Isla Bella Beach Resort & Spa

5.0 star property
Luxury hotel on the beach, with 5 outdoor swimming pools
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Isla Bella Beach Resort & Spa

Property grounds
On the beach, sun-loungers, beach umbrellas, beach towels
On the beach, sun-loungers, beach umbrellas, beach towels
View from property
Premium bedding, in-room safe, desk, laptop workspace

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
  • Spa
  • Breakfast available
  • Restaurant
  • Bar
    Bar
  • Room service
    Room service
The price is AU$507
includes taxes & fees
1 Dec - 2 Dec

Explore the area

Map
1 Knights Key Boulevard, MM 47, Marathon, FL, 33050
  • Vaca Key
    1 min walk
  • The Turtle Hospital
    2 min drive
  • Fishermen's Community Hospital
    4 min drive
  • Marathon, FL (MTH-Florida Keys Marathon)
    8 min drive

Room options

Oceanfront Veranda One Bedroom Suite, One King Primary/One Queen Pullout Sofa

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Premium bedding
Private bathroom
  • 77 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

Oceanfront Veranda Two Bedroom Guestroom, One King Primary/One King Room

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
2 bedrooms
Premium bedding
Private bathroom
  • 82 sq m
  • Ocean view
  • Sleeps 4
  • 2 King Beds

Oceanfront Balcony Two Bedroom Guestroom, Two Kings

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
2 bedrooms
Premium bedding
Private bathroom
  • 82 sq m
  • Ocean view
  • Sleeps 4
  • 2 King Beds

Oceanfront Veranda 1 Bedroom King Suite with Kitchenette

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Kitchenette
Flat-screen TV
Separate bedroom
Premium bedding
  • 87 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

Oceanfront Balcony One Bedroom Suite, One King Primary/One Queen Pullout Sofa

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Premium bedding
Private bathroom
  • 77 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Oceanfront Veranda King

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Premium bedding
Private bathroom
Separate bath and shower
  • 60 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Oceanfront Veranda Two Bedroom Guestroom, Two Queens Primary/One King Room

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
2 bedrooms
Premium bedding
Private bathroom
  • 86 sq m
  • Ocean view
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

Oceanfront Balcony Two Bedroom Guestroom, Two Queens Primary/One King Room

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
2 bedrooms
Premium bedding
Private bathroom
  • 86 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Oceanfront Balcony Double Queen ADA

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Premium bedding
Private bathroom
Separate bath and shower
  • 59 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Oceanfront Balcony One Queen ADA

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Premium bedding
Private bathroom
Separate bath and shower
  • 59 sq m
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

Oceanfront Balcony One Bedroom King Suite with Kitchenette

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Kitchenette
Flat-screen TV
Separate bedroom
Premium bedding
  • 87 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Oceanfront Balcony King

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Premium bedding
Private bathroom
Separate bath and shower
  • 60 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Oceanfront Veranda Double Queen

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Premium bedding
Private bathroom
Separate bath and shower
  • 61 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Oceanfront Veranda 1 Bedroom Queen Suite with Kitchenette

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Kitchenette
Flat-screen TV
Separate bedroom
Premium bedding
  • 88 sq m
  • Ocean view
  • Sleeps 6
  • 1 Double Sofa Bed and 2 Queen Beds

Oceanfront Balcony One Bedroom Queen Suite with Kitchenette

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Flat-screen TV
Premium bedding
Private bathroom
  • 88 sq m
  • Ocean view
  • Sleeps 6
  • 1 Double Sofa Bed and 2 Queen Beds

Oceanfront Balcony Double Queen

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Premium bedding
Private bathroom
Separate bath and shower
  • 61 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Marathon

A luxury stay in Marathon awaits you at Isla Bella Beach Resort & Spa. You'll be steps from Vaca Key and 4 km (2.5 mi) from Seven Mile Bridge. Highlights at this beachfront hotel include 5 outdoor swimming pools, 2 bars/lounges and a full-service spa. .A relaxing day at The Spa at Isla Bella can include deep-tissue massages, body wraps and body scrubs along with aromatherapy and mani/pedis. The restaurant, II Postino, is open for breakfast, lunch and dinner. The hotel's own poolside bar is a nice place to enjoy a drink. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site gym and steam room. Business amenities include meeting rooms and a business centre. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Cooked-to-order breakfast is available daily between 7:00 AM and 11:00 AM. There's also the convenience of valet parking. .Sights within a 10-minute drive of this 5-property class Marathon hotel include Florida Keys Country Club and Sombrero Beach.

What's nearby

  • Vaca Key - 1 min walk - 0.0 km
  • The Turtle Hospital - 2 min drive - 2.0 km
  • Seven Mile Bridge - 3 min drive - 4.0 km
  • Florida Keys Country Club - 7 min drive - 5.5 km
  • Sombrero Beach - 9 min drive - 7.7 km

Getting around

  • Marathon, FL (MTH-Florida Keys Marathon) - 8 min drive

Restaurants

  • ‪McDonald's - ‬6 min drive
  • ‪Sunset Grille & Raw Bar - ‬5 min walk
  • ‪Porky's Bayside - ‬13 min walk
  • ‪Wendy's - ‬5 min drive
  • ‪Burdines Waterfront - ‬3 min drive

About this property

Isla Bella Beach Resort & Spa

Luxury hotel on the beach, with 5 outdoor swimming pools
Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Isla Bella Beach Resort & Spa, you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi. This luxury hotel also offers a steam room, a fitness centre and a garden. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Marathon hotel is smoke free.

  • 199 guestrooms or units
  • 2 bars or lounges
  • Conference rooms
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site
  • Coffee shop
  • 1 conference room
  • Bar by the pool
  • Dining venue
Isla Bella Beach Resort & Spa offers 199 air-conditioned accommodations with a safe and complimentary bottles of water. Rooms open to balconies or patios. This accommodation offers separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with cable channels, pay-per-view films and Netflix. Bathrooms include a separate bath and shower, dressing gowns, designer toiletries and complimentary toiletries.

This Marathon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include coffee/tea makers and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a weekly basis.

The Spa at Isla Bella has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (USD 31.51 per day; includes in/out privileges)
  • Valet parking on site (USD 50 per day; includes in/out privileges)
  • Limited on-site parking
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 25 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • II Postino
  • Manatee Bay Marketplace
  • The Burger Palace

Family friendly

  • 5 outdoor pools
  • Children's games
  • Highchair
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (weekly)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the bay
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Netflix
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children aged 18 years old and younger stay free per registered adult when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • 2 per cent destination fee will be charged.
  • Service fee: 1 per cent
  • Resort fee: USD 51.75 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach loungers
  • Beach towels
  • Bicycle storage
  • Children's club/arcade access
  • Concierge service
  • Fitness centre access
  • In-room coffee
  • In-room safe
  • Phone calls
  • Pool access
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 25.00 per person
  • Self-parking fee: USD 31.51 per day (in/out privileges)
  • Valet parking fee: USD 50 per day (in/out privileges)
  • Pet fee: USD 100 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards and cash.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 3 children aged 18 years old and younger stay free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Isla Bella Beach Resort Marathon
Isla Bella Beach Marathon
Isla Bella Beach
Isla Bella Resort Marathon

Frequently asked questions

What is the cancellation policy at Isla Bella Beach Resort & Spa?

Isla Bella Beach Resort & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Isla Bella Beach Resort & Spa?

As of 24 Nov 2024, prices found for a 1-night stay for 2 adults at Isla Bella Beach Resort & Spa on 1 Dec 2024 start from AU$415.07, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Isla Bella Beach Resort & Spa?

Yep, Isla Bella Beach Resort & Spa has a self car park with in/out privileges for USD 31.51 per day. Onsite parking is limited.

Are there any beaches close to Isla Bella Beach Resort & Spa?

The closest beach to Isla Bella Beach Resort & Spa is Sombrero Beach (3.8 km).

Is there a spa on site at Isla Bella Beach Resort & Spa?

Yep, The Spa at Isla Bella is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as sports massages.

Does Isla Bella Beach Resort & Spa have a pool?

Yep, and guests love it! Isla Bella Beach Resort & Spa has 5 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Isla Bella Beach Resort & Spa?

Isla Bella Beach Resort & Spa features 5 outdoor pools, a full-service spa and 2 bars.

What makes Isla Bella Beach Resort & Spa a romantic place to stay?

Couples spa treatments and romance packages, as well as premium bedding and private balconies in the guestrooms, help set the scene for a romantic weekend at Isla Bella Beach Resort & Spa.

Is Isla Bella Beach Resort & Spa family-friendly?

You bet! With amenities such as 5 outdoor pools and a deli, as well as highchairs in the guestrooms, it's no surprise that Isla Bella Beach Resort & Spa is a hit with families.

Does Isla Bella Beach Resort & Spa serve breakfast?

Yeah, cooked-to-order breakfast is offered daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Isla Bella Beach Resort & Spa?

No, Isla Bella Beach Resort & Spa does not offer an airport shuttle service.

Is there a bar or restaurant at Isla Bella Beach Resort & Spa?

Yep, they've got a poolside bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Isla Bella Beach Resort & Spa?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Isla Bella Beach Resort & Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 685 out of 1009 reviews" "
Rating 8 - Good. 177 out of 1009 reviews" "
Rating 6 - Okay. 83 out of 1009 reviews" "
Rating 4 - Poor. 39 out of 1009 reviews" "
Rating 2 - Terrible. 25 out of 1009 reviews" "

9.6/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Karlie

Liked: Cleanliness, staff & service, property conditions & facilities
lovely- we’ll be back
Stayed 3 nights in Aug 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great trip! It was my birthday, and I received a warm welcome. The service was impeccable, and we were upgraded to a larger room. It was a wonderful time.
Stayed 2 nights in Aug 2024

10/10 Excellent

Nick, Columbia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent! Such a beautiful resort! We would definitely want to come back!
Stayed 3 nights in Aug 2024

10/10 Excellent

Leydi

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La pasamos muy bien. Muchas Gracias por todo el servicio
Stayed 1 night in Aug 2024

10/10 Excellent

Ruvisel

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 1 night in Aug 2024

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was wonderful. I would definitely stay here again and recommend.
Stayed 3 nights in Aug 2024

4/10 Poor

Chanel

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I wouldn’t stay again
Stayed 1 night in Aug 2024

6/10 Okay

Josephine

Tv constantly went off .. service at the main restaurant was terrible and very high priced The Sushi rest was outdoors with bugs around u had to take the food out bad experience
Stayed 4 nights in Aug 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great from check-in to check out
Stayed 2 nights in Aug 2024

10/10 Excellent

Brittaney Brashey, Carthage

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was beautiful
Stayed 5 nights in Aug 2024

10/10 Excellent

Daray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent experience!!!!! From check in to check out everything was great!!!!!
Stayed 1 night in Aug 2024

4/10 Poor

Brad

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The property is very aesthetically pleasing and is very well maintained. However, the "amenities" are little to be desired for an establishment that calls itself a "resort". They would close the pools and restaurants with no notice as to why or when they would reopen. We wasted an entire day sitting around for the pools to be cleaned. Had we known in advance that they pools would have been cleaned on a certain day between certain hours, we could have made other plans. While the food wasn't terrible, it takes forever to get waited on and to receive your meal. The drinks are watered down and take forever to receive as well. The majority of the staff doesn't speak to you, or they are just plain rude. Isla Bella is missing the chance to have a real gem of a resort if the owners/management would learn a thing or two about customer service.
Stayed 6 nights in Aug 2024

10/10 Excellent

Yunier

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 3 nights in Aug 2024

10/10 Excellent

Yordanka

Liked: Cleanliness, staff & service, property conditions & facilities
Love it
Stayed 2 nights in Aug 2024

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Honestly this in an outstanding property. You have to get over the resort fees / parking fees etc. this is charged everywhere in Florida it seems. (Like where else am I going to park?! So feels like an extra added tax that should just be included in the room price!) All of the staff we encountered were lovely, the pool areas (there are 4 of them!!) were clean, lovely beds, fresh towels etc. Room had a gorgeous balcony with a view of the water. For the price you seem to get a LOT of room for your money. Honestly the room was huge, with a massive bathroom with full bath too. If staying for a long time you may struggle with the size of the wardrobe (surprisingly standard size considering the size of the room) - didn’t bother us as we were living out of a suitcase for 2 nights. We moved on from this hotel to another property in Key West and wish we had stayed here longer. It’s ideally situated in Marathon which has some good attractions nearby like the turtle hospital but is also super quiet because of being on what feels like it’s own little Key. If you are debating booking here, just do it. Also recommend utilising the free bike hire and cycling the old seven mile bridge right next to it - what an experience
Stayed 2 nights in Aug 2024

10/10 Excellent

Lisa, Tecumseh

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Tttt
Stayed 1 night in Aug 2024

10/10 Excellent

Roberto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best place to rest
Stayed 2 nights in Aug 2024

10/10 Excellent

ANDRIY

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Bernard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Anthony, Weston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great island vibe but still classier and friendly and beautiful.
Stayed 3 nights in Aug 2024

2/10 Terrible

Alban

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Why so many people like to add little fees for everything after everything is payed for full I go to anywhere and no need to pay parking fee This is sooooooo bad Stafff is great I feel bad they have to face angry costumers For no reason I been in lobby everyday they're checking out and they're always fight about the charges
Stayed 10 nights in Jul 2024

6/10 Okay

yocasta

Travelled with family
Liked: Cleanliness, staff & service
The property is nice, but I believe the facility is overpriced. The beach is not the greatest, actually I didn’t see anyone going in in the 4 days we stayed. You are better off taking the trolley to Pigeon Key and going swimming there. All of the pools are small, we just used it once. Parking it’s also overpriced. They charge about 28 dollars at day for parking, aside from the resort fees. We ended up parking in the marina/marketplace area and just walk to our room. I paid over 700 dollars at night, so I wasn’t very impressed with the size of room nor the overall experience. On the other side staff was very friendly food was good and facility was clean.
Stayed 4 nights in Aug 2024

8/10 Good

Luis

Travelled with family and small children
Liked: Cleanliness, staff & service
The food quality and taste is average and too expensive for what it is they make you double tip the restaurant and the sender to the room when you order room service. The parking is good because it’s inside the place but it’s too expensive. The elevators need maintenance. They look new, but they sound old. The room that we receive was was beautiful because it was looking straight to the ocean, but dirty and old bathroom and the beds are king, but they fit like a queen.
Stayed 4 nights in Jul 2024

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Socorro

Stayed 2 nights in Jul 2024