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Holiday Inn Melaka, an IHG Hotel

5.0 star property
Luxury hotel with 2 restaurants and full-service spa
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Melaka, an IHG Hotel

Outdoor pool, pool loungers
Aerial view
Sauna, body treatments, body scrubs, manicures and pedicures, massages
Exterior
Standard Room, 2 Single Beds, Club lounge access, Sea View

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Hot tub
  • Spa
  • Parking included
The price is AU$137
includes taxes & fees
12 Jan - 13 Jan 2025

Explore the area

Map
Jalan Syed Abdul Aziz, Malacca City, Malacca, 75000
  • Mahkota Parade Shopping Mall
    3 min walk
  • Menara Taming Sari
    5 min walk
  • Dataran Pahlawan Melaka Megamall
    6 min walk
  • Malacca Intl. Airport (MKZ)
    21 min drive

Room options

View all photos for Standard Room, Multiple Beds, City View

Minibar, in-room safe, desk, blackout curtains

Standard Room, Multiple Beds, City View

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Hairdryer
Private bathroom
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bed

View all photos for Standard Room, 2 Single Beds, Club lounge access, Sea View

Minibar, in-room safe, desk, blackout curtains

Standard Room, 2 Single Beds, Club lounge access, Sea View

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Hairdryer
Private bathroom
  • 31 sq m
  • Sea view
  • Sleeps 4
  • 2 Single Beds

View all photos for Suite, 1 Bedroom, Sea View

Suite, 1 Bedroom, Sea View

Suite, 1 Bedroom, Sea View

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Hairdryer
Private bathroom
  • 62 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Presidential Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Hairdryer
Private bathroom
  • City view
  • Sleeps 5
  • 1 King Bed

View all photos for Standard Room

Minibar, in-room safe, desk, blackout curtains

Standard Room

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Hairdryer
Private bathroom
  • City view
  • Sleeps 4
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed, City View

Minibar, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, City View

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Hairdryer
Private bathroom
  • 31 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, City View

Minibar, in-room safe, desk, blackout curtains

Suite, 1 Bedroom, City View

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Hairdryer
Private bathroom
  • 63 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Club lounge access, City View (Business Lounge Access)

Minibar, in-room safe, desk, blackout curtains

Standard Room, 2 Single Beds, Club lounge access, City View (Business Lounge Access)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Hairdryer
Private bathroom
  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Suite, 1 Single Bed (Kids)

Suite, 1 Single Bed (Kids)

Suite, 1 Single Bed (Kids)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Hairdryer
Private bathroom
  • 676 sq m
  • City view
  • Sleeps 5
  • 1 Single Bed

View all photos for Standard Room, 2 Single Beds, City View

Minibar, in-room safe, desk, blackout curtains

Standard Room, 2 Single Beds, City View

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Hairdryer
Private bathroom
  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Standard Room, 1 King Bed, Club lounge access, City View

Minibar, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Club lounge access, City View

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Hairdryer
Private bathroom
  • 31 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Sea View

Minibar, in-room safe, desk, blackout curtains

Standard Room, 2 Single Beds, Sea View

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Hairdryer
Private bathroom
  • 31 sq m
  • Sea view
  • Sleeps 4
  • 2 Single Beds

View all photos for Standard Room, 1 King Bed, Sea View

Minibar, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Sea View

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Hairdryer
Private bathroom
  • 31 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Doubletree by Hilton Melaka

Pool
Kids pool
Parking included
Restaurant
4.4 out of 5, Excellent, (831)
The price is AU$146
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Doubletree by Hilton Melaka

About the area

Malacca City

A luxury stay in the heart of Malacca City awaits you at Holiday Inn Melaka, an IHG Hotel. Within just a 10-minute stroll, you'll find Mahkota Parade Shopping Mall and Menara Taming Sari. Highlights at this family-friendly hotel include 2 restaurants, a full-service spa and an outdoor swimming pool. .A day of pampering at Tea Tree Spa can include massages and body scrubs along with access to the sauna. The theme restaurant, Sirocco Restaurant, is open for dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the gym, Hot tub, sauna and kids' swimming pool. Business amenities include a meeting room and a business centre. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also the convenience of free self parking. .Sights within a 10-minute walk of this 5-property class Malacca City hotel include Dataran Pahlawan Melaka Megamall and Mahkota Medical Center.

What's nearby

  • Mahkota Parade Shopping Mall - 3 min walk
  • Dataran Pahlawan Melaka Megamall - 6 min walk
  • A Famosa - 9 min walk
  • Malacca River - 11 min walk
  • Jonker Street Night Market - 14 min walk

Getting around

  • Malacca Intl. Airport (MKZ) - 21 min drive

Restaurants

  • ‪GravyBaby Melaka - ‬13 min walk
  • ‪Sun May Hiong Satay House - ‬17 min walk
  • ‪Restoran Bei Zhan Sdn. Bhd - ‬5 min drive
  • ‪Big Bowl Ice - ‬20 min walk
  • ‪Lock Ten Food - ‬18 min walk

About this property

Holiday Inn Melaka, an IHG Hotel

Luxury hotel with 2 restaurants and full-service spa
Holiday Inn Melaka, an IHG Hotel offers its guests a full-service spa, an outdoor pool, and a health club. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include a business centre and a meeting room. A children's pool, a hot tub, and a sauna are also featured at the luxury Holiday Inn Melaka, an IHG Hotel. Self parking is free.

This 5-star Malacca City hotel is smoke free.

  • 275 guestrooms or units
  • 17 levels
  • 2 dining venues
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Gift shop
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • 1 conference room
Holiday Inn Melaka, an IHG Hotel offers 275 accommodations with minibars and a safe. A pillow menu is available. Flat-screen televisions come with premium satellite channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a shower, dressing gowns and hairdryers.

This Malacca City hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Tea Tree Spa. Services include body scrubs, body treatments and manicures and pedicures. The spa is equipped with a sauna. The spa is open daily.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 40 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Es.sense Kitchen
  • Sirocco Restaurant

Things to do

  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Health club
  • Outdoor pool
  • Playground
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • On the waterfront
  • Pool loungers

Full-service spa

  • Body scrubs
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Braille/raised signage
  • Lift (128 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MYR 70.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 40 per person
  • Rollaway bed fee: MYR 70.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Holiday Inn Melaka
Holiday Inn Melaka Hotel
Holiday Inn Melaka Hotel Malacca
Holiday Inn Melaka Malacca
Melaka Holiday Inn
Holiday Inn Melaka
Holiday Inn Melaka, An Ihg
Holiday Inn Melaka, an IHG Hotel Hotel
Holiday Inn Melaka, an IHG Hotel Malacca City
Holiday Inn Melaka, an IHG Hotel Hotel Malacca City

Frequently asked questions

What is the cancellation policy at Holiday Inn Melaka, an IHG Hotel?

Holiday Inn Melaka, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Melaka, an IHG Hotel?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Holiday Inn Melaka, an IHG Hotel on 12 Jan 2025 start from AU$137.23, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Melaka, an IHG Hotel?

Yep, Holiday Inn Melaka, an IHG Hotel has a free self car park.

Are there any beaches close to Holiday Inn Melaka, an IHG Hotel?

The closest beach to Holiday Inn Melaka, an IHG Hotel is Klebang Beach (7.3 km).

Is there a spa on site at Holiday Inn Melaka, an IHG Hotel?

Yep, Tea Tree Spa is available for guests. You'll enjoy heaps of services like body scrubs and body treatments.

Does Holiday Inn Melaka, an IHG Hotel have a pool?

Holiday Inn Melaka, an IHG Hotel has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at Holiday Inn Melaka, an IHG Hotel?

Holiday Inn Melaka, an IHG Hotel features a full-service spa, a health club and an outdoor pool.

Is Holiday Inn Melaka, an IHG Hotel family-friendly?

You bet! With amenities such as a children's pool, a playground and laundry facilities, it's no surprise that Holiday Inn Melaka, an IHG Hotel is a hit with families.

Does Holiday Inn Melaka, an IHG Hotel serve breakfast?

You bet, buffet breakfast is served daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Holiday Inn Melaka, an IHG Hotel?

No, Holiday Inn Melaka, an IHG Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Holiday Inn Melaka, an IHG Hotel?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Holiday Inn Melaka, an IHG Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Holiday Inn Melaka, an IHG Hotel?

No, pets are not allowed.

Holiday Inn Melaka, an IHG Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 387 out of 1002 reviews" "
Rating 8 - Good. 450 out of 1002 reviews" "
Rating 6 - Okay. 115 out of 1002 reviews" "
Rating 4 - Poor. 30 out of 1002 reviews" "
Rating 2 - Terrible. 20 out of 1002 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Khiam Yeong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It made our trip to Melaka truly enjoyable! Love this hotel. IHG, wtg!!
Stayed 2 nights in Sep 2024

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Hilary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay but need to sort out refunds!
We had a lovely stay in Melaka and everything was great at the hotel apart from we have not received the refund we are due. There was a payment taken instead of it being held as a pending amount and when I asked about this at check out I was told I would definitely receive the refund however I have not after 2 weeks. I have e-mailed the hotel but not received a response. I think this is most likely unusual but very disappointing. I am hoping through this message someone at the hotel will sort out the refund.
Stayed 2 nights in Aug 2024

10/10 Excellent

Lucy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Felt like luxury after other hotels in Malaysia. All staff were so kind and helpful. We'd mistakenly only booked one room but they put foldable beds for our children for free. Breakfast was excellent. Great access to Malaka. Street food was awesome. We ate at Wild Coriander and had a stunning meal. Thank you Holiday Inn
Stayed 2 nights in Aug 2024

8/10 Good

Vinod

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Kah Lip

Stayed 1 night in Jul 2024

8/10 Good

chiew fong

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Ana Loella Cuenca, Kuala Lumpur

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our best hotel stay in our entire trip. The check in counter lady ( sorry I forgot her name) was wonderful offering us an extra bed to set up and even reminding us of breakfast options for a good price. Will return next time with the whole family.
Stayed 2 nights in Jul 2024

8/10 Good

ST

Travelled with partner
Liked: Cleanliness
It's an old hotel (formally known as Casa Maya) Considering an old hotel, it's being pretty well kept and clean. The room is spacious but the set-back is the water pressure in the shower is very low.
Stayed 1 night in Jul 2024

8/10 Good

Choon Tiong

Stayed 1 night in Jul 2024

10/10 Excellent

JAN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff (as likely everywhere in Malaysia), nice breakfast, nice pool. The hotel can be seen from many places in the town which is assuring for those who want to walk the landmarks.
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Choice
Happy with stay. Although hotel/room a little dated but location and superb cleanliness compensate for it. Beddings and toilet clean. It is directly opposite a shopping mall, 15/20mins walk to most tourist attractions. Check in/out fast, reception courteous. If really to pick would be the low pressure flushing which is not uncommon in most hotels.
Stayed 1 night in Jun 2024

8/10 Good

Alan Kok Aun

Travelled with family
Liked: Cleanliness, staff & service, amenities
Property looked refurbished. However many things left to be desired. Room toilet had malfunctioned . In room refrigerator had to be exchanged. But overall service recovery was fast and on point. Area around the property was quiet and not complicated. Far enough from hustle and bustle but near enough for short makan trips. Great overall experience.
Stayed 4 nights in Jun 2024

6/10 Okay

Lim

Liked: Cleanliness, staff & service
average. room smell l don't like.bed have bugs. very itchy
Stayed 2 nights in Jun 2024

10/10 Excellent

Kok Chong

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 1 night in Jun 2024

10/10 Excellent

Africa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good size suite
Stayed 1 night in May 2024

8/10 Good

Miss

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonable for its price. It was rated as a five star hotel, so i was expecting more. I find that rooms are cleaned and staff is prompt as we requested for bottled water. I find that service definitely can be improved such as informing us about the venue of the buffet breakfast and shuttle service available. We had to find out all these by ourselves. Location is good as we managed to walk to Jonker street.Wonderful stay.. can consider again if we wanna go Melaka again.
Stayed 2 nights in Jun 2024

10/10 Excellent

ALEX

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean Hotel, good location !!!
The hotel is new and clean. Room is spacious and clean. The hotel is located in the heart of the Melaka, walking distance to Dutch House, Jonker street and major attraction. The breakfast is sumptuous and with variety of choices. Highly recommended !!!
Stayed 1 night in Jun 2024

8/10 Good

Rakesh

Travelled with family
Liked: Cleanliness, staff & service, amenities
The condition of the bathroom can be improved. They seem to be quite old and have not been renovated.
Stayed 2 nights in Jun 2024

10/10 Excellent

Choon Liang

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable. Short walk to Mahkota Parade.
Stayed 2 nights in Jun 2024

8/10 Good

Errol

Travelled with family
Liked: Cleanliness, staff & service
5d3n Stay
It’s ok. Just that need to walk a distance to the malls. And very difficult to get cab.
Stayed 4 nights in May 2024

8/10 Good

Ken

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good value for the money.
Stayed 2 nights in May 2024

10/10 Excellent

Choon Fui

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

4/10 Poor

Ramesh

Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2024

6/10 Okay

Chee Kiang

Travelled with family
Liked: Cleanliness, property conditions & facilities
Feedback
We are 3 pax room. But the items provide only for 2. Each time we need to call for extra set. For instead we called for 1 more towel, toothbrush and shaver. End up only 1 shaver send up. Then ask where is the towel and toothbrush n then only towel send up. I don't think toilet is been washed during my whole 4 night as the hair in the toilet are just stack up there Then the day on my check in. As a guest I did not even have a car park lot due to whatever event. But shouldn't there is some slots reserved for guests like us already so tired after long day drive.
Stayed 4 nights in May 2024