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SureStay Plus Hotel by Best Western Lubbock Medical Center

2.5 star property
Hotel with free breakfast, near Texas Tech University
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for SureStay Plus Hotel by Best Western Lubbock Medical Center

Exterior
Lobby
Outdoor pool
Terrace/patio
Lobby

Reviews

7.4 out of 10

Good

Popular amenities

  • Parking available
    Parking available
  • Bar
    Bar
  • Pool
    Pool
  • Pet-friendly
    Pet-friendly
  • Gym
    Gym
  • Housekeeping
    Housekeeping

Explore the area

Map
3901 19th Street, Lubbock, TX, 79410
  • Covenant Lakeside Hospital
    6 min walk
  • United Supermarkets Arena
    18 min walk
  • Texas Tech University
    3 min drive
  • Lubbock, TX (LBB-Preston Smith Intl.)
    13 min drive

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Fridge
Flat-screen TV
Separate bedroom
Hydromassage showerhead
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, free rollaway beds, WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Fridge
Flat-screen TV
Hydromassage showerhead
Spring-water bath
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 Queen Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 Queen Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Fridge
Flat-screen TV
Hydromassage showerhead
Spring-water bath
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Fridge
Flat-screen TV
Hydromassage showerhead
Spring-water bath
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Kitchenette

Desk, laptop workspace, free rollaway beds, WiFi

Standard Room, 1 Queen Bed, Non Smoking, Kitchenette

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Kitchenette
Flat-screen TV
Hydromassage showerhead
Spring-water bath
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchenette

Desk, laptop workspace, free rollaway beds, WiFi

Standard Room, 1 King Bed, Non Smoking, Kitchenette

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Kitchenette
Flat-screen TV
Hydromassage showerhead
Spring-water bath
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Kitchenette

Standard Room, 2 Queen Beds, Non Smoking, Kitchenette

Standard Room, 2 Queen Beds, Non Smoking, Kitchenette

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Kitchenette
Flat-screen TV
Hydromassage showerhead
Spring-water bath
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (with Sofabed)

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (with Sofabed)

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (with Sofabed)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
TV
Sofa bed
Separate bedroom
Hydromassage showerhead
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, free rollaway beds, WiFi

Standard Room, 1 King Bed, Accessible, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
TV
Hydromassage showerhead
Spring-water bath
Private bathroom
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
La Quinta Inn & Suites by Wyndham Lubbock West Medical Centr
Pool
Breakfast included
Pet-friendly
Parking included
3.8 out of 5, Good, (1035)
The price is AU$119
for 1 night
includes taxes & fees
5 Dec - 6 Dec
La Quinta Inn & Suites by Wyndham Lubbock West Medical Centr

About the area

Lubbock

SureStay Plus Hotel by Best Western Lubbock Medical Center puts you in the heart of Lubbock, within just a 10-minute stroll of Covenant Lakeside Hospital and Maxey Park. Highlights at this hotel include free continental breakfast, an outdoor swimming pool and free self-parking. .The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym and seasonal outdoor swimming pool. 1636 square feet (152 square metres) of event facilities include 2 meeting rooms and conference space, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas and laundry facilities. Each morning free breakfast is served. There's also the convenience of RV/bus/truck parking. .With a stay at this Lubbock hotel, you'll be 1.8 km (1.1 mi) from Texas Tech University.

What's nearby

  • Covenant Lakeside Hospital - 6 min walk - 0.5 km
  • United Supermarkets Arena - 18 min walk - 1.5 km
  • Jones AT&T Stadium - 3 min drive - 2.9 km
  • Texas Tech University - 3 min drive - 1.9 km
  • University Medical Center - 3 min drive - 2.1 km

Getting around

  • Lubbock, TX (LBB-Preston Smith Intl.) - 13 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Sonic Drive-In - ‬3 min drive
  • ‪Rosa's Café & Tortilla Factory - ‬3 min drive
  • ‪Pizza Hut - ‬11 min walk
  • ‪Smoothie King - ‬3 min walk

About this property

SureStay Plus Hotel by Best Western Lubbock Medical Center

Hotel with free breakfast, near Texas Tech University
SureStay Plus Hotel by Best Western Lubbock Medical Center offers its guests an outdoor pool and a fitness centre. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and 2 meeting rooms. Event space at this hotel measures 1636 square feet (152 square metres) and includes conference space. A terrace, a vending machine, and laundry facilities are also featured at the business-friendly SureStay Plus Hotel by Best Western Lubbock Medical Center. Free self parking is available.

This Lubbock hotel is smoke free.

  • 112 guestrooms or units
  • 1636 sq ft of conference space
  • 152 sq. m of conference space
  • Continental breakfast (free)
  • Business facilities
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Terrace
  • ATM
  • No smoking on site
  • Bar or lounge
SureStay Plus Hotel by Best Western Lubbock Medical Center offers 112 air-conditioned accommodations with a hairdryer and free toiletries. This accommodation offers separate sitting areas. Satellite televisions are provided. Bathrooms include a combined bath/shower unit with a hydromassage showerhead, and spring water baths.

This Lubbock hotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site

Food and drink

  • Free continental breakfast available daily
  • A bar/lounge

Family friendly

  • Free rollaway/extra bed
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 1,636 square feet of conference space
  • 2 meeting rooms
  • Business centre

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Spring water bathtub
  • Towels provided

Entertainment

  • 50-inch TV with satellite channels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:00 AM
Early check-in subject to availability
An early check-in fee will be charged
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet, per night, plus a deposit of USD 100 per stay
  • Weight limit: 80 lb per pet
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 0.00 per stay (rates may vary)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. 
    This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • The seasonal pool will open in April and close in August.
  • Pool access available from 10:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Baymont Inn Hotel Lubbock
Baymont Inn Lubbock
Best Western Plus Palms Hotel Lubbock
SureStay Plus Hotel Best Western Lubbock
SureStay Plus Best Western Lubbock
Baymont Inn Suites Lubbock
SureStay Plus Hotel by Best Western Lubbock Medical Center Hotel

Frequently asked questions

Is parking available at SureStay Plus Hotel by Best Western Lubbock Medical Center?

Yep, SureStay Plus Hotel by Best Western Lubbock Medical Center has a free self car park.

How much does it cost to stay at SureStay Plus Hotel by Best Western Lubbock Medical Center?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at SureStay Plus Hotel by Best Western Lubbock Medical Center on 28 Nov 2024 start from AU$96.97, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does SureStay Plus Hotel by Best Western Lubbock Medical Center have a pool?

SureStay Plus Hotel by Best Western Lubbock Medical Center has a seasonal outdoor pool. The pool is open 10:00 AM to 10:00 PM (Seasonal outdoor pool open from April to August).

What makes SureStay Plus Hotel by Best Western Lubbock Medical Center a romantic place to stay?

A lounge bar, plus spring water baths in the guestrooms, help set the scene for a romantic weekend at SureStay Plus Hotel by Best Western Lubbock Medical Center.

Is SureStay Plus Hotel by Best Western Lubbock Medical Center family-friendly?

You bet! With amenities such as laundry facilities and an outdoor pool, as well as free extra beds in the guestrooms, it's no surprise that SureStay Plus Hotel by Best Western Lubbock Medical Center is a hit with families.

Are there hot tubs in the rooms at SureStay Plus Hotel by Best Western Lubbock Medical Center?

No, but there are spring water baths in the guestrooms.

Does SureStay Plus Hotel by Best Western Lubbock Medical Center serve breakfast?

Yeah, complimentary continental brekkie is available daily.

Is there a free airport shuttle available at SureStay Plus Hotel by Best Western Lubbock Medical Center?

No, SureStay Plus Hotel by Best Western Lubbock Medical Center does not offer an airport shuttle service.

What time are check-in & check-out at SureStay Plus Hotel by Best Western Lubbock Medical Center?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

SureStay Plus Hotel by Best Western Lubbock Medical Center Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 358 out of 1003 reviews" "
Rating 8 - Good. 289 out of 1003 reviews" "
Rating 6 - Okay. 148 out of 1003 reviews" "
Rating 4 - Poor. 109 out of 1003 reviews" "
Rating 2 - Terrible. 99 out of 1003 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Mike

Travelled with family
Disliked: Cleanliness, property conditions & facilities
It worked for us.
I would venture to say this building has been there for a long time. They have certainly made updates and it isn't bad, it just smells like an old motel. It was clean but the AC unit had a hard time regulating the temp, and likely needs to be cleaned- which would help the stagnant air odor.
Stayed 2 nights in Aug 2024

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

Ted

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and quiet stay.
The room was clean and quiet. Checkin was quick and easy. Did not use amenities. Breakfast was okay, had eggs and sausage, with juice. Wife said eggs were cold, but it was eggs on top that got cool from cover being open. Nothing to complain about.
Stayed 1 night in Aug 2024

10/10 Excellent

Mary lou

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We like staying there because it's so close to everything.Everyone there is so friendly and helpful.Love the breakfast.
Stayed 3 nights in Aug 2024

4/10 Poor

Rodger

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
This is an older property with considerable decline in the property facilities.
Stayed 1 night in Aug 2024

2/10 Terrible

Lisa

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Allen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

2/10 Terrible

Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities
Tired, worn down hotel. Fleas or beg bugs in the room, door didn’t latch closed, A/C was permanently on, elevator super slow. Whole place just felt gross. Can not recommend for any reason.
Stayed 2 nights in Aug 2024

4/10 Poor

Tosha

Disliked: Cleanliness, staff & service
I understand you get what you pay for but cleanliness should not be an option. Bathroom was dirty with toothpaste and hair on sink, mirror and floor, pillow cases had make up from the last persons stay on them, breakfast dining area had layers of dust/grime.
Stayed 2 nights in Aug 2024

10/10 Excellent

Martha

Pet friendly, but not
The hotel does take pets for a $15 fee, but there is no place around to walk an animal, all concrete and asphalt. In summer it was a problem due to the excessive heat and having to walk them across a parking lot and street to get to a small patch of dirt with some weeds.
Stayed 1 night in Aug 2024

10/10 Excellent

Josephine

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great. Room was clean
Stayed 1 night in Aug 2024

2/10 Terrible

Robert

Staff unfriendly noncaring
Stayed 1 night in Aug 2024

10/10 Excellent

Alexus

Stayed 1 night in Jun 2024

10/10 Excellent

Cruz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel near Texas Tech
This hotel is a hidden gem. The hotel rooms are clean, and the staff gives excellent customer service. Great place to stay if you want to be near Texas Tech University.
Stayed 2 nights in Aug 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is always clean and staff is always welcoming
Stayed 1 night in Aug 2024

8/10 Good

Eric

Liked: Cleanliness
Great
Stayed 1 night in Aug 2024

6/10 Okay

Liza

Travelled with family, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Found cockroaches in the room and stains on the furniture but the facilities were clean. The breakfast was not really good.
Stayed 2 nights in Aug 2024

6/10 Okay

Lance

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Graduation Weekend No Problems
It was graduation weekend so rates were high of course but this was very near the campus and just needed a place to crash for an evening. This place is somewhat antiquated and needs a complete makeover. With that said beds were comfortable, clean and service and staff very accommodating.
Stayed 1 night in Aug 2024

8/10 Good

Fábio

Liked: Cleanliness
Very good service!
Stayed 1 night in Aug 2024

8/10 Good

Emily

Liked: Staff & service
Stayed 1 night in Jul 2024

2/10 Terrible

Annette

Stayed 1 night in Jul 2024

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Person that checked us in wasn't very hospitable and was kind of rude.
Stayed 2 nights in Jul 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love staying here it’s clean comfortable and staff is friendly
Stayed 1 night in Jul 2024

10/10 Excellent

Samuel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was bigger than I expected as well as the rooms, which were tighty, clean, a d comfortable. The breakfast hit the spot!
Stayed 1 night in Jul 2024