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Jolie Ville Hotel & Spa Kings Island Luxor

5.0 star property
Luxury resort connected to a shopping centre in Nile River Luxor with 3 restaurants
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Jolie Ville Hotel & Spa Kings Island Luxor

3 outdoor pools, pool umbrellas, pool loungers
King or Twin Standard Nile View Room
Aerial view
3 outdoor pools, pool umbrellas, pool loungers
Gift shop

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Breakfast available
    Breakfast available
  • Pool
    Pool
  • Bar
    Bar
  • Gym
    Gym
  • Room service
    Room service
  • Parking included
    Parking included
The price is AU$162
includes taxes & fees
25 Nov - 26 Nov

Explore the area

Map
Aswan Road - Kings Island, Luxor
  • Luxor Temple
    6 min drive
  • Mummification Museum
    6 min drive
  • Luxor Market
    7 min drive
  • Luxor (LXR-Luxor Intl.)
    23 min drive

Room options

View all photos for Executive Suite

Executive Suite

Executive Suite

Highlights

Private pool
Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Blackout curtains
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for King or Twin Standard Garden View Room

LCD TV

King or Twin Standard Garden View Room

Highlights

Private pool
Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Blackout curtains
  • 24 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Royal Villa

Hypo-allergenic bedding, minibar, in-room safe, desk

Royal Villa

Highlights

Private pool
Air conditioning
Free cots/infant beds
Kitchen
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
  • River view
  • Sleeps 6
  • 2 King Beds and 1 Large Single Bed

View all photos for King or Twin Superior Deluxe Nile View

Hypo-allergenic bedding, minibar, in-room safe, desk

King or Twin Superior Deluxe Nile View

Highlights

Private pool
Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Blackout curtains
  • 53 sq m
  • Sleeps 3
  • 1 Single Bed

View all photos for Junior Suite

LCD TV

Junior Suite

Highlights

Private pool
Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
  • 48 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Royal Suite, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Royal Suite, 1 King Bed

Highlights

Private pool
Air conditioning
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Bidet
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

Family Room

Family Room

Highlights

Private pool
Air conditioning
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
2 bedrooms
Bidet
  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 2 Large Single Beds

View all photos for King or Twin Superior Deluxe Garden View

Hypo-allergenic bedding, minibar, in-room safe, desk

King or Twin Superior Deluxe Garden View

Highlights

Balcony
Private pool
Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Egyptian cotton bed sheets
  • 53 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for King or Twin Deluxe Nile View Room

Eco-friendly toiletries, hair dryer, bidet, towels

King or Twin Deluxe Nile View Room

Highlights

Private pool
Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Blackout curtains
  • 43 sq m
  • Sleeps 3
  • 1 Single Bed

View all photos for King or Twin Deluxe Garden View Room

Hypo-allergenic bedding, minibar, in-room safe, desk

King or Twin Deluxe Garden View Room

Highlights

Balcony
Private pool
Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Egyptian cotton bed sheets
  • 43 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

Similar properties

Exterior
Iberotel Luxor
Pool
Free WiFi
Restaurant
Air conditioning
4.2 out of 5, Very good, (808)
The price is AU$161
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Iberotel Luxor

About the area

Luxor

At Jolie Ville Hotel & Spa Kings Island Luxor, you'll be connected to a shopping centre and 5.3 km (3.3 mi) from Abu El-Hagag Mosque. Highlights at this luxury resort include 3 restaurants, 3 outdoor swimming pools and a full-service spa. .A day of pampering at Jolie Ville SPA can include massages, body scrubs and facials along with aromatherapy and hydrotherapy. The buffet restaurant, Felucca Main Restaurant, is open for dinner. With 2 poolside bars and 2 lounge bars to choose from, you can enjoy a drink at the resort. Enjoy the 4 indoor tennis courts, gym and kids' club plus access to sailing. 3068 square feet (285 square metres) of event facilities include a meeting room and a conference centre, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a Turkish bath/hammam and a sauna. Buffet breakfast is available daily between 7:00 AM and 10:00 AM. There's also free self parking, along with the convenience of a free area shuttle. .In the area of this Nile River Luxor resort, you'll find Valley of the Kings.
View more Resorts in LuxorOpens in a new window

What's nearby

  • Luxor Temple - 6 min drive - 5.4 km
  • Luxor Museum - 8 min drive - 7.2 km
  • Karnak - 8 min drive - 7.6 km
  • Banana Island - 16 min drive - 13.9 km
  • Valley of the Kings - 23 min drive - 20.7 km

Getting around

  • Luxor (LXR-Luxor Intl.) - 23 min drive

Restaurants

  • ‪ماكدونالدز - ‬6 min drive
  • ‪دجاج كنتاكى - ‬5 min drive
  • ‪مطعم ام هاشم الاقصر - ‬6 min drive
  • ‪تيك اوى عباد الرحمن - ‬6 min drive
  • ‪بيتزا هت - ‬4 min drive

About this property

Jolie Ville Hotel & Spa Kings Island Luxor

Luxury resort connected to a shopping centre in Nile River Luxor with 3 restaurants
Jolie Ville Hotel & Spa Kings Island Luxor offers its guests a full-service spa, 3 outdoor swimming pools, indoor tennis courts, and a waterslide. There are 3 restaurants on site, along with a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 2 bars/lounges. WiFi is free in public spaces.

Business amenities include a 24-hour business centre and a meeting room. Event space at this resort measures 3068 square feet (285 square metres) and includes a conference centre. A children's pool, a health club, and a sauna are also featured at the luxury Jolie Ville Hotel & Spa Kings Island Luxor. An area shuttle within 3 km and A ferry terminal shuttle are free. Free self parking is available.

Smoking is allowed in designated areas at this Luxor resort.

  • 1 floor
  • 647 guestrooms or units
  • 31 buildings
  • 3 dining venues
  • 2 bars by the pool
  • 2 bars or lounges
  • 3068 sq ft of conference space
  • 285 sq. m of conference space
  • Built in 1983
  • Deli
  • Kid's club (surcharge)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Smoking in designated areas
  • Water dispenser
  • Swim-up bar
Jolie Ville Hotel & Spa Kings Island Luxor offers 647 accommodations with private pools and minibars. LCD televisions come with cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include baths or showers, bidets, complimentary toiletries and hairdryers.

This Luxor resort provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Jolie Ville SPA has massage/treatment rooms. Services include facials, body scrubs, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a mud bath, a sauna, a hot tub and Turkish bath/hammam. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa. There are hot springs/mineral springs on site.

Languages

Arabic, English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Free area shuttle up to 3 km
  • Area shuttle
  • Free ferry terminal shuttle
  • Free shopping centre shuttle
  • Free extended parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 13 for adults and USD 7 for children
  • 2 bars/lounges
  • 2 poolside bars
  • 3 restaurants
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Ascot Bar
  • Capriccio Restaurant
  • Felucca Main Restaurant
  • Felucca Terrace

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre (3,068 square foot of space)
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • On a river
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Mud bath
  • Sauna
  • Spa treatment rooms
  • Spa tub
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible path of travel

More

  • 1 floor
  • 31 buildings
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1983
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV with cable channels
  • Private pool

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 1 AM
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 45

Special check-in instructions

Guests must transfer via boat and shuttle to the property; guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests booked in an "Egyptians and Residents Only" room type must present an Egyptian ID at check-in. The property reserves the right to amend the rate if valid proof is not provided.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Jolie Ville Hotel & Spa Kings Island Luxor

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 13 for adults and from USD 7 for children
  • Airport shuttle fee: USD 10 per person (one way)
  • Airport shuttle fee per child: USD 5 (one-way), (from 4 to 11 years old)
  • Late check-out fee: USD 45 (subject to availability)
  • Rollaway bed fee: USD 15 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and cash. For guests' safety, the property includes a smoke detector and a security system in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Jolie Ville Luxor
Kings Island Luxor
Maritim Jolie Ville Kings Island
Maritim Jolie Ville Kings Island Hotel
Maritim Jolie Ville Kings Island Hotel Luxor
Maritim Jolie Ville Kings Island Luxor
Maritim Jolie Ville Luxor
Maritim Ville Jolie Luxor
Maritim Jolie Ville Kings Island Luxor Hotel Luxor
Maritim Jolie Ville Kings Island Luxor Hotel
Jolie Ville Kings Island Luxor Hotel
Jolie Ville Kings Island Hotel
Jolie Ville Kings Island
Jolie Ville Kings Island Luxor Resort
Jolie Ville Kings Island Resort
Jolie Ville & Spa Kings Luxor
Jolie Ville Kings Island Luxor
Jolie Ville Resort Spa Kings Island Luxor
Jolie Ville Hotel & Spa Kings Island Luxor Luxor
Jolie Ville Hotel & Spa Kings Island Luxor Resort
Jolie Ville Hotel & Spa Kings Island Luxor Resort Luxor

Frequently asked questions

What is the cancellation policy at Jolie Ville Hotel & Spa Kings Island Luxor?

Jolie Ville Hotel & Spa Kings Island Luxor offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Jolie Ville Hotel & Spa Kings Island Luxor?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Jolie Ville Hotel & Spa Kings Island Luxor on 25 Nov 2024 start from AU$162.09, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Jolie Ville Hotel & Spa Kings Island Luxor?

Yep, Jolie Ville Hotel & Spa Kings Island Luxor has a free self car park and free extended parking.

Is there a spa on site at Jolie Ville Hotel & Spa Kings Island Luxor?

Yep, Jolie Ville SPA is available for guests. It has a hot tub, a sauna, a mud bath and hot springs. You'll enjoy heaps of services like body scrubs, facials and body treatments.

Does Jolie Ville Hotel & Spa Kings Island Luxor have a pool?

Jolie Ville Hotel & Spa Kings Island Luxor has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars.

Does Jolie Ville Hotel & Spa Kings Island Luxor have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Jolie Ville Hotel & Spa Kings Island Luxor?

Jolie Ville Hotel & Spa Kings Island Luxor features 2 poolside bars, 3 outdoor pools and a full-service spa. All guestrooms come with private pools and 24-hour room service.

What makes Jolie Ville Hotel & Spa Kings Island Luxor a romantic place to stay?

A hot tub and garden-view dining, as well as private pools in the guestrooms, all help set the scene for a romantic weekend at Jolie Ville Hotel & Spa Kings Island Luxor.

Is Jolie Ville Hotel & Spa Kings Island Luxor family-friendly?

You bet! With amenities such as a children's club and a children's pool, as well as children's dinnerware in the guestrooms, it's no surprise that Jolie Ville Hotel & Spa Kings Island Luxor is a hit with families.

Are there hot tubs in the rooms at Jolie Ville Hotel & Spa Kings Island Luxor?

No, but there are private pools in the guestrooms.

Does Jolie Ville Hotel & Spa Kings Island Luxor serve breakfast?

You bet, buffet brekkie is served daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Jolie Ville Hotel & Spa Kings Island Luxor?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Jolie Ville Hotel & Spa Kings Island Luxor?

Relax with a coldie at the 2 poolside bars or 2 lounge bars, and grab a meal at Jolie Ville Hotel & Spa Kings Island Luxor's 3 restaurants.

What time are check-in & check-out at Jolie Ville Hotel & Spa Kings Island Luxor?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Jolie Ville Hotel & Spa Kings Island Luxor?

No, pets and service animals are not allowed.

Jolie Ville Hotel & Spa Kings Island Luxor Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 287 out of 465 reviews" "
Rating 8 - Good. 123 out of 465 reviews" "
Rating 6 - Okay. 35 out of 465 reviews" "
Rating 4 - Poor. 10 out of 465 reviews" "
Rating 2 - Terrible. 10 out of 465 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Thomas

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Power and water outages multiple times a day, no electricity, no water, no AC! There was 110 degrees outside, no where to go on the island. No one apologized! Even no one call for greeting.I am so disappointed with this hotel!
Stayed 1 night in Aug 2024

10/10 Excellent

Jesus

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Jose, Houston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property!!!
Stayed 1 night in Jul 2024

10/10 Excellent

Mickey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good and friendly staff
Stayed 2 nights in Jul 2024

10/10 Excellent

Wafaa, Westport

Travelled with family and small children
We had a great time.
Stayed 2 nights in Jun 2024

10/10 Excellent

Erich, Maidens

Stayed 3 nights in Jun 2024

10/10 Excellent

Izhar, LAUREL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property very family friendly, beautiful location and professional staff, very reasonable prices , whole family of 4 enjoyed our stay
Stayed 3 nights in Jun 2024

10/10 Excellent

Ali

Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
The hotel is immaculate, the staff is amazingly friendly. The only issue is the hours of the pool, when it is this hot you wish could be in there after the sunset closing time which is around 7:30pm in the summer
Stayed 1 night in Jun 2024

10/10 Excellent

Christine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2024

2/10 Terrible

david

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel is on its own island and isolated from the rest of Luxor. You cannot leave without hiring a taxi or driver, which is especially complicated given the food is very poor quality and expensive compared to local prices. We got upset stomachs from a simple pasta dish. The rooms are attached by a cheap door, so it feels like the guests nextdoor are in the room with you as you can hear everything. The accommodations are dated and seem like they have not been updated since the 80s. The AC is weak and does not work well in the basic rooms, though it works well in the premium rooms. At one point there was a lizard in our room that was too fast to get it out by ourselves. We called reception and an hour later someone was sent who sprayed Raid aggressively all over our room, but given the language barrier he did not understand where I was telling him the lizard was. Long story short, we had a visitor in our room the rest of the stay. Lastly, the pool deck design near our room was swastikas which was highly concerning. It is a shame since the staff are kind and the property has a lot of potential, but this is certainly not a five star establishment. I would advise booking elsewhere for the price, as it is comparable to better hotels and double what it should be.
Stayed 2 nights in May 2024

10/10 Excellent

Muhammad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Matthew, London

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good resort on it's own private island on the nile. Has 3 really nice pools and lots of restaurants
Stayed 1 night in May 2024

10/10 Excellent

MARCO

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Great place to stay at but the staff is not the best! On my last day, a service personnel knocked on my door and while I was replying, he just walked in onto the room and I was standing in my underwear!
Stayed 5 nights in Apr 2024

2/10 Terrible

Yiming

Disliked: Staff & service, amenities, property conditions & facilities
I have never experienced such carelessness from any hotels I ever stayed. Asked to pay $35 pp for the second person which is double of the price mentioned on Expedia. Reported aircon not working immediately got in to the room at 10pm, after 9 phone calls and 3 hours waiting, with the front desk kept lying “our stuff is waiting outside”, they finally changed my room at 1:15am. Reported to manager and I had no response, reported again on the next day, no response, reported to Expedia and Expedia contacted them, again no response. They just don’t care. Can’t believe this is a five star hotel. BTW the hotel is huge you will need to walk 10 minutes to get to the reception and we really can’t find our path at night so had to call and wait. Card stopped working the next day and had to walk there and back, 30 minutes and I was so exhausted due to lack of sleep at the previous night. Please stay away! This is my true experience.

8/10 Good

PIKA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property at a very good location. The Spa and fitness center requires some modification
Stayed 3 nights in Apr 2024

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the only place you will want to stay in Luxor. We had a superior deluxe room over looking the Nile. The grounds and gardens are immaculate and so well kept. All the staff are so friendly polite and helpful always seeking to go the extra mile. The food is plentiful and so many things and restaurants to choose from. The boat trips on offer from the hotel are a must to cruise up the Nile with a breeze on your face.
Stayed 7 nights in Mar 2024

10/10 Excellent

AUGUSTO

Travelled with family
Liked: Amenities
xt to the Nile, three great pools, spa, nice food, friendly staff, comfortable room.
Stayed 2 nights in Mar 2024

10/10 Excellent

Moshtaha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Can not recommend enough
I've never left a hotel before being sad because I know I'll miss the staff, and this is coming from an avid traveller. I've never seen so many pure and kind smiles, and truly good souls making us feel at home. This staff should teach other hospitality institutions what exemplary service is. I can not recommend jolie ville and the staff enough, absolutely the best hotel stay I've ever experienced !
Stayed 4 nights in Feb 2024

10/10 Excellent

Ibrahim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Full view of the nile
Stayed 1 night in Dec 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Want to gi back
Great location beautiful exterior but the rooma are dated but still pretty nice. They dont quite measure up to the rest of the property
Stayed 1 night in Nov 2023

10/10 Excellent

robert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic hotel in all elements. Wonderful swimming pools, large room with balcony, outstanding food, especially the large buffet. Highly recommended!
Stayed 3 nights in Nov 2023

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location
Great location, comfortable huge room, attentive staff and good food. Perfect location to relax after a day of sightseeing or just spend the entire day by the pool.
Stayed 5 nights in Oct 2023

10/10 Excellent

Muhammad, Twinsburg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little dated but big rooms with a decent breakfast and amenities
Stayed 1 night in Oct 2023

6/10 Okay

Renita

Liked: Amenities
Disliked: Staff & service
The hotel environment on the Nile River is beautiful. Unfortunately we did not have the best experience starting with our check-in as the staff were disorganized, and simply did not listen. We had to change rooms as our first room smelt like paint, our upgraded room had a leaking tub. We notified the front desk, they didn’t seem to care about our experience or the fact that the water was leaking everywhere. The hotel could benefit from proper customer service training for the front desk staff as it really sets the tone for the whole stay.
Stayed 5 nights in Oct 2023