Finest Punta Cana by The Excellence Collection - All Inclusive

5.0 star property
Property with private beach and full-service spa
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Finest Punta Cana by The Excellence Collection - All Inclusive

Beach/ocean view
Private beach
Down duvets, free minibar, in-room safe, free cots/infant beds
Down duvets, free minibar, in-room safe, free cots/infant beds
Down duvets, free minibar, in-room safe, free cots/infant beds

Reviews

9.0 out of 10

Wonderful

Guests liked:

Clean rooms, friendly staff, spacious rooms

Popular amenities

  • Bar
    Bar
  • All-inclusive
    All-inclusive
  • On private beach
    On private beach
  • Room service
    Room service
  • Pool
    Pool
  • Housekeeping
    Housekeeping

Explore the area

Map
Carretera Uvero Alto, Punta Cana, La Altagracia, 23000
  • Sirenis Aquagames Water Park
    13 min walk
  • Macao Beach
    19 min drive
  • Cana Bay Golf Club
    26 min drive
  • Punta Cana (PUJ-Punta Cana Intl.)
    40 min drive

Room options

Junior Suite with Private Pool

Highlights

Private pool
Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Pillow menu
Down duvet
Private bathroom
  • 88 sq m
  • Sleeps 4
  • 1 King Bed

Junior Suite Ocean View

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Pillow menu
Down duvet
Separate bedroom
Private bathroom
  • 74 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Junior Swim-Up Suite

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Pillow menu
Down duvet
Separate bedroom
Private bathroom
  • 74 sq m
  • Sleeps 4
  • 1 King Bed

Family Suite

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Pillow menu
Down duvet
2 bedrooms
Private bathroom
  • 88 sq m
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

FREE UPGRADE TO FINEST CLUB FAMILY SUITE

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Pillow menu
Down duvet
2 bedrooms
Private bathroom
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

Junior Suite Garden Or Pool View

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Pillow menu
Down duvet
Separate bedroom
Private bathroom
  • 74 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SWIM-UP SUITE

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Pillow menu
Down duvet
Separate bedroom
Private bathroom
  • Sea view
  • Sleeps 2
  • 1 King Bed

Excellence Club Beachfront Honeymoon Suite with Plunge Pool Garden View + 20% OFF SPA

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Pillow menu
Down duvet
Separate bedroom
Private bathroom
  • 88 sq m
  • Sleeps 2
  • 1 King Bed

Terrace Suite with Plunge Pool

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Pillow menu
Down duvet
Separate bedroom
Private bathroom
  • 88 sq m
  • Sleeps 4
  • 1 King Bed

Excellence Club Junior Suite Garden or Pool View + 20% OFF SPA

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Pillow menu
Down duvet
Separate bedroom
Private bathroom
  • Sleeps 2
  • 1 King Bed

Excellence Club Junior Suite with Private Pool + 20% OFF SPA

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Pillow menu
Down duvet
Separate bedroom
Private bathroom
  • Sleeps 2
  • 1 King Bed

Excellence Club Two Story Rooftop Terrace Suite W/ Plunge Pool + 20% OFF SPA

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Pillow menu
Down duvet
Separate bedroom
Private bathroom
  • Sleeps 2
  • 1 King Bed

Excellence Club Junior Swim Up Suite + 20% OFF SPA

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Pillow menu
Down duvet
Separate bedroom
Private bathroom
  • Sleeps 2
  • 1 King Bed

Excellence Club Beachfront Honeymoon Two-Story Rooftop Terrace Suite with Plunge Pool + 20% OFF SPA

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Pillow menu
Down duvet
Separate bedroom
Private bathroom
  • Sleeps 2
  • 1 King Bed

Excellence Club Beachfront Honeymoon Suite with Plunge Pool + 20 OFF SPA

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Pillow menu
Down duvet
Separate bedroom
Private bathroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

FREE UPGRADE TO EXCELLENCE CLUB TWO-STORY ROOFTOP TERRACE SUITE WITH PLUNGE POOL OCEAN VIEW

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Pillow menu
Down duvet
Separate bedroom
Private bathroom
  • Sea view
  • Sleeps 2
  • 1 King Bed

Excellence Club Beachfront Honeymoon Suite with Private Pool + 20% OFF SPA

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Pillow menu
Down duvet
Separate bedroom
Private bathroom
  • 88 sq m
  • Sleeps 2
  • 1 King Bed

FREE UPGRADE TO EXCELLENCE CLUB TWO-STORY ROOFTOP TERRACE SUITE WITH PLUNGE POOL

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Pillow menu
Down duvet
Separate bedroom
Private bathroom
  • Sleeps 2
  • 1 King Bed

Excellence Club Imperial Suite with Plunge Pool + 20% OFF SPA

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Pillow menu
Down duvet
Separate bedroom
Private bathroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Pool Family Suite

Highlights

Private pool
Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Pillow menu
Down duvet
2 bedrooms
  • 163 sq m
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

Excellence Club Two Story Rooftop Terrace Suite W/ Plunge Pool Ocean View + 20% OFF SPA

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Pillow menu
Down duvet
Separate bedroom
Private bathroom
  • 149 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Finest Club Family Suite

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Pillow menu
Down duvet
2 bedrooms
Private bathroom
  • 88 sq m
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

Finest Club Beachfront Suite

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Pillow menu
Down duvet
Separate bedroom
Private bathroom
  • 88 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SUITE GARDEN OR POOL VIEW

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Pillow menu
Down duvet
Separate bedroom
Private bathroom
  • Water view
  • Sleeps 2
  • 1 King Bed

Finest Club Pool Family Suite

Highlights

Private pool
Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Pillow menu
Down duvet
2 bedrooms
  • 88 sq m
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

Finest Club Junior Suite with Private Pool

Highlights

Private pool
Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Pillow menu
Down duvet
Separate bedroom
  • 88 sq m
  • Sleeps 4
  • 1 King Bed

Finest Club Imperial Family Suite with Plunge Pool

Highlights

Separate dining area
Private plunge pool
Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Pillow menu
Down duvet
  • 232 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

Finest Club Beachfront Suite with Private Pool

Highlights

Private pool
Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Pillow menu
Down duvet
Separate bedroom
  • 88 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

FREE UPGRADE TO FAMILY SUITE

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Pillow menu
Down duvet
2 bedrooms
Private bathroom
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

Finest Club Junior Suite Garden Or Pool View

Highlights

Private pool
Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Pillow menu
Down duvet
Separate bedroom
  • 74 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

About the area

Punta Cana

A luxury stay in Punta Cana awaits you at Finest Punta Cana by The Excellence Collection - All Inclusive. You'll be 10.9 km (6.8 mi) from Macao Beach and 19.9 km (12.4 mi) from Cana Bay Golf Club. Highlights at this all-inclusive property include 11 restaurants, 17 bars/lounges and a full-service spa. .A day of pampering can include massages, facials and body treatments along with access to the sauna and steam room. The buffet restaurant, The Market Kitchen, serves international cuisine and is open for breakfast, lunch and dinner. Spend the day at the private beach and enjoy the on-site outdoor swimming pool, free kids' club and gym. Additionally, you'll find free Wi-Fi in public areas, a children's swimming pool and a coffee shop/cafe. There's also free valet parking, along with the convenience of an airport shuttle. .Attractions within a 30-minute drive of this 5-property class Uvero Alto property include Cocotal Golf and Country Club and Iberostar Golf Course.

What's nearby

  • Sirenis Aquagames Water Park - 13 min walk - 1.1 km
  • Macao Beach - 19 min drive - 10.9 km
  • Cana Bay Golf Club - 26 min drive - 19.9 km
  • Iberostar Golf Course - 27 min drive - 22.3 km
  • Arena Gorda Beach - 28 min drive - 20.7 km

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.) - 40 min drive

Restaurants

  • ‪Ice & Coffee Shop - ‬14 min walk
  • ‪Lobby Bar - ‬18 min walk
  • ‪Carnival - ‬19 min walk
  • ‪Spoon - ‬16 min walk
  • ‪Wink - ‬16 min walk

About this property

Finest Punta Cana by The Excellence Collection - All Inclusive

Property with private beach and full-service spa
Finest Punta Cana by The Excellence Collection - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to feel the sun on your face at the sandy beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Finest Punta Cana by The Excellence Collection - All Inclusive such as a complimentary children's club and an outdoor pool.

There are 11 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 17 bars/lounges and a swim-up bar. WiFi is free in public spaces. This all-inclusive property also offers a children's pool, a fitness centre and a garden. Free valet parking is available.

Smoking is allowed in designated areas at this 5-star Punta Cana property.

  • 455 guestrooms or units
  • 11 dining venues
  • 17 bars or lounges
  • Deli
  • Kid's club (free)
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Garden
  • Lift
  • Smoking in designated areas
  • Swim-up bar
Finest Punta Cana by The Excellence Collection - All Inclusive offers 455 air-conditioned accommodations with free minibar items and minibars. Beds feature down duvets. A pillow menu is available. 65-inch Smart televisions come with digital channels. Bathrooms include a separate bath and shower with in-room jetted baths, dressing gowns, slippers and complimentary toiletries.

This Punta Cana property provides complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes and telephones; free international calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 9 treatment rooms, including rooms for couples and outdoor treatment areas. Services include facials and body treatments. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free valet parking on site

Food and drink

  • 11 restaurants
  • 17 bars/lounges
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Brass Steakhouse
  • Duke's Lobster & Seafood
  • Lizo
  • Melting Point
  • The Market Kitchen

Family friendly

  • Children's games
  • Children's pool
  • Free children's club
  • Free cot
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Turndown service
  • Wedding services

Outdoors

  • Garden
  • On a private beach
  • Outdoor furniture
  • Vegetable garden

Full-service spa

  • 9 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Facials
  • Massage
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift (149 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk (114 centimetre high)

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic drinking straws
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free cot
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 65-inch smart TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Composting
  • Energy-saving switches in guestrooms
  • Free international calls
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
All guests are required to present a valid government-issued ID card and a credit card at check-in for incidental charges.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Finest Punta Cana by The Excellence Collection - All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 238 per vehicle (return, maximum occupancy 2)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Finest Punta Cana
Finest Punta Cana by The Excellence Collection All inclusive

Frequently asked questions

What is the cancellation policy at Finest Punta Cana by The Excellence Collection - All Inclusive?

Finest Punta Cana by The Excellence Collection - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Finest Punta Cana by The Excellence Collection - All Inclusive?

Yep, Finest Punta Cana by The Excellence Collection - All Inclusive has free valet parking.

Are there any beaches close to Finest Punta Cana by The Excellence Collection - All Inclusive?

The closest beach to Finest Punta Cana by The Excellence Collection - All Inclusive is Bavaro Beach (27 km).

Is there a spa on site at Finest Punta Cana by The Excellence Collection - All Inclusive?

Yep, there is an onsite spa at Finest Punta Cana by The Excellence Collection - All Inclusive. It has a steam room and a sauna. You'll enjoy heaps of services like facials and body treatments.

Does Finest Punta Cana by The Excellence Collection - All Inclusive have a pool?

Yep, and guests love it! Finest Punta Cana by The Excellence Collection - All Inclusive has an outdoor pool and a kids' pool.

Does Finest Punta Cana by The Excellence Collection - All Inclusive have a waterslide?

No, there is no waterslide at Finest Punta Cana by The Excellence Collection - All Inclusive, but Sirenis Aquagames Water Park is a short 13-minute walk away.

What luxury perks are available at Finest Punta Cana by The Excellence Collection - All Inclusive?

Finest Punta Cana by The Excellence Collection - All Inclusive features a private beach, a full-service spa and an outdoor pool. All guestrooms come with Private jetted baths, 24-hour room service and free minibar items.

What makes Finest Punta Cana by The Excellence Collection - All Inclusive a romantic place to stay?

Couples spa treatments and a private beach, as well as Jetted bath in the guestrooms, all help set the scene for a romantic weekend at Finest Punta Cana by The Excellence Collection - All Inclusive.

Is Finest Punta Cana by The Excellence Collection - All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that Finest Punta Cana by The Excellence Collection - All Inclusive is a hit with families.

Are there hot tubs in the rooms at Finest Punta Cana by The Excellence Collection - All Inclusive?

No, but there are Jetted bath in the guestrooms.

Is there a free airport shuttle available at Finest Punta Cana by The Excellence Collection - All Inclusive?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Finest Punta Cana by The Excellence Collection - All Inclusive?

Yep, you can grab a meal at Finest Punta Cana by The Excellence Collection - All Inclusive's onsite restaurant that serves international cuisine.

What time are check-in & check-out at Finest Punta Cana by The Excellence Collection - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Finest Punta Cana by The Excellence Collection - All Inclusive?

No, pets and service animals are not allowed.

Finest Punta Cana by The Excellence Collection - All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1097 out of 1518 reviews" "
Rating 8 - Good. 221 out of 1518 reviews" "
Rating 6 - Okay. 109 out of 1518 reviews" "
Rating 4 - Poor. 43 out of 1518 reviews" "
Rating 2 - Terrible. 48 out of 1518 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Racquel

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Everyone I interacted with were amazing- Jose, Juan (bell men), Stephanie, Crismely (waitresses) and the most amazing bartender- GUILLERMO! BUT- I wouldn't suggest buying into the 'romantic dinner' at $250 per person, food and ambiance at the 10 restaurants available to most guests were much better. Also do not book your excursions through the property, it's cheaper to go the website and book directly with the company. I paid $366 for a $200 excursion. Other than that, if you wish to just stay on the property, there's alot to do for both adults and children and every restaurant has a daycare with very pleasant staff to watch your children. I HIGHLY RECOMMEND THIS HOTEL!
Stayed 4 nights in Aug 2024

4/10 Poor

Nikita

Travelled with family
Unimpressed. The food was horrible. Also, had a few roaches in my room.
Stayed 3 nights in Aug 2024

10/10 Excellent

Mattia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a beautiful resort. Highly recommended for couples
Stayed 4 nights in Jul 2024

10/10 Excellent

Marc

Stayed 6 nights in Jul 2024

10/10 Excellent

Chantel

Disliked: Cleanliness
Stayed 5 nights in Aug 2024

10/10 Excellent

Shakeyla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and everything is accessible.
Stayed 6 nights in Aug 2024

10/10 Excellent

Nazaneen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent 6 days here and the grounds are absolutely beautiful. The adult pool is quiet and perfect for relaxation. We did encounter slow service at times but overall an incredible stay. We will be back!
Stayed 5 nights in Aug 2024

10/10 Excellent

Jorge L

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 5 nights in Jul 2024

10/10 Excellent

Gaurav Robert

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second visit to the property with kids. Excellent stay… the food quality is 5 star and the room service is exceptional. The staff go above and beyond. A special thanks to Gilberto, Mirciades, Albery, Paola, Daniela and Ricardo. Also to Isabelle from the kids club section. She took special care of or kids and went above and beyond to make our vacation excellent!!
Stayed 7 nights in Aug 2024

10/10 Excellent

Michee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff beautiful room. Everything went smoothly from the moment we arrived to the end of our stay. Our flight got canceled on our last night and they allowed us to stay in our room for another night until our next flight. I'd also like to commend the bartenders there as well. Jesus at the concierge desk was helpful and the best! Francis the bartender was great, the Taboo lounge the bartenders were also AMAZING to me and my husband. Overall great experience will be back!
Stayed 4 nights in Aug 2024

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 5 nights in Aug 2024

10/10 Excellent

NISSIM

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
smell of mold
Stayed 4 nights in Aug 2024

10/10 Excellent

Daniela, Orlando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great resort
Stayed 5 nights in Aug 2024

10/10 Excellent

Roberto, Homestated

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Muchas gracias Personal muy amable el Hotel muy lindo y muy limpio
Stayed 3 nights in Jul 2024

10/10 Excellent

Gianni

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Muge

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 4 nights in Aug 2024

10/10 Excellent

Oghenekevwe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice resort. Wanted the adult section but they did not have my type of room available at the time
Stayed 3 nights in Apr 2024

8/10 Good

Dayle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
BEAUTIUL STUNNING HOTEL! WE LOVED IT!
Stayed 4 nights in Aug 2024

6/10 Okay

Meredith Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2024

6/10 Okay

Kristina, Wichita

Travelled with family, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Enjoyed the swim up pool. The room was cleaned for the most part. What was disappointing was that housekeeping did not clean up the area around the coffee maker. There were dirty stirrers and empty creamers from the previous guests (not sure how long it's been there), since we did not used that amenity. Also we had dropped some crumbs and it was obvious that it wasn't swept up, when they came to "clean the room". Dirty dishes from room services wasn't picked up daily. It sat for days in the cabinet. We enjoyed the pools and the close and convenient walk to the beach. Food wise was hit and missed.
Stayed 4 nights in Jul 2024

10/10 Excellent

maureen lisan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Aug 2024

6/10 Okay

Yewande

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes I would recommend this property. It just wasn't for me. After reservation made months in advance, I had to prove to front deck on check in day that reservation was for 4 people and not the 2 they claimed to have. Took almost 45 mins to get it resolved! Unacceptable!
Stayed 5 nights in Aug 2024

10/10 Excellent

vivian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Bhavesh, Aurora

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Jose Omar

Stayed 7 nights in Jul 2024