Finest Punta Cana by The Excellence Collection - All Inclusive

5.0 star property
Luxury property on the beach, with outdoor pool

Photo gallery for Finest Punta Cana by The Excellence Collection - All Inclusive

Beach/ocean view
Private beach
Down duvets, free minibar, in-room safe, free cots/infant beds
Down duvets, free minibar, in-room safe, free cots/infant beds
Down duvets, free minibar, in-room safe, free cots/infant beds

Reviews

9.2 out of 10
Wonderful

Popular amenities

Explore the area

Map
Carretera Uvero Alto, Punta Cana, La Altagracia, 23000
  • Sirenis Aquagames Water Park
    ‪13 min walk‬
  • Macao Beach
    ‪19 min drive‬
  • Cana Bay Golf Club
    ‪26 min drive‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪40 min drive‬

Room options

Junior Suite with Private Pool

Highlights

Private pool
Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Pillow menu
Down duvet
Hairdryer
  • 88 sq m
  • Sleeps 4
  • 1 King Bed

Junior Suite Ocean View

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Pillow menu
Separate bedroom
Down duvet
Hairdryer
  • 74 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Junior Swim-Up Suite

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Pillow menu
Separate bedroom
Down duvet
Hairdryer
  • 74 sq m
  • Sleeps 4
  • 1 King Bed

Family Suite

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Pillow menu
2 bedrooms
Down duvet
Hairdryer
  • 88 sq m
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

FREE UPGRADE TO FINEST CLUB FAMILY SUITE

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Pillow menu
2 bedrooms
Down duvet
Hairdryer
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

Junior Suite Garden Or Pool View

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Pillow menu
Separate bedroom
Down duvet
Hairdryer
  • 74 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SWIM-UP SUITE

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Pillow menu
Separate bedroom
Down duvet
Hairdryer
  • Sea view
  • Sleeps 2
  • 1 King Bed

Excellence Club Beachfront Honeymoon Suite with Plunge Pool Garden View + 20% OFF SPA

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Pillow menu
Separate bedroom
Down duvet
Hairdryer
  • 88 sq m
  • Sleeps 2
  • 1 King Bed

Terrace Suite with Plunge Pool

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Pillow menu
Separate bedroom
Down duvet
Hairdryer
  • 88 sq m
  • Sleeps 4
  • 1 King Bed

Excellence Club Junior Suite Garden or Pool View + 20% OFF SPA

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Pillow menu
Separate bedroom
Down duvet
Hairdryer
  • Sleeps 2
  • 1 King Bed

Excellence Club Junior Suite with Private Pool + 20% OFF SPA

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Pillow menu
Separate bedroom
Down duvet
Hairdryer
  • Sleeps 2
  • 1 King Bed

Excellence Club Two Story Rooftop Terrace Suite W/ Plunge Pool + 20% OFF SPA

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Pillow menu
Separate bedroom
Down duvet
Hairdryer
  • Sleeps 2
  • 1 King Bed

Excellence Club Junior Swim Up Suite + 20% OFF SPA

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Pillow menu
Separate bedroom
Down duvet
Hairdryer
  • Sleeps 2
  • 1 King Bed

Excellence Club Beachfront Honeymoon Two-Story Rooftop Terrace Suite with Plunge Pool + 20% OFF SPA

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Pillow menu
Separate bedroom
Down duvet
Hairdryer
  • Sleeps 2
  • 1 King Bed

Excellence Club Beachfront Honeymoon Suite with Plunge Pool + 20 OFF SPA

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Pillow menu
Separate bedroom
Down duvet
Hairdryer
  • Ocean view
  • Sleeps 2
  • 1 King Bed

FREE UPGRADE TO EXCELLENCE CLUB TWO-STORY ROOFTOP TERRACE SUITE WITH PLUNGE POOL OCEAN VIEW

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Pillow menu
Separate bedroom
Down duvet
Hairdryer
  • Sea view
  • Sleeps 2
  • 1 King Bed

Excellence Club Beachfront Honeymoon Suite with Private Pool + 20% OFF SPA

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Pillow menu
Separate bedroom
Down duvet
Hairdryer
  • 88 sq m
  • Sleeps 2
  • 1 King Bed

FREE UPGRADE TO EXCELLENCE CLUB TWO-STORY ROOFTOP TERRACE SUITE WITH PLUNGE POOL

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Pillow menu
Separate bedroom
Down duvet
Hairdryer
  • Sleeps 2
  • 1 King Bed

Excellence Club Imperial Suite with Plunge Pool + 20% OFF SPA

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Pillow menu
Separate bedroom
Down duvet
Hairdryer
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Pool Family Suite

Highlights

Private pool
Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Pillow menu
2 bedrooms
Down duvet
  • 163 sq m
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

FREE UPGRADE TO FINEST CLUB JUNIOR SUITE GARDEN OR POOL VIEW

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Pillow menu
Separate bedroom
Down duvet
Hairdryer
  • Sleeps 4
  • 1 King Bed

FREE UPGRADE TO FINEST CLUB TWO-STORY ROOFTOP TERRACE SUITE W/ PLUNGE POOL

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Pillow menu
Separate bedroom
Down duvet
Hairdryer
  • Sleeps 2
  • 1 King Bed

FREE UPGRADE TO JUNIOR SWIM-UP SUITE

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Pillow menu
Separate bedroom
Down duvet
Hairdryer
  • Sleeps 4
  • 1 King Bed

Excellence Club Two Story Rooftop Terrace Suite W/ Plunge Pool Ocean View + 20% OFF SPA

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Pillow menu
Separate bedroom
Down duvet
Hairdryer
  • 149 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Finest Club Family Suite

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Pillow menu
2 bedrooms
Down duvet
Hairdryer
  • 88 sq m
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

Finest Club Beachfront Suite

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Pillow menu
Separate bedroom
Down duvet
Hairdryer
  • 88 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SUITE GARDEN OR POOL VIEW

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Pillow menu
Separate bedroom
Down duvet
Hairdryer
  • Sleeps 2
  • 1 King Bed

Finest Club Pool Family Suite

Highlights

Private pool
Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Pillow menu
2 bedrooms
Down duvet
  • 88 sq m
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

Finest Club Junior Suite with Private Pool

Highlights

Private pool
Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Pillow menu
Separate bedroom
Down duvet
  • 88 sq m
  • Sleeps 4
  • 1 King Bed

Finest Club Imperial Family Suite with Plunge Pool

Highlights

Separate dining area
Private plunge pool
Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Pillow menu
2 bedrooms
  • 232 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

Finest Club Beachfront Suite with Private Pool

Highlights

Private pool
Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Pillow menu
Separate bedroom
Down duvet
  • 88 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Finest Club Two-Story Rooftop Terrace Suite w/ Plunge Pool

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Pillow menu
Separate bedroom
Down duvet
Hairdryer
  • Sleeps 2
  • 1 King Bed

FREE UPGRADE TO FAMILY SUITE

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Pillow menu
2 bedrooms
Down duvet
Hairdryer
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

Finest Club Junior Suite Garden Or Pool View

Highlights

Private pool
Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Pillow menu
Separate bedroom
Down duvet
  • 74 sq m
  • Sleeps 4
  • 1 King Bed

You may also like

About the area

Punta Cana

A luxury stay in Punta Cana awaits you at Finest Punta Cana by The Excellence Collection - All Inclusive. You'll be 10.9 km (6.8 mi) from Macao Beach and 20.6 km (12.8 mi) from Arena Gorda Beach. Highlights at this all-inclusive property include 11 restaurants, 17 bars/lounges and a full-service spa. .A day of pampering can include massages, facials and body treatments along with access to the sauna and steam room. The buffet restaurant, The Market Kitchen, serves international cuisine and is open for breakfast, lunch and dinner. Spend the day at the private beach and enjoy the on-site outdoor swimming pool, free kids' club and gym. Additionally, you'll find free Wi-Fi in public areas, a children's swimming pool and a coffee shop/cafe. There's also free valet parking, along with the convenience of an airport shuttle. .Attractions within a 30-minute drive of this 5-property class Uvero Alto property include Sirenis Aquagames Water Park and Cocotal Golf and Country Club.

What's nearby

  • Sirenis Aquagames Water Park - 13 min walk - 1.1 km
  • Macao Beach - 19 min drive - 10.9 km
  • Cana Bay Golf Club - 26 min drive - 19.9 km
  • Iberostar Golf Course - 27 min drive - 22.3 km
  • Arena Gorda Beach - 28 min drive - 20.7 km

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.) - 40 min drive

Restaurants

  • ‪Ice & Coffee Shop - ‬14 min walk
  • ‪Lobby Bar - ‬18 min walk
  • ‪Carnival - ‬19 min walk
  • ‪Spoon - ‬16 min walk
  • ‪Wink - ‬16 min walk

About this property

Finest Punta Cana by The Excellence Collection - All Inclusive

Luxury property on the beach, with outdoor pool
Finest Punta Cana by The Excellence Collection - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to feel the sun on your face at the sandy beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Finest Punta Cana by The Excellence Collection - All Inclusive such as a complimentary children's club and an outdoor pool.

There are 11 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 17 bars/lounges and a swim-up bar. WiFi is free in public spaces. This all-inclusive property also offers a children's pool, a fitness centre and a garden. Free valet parking is available.

Smoking is allowed in designated areas at this 5-star Punta Cana property.

  • 455 guestrooms or units
  • 11 dining venues
  • 17 bars or lounges
  • Deli
  • Kid's club (free)
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Garden
  • Lift
  • Smoking in designated areas
  • Swim-up bar
Finest Punta Cana by The Excellence Collection - All Inclusive offers 455 air-conditioned accommodations with free minibar items and minibars. Beds feature down duvets. A pillow menu is available. 65-inch Smart televisions come with digital channels. Bathrooms include a separate bath and shower with in-room jetted baths, bathrobes, slippers and complimentary toiletries.

This Punta Cana property provides complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes and telephones; free international calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 9 treatment rooms, including rooms for couples and outdoor treatment areas. Services include facials and body treatments. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free valet parking on site

Food and drink

  • 11 restaurants
  • 17 bars/lounges
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Brass Steakhouse
  • Duke's Lobster & Seafood
  • Lizo
  • Melting Point
  • The Market Kitchen

Things to do

  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Outdoor pool
  • Pilates classes

Family friendly

  • Children's games
  • Children's pool
  • Free children's club
  • Free cot
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Turndown service
  • Wedding services

Outdoors

  • Garden
  • On a private beach
  • Outdoor furniture
  • Vegetable garden

Full-service spa

  • 9 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Facials
  • Massage
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift (149 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk (114 centimetre high)

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free cot
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 65-inch smart TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Composting
  • Energy-saving switches in guestrooms
  • Free international calls
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
All guests are required to present a valid government-issued ID card and a credit card at check-in for incidental charges.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Finest Punta Cana by The Excellence Collection - All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 238 per vehicle (return, maximum occupancy 2)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Finest Punta Cana
Finest Punta Cana by The Excellence Collection All inclusive

Frequently asked questions

What is the cancellation policy at Finest Punta Cana by The Excellence Collection - All Inclusive?

Finest Punta Cana by The Excellence Collection - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Finest Punta Cana by The Excellence Collection - All Inclusive?

Yep, Finest Punta Cana by The Excellence Collection - All Inclusive has free valet parking.

Are there any beaches close to Finest Punta Cana by The Excellence Collection - All Inclusive?

The closest beach to Finest Punta Cana by The Excellence Collection - All Inclusive is Macao Beach (6.8 km).

Is there a spa on site at Finest Punta Cana by The Excellence Collection - All Inclusive?

Yep, there is an onsite spa at Finest Punta Cana by The Excellence Collection - All Inclusive. It has a steam room and a sauna. You'll enjoy heaps of services like facials and body treatments.

Does Finest Punta Cana by The Excellence Collection - All Inclusive have a pool?

Yep, and guests love it! Finest Punta Cana by The Excellence Collection - All Inclusive has an outdoor pool and a kids' pool.

Does Finest Punta Cana by The Excellence Collection - All Inclusive have a waterslide?

No, there is no waterslide at Finest Punta Cana by The Excellence Collection - All Inclusive, but Sirenis Aquagames Water Park is a short 13-minute walk away.

What luxury perks are available at Finest Punta Cana by The Excellence Collection - All Inclusive?

Finest Punta Cana by The Excellence Collection - All Inclusive features a private beach, a full-service spa and an outdoor pool. All guestrooms come with Private jetted baths, 24-hour room service and free minibar items.

What makes Finest Punta Cana by The Excellence Collection - All Inclusive a romantic place to stay?

Couples spa treatments and a private beach, as well as Jetted bath in the guestrooms, all help set the scene for a romantic weekend at Finest Punta Cana by The Excellence Collection - All Inclusive.

Is Finest Punta Cana by The Excellence Collection - All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that Finest Punta Cana by The Excellence Collection - All Inclusive is a hit with families.

Are there hot tubs in the rooms at Finest Punta Cana by The Excellence Collection - All Inclusive?

No, but there are Jetted bath in the guestrooms.

Is there a free airport shuttle available at Finest Punta Cana by The Excellence Collection - All Inclusive?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Finest Punta Cana by The Excellence Collection - All Inclusive?

Yep, you can grab a meal at Finest Punta Cana by The Excellence Collection - All Inclusive's onsite restaurant that serves international cuisine.

What time are check-in & check-out at Finest Punta Cana by The Excellence Collection - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Finest Punta Cana by The Excellence Collection - All Inclusive?

No, pets and service animals are not allowed.

Finest Punta Cana by The Excellence Collection - All Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1206 out of 1653 reviews
Rating 8 - Good. 239 out of 1653 reviews
Rating 6 - Okay. 106 out of 1653 reviews
Rating 4 - Poor. 50 out of 1653 reviews
Rating 2 - Terrible. 52 out of 1653 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

2/10 Terrible

SUNG SU, PALISADES PARK

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Mostly not bad but waiter and waitress are terrible
Stayed 8 nights in Oct 2024

10/10 Excellent

Natalie

Stayed 4 nights in Nov 2024

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Larissa

Stayed 5 nights in Nov 2024

6/10 Okay

Alexander, Monroe

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
At check in when we asked for room upgrade we were offered downgrade. Check in conducted by trainee and directed by the managerial woman at the desk. Food was terrible in every place except for Dommo. Not a 5 stars resort.
Stayed 10 nights in Dec 2024

8/10 Good

Khedesha

Stayed 4 nights in Dec 2024

10/10 Excellent

Yi Wen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

8/10 Good

Muhammad

Stayed 5 nights in Nov 2024

10/10 Excellent

Igor A

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like the resort very much and want to come back again!
Stayed 7 nights in Dec 2024

4/10 Poor

Steve

Stayed 6 nights in Nov 2024

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Sharon

Stayed 7 nights in Nov 2024

10/10 Excellent

Rawling

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great Hotel
Stayed 3 nights in Dec 2024

10/10 Excellent

Lisa, SHORT HILLS

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant and easy get-away.
Stayed 5 nights in Dec 2024

10/10 Excellent

jose roberto francisco de

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was the best one I ever had. We had an exceptional time. I didn't like vendors trying to sell us stuff on the beach area.
Stayed 6 nights in Nov 2024

10/10 Excellent

Ebany

Stayed 6 nights in Nov 2024

10/10 Excellent

jordan

Stayed 7 nights in Nov 2024

10/10 Excellent

Ken

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice spot stay for vacation! Wonderful staff and great environment to be in.
Stayed 6 nights in Sep 2024

8/10 Good

Steven

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was very nice, we booked a room with private pool and ocean view. The shrubbery between the rooms could be improved for better privacy or smoked glass between would be a nice upgrade. View to the ocean from the pool wasn’t there, but sitting on the patio outside you could see it. They removed the hammocks so the pictures were outdated. Could have used a bench inside of the pool to sit on or something to float around the pool on. The drape by the jacuzzi failed to work after we rolled it down. Called for repair and the gentleman didn’t appear to know basic mechanics and was trying to roll the drape by hand causing the cord to get wrapped around it and it would never work like that. I stepped in and assisted while he was calling for help. I rolled the drape up using his ladder to support the other end, using the cord and then it was properly rolled up and ready to hang. He assisted me to hang it and it functioned properly after that. The beach was very clean, yet the peddlers(vendors) were very pushy, saying things cost much more in the shop at the hotel than what they were selling for, this is so untrue. Check the store prices before going for comparison. There were lots of interactions and handoffs, so tipping is rough as we wanted to tip those that provided exceptional service. But such little time with each leave little amount to be thankful for, we probably tipped to much. Food was okay, many foods we thought could have been cold was warm and and same for cold.
Stayed 7 nights in Nov 2024

8/10 Good

Eileen

Travelled with partner
Liked: Amenities, property conditions & facilities
The property was nice! Beautiful landscaping. On hotter days the pool was warmer than the jacuzzi but there was some shaded area near the swim up bars it felt a bit cooler. Only 2 complaints we had on our trip was our room smelled a bit moldy. When we went to their busier restaurants called the brass the service was slow we put our order in 20 mins after we were seated the waiters phone wasn’t working he took our order on a piece of paper. We waited to get our food probably another 30-40 mins we saw the couple aside of us that had come few minutes after us got their food before us and even had their dessert before we even had our entree. My wife thinks they forgot about putting our order in that’s why we had received our food very late. The steak was good but the wait time was too much. I would say for the more popular restaurant although they say you do not need a reservation for them like the surf & turf, brass, the Mexican restaurant and Italian I would try to put in for one because our first night we had to wait an extra 45 mins to get a table to eat at the brass we went to dinner around 7:00pm. Domo there was no wait time that one was a good restaurant too they had a surf and turf entree lobster and beef tendorlin amazing! We went on this trip for my birthday they asked me in our private check in what was the occasion. They told me to pick a restaurant I can pick made a reservation for me sing happy b day the waiters and made a special b day cake!
Stayed 4 nights in Dec 2024

8/10 Good

Anuja

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

2/10 Terrible

Dimitri

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
There was construction happening the whole time we were there. Every morning we were woken up by construction noise and loud talking. Ordered breakfast the last day and didn’t receive it. I am now headed to the airport to travel all day without eating. Staff is great. Manager seemed bothered by our complaints about construction. We also told him we never received our ordered breakfast and he did or said nothing. Staff is amazing. They should be doing his job.
Stayed 3 nights in Dec 2024

8/10 Good

Owen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Richard

Stayed 3 nights in Oct 2024

10/10 Excellent

Parth

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were really good
Stayed 6 nights in Nov 2024