatt Vacation Club at Sirena del Mar is a hit with families.

Does Hyatt Vacation Club at Sirena del Mar serve breakfast?

Yeah, full breakfast is served daily from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at Hyatt Vacation Club at Sirena del Mar?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Hyatt Vacation Club at Sirena del Mar?

Yep, they've got a lounge bar and an onsite restaurant that serves Mexican cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hyatt Vacation Club at Sirena del Mar?

Check-in begins at 4 PM. Check-out time is 10 AM.

Are pets allowed at Hyatt Vacation Club at Sirena del Mar?

No, pets are not allowed.

Is there a golf course on site at Hyatt Vacation Club at Sirena del Mar?

There isn't one on site, but Questro Golf is a short 11-minute walk away.

Hyatt Vacation Club at Sirena del Mar Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 662 out of 1007 reviews
Rating 8 - Good. 187 out of 1007 reviews
Rating 6 - Okay. 72 out of 1007 reviews
Rating 4 - Poor. 34 out of 1007 reviews
Rating 2 - Terrible. 52 out of 1007 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was a dream… couldn’t have asked for more. Bonus that is has a semi private beach where vendors aren’t able to sell to you constantly like the other local beaches.
Stayed 4 nights in Nov 2024

10/10 Excellent

Angel

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful excellent
Stayed 4 nights in Nov 2024

10/10 Excellent

maryjane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Denise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family get-a-way in Cabo!
We stayed in a 2 bedroom penthouse. Very nice! The king bed in the primary bedroom was very comfortable. Definitely a high end mattress. only drawback to the room was the sofa sleeper mattress. It was very flimsy so we went to Costco and bought a pillow topper for it. The pool (s) were perfect and the service was outstanding! Antonio was the absolute best! The restaurant food was very good as was the nightly entertainment. This was a great value!
Stayed 6 nights in Nov 2024

8/10 Good

Michael, Merida

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What we enjoyed: Rooms are spacious, comfortable, and well equipped for longer stays. Sweeping views of the ocean and sunsets - though one of the towers is completely blocked by another! The property is ocean-front and isolated from the main road traffic and noise. Staff is friendly and mostly helpful. What we didn't enjoy so much: - A US$40/night charge because we booked with Expedia! It just feels like false advertising and has no rationale behind it. Off-putting enough to not book again. - For all the equipment and amenities in the room, there is no drinking water. You need to drive out and buy a jug of water and carry it to your room to be able to drink, make coffee/tea. - The poolside activities can get loud and result in blaring megaphones on your balcony. - The beach is not easy to access and rocky. Luckily, there are lovely beaches a short drive way. - For the price - including the extra charge for booking with Expedia, the value of this property is much less attractive.
Stayed 3 nights in Nov 2024

10/10 Excellent

Megan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at Sirena del Mar. The grounds and views were beautiful. The food and drinks were delicious. The room was spacious and had everything we needed. Everyone at the resort was very friendly and helpful. Oh and the massages were heavenly.
Stayed 4 nights in Oct 2024

10/10 Excellent

Chris

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This property is very well maintained and very clean. Staff are very efficient and friendly, especially Miguel in the Cafe Estrella and Antonio at the pool. They bent over backwards to meet requests and took excellent care of us. Check in and checkout was easy and the bell staff were prompt. Maintenance was ongoing to ensure the amenities worked. There were no language barriers for us. The food and beverages were delicious and reasonably priced. There were ample pool chairs while we were there, although it may be trickier during high season. The views were amazing wherever we looked and we could see whales from our room.
Stayed 7 nights in Nov 2024

6/10 Okay

Ana M

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The property has a great view and is clean. The restaurant food is way too expensive. Hidden fees. Not explanation just signs here this is the extra fee.
Stayed 3 nights in Nov 2024

10/10 Excellent

Marlem

Stayed 6 nights in Oct 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely worth the price. The view is phenomenal. I really enjoyed the hotel restaurant Estrella for breakfast and lunch. Everyone was very nice and accommodating. There’s beach access but you have a couple of flights of stairs to go down.
Stayed 2 nights in Nov 2024

10/10 Excellent

Courtney

Stayed 2 nights in Oct 2024

10/10 Excellent

Ramiro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience and such a great space in the bedrooms
Stayed 3 nights in Oct 2024

4/10 Poor

Blair

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property was nice, but the extra resort fees and the constant text messages about a smoking policy that I have no reason to get. Or they see me in the pool, bring back the towel on a text message. How about I send you a text message, saying “ let me have a vacation”. Really don’t need to feel like I’m being spying on.
Stayed 3 nights in Oct 2024

10/10 Excellent

Freeda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

jasmin

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility was beautiful and the staff were friendly and amazing. They remembered you by name and made you feel at home. The food was phenomenal as well.
Stayed 3 nights in Sep 2024

4/10 Poor

vanessa

OVER CHARGE
They over charge me for resort fees an other hidden taxes ... very very upset
Stayed 2 nights in Sep 2024

8/10 Good

Jen

Stayed 1 night in Sep 2024

2/10 Terrible

Yaron

Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Maricela Munoz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about my stay! From the moment we drove up and checked in!! The staff was very friendly and kind. My room had the most amazing view. I absolutely loved it. Edgar, the bellboy was very friendly, kind and helpful. I will definitely be back and will be recommending this hotel to friends and family!
Stayed 5 nights in Sep 2024

8/10 Good

Paola

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Due to tropical storm Ileana, we were forced to find a hotel for 1 night after leaving the airport. After not being able to book the resort we stayed at during the week, I found this hotel. I needed a place that was safe, clean, and had a fridge and crib for my baby and breast milk. The reviews were good so decided to give it a try. Pros: We were welcomed by a very kind set of workers at the front desk. All the staff we encounter were nice. We were upgraded to an ocean front room due to vip status and the view was beautiful. Room was spacious and had a great kitchen set up. Cons: not a big deal if you’re driving into it, but it’s quite a trek to the main road. The pictures online are super deceiving. while it has everything it shows, the pictures appear to have a filter. The room needs some updating, it’s a lot more dim & muted than the pictures. The toilet made a super loud, obnoxious noise everytime we flushed. The hot water in the sink of the kitchen was non-existent. The crib is really a smaller pack and play. I was a little nervous because the housekeeper couldn’t get it to stay open. She had to call a male worker to come help, so wasn’t sure how it would hold up or if it’s be safe. The oceanfront room is right in front of a walk path that’s part of the hotel, and it was annoying having loud, drunk guests walking up and down. But that wasn’t the hotels fault. Overall it was a good value for hotel & large space. The food from the restaurant was ok. I’d stay here again
Stayed 1 night in Sep 2024

6/10 Okay

Hardy

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room smelled of damp air.
Stayed 1 night in Jun 2024

10/10 Excellent

Lance

Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoyed my stay.
Stayed 1 night in Sep 2024

10/10 Excellent

Mark

Stayed 1 night in Sep 2024

10/10 Excellent

Geetha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2024

6/10 Okay

isaac

Liked: Cleanliness, staff & service
I had an accident in the room. The washer machine was leaking at night and the floor became slippery
Stayed 1 night in Sep 2024