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Jolie Ville Hotel & Spa Kings Island Luxor

5.0 star property
Luxury resort connected to a shopping centre in Luxor with 3 restaurants

Photo gallery for Jolie Ville Hotel & Spa Kings Island Luxor

3 outdoor pools, pool umbrellas, pool loungers
Lobby
King or Twin Standard Nile View Room
3 outdoor pools, pool umbrellas, pool loungers
Gift shop

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Room service
  • Spa
The current price is AU$129
includes taxes & fees
4 May - 5 May

Explore the area

Map
Aswan Road - Kings Island, Luxor
  • Luxor Temple
    ‪6 min drive‬
  • Luxor Museum
    ‪8 min drive‬
  • Valley of the Kings
    ‪23 min drive‬
  • Luxor (LXR-Luxor Intl.)
    ‪25 min drive‬

Room options

View all photos for Executive Suite

Executive Suite

Executive Suite

Highlights

Private pool
Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Egyptian cotton bed sheets
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for King or Twin Standard Garden View Room

LCD TV

King or Twin Standard Garden View Room

Highlights

Private pool
Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Egyptian cotton bed sheets
  • 24 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Royal Villa

Hypo-allergenic bedding, minibar, in-room safe, desk

Royal Villa

Highlights

Private pool
Air conditioning
Free cots/infant beds
Kitchen
Fridge
HDTV
Hypo-allergenic bedding
3 bedrooms
  • River view
  • Sleeps 6
  • 2 King Beds and 1 Large Single Bed

View all photos for King or Twin Superior Deluxe Nile View

Hypo-allergenic bedding, minibar, in-room safe, desk

King or Twin Superior Deluxe Nile View

Highlights

Private pool
Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Egyptian cotton bed sheets
  • 53 sq m
  • Sleeps 3
  • 1 Single Bed

View all photos for Junior Suite

LCD TV

Junior Suite

Highlights

Private pool
Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Premium bedding
  • 48 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Royal Suite, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Royal Suite, 1 King Bed

Highlights

Private pool
Air conditioning
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
2 bathrooms
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

Family Room

Family Room

Highlights

Private pool
Air conditioning
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
2 bedrooms
2 bathrooms
  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 2 Large Single Beds

View all photos for King or Twin Superior Deluxe Garden View

Hypo-allergenic bedding, minibar, in-room safe, desk

King or Twin Superior Deluxe Garden View

Highlights

Balcony
Private pool
Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
  • 53 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for King or Twin Deluxe Nile View Room

Eco-friendly toiletries, hair dryer, bidet, towels

King or Twin Deluxe Nile View Room

Highlights

Private pool
Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Egyptian cotton bed sheets
  • 43 sq m
  • Sleeps 3
  • 1 Single Bed

View all photos for King or Twin Deluxe Garden View Room

Hypo-allergenic bedding, minibar, in-room safe, desk

King or Twin Deluxe Garden View Room

Highlights

Balcony
Private pool
Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
  • 43 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

About the area

Luxor

At Jolie Ville Hotel & Spa Kings Island Luxor, you'll be connected to a shopping centre and 4.6 km (2.8 mi) from Mansheya Street. Highlights at this luxury resort include 3 restaurants, 3 outdoor swimming pools and a full-service spa. .A day of pampering at Jolie Ville SPA can include massages, body scrubs and facials along with aromatherapy and hydrotherapy. The buffet restaurant, Felucca Main Restaurant, is open for dinner. With 2 poolside bars and 2 lounge bars to choose from, you can enjoy a drink at the resort. Enjoy the 4 indoor tennis courts, gym and kids' club plus access to sailing. 3068 square feet (285 square metres) of event facilities include a meeting room and a conference centre, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a Turkish bath/hammam and a sauna. Buffet breakfast is available daily between 7:00 AM and 10:00 AM. There's also free self parking, along with the convenience of a free area shuttle. .In the area of this Nile River Luxor resort, you'll find Valley of the Kings.
View more Resorts in LuxorOpens in a new window

What's nearby

  • Luxor Temple - 6 min drive - 5.4 km
  • Luxor Market - 7 min drive - 6.2 km
  • Luxor Museum - 8 min drive - 7.2 km
  • Karnak - 8 min drive - 7.6 km
  • Valley of the Kings - 23 min drive - 20.7 km

Getting around

  • Luxor (LXR-Luxor Intl.) - 25 min drive

Restaurants

  • ‪ماكدونالدز - ‬6 min drive
  • ‪دجاج كنتاكى - ‬5 min drive
  • ‪مطعم ام هاشم الاقصر - ‬6 min drive
  • ‪تيك اوى عباد الرحمن - ‬6 min drive
  • ‪بيتزا هت - ‬4 min drive

About this property

Jolie Ville Hotel & Spa Kings Island Luxor

Luxury resort connected to a shopping centre in Luxor with 3 restaurants
Jolie Ville Hotel & Spa Kings Island Luxor offers its guests a full-service spa, 3 outdoor swimming pools, indoor tennis courts, and a waterslide. There are 3 restaurants on site, along with a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 2 bars/lounges. WiFi is free in public spaces.

Business amenities include a 24-hour business centre and a meeting room. Event space at this resort measures 3068 square feet (285 square metres) and includes a conference centre. A children's pool, a health club, and a sauna are also featured at the luxury Jolie Ville Hotel & Spa Kings Island Luxor. An area shuttle within 3 km and A ferry terminal shuttle are free. Free self parking is available.

Smoking is allowed in designated areas at this Luxor resort.

  • 1 floor
  • 647 guestrooms or units
  • 31 buildings
  • 3 dining venues
  • 2 bars by the pool
  • 2 bars or lounges
  • 3068 sq ft of conference space
  • 285 sq. m of conference space
  • Built in 1983
  • Deli
  • Kid's club (surcharge)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Smoking in designated areas
  • Water dispenser
  • Swim-up bar
Jolie Ville Hotel & Spa Kings Island Luxor offers 647 accommodations with private pools and minibars. LCD televisions come with cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include baths or showers, bidets, complimentary toiletries and hairdryers.

This Luxor resort provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Jolie Ville SPA has massage/treatment rooms. Services include facials, body scrubs, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a mud bath, a sauna, a hot tub and Turkish bath/hammam. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa. There are hot springs/mineral springs on site.

Languages

Arabic, English, French, German

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4.5 out of 5, Wonderful, 605 reviews
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includes taxes & fees
2 May - 3 May
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Free area shuttle up to 3 km
  • Area shuttle
  • Free ferry terminal shuttle
  • Free shopping centre shuttle
  • Free extended parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 13 for adults and USD 7 for children
  • 2 bars/lounges
  • 2 poolside bars
  • 3 restaurants
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Ascot Bar
  • Capriccio Restaurant
  • Felucca Main Restaurant
  • Felucca Terrace

Things to do

  • 3 outdoor pools
  • 4 indoor tennis courts
  • Arcade/game room
  • Basketball
  • Bicycle rentals
  • Billiards/pool table
  • Children's club
  • Children's pool
  • Fishing
  • Fitness classes
  • Full-service spa
  • Health club
  • Library
  • Piano
  • Playground
  • Sailing
  • Sauna
  • Shopping
  • Steam room
  • Tennis lessons
  • Volleyball
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre (3,068 square foot of space)
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • On a river
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Mud bath
  • Sauna
  • Spa treatment rooms
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV with cable channels
  • Private pool

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 1 AM
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 45

Special check-in instructions

Guests must transfer via boat and shuttle to the property; guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests booked in an "Egyptians and Residents Only" room type must present an Egyptian ID at check-in. The property reserves the right to amend the rate if valid proof is not provided.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Jolie Ville Hotel & Spa Kings Island Luxor

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 13 for adults and from USD 7 for children
  • Airport shuttle fee: USD 10 per person (one way)
  • Airport shuttle fee per child: USD 5 (one-way), (from 4 to 11 years old)
  • Late check-out fee: USD 45 (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and cash. For guests' safety, the property includes a smoke detector and a security system in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Jolie Ville Luxor
Kings Island Luxor
Maritim Jolie Ville Kings Island
Maritim Jolie Ville Kings Island Hotel
Maritim Jolie Ville Kings Island Hotel Luxor
Maritim Jolie Ville Kings Island Luxor
Maritim Jolie Ville Luxor
Maritim Ville Jolie Luxor
Maritim Jolie Ville Kings Island Luxor Hotel Luxor
Maritim Jolie Ville Kings Island Luxor Hotel
Jolie Ville Kings Island Luxor Hotel
Jolie Ville Kings Island Hotel
Jolie Ville Kings Island
Jolie Ville Kings Island Luxor Resort
Jolie Ville Kings Island Resort
Jolie Ville & Spa Kings Luxor
Jolie Ville Kings Island Luxor
Jolie Ville Resort Spa Kings Island Luxor
Jolie Ville Hotel & Spa Kings Island Luxor Luxor
Jolie Ville Hotel & Spa Kings Island Luxor Resort
Jolie Ville Hotel & Spa Kings Island Luxor Resort Luxor

Frequently asked questions

What is the cancellation policy at Jolie Ville Hotel & Spa Kings Island Luxor?

Jolie Ville Hotel & Spa Kings Island Luxor offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Jolie Ville Hotel & Spa Kings Island Luxor?

As of 22 Apr 2025, prices found for a 1-night stay for 2 adults at Jolie Ville Hotel & Spa Kings Island Luxor on 4 May 2025 start from AU$129.16, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Jolie Ville Hotel & Spa Kings Island Luxor?

Yep, Jolie Ville Hotel & Spa Kings Island Luxor has a free self car park and free extended parking.

Is there a spa on site at Jolie Ville Hotel & Spa Kings Island Luxor?

Yep, Jolie Ville SPA is available for guests. It has a hot tub, a sauna, a mud bath and hot springs. You'll enjoy heaps of services like body scrubs, facials and body treatments.

Does Jolie Ville Hotel & Spa Kings Island Luxor have a pool?

Jolie Ville Hotel & Spa Kings Island Luxor has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars.

Does Jolie Ville Hotel & Spa Kings Island Luxor have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Jolie Ville Hotel & Spa Kings Island Luxor?

Jolie Ville Hotel & Spa Kings Island Luxor features 2 poolside bars, 3 outdoor pools and a full-service spa. All guestrooms come with private pools and 24-hour room service.

What makes Jolie Ville Hotel & Spa Kings Island Luxor a romantic place to stay?

A hot tub and garden-view dining, as well as private pools in the guestrooms, all help set the scene for a romantic weekend at Jolie Ville Hotel & Spa Kings Island Luxor.

Is Jolie Ville Hotel & Spa Kings Island Luxor family-friendly?

You bet! With amenities such as a children's club and a children's pool, as well as children's dinnerware in the guestrooms, it's no surprise that Jolie Ville Hotel & Spa Kings Island Luxor is a hit with families.

Are there hot tubs in the rooms at Jolie Ville Hotel & Spa Kings Island Luxor?

No, but there are private pools in the guestrooms.

Does Jolie Ville Hotel & Spa Kings Island Luxor serve breakfast?

You bet, buffet brekkie is served daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Jolie Ville Hotel & Spa Kings Island Luxor?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Jolie Ville Hotel & Spa Kings Island Luxor?

Relax with a coldie at the 2 poolside bars or 2 lounge bars, and grab a meal at Jolie Ville Hotel & Spa Kings Island Luxor's 3 restaurants.

What time are check-in & check-out at Jolie Ville Hotel & Spa Kings Island Luxor?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Jolie Ville Hotel & Spa Kings Island Luxor?

No, pets and service animals are not allowed.

Jolie Ville Hotel & Spa Kings Island Luxor Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 314 out of 518 reviews
Rating 8 - Good. 136 out of 518 reviews
Rating 6 - Okay. 42 out of 518 reviews
Rating 4 - Poor. 13 out of 518 reviews
Rating 2 - Terrible. 13 out of 518 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ricardo

Liked: Property conditions & facilities
Good service
Stayed 4 nights in Dec 2024

6/10 Okay

Simon Alejandro Leon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property is big and very wel maintain in landscaping, room amenities poor and the cleaning attendant rude and didn’t clean our room, I never get any of the perks from being a vip property, food below average, service is great though
Stayed 2 nights in Jan 2025

10/10 Excellent

MEDHAT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Mohamed

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Craig

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was on an island in the Nile and had beautiful grounds, swimming pools including an infinity pool, nice restaurants and good rooms. Staff were friendly and accomodating. Very good value for money. Would highly recommend and would love to spend more time there
Stayed 2 nights in Jan 2025

6/10 Okay

Shivram

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Graham

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent breakfast with a vast variety of food Main restaurant buffet reasonable Other restaurants could be better / more upmarket
Stayed 7 nights in Dec 2024

2/10 Terrible

Ngai

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

ABIGAIL, West Babylon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

ALFREDO

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Peaceful Retreat

Four incredible nights and five magical days in Luxor. The staff are extremely hospitable and welcoming. We felt safe and at home. Highly recommend this resort! Very well kept rooms, nice and clean. The spa was so special we went multiple times, they offer a variety of relaxing packages. Clean gym with a good selection of machines. Stunning views from each pool. Beautiful gardens throughout the entire property. Wonderful selection of restaurants, we also ordered room service for midnight treats and it was delightful! If you wish to request for airport transportation be sure to coordinate 24 hours prior. We are excited to return!
Stayed 3 nights in Dec 2024

4/10 Poor

John

Stayed 4 nights in Dec 2024

8/10 Good

Uroosa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had fun
Stayed 4 nights in Dec 2024

6/10 Okay

Walid

Liked: Cleanliness
Stayed 3 nights in Dec 2024

8/10 Good

Michael Andrew

Liked: Cleanliness, staff & service
Stayed 7 nights in Dec 2024

10/10 Excellent

Fang

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good overall
Stayed 2 nights in Dec 2024

10/10 Excellent

Haris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is absolutely beautiful. Amazing view of the Nile. The rooms are spacious and very clean. There is so much beauty on the Island. The food options were really good and resonably priced. We loved our stay here and would higly recommend.
Stayed 2 nights in Nov 2024

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel

An absolutely beautiful hotel in the most amazing grounds. Staff can’t do enough to help, service is outstanding. Facilities are outstanding - huge manicured gardens with tropical trees and plants, volleyball, tennis, 3 pools (importantly one is heated!), spa (extra charge, not cheap) petting zoo/farm, several boats waiting to take you across the river, taxis on demand (very cheap), travel agent in the lobby to book tours (at only a day’s notice). Buffet restaurant plus a la carte Italian, Asian and kebab restaurants and a bar. Food is good. All rooms are spacious and have comfy balconies or terraces, all with Nile or garden views (or both)
Stayed 7 nights in Nov 2024

10/10 Excellent

Samira

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

2/10 Terrible

Petra

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We had booked a room with Nile view and ended up getting a room with a view of the kids pool. We arrived at 2pm, which is check-in time, Ibrahim at the reception lied to us and said that the room would be ready soon. After waiting for almost 3 hours we found out there was no room with a Nile view available. So instead of just telling us the truth they wasted our entire afternoon. We had already paid the room and Ibrahim was not able to give a refund for the downgrade of the room. Very disappointing!
Stayed 3 nights in Oct 2024

8/10 Good

Warda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I liked how beautiful and clean the property was but I did not like the way some of the staff treated us, including the restaurant staff and the front desk staff. The service was slow and it took us a long time to check into our hotel room and they wouldn’t let us see the room before paying.
Stayed 3 nights in Oct 2024

6/10 Okay

Kellie-Marie

Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best place to stay in Egypt

This place was a million times better than anywhwere else we stayed including the nile cruise. If i had to do it again Luxor and this place would be my hub. The beds were comfy, the kids had room to play, the pool was nice, and we felt safe.
Stayed 1 night in Sep 2024

6/10 Okay

Carolina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were trying to checking in while the front desk asked us to sit at The lobby, and they took care of a large tour group, and they took a long time to get us a room. They decided to help a larger group…horrible experience…we were Tired about. 3 hour flight delayed
Stayed 2 nights in Sep 2024

10/10 Excellent

Agostino

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024