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Homewood Suites Southwind - Hacks Cross

3.0 star property
Memphis hotel in Lakes of Forest Hill with free breakfast and free local area shuttle
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Homewood Suites Southwind - Hacks Cross

Sports facility
Exterior
Premium bedding, in-room safe, iron/ironing board, free cots/infant beds
Reception
Reception

Reviews

7.6 out of 10

Good

Popular amenities

  • Breakfast included
  • Pool
    Pool
  • Housekeeping
    Housekeeping
  • Pet-friendly
    Pet-friendly
  • 24/7 front desk
    24/7 front desk
  • Gym
    Gym

Explore the area

Map
3583 Hacks Cross Rd, Memphis, TN, 38125
  • Shoppes At Hacks Cross
    6 min walk
  • TPC Southwind
    3 min drive
  • Methodist Le Bonheur Germantown Hospital
    6 min drive
  • Memphis, TN (MEM-Memphis Intl.)
    18 min drive

Room options

View all photos for Deluxe Suite, 1 Bedroom, Non Smoking

Premium bedding, in-room safe, iron/ironing board, free cots/infant beds

Deluxe Suite, 1 Bedroom, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dishwasher
Flat-screen TV
Blackout curtains
Sofa bed
  • 91 sq m
  • Sleeps 5
  • 2 King Beds

View all photos for Studio Suite, 1 King Bed, Non Smoking

Premium bedding, in-room safe, iron/ironing board, free cots/infant beds

Studio Suite, 1 King Bed, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dishwasher
Flat-screen TV
Premium bedding
Sofa bed
  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible, Bathtub

Premium bedding, in-room safe, iron/ironing board, free cots/infant beds

Studio, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dishwasher
Flat-screen TV
Blackout curtains
Sofa bed
  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, in-room safe, iron/ironing board, free cots/infant beds

Suite, Accessible, Bathtub (Mobility & Hearing)

Highlights

Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dishwasher
Flat-screen TV
Blackout curtains
Sofa bed
  • 47 sq m
  • Sleeps 7
  • 3 King Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Flat-screen TV, pay films

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Highlights

Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dishwasher
Flat-screen TV
Blackout curtains
Sofa bed
  • 47 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

Flat-screen TV, pay films

Suite, 2 Queen Beds, Accessible, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dishwasher
Flat-screen TV
Blackout curtains
Sofa bed
  • 47 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Flat-screen TV, pay films

Suite, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Highlights

Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dishwasher
Flat-screen TV
Blackout curtains
Sofa bed
  • 47 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Non Smoking

Premium bedding, in-room safe, iron/ironing board, free cots/infant beds

Suite, 2 Bedrooms, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dishwasher
Flat-screen TV
Blackout curtains
Sofa bed
  • 47 sq m
  • Sleeps 7
  • 3 King Beds

View all photos for Suite, 1 Bedroom, Non Smoking

Flat-screen TV, pay films

Suite, 1 Bedroom, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dishwasher
Flat-screen TV
Blackout curtains
Sofa bed
  • 47 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking

Premium bedding, in-room safe, iron/ironing board, free cots/infant beds

Studio Suite, 1 King Bed, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dishwasher
Flat-screen TV
Ceiling fan
Separate bedroom
  • 39 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior
Holiday Inn & Suites Memphis Southeast-Germantown, an IHG Hotel
Pool
Parking included
Free WiFi
Restaurant
4.2 out of 5, Very good, (449)
The price is AU$151
for 1 night
includes taxes & fees
19 Nov - 20 Nov
Holiday Inn & Suites Memphis Southeast-Germantown, an IHG Hotel

About the area

Memphis

At Homewood Suites Southwind - Hacks Cross you'll be within a 10-minute walk of Shoppes At Hacks Cross and 2.3 km (1.4 mi) from TPC Southwind. Highlights at this hotel include an outdoor swimming pool, free weekend breakfast and in-room kitchens. .Enjoy the 24-hour gym and outdoor tennis court. Other amenities include free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. On weekend mornings free on-the-go breakfast is offered between 7:00 AM and 9:00 AM. There's also free self parking, along with the convenience of a free area shuttle. .Within a 20-minute drive of this 3-property class Lakes of Forest Hill hotel, attractions include University of Memphis and Wolfchase Galleria.

What's nearby

  • TPC Southwind - 3 min drive
  • Mike Rose Soccer Complex - 5 min drive
  • Methodist Le Bonheur Germantown Hospital - 6 min drive
  • Carriage Crossing - 7 min drive
  • University of Memphis - 15 min drive

Getting around

  • Memphis Central Station - 25 min drive
  • Memphis International Airport (MEM) - 18 min drive

Restaurants

  • ‪Sonic Drive-In - ‬2 min drive
  • ‪Starbucks - ‬7 min walk
  • ‪McDonald's - ‬12 min walk
  • ‪Chow Time - ‬2 min drive
  • ‪East End Grill - ‬4 min walk

About this property

Homewood Suites Southwind - Hacks Cross

Memphis hotel in Lakes of Forest Hill with free breakfast and free local area shuttle
Homewood Suites Southwind - Hacks Cross offers its guests an outdoor pool, an outdoor tennis court, and a 24-hour fitness centre. Public spaces have free WiFi. A business centre and meeting rooms are available. Free breakfast is served on weekends. A terrace, barbecue grills, and multilingual staff are also featured at Homewood Suites Southwind - Hacks Cross. The hotel can provide a complimentary food/drink shopping service and tour/ticket assistance. Free self parking is available.
  • 123 guestrooms or units
  • 4 levels
  • 2 buildings
  • Conference rooms
  • Built in 2002
  • To-go breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Front desk safe
  • Tour and ticket information
  • Food/drink service (free)
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Lift
Homewood Suites Southwind - Hacks Cross offers 123 air-conditioned accommodations with a safe and free newspapers. Beds feature premium bedding. Accommodation at this 3-star hotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit with a rainfall showerhead, spring water baths, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Flat-screen televisions come with premium digital channels and pay-per-view films. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Area shuttle
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available on weekends 7:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Family friendly

  • Free area shuttle
  • Free cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 4 floors
  • Banquet hall
  • Built in 2002
  • Fireplace in lobby

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Spring water bathtub
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Free daily newspapers
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hacks Cross
Homewood Suites Hacks Cross
Homewood Suites Southwind
Homewood Suites Southwind Hacks Cross
Homewood Suites Southwind Hacks Cross Hotel
Homewood Suites Southwind Hacks Cross Hotel Memphis
Homewood Suites Southwind Hacks Cross Memphis
Homewood Suites Southwind Hacks Cross
Homewood Suites Southwind - Hacks Cross Hotel
Homewood Suites Southwind - Hacks Cross Memphis
Homewood Suites Southwind - Hacks Cross Hotel Memphis

Frequently asked questions

What is the cancellation policy at Homewood Suites Southwind - Hacks Cross?

Homewood Suites Southwind - Hacks Cross offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Homewood Suites Southwind - Hacks Cross?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at Homewood Suites Southwind - Hacks Cross on 17 Nov 2024 start from AU$174.04, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Homewood Suites Southwind - Hacks Cross?

Yep, Homewood Suites Southwind - Hacks Cross has a free self car park.

Does Homewood Suites Southwind - Hacks Cross have a pool?

Homewood Suites Southwind - Hacks Cross has an outdoor pool.

Is Homewood Suites Southwind - Hacks Cross family-friendly?

You bet! With amenities such as free food shopping service and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Homewood Suites Southwind - Hacks Cross is a hit with families.

Are there hot tubs in the rooms at Homewood Suites Southwind - Hacks Cross?

No, but there are spring water baths in the guestrooms.

Does Homewood Suites Southwind - Hacks Cross serve breakfast?

Sure does, free on-the-go breakfast is offered at weekends between 7:00 AM and 9:00 AM.

Is there a free airport shuttle available at Homewood Suites Southwind - Hacks Cross?

No, Homewood Suites Southwind - Hacks Cross does not offer an airport shuttle service.

What time are check-in & check-out at Homewood Suites Southwind - Hacks Cross?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Homewood Suites Southwind - Hacks Cross Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 178 out of 441 reviews" "
Rating 8 - Good. 107 out of 441 reviews" "
Rating 6 - Okay. 58 out of 441 reviews" "
Rating 4 - Poor. 62 out of 441 reviews" "
Rating 2 - Terrible. 36 out of 441 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Al

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
the odor of marijuana was everywhere. Took kids the swimming pool and people were smoking marijuana in front of the staff at the table outside the pool. The room, lights were burnt out, carpet was dirty and stained, stains on the lamp shades, iron burns in the furniture, mold in bathroom from leak in ceiling, wall paper pealing from water leaks. Light fixture in bathroom was broken. The odor of marijuana being smoked in hallways was nauseating and disgusting.
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Great place for pet owners
I would stay here again because they have a good pet policy. Unfortunately, one of the remotes had been chewed up by a previous dog guest, and the batteries in the remote were dead. I had to switch them out with the second TV in the bedroom. Great breakfast.
Stayed 1 night in Jul 2024

10/10 Excellent

Amanda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Maria

Liked: Staff & service, room comfort
I had no hot water, I reported it to the front desk and nothing was done about it
Stayed 2 nights in Jul 2024

10/10 Excellent

Jared, Austin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent! We had booked a suite to accommodate 2 adults and 5 kids. When we arrived, Mr Shaw informed me that the AC had quit working in one of the bedrooms. He then informed me that he had moved us to two rooms that were adjoining, but at a lesser rate. Phenomenal customer service. Breakfast was great and the best I have had at a hotel with free breakfast. Seemed more homemade. Would stay again.
Stayed 1 night in Jul 2024

10/10 Excellent

Vonnickie

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice
Stayed 1 night in Jul 2024

10/10 Excellent

Amber

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
All around useful. Helpful staff. Clean halls. Quiet. Good parking! Staff is amazing people
Stayed 1 night in Jul 2024

10/10 Excellent

LaTisha

Liked: Cleanliness
Very nice
Stayed 1 night in Jul 2024

10/10 Excellent

Karen

Stayed 5 nights in Jul 2024

6/10 Okay

William

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Noisy and mediocre
Noisy aircon sounded like a freight train all times of the day.Nice room inside.rundown tiny pool
Stayed 3 nights in Jul 2024

6/10 Okay

Tyrone

It was ok
Stayed 2 nights in Jun 2024

4/10 Poor

Maurice

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Terrible
Furniture and carpet was in bad condition...stains and smells all thru, the shower didnt have a shower curtain...the only good thing about the hotel was the beds they were clean
Stayed 2 nights in Jun 2024

6/10 Okay

Chris, Kansas city

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
A complete dump. Staff is great. But the entire property is a pit
Stayed 1 night in Jun 2024

8/10 Good

Vanessa

Liked: Staff & service, property conditions & facilities
I wish they would’ve come in to empty my trash and replace towels while I was there for 5 nights but I got new towels & a trash bag from the front desk. Kitchen area did have a funny smell, either garbage disposal or dishwasher.
Stayed 5 nights in Jun 2024

8/10 Good

david

Stayed 3 nights in Jun 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sleeping well in Memphis.
Arrived late, but had an amazing quiet room and had a good night of sleep! Seriously good sleep in a comfortable bed and quiet room. Plus breakfast was included and was great!
Stayed 1 night in Jun 2024

4/10 Poor

Terry

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
We had a two bedroom hotel room and no shower curtains, and there were stains on the floor and there were stains on the sheets
Stayed 1 night in Jun 2024

8/10 Good

Gerardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel. Need more baggage carts.
A quick stop on a multi day journey. Check in was good. The rooms were in a separate building which was fine, but they really need to add many more baggage carts. I had to make multiple trips to bring up bags.
Stayed 1 night in May 2024

4/10 Poor

Meaghan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had to be put in two rooms. We had saved a room with three king beds but had two rooms with two kings and two pull out couches - one did not work. The air conditioning was super loud. The bathroom was not clean. We had two towels. The room wreaked of marijuana. Breakfast options were limited. Staff was nice but it was dirty.
Stayed 1 night in May 2024

6/10 Okay

Latonia

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Did not have my room ready and they didt give me the room I selected and the sofa bed was was broken and dirty mattress and the toilet was messing up I was not pleased with my stay I would like a refund
Stayed 2 nights in May 2024

8/10 Good

Bryan

Business traveller, Travelled with partner
Rooms are a bit dated
Stayed 1 night in May 2024

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay
Stayed 1 night in Apr 2024

4/10 Poor

Amy

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Shareeka at the front desk was very nice and informative when we checked in. Breakfast was nice and staff Ms. Betty and Ms. Denise were very nice and pleasant. They made our stay worth putting up with the incidentals we had to deal with. So the property overall needs a remodel. The first room they put us in was a handicap room and it was not requested. The shower had water on the entire bathroom floor. So Shareeka moved us to another room and it was better. The room furniture is outdated. Chairs to the kitchen dining table were peeling and should not have been in the room for guests. The chair legs were broken, dirty and the room smelled old and mildew. The phone never worked. We had two tvs and only one remote. The walls needed a good cleaning because they had stains and cob webs. Carpet needs to be replaced. There was no soap for the dishwasher or even to wash dishes. The door to get outside was always flying open so it was a little scary because anyone can just walk in. Overall stay was ok but not worth the money until they get a remodel and better furniture. We wondered why our room never got cleaned and we were there for 4 whole days. They told us they clean the rooms every other day, however that never happened for us. We had to get towels everyday to take showers. Also the garbage and towels was on overload in our room.
Stayed 1 night in Apr 2024

10/10 Excellent

Frances

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was amazing and the rooms were clean
Stayed 1 night in Apr 2024

8/10 Good

Frédérick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2024