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Swiss-Garden Hotel Melaka

4.5 star property
Luxury hotel connected to a shopping centre in Malacca City with free parking

Photo gallery for Swiss-Garden Hotel Melaka

Aerial view
Front of property
View from property
Minibar, in-room safe, desk, laptop workspace
Indoor pool, outdoor pool

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking included
  • Pool
  • Gym
  • Breakfast available
  • Laundry
  • Housekeeping

Explore the area

Map
T2-4 The Shore @ Melaka River, Jalan Persisiran Bunga Raya, Malacca City, Malacca, 75300

Room options

View all photos for Executive Suite

Executive Suite

Executive Suite

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
LCD TV
Separate bedroom
Blackout curtains
Bidet
  • 55 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Premier Room, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Bidet
Private bathroom
Hairdryer
Electric kettle
  • 33.1 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Plus

Minibar, in-room safe, desk, laptop workspace

Deluxe Plus

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Bidet
Private bathroom
Hairdryer
Electric kettle
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, 3 Bedrooms

Family Suite, 3 Bedrooms

Family Suite, 3 Bedrooms

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
LCD TV
3 bedrooms
Blackout curtains
Bidet
  • 95 sq m
  • River view
  • Sleeps 5
  • 1 King Bed and 3 Single Beds

View all photos for Deluxe Twin

Deluxe Twin

Deluxe Twin

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Bidet
Private bathroom
Hairdryer
Electric kettle
  • 32 sq m
  • Sleeps 3
  • 2 Single Beds

About the area

Malacca City

Swiss-Garden Hotel Melaka places you in the centre of Malacca City, connected to a shopping centre and within a 30-minute stroll of Jonker Street Night Market and Malacca River. Highlights at this luxury hotel include a restaurant, an outdoor swimming pool and an indoor swimming pool. .Enjoy the gym and kids' swimming pool. 10656 square feet (990 square metres) of event facilities include 9 meeting rooms and a conference centre. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and noon. There's also the convenience of free self parking. .With a stay at this 4.5-property class Malacca City hotel, you'll be 2.5 km (1.5 mi) from Dataran Pahlawan Melaka Megamall and 2.6 km (1.6 mi) from St Paul's Church.

What's nearby

  • Jonker Street Night Market - 19 min walk - 1.7 km
  • Malacca River - 4 min drive - 3.8 km
  • Dataran Pahlawan Melaka Megamall - 6 min drive - 4.6 km
  • A Famosa - 6 min drive - 5.3 km
  • Mahkota Parade Shopping Mall - 6 min drive - 4.7 km

Getting around

  • KB17 Pulau Sebang/Tampin Station - 31 min drive
  • Malacca Intl. Airport (MKZ) - 9 min drive

Restaurants

  • ‪Floyds Kitchen - ‬11 min walk
  • ‪KFC - ‬9 min walk
  • ‪Qbean - ‬6 min walk
  • ‪Medan Selera Gajah Berang - ‬9 min walk
  • ‪Hooked Cafe - ‬9 min walk

About this property

Swiss-Garden Hotel Melaka

Luxury hotel connected to a shopping centre in Malacca City with free parking
There's a restaurant on site, as well as a coffee shop/cafe. WiFi is free in public spaces. Swiss-Garden Hotel Melaka offers its guests a kids' pool, an indoor pool, an outdoor pool, and a fitness centre. Event space at this hotel measures 10656 square feet (990 square metres) and includes a conference centre. A terrace, tour/ticket assistance, and a garden are also featured at the luxury Swiss-Garden Hotel Melaka. Free self parking is available.

Smoking is allowed in designated areas at this 4.5-star Malacca City hotel.

  • 306 guestrooms or units
  • Conference rooms
  • 10656 sq ft of conference space
  • 990 sq. m of conference space
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • ATM
  • Lift
  • Smoking in designated areas
  • Coffee shop
  • Dining venue
Swiss-Garden Hotel Melaka offers 306 air-conditioned accommodations with minibars and a safe. 40-inch LCD televisions come with satellite channels. Bathrooms include a shower, slippers, bidets and complimentary toiletries.

This Malacca City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

Languages

Chinese (Mandarin), English, Malay

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to noon for a fee: MYR 46.40 for adults and MYR 29 for children
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • The Garden Terrace

Things to do

  • Children's pool
  • Gym
  • Indoor pool
  • Outdoor pool
  • Shopping centre

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 9 meeting rooms
  • Conference centre (10,656 square foot of space)

Outdoors

  • Garden
  • On the riverwalk
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch LCD TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 46.40 for adults and from MYR 29 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM

Property is also known as

Swiss-Garden Hotel Malacca
Swiss-Garden Hotel Melaka Malacca
Swiss-Garden Malacca
Swiss-Garden Melaka Malacca
Swiss-Garden Melaka
Swiss Garden Hotel Malacca
Swiss Melaka Malacca City
Swiss-Garden Hotel Melaka Hotel
Swiss-Garden Hotel Melaka Malacca City
Swiss-Garden Hotel Melaka Hotel Malacca City

Frequently asked questions

What is the cancellation policy at Swiss-Garden Hotel Melaka?

Swiss-Garden Hotel Melaka offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Swiss-Garden Hotel Melaka?

Yep, Swiss-Garden Hotel Melaka has a free self car park.

Are there any beaches close to Swiss-Garden Hotel Melaka?

The closest beach to Swiss-Garden Hotel Melaka is Klebang Beach (6.5 km).

Does Swiss-Garden Hotel Melaka have a pool?

Take your pick from a pool, an indoor pool and a kids' pool. The pool is open 7:00 AM to 7:00 PM.

Does Swiss-Garden Hotel Melaka serve breakfast?

Yep, buffet breakfast is available daily from 6:30 AM to noon.

Is there a free airport shuttle available at Swiss-Garden Hotel Melaka?

No, Swiss-Garden Hotel Melaka does not offer an airport shuttle service.

Is there a bar or restaurant at Swiss-Garden Hotel Melaka?

Yep, you can grab a meal at Swiss-Garden Hotel Melaka's onsite restaurant.

What time are check-in & check-out at Swiss-Garden Hotel Melaka?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Swiss-Garden Hotel Melaka?

No, pets are not allowed.

Swiss-Garden Hotel Melaka Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 179 out of 677 reviews
Rating 8 - Good. 264 out of 677 reviews
Rating 6 - Okay. 133 out of 677 reviews
Rating 4 - Poor. 62 out of 677 reviews
Rating 2 - Terrible. 39 out of 677 reviews

7.6/10

Cleanliness

7.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room and bed.
Stayed 2 nights in Dec 2024

8/10 Good

Azri Hanis

Travelled with family and small children
Liked: Cleanliness, staff & service
good
Stayed 2 nights in Dec 2024

10/10 Excellent

Yee Mun

Travelled with family
Stayed 1 night in Nov 2024

10/10 Excellent

KAORU

Stayed 1 night in Nov 2024

8/10 Good

Alessandro

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service
Stayed 5 nights in Nov 2024

8/10 Good

NICK

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Dave

Liked: Cleanliness, property conditions & facilities, room comfort
It is a nice hotel but the service is not I can have it I just want a small favor tell them to iron my cloth they did ask just tell me don’t have the service
Stayed 2 nights in Oct 2024

10/10 Excellent

Grace

Stayed 1 night in Oct 2024

8/10 Good

YeeVonne, Melaka Tengah

Business traveller, Travelled with partner
Liked: Cleanliness
None
Stayed 1 night in Sep 2024

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

CHONG HOE

Stayed 2 nights in Sep 2024

8/10 Good

M M TAUHIDUR

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel next to the Canal, and walkable to the restaurants and attractions nearby.
Stayed 1 night in Jul 2024

10/10 Excellent

kim foo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
have stayed here many times and each time it doesn't disappoint. a good spread for breakfast also. will stay again
Stayed 1 night in Jul 2024

10/10 Excellent

Ran, singapore

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Convenient location.
Stayed 1 night in Jun 2024

10/10 Excellent

Tissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oversell good experience
Very good hotel. Very Helpful staff, especially Iman. Others are nice too. Breakfast selection can be Improved.
Stayed 1 night in Jun 2024

4/10 Poor

Michael

Liked: Staff & service
Disliked: Cleanliness, room comfort
Average
Staff very friendly and especially the security staff were very nice and welcoming. The rooms need revamping. They are tired, door jamming, light switches not working, mould in bathroom. No seats out on balcony. Lack of PowerPoints to plug things in. Decent location. No description of what the hotel ammenities are.
Stayed 2 nights in Jun 2024

10/10 Excellent

meg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasantly surprised
Everything you’d expect expect from a 4 star hotel! Only thing is the sauna & gym were shared by Swiss garden residences so on weekends it can get quite busy. Some of the equipment in the gym could be better but then again you don’t melaka to spend time in the gym 😂
Stayed 3 nights in May 2024

10/10 Excellent

Yee Mun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay
The hotel's location is outstanding, being just a short walk from the riverfront. The room is spacious and clean, and parking is convenient and secure. The breakfast buffet is excellent, offering a generous selection of options.
Stayed 1 night in May 2024

8/10 Good

Hong Siew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice 4-star hotel in a quiet location
Nice and clean hotel. Overall well maintained. Only issue was the choked floor trap in the shower.
Stayed 1 night in Mar 2024

6/10 Okay

Francisco Javier

Stayed 2 nights in Mar 2024

6/10 Okay

Diane

Stayed 1 night in Mar 2024

10/10 Excellent

Ahmad Ridhwan

Liked: Cleanliness, staff & service, property conditions & facilities
Lift a little bit slow
Stayed 1 night in Mar 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Room comfort
Overall is not bad especially for the shower The room is just alright and hotel staff is nice
Stayed 1 night in Mar 2024

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness
Pillow case not being changed
We check in quite late during CNY vacation and last min choose Swiss Garden to have a good sleep after whole day tiring hanging out, our room is twin bed room, one of the bed when we want to sleep and flip over the pillow, the pillow is dirty with dark spot, and many long hairs. Disspointed to see 4 star hotel with this type of cleaniness. At the end, two of us sleep in another bed as we noticed that quite late on 11.30pm,dont feel the right time to call housekeeping and change room. And, front desk during evening time need to enhance training as dont feel friendly at all during check in time. Others concierge and restaurant staff service is good and friendly and attendive.
Stayed 1 night in Feb 2024