Pestana Group - accommodation in Lower East Side

We got a view of the New Years Ball drop on the 19 floor without paying extra. Friendly and Professional Staff. security at both entrances. Several attractions and restaurants are within walking distance. Hotel does a $100 hold before check in.

Loved our double room on a high floor. The whole hotel is aesthetically pleasing. Check in was problematic. Most employees are nice and helpful but a couple were the opposite.

The double room is an excellent option for families. We came before Christmas with three kids and felt that the rooms were spacious ( for NYC) and tidy for the age of the hotel. The bathroom was tiny and old, which worked fine for us as we’re accustomed to living in old houses, but that aspect could turn some folks off. The staff is fantastic and the location superb. The ladies who cleaned rooms were super sweet and asked us in person if we wanted service each morning. We utilized the fold out couch and added a baby crib during our stay. The lobby is stunning and the doormen were very helpful as well. We would absolutely stay here again!