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Hard Rock Hotel Madrid

4.5 star property
Luxury hotel connected to a railway/underground station in Madrid with a 24-hour fitness centre

Photo gallery for Hard Rock Hotel Madrid

Rock Star Suite
Down duvets, minibar, in-room safe, desk
Seasonal outdoor pool, open 11:00 AM to 7:00 PM, pool umbrellas
Rock Star Suite | Terrace/patio
Suite, Terrace (Gold) | Bathroom

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet-friendly
  • Gym
The current price is AU$292
includes taxes & fees
30 Mar - 31 Mar

Explore the area

Map
Ronda de Atocha 17, Madrid, 28012
  • Prado Museum
    ‪12 min walk‬
  • Puerta del Sol
    ‪19 min walk‬
  • Gran Via
    ‪4 min drive‬

Room options

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed

Classic Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow menu
Down duvet
Blackout curtains
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Silver Suite

Down duvets, minibar, in-room safe, desk

Silver Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow menu
Separate bedroom
  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Rock Star Suite

Rock Star Suite

Rock Star Suite

Highlights

Deck/patio
Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 41 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Twin Room, City View

Superior Twin Room, City View

Superior Twin Room, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow menu
Down duvet
Blackout curtains
  • 19 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Twin Room

Down duvets, minibar, in-room safe, desk

Classic Twin Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow menu
Down duvet
Blackout curtains
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed, Garden View

Deluxe Room, 1 King Bed, Garden View

Deluxe Room, 1 King Bed, Garden View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow menu
Down duvet
Blackout curtains
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, City View

Superior Room, City View | City view

Superior Room, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow menu
Down duvet
Blackout curtains
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (Family)

Deluxe Room (Family)

Deluxe Room (Family)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow menu
Down duvet
Blackout curtains
  • 23 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Suite, Terrace (Gold)

Suite, Terrace (Gold)

Suite, Terrace (Gold)

Highlights

Deck/patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow menu
Separate bedroom
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Madrid

You'll be connected to a railway/underground station at Hard Rock Hotel Madrid, and within just a 10-minute stroll of popular attractions like Museo Nacional Centro de Arte Reina Sofía and Paseo del Prado. Highlights at this luxury hotel include a restaurant, a 24-hour gym and a poolside bar. .GMT+1 is the hotel's own lobby lounge. Enjoy the seasonal outdoor swimming pool and pool loungers. Added amenities include free Wi-Fi in public areas, concierge services and a 24-hour front desk. Buffet breakfast is available daily between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .Within a 15-minute walk of this 4.5-property class Arganzuela hotel, attractions include Prado Museum and Plaza de Santa Ana.

What's nearby

  • Prado Museum - 12 min walk - 1.1 km
  • Puerta del Sol - 19 min walk - 1.6 km
  • Plaza Mayor - 20 min walk - 1.7 km
  • El Retiro Park - 3 min drive - 2.4 km
  • Gran Via - 4 min drive - 2.8 km

Getting around

  • Madrid (XOC-Atocha Train Station) - 5 min walk
  • Estación del Arte - 5 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 22 min drive

Restaurants

  • ‪La Canibal - ‬2 min walk
  • ‪NuBel - ‬1 min walk
  • ‪Cafeteria Pando - ‬2 min walk
  • ‪Burger King - ‬2 min walk
  • ‪Taberna Arzabal - ‬4 min walk

About this property

Hard Rock Hotel Madrid

Luxury hotel connected to a railway/underground station in Madrid with a 24-hour fitness centre
Hard Rock Hotel Madrid offers its guests a 24-hour fitness centre and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A terrace, multilingual staff, and gift shops/newsstands are also featured at the luxury Hard Rock Hotel Madrid.

This 4.5-star Madrid hotel is smoke free.

  • 161 guestrooms or units
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Hard Rock Hotel Madrid offers 161 accommodations with minibars and laptop-compatible safes. Beds feature down duvets. A pillow menu is available. 49-inch Smart televisions come with digital channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, complimentary toiletries and hairdryers.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. Housekeeping is provided on a daily basis.

Languages

English, French, Italian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 24 for adults and EUR 13.50 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • GMT+1
  • RT60
  • Sessions

Things to do

  • 24-hour gym
  • Designer stores
  • Seasonal outdoor pool

Family friendly

  • Free cot
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Doorbell and phone notification
  • Hand-held showerhead
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste (on request)

Entertainment

  • 49-inch smart TV with digital channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 15 October to 30 April:
  • Bar/Lounge
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 24 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 50.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 24 for adults and from EUR 13.5 for children
  • Pet fee: EUR 30 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in May and close in September.
  • Pool access available from 11:00 AM to 7:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hard Rock Hotel Madrid Hotel
Hard Rock Hotel Madrid Madrid
Hard Rock Hotel Madrid Hotel Madrid

Frequently asked questions

What is the cancellation policy at Hard Rock Hotel Madrid?

Hard Rock Hotel Madrid offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hard Rock Hotel Madrid?

As of 28 Mar 2025, prices found for a 1-night stay for 2 adults at Hard Rock Hotel Madrid on 30 Mar 2025 start from AU$291.76, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hard Rock Hotel Madrid have a pool?

Hard Rock Hotel Madrid has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 11:00 AM to 7:00 PM (Seasonal outdoor pool open from May to September).

What makes Hard Rock Hotel Madrid a romantic place to stay?

Al fresco dining and a lounge bar, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at Hard Rock Hotel Madrid.

Does Hard Rock Hotel Madrid serve breakfast?

Yep, visitors adore the buffet breakfast here! Available daily between 7:00 AM and 11:00 AM, this is the spot to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Hard Rock Hotel Madrid?

No, Hard Rock Hotel Madrid does not offer an airport shuttle service.

Is there a bar or restaurant at Hard Rock Hotel Madrid?

Yep, they've got a lounge bar and an onsite restaurant. The bar is closed seasonally each year from October 15 until April 30.

What time are check-in & check-out at Hard Rock Hotel Madrid?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hard Rock Hotel Madrid?

Cats and dogs are welcome at Hard Rock Hotel Madrid, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 11 kg per pet.

Hard Rock Hotel Madrid Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1454 out of 1943 reviews
Rating 8 - Good. 333 out of 1943 reviews
Rating 6 - Okay. 101 out of 1943 reviews
Rating 4 - Poor. 39 out of 1943 reviews
Rating 2 - Terrible. 16 out of 1943 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ilianne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo fue excelente, los empleados hicieron que nuestra estadía fuera magnífica; en especial Luna, Samuel y Carlota qur nos ayudaron muchisimo y nos hicieron sentir en casa.
Stayed 15 nights in Dec 2024

10/10 Excellent

Samantha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel Madrid
Absolutely fantastic stay , excellent customer service nothing was too much bother .
Stayed 3 nights in Dec 2024

10/10 Excellent

Natalie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hard Rock Experience
One of the best hotel experiences I’ve ever had. There was nothing they wouldn’t do to help me . As a disabled guest.
Stayed 2 nights in Dec 2024

10/10 Excellent

Munim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in the city center
Excellent service and very neat and clean room
Stayed 4 nights in Dec 2024

6/10 Okay

Lynne Marie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't like the shared door. I wasn't aware it was a communicating room. I could hear everything next door.
Stayed 2 nights in Dec 2024

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Place to stay
The hotel was beautiful and accessible, near the Atocha Station. The room was perfect. The breakfast was delicious. We love the hotel.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Staff.
Stayed 3 nights in Dec 2024

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay at Hard Rock Madri. Clean room, great service, and convenient location
Stayed 4 nights in Nov 2024

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vale cada centavo
Tuvimos una estadía corta, solo una noche, pero estoy impresionada con lo baby friendly que fueron, hace una semana estuve en Disney paris y fue terrible la experiencia, nunca imaginé que en hard rock sería tan buena, nos dieron incluso un kit de bienvenida para el bebé. Nos trataron espectacularmente y en general todo en la habitación estaba impecable! La comida rica y el desayuno ni hablar
Stayed 1 night in Dec 2024

10/10 Excellent

Edward H

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly at the desk and overall elsewhere
Stayed 3 nights in Dec 2024

10/10 Excellent

Jahel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5stars
Stayed 1 night in Dec 2024

10/10 Excellent

Lindsay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you to the whole team for making this stay in Madrid truly a WONDERFUL experience, we loved our room, we loved the location and we loved how friendly the staff was. Breakfast in the morning was fantastic with a bunch of self serve as well as a-la-carte options. Shout out to the hospitality team who surprised us with a little gift that will mean a lot in the years to come. Next time we are back, we will be staying here. 5 star service.
Stayed 4 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved the hotel, staff was great, good amenities
Stayed 3 nights in Dec 2024

10/10 Excellent

Anijah

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable
Excellent service by staff. Room was clean and comfortable.
Stayed 1 night in Nov 2024

10/10 Excellent

JUAN DAVID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A MUSICAL STAY IN MADRID
Great place to stay in Madrid. Conveniently located two minutes away from Atocha Station by walking and 20 minutes away from the Airport. Very close to El Prado Museum. Well decorated, very good buffet breakfast, beautiful Guitar lamp at the Lobby. Nice room and friendly people attending. I have stayed at many Madrid Hotels. This one is a good one. Music everywere and at all times. Not a luxury Hotel but a great experience. Not in front of a main street but very close to them.
Stayed 3 nights in Nov 2024

10/10 Excellent

Cinthia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 7 nights in Nov 2024

10/10 Excellent

Arnaldo

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 3 nights in Dec 2024

10/10 Excellent

Ben

Stayed 2 nights in Nov 2024

10/10 Excellent

Jean-Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

JESSE

Stayed 3 nights in Nov 2024

10/10 Excellent

Susan Beth, Basking ridge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was overly helpful and went way out of their way to make sure that I was taken care of
Stayed 3 nights in Dec 2024

6/10 Okay

Marcos Magela, Gansevoort

Travelled with family
Rooms are very small. Especially if you are to share with a family member. The windows opened to the courtyard of the hotel which was very loud for the hotel has its lounge hall there. So, if you are like me and like to open your window, that might pose a problem. Furthermore, the sink is inside the room, not inside the bathroom which makes it very awkward to use it if you are sharing your room. The gym has one machine, some weights, nothing to brag about. Breakfast was pretty decent and the staff at the restaurant was nice.
Stayed 3 nights in Nov 2024

10/10 Excellent

Stefanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a vibrant Hotel, yet the rooms are well insulated and quiet. Nice buffet breakfast. the staff are very friendly and helpful.
Stayed 1 night in Nov 2024