Zermatt Utah Resort & Spa Trademark Collection by Wyndham

4.0 star property
Family-friendly resort with 2 restaurants and 2 hot tubs
your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Zermatt Utah Resort & Spa Trademark Collection by Wyndham

Exterior
Sports facility
Townhome, 4 Bedrooms, Non Smoking
2 restaurants, breakfast, lunch, dinner served; Modern European cuisine
Deluxe Queen | Bathroom

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Spa
    Spa
  • 24/7 front desk
    24/7 front desk
  • Hot tub
    Hot tub
  • Gym
    Gym

Explore the area

Map
784 W. Resort Drive, Midway, UT, 84049
  • Homestead Crater
    6 min walk
  • Homestead Golf Course
    7 min walk
  • Wasatch Mountain State Park
    15 min walk
  • Provo, UT (PVU)
    49 min drive

Room options

Suite, 3 Bedrooms, Non Smoking

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Fireplace
Air conditioning
Heating
Free cots/infant beds
Kitchen
  • 169 sq m
  • Mountain view
  • Sleeps 12
  • 1 King Bed, 4 Queen Beds and 1 Double Sofa Bed

Villa, 1 Bedroom, Non Smoking

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Fireplace
Air conditioning
Heating
Free cots/infant beds
Kitchen
  • 83 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Clothes dryer
Hypo-allergenic bedding
Blackout curtains
Fan
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Queen

Highlights

Separate sitting area
Fireplace
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Flat-screen TV
Clothes dryer
  • 37 sq m
  • Mountain view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 1 Single Bed, Non Smoking

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Clothes dryer
Hypo-allergenic bedding
Blackout curtains
Fan
  • 28 sq m
  • Sleeps 1
  • 1 Single Bed

Wasatch King

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Clothes dryer
Hypo-allergenic bedding
Blackout curtains
Fan
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Penthouse

Highlights

Balcony
Separate sitting area
Fireplace
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Flat-screen TV
  • 46 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Alpine Queen

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Clothes dryer
Hypo-allergenic bedding
Blackout curtains
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Alpine Queen ADA Room

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Clothes dryer
Hypo-allergenic bedding
Blackout curtains
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Alpine King ADA Room

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Flat-screen TV
Clothes dryer
Hypo-allergenic bedding
Blackout curtains
  • 26 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

3 Bedroom Villa

Highlights

Balcony
Separate dining area
Separate sitting area
Fireplace
Air conditioning
Heating
Free cots/infant beds
Kitchen
  • 169 sq m
  • Mountain view
  • Sleeps 10
  • 1 King Bed, 4 Queen Beds and 1 Double Sofa Bed

2 Bedroom Villa

Highlights

Balcony
Separate dining area
Separate sitting area
Fireplace
Air conditioning
Heating
Free cots/infant beds
Kitchen
  • 111 sq m
  • Mountain view
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

1 Bedroom Villa

Highlights

Balcony
Separate dining area
Separate sitting area
Fireplace
Air conditioning
Heating
Free cots/infant beds
Kitchen
  • 84 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe King

Highlights

Separate sitting area
Fireplace
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Flat-screen TV
Clothes dryer
  • 36 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Alpine King

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Flat-screen TV
Clothes dryer
Hypo-allergenic bedding
Blackout curtains
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Wasatch 2 Bedroom Suite, Non Smoking

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Clothes dryer
Hypo-allergenic bedding
2 bedrooms
Blackout curtains
  • 28 sq m
  • Sleeps 8
  • 2 Queen Beds

Townhome, 4 Bedrooms, Non Smoking

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Clothes dryer
Hypo-allergenic bedding
Blackout curtains
Fan
  • Sleeps 14
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About the area

Midway

A family-friendly stay in Midway awaits you at Zermatt Utah Resort & Spa Trademark Collection by Wyndham. Within just a 10-minute stroll, you'll find Homestead Crater and Homestead Golf Course. Highlights at this boutique resort include 2 restaurants, 2 hot tubs and a full-service spa. .A day of pampering at Zermatt Spa can include hot stone massages, sports massages and detox wraps along with aromatherapy and mani/pedis. The steakhouse, Z Steak and Chop Hause, serves Modern European cuisine and is open for dinner. Cafe Z's is the resort's own pub, serving drinks along with breakfast and lunch. Enjoy the 2 outdoor tennis courts, indoor swimming pool and outdoor swimming pool plus access to mini golf. 30000 square feet (2787 square metres) of event facilities include meeting rooms and a conference centre. Other amenities include free Wi-Fi in public areas, a gym and a children's swimming pool. Each morning full breakfast is served between 8:00 AM and 11:00 AM. There's also free self parking, along with the convenience of an area shuttle. .With a stay at this 4-property class Midway resort, you'll be 24 km (14.9 mi) from Deer Valley Resort and 36.7 km (22.8 mi) from Park City Mountain Resort.

What's nearby

  • Homestead Crater - 6 min walk
  • Wasatch Mountain State Park - 15 min walk
  • Wasatch Mountain- Mountain Course - 5 min drive
  • Ice Castles - 10 min drive
  • Soldier Hollow Resort - 11 min drive

Getting around

  • Salt Lake City International Airport (SLC) - 56 min drive

Restaurants

  • ‪Dairy Keen - ‬8 min drive
  • ‪McDonald's - ‬9 min drive
  • ‪The Bagel Den - ‬9 min drive
  • ‪Back 40 Ranch House Grill - ‬10 min drive
  • ‪Lola's Street Kitchen - ‬3 min drive

About this property

Zermatt Utah Resort & Spa Trademark Collection by Wyndham

Family-friendly resort with 2 restaurants and 2 hot tubs
Zermatt Utah Resort & Spa Trademark Collection by Wyndham offers its guests a full-service spa, 2 hot tubs, outdoor tennis courts, and an indoor pool. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Event space at this resort measures 30000 square feet (2787 square metres) and includes a conference centre. An outdoor pool, a children's pool, and a fitness centre are also featured at the family-friendly Zermatt Utah Resort & Spa Trademark Collection by Wyndham. You'll have access to the indoor pool and outdoor pool at a partner property. Free self parking is available.

This 4-star Midway resort is smoke free.

  • 230 guestrooms or units
  • 5 levels
  • 2 buildings
  • 2 dining venues
  • Conference rooms
  • 30000 sq ft of conference space
  • 2787 sq. m of conference space
  • Built in 2006
  • Poolside lounge chairs
  • Ski equipment storage
  • Ski equipment rentals
  • Conference centre
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Front desk safe
  • Pool or billiards table
  • Terrace
  • Outdoor picnic space
  • Fireplace in lobby
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Zermatt Utah Resort & Spa Trademark Collection by Wyndham offers 230 air-conditioned accommodations with a safe and coffee/tea makers. Pillowtop beds feature down duvets and premium bedding. 32-inch flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include baths or showers with a rainfall showerhead, spring water baths, complimentary toiletries and hairdryers.

This Midway resort provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include fans and blackout curtains. Housekeeping is offered on a weekly basis and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

Zermatt Spa has 3 treatment rooms, including rooms for couples. Services include hot stone massages, sports massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Area shuttle up to 10 mi
  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 8:00 AM to 11:00 AM for a fee: USD 10 to 35 for adults and USD 8 to 35 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Cafe Z's
  • Z Steak and Chop Hause
  • Zermatt Bakery

Family friendly

  • Children's pool
  • Free cot
  • Indoor pool
  • Mini golf
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (weekly)

Business services

  • Conference centre (30,000 square foot of space)
  • Meeting rooms

Outdoors

  • In the mountains
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 2006
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Spring water bathtub or rainfall showerhead
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Dryer
  • Fan
  • Free local calls
  • Heating (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.00 per stay.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 28.48 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 10 to 35 for adults and USD 8 to 35 for children
  • Rollaway bed fee: USD 30.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests who have not received COVID-19 vaccination
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. Masks are required in public areas for unvaccinated guests. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham) guidelines.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Resort Zermatt
Zermatt Midway
Zermatt Utah Resort Trademark Collection Wyndham Midway
Zermatt Resort Midway
Zermatt Utah Hotel
Zermatt Hotel
Zermatt Utah Resort Trademark Collection Wyndham
Zermatt Utah Trademark Collection Wyndham Midway
Zermatt Utah Trademark Collection Wyndham
Zermatt Utah Resort Spa A Trademark Collection Hotel
Zermatt Utah Tramark Collecti
Zermatt Utah Resort & Spa Trademark Collection by Wyndham Resort
Zermatt Utah Resort & Spa Trademark Collection by Wyndham Midway

Frequently asked questions

What is the cancellation policy at Zermatt Utah Resort & Spa Trademark Collection by Wyndham?

Zermatt Utah Resort & Spa Trademark Collection by Wyndham offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Zermatt Utah Resort & Spa Trademark Collection by Wyndham?

As of 14 Oct 2024, prices found for a 1-night stay for 2 adults at Zermatt Utah Resort & Spa Trademark Collection by Wyndham on 15 Oct 2024 start from AU$213.74, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Zermatt Utah Resort & Spa Trademark Collection by Wyndham?

Yep, Zermatt Utah Resort & Spa Trademark Collection by Wyndham has a free self car park.

Is there a spa on site at Zermatt Utah Resort & Spa Trademark Collection by Wyndham?

Yep, Zermatt Spa is available for guests. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as prenatal massages.

Does Zermatt Utah Resort & Spa Trademark Collection by Wyndham have a pool?

Take your pick from an outdoor pool, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at Zermatt Utah Resort & Spa Trademark Collection by Wyndham?

Zermatt Utah Resort & Spa Trademark Collection by Wyndham features 2 hot tubs, an outdoor pool and an indoor pool. All guestrooms come with spring water tubs, pillowtop beds and premium bedding.

What makes Zermatt Utah Resort & Spa Trademark Collection by Wyndham a romantic place to stay?

Couples spa treatments and a lounge bar, as well as spring water baths and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Zermatt Utah Resort & Spa Trademark Collection by Wyndham.

Is Zermatt Utah Resort & Spa Trademark Collection by Wyndham family-friendly?

You bet! With amenities such as a children's pool and on-site mini golf, as well as free infant beds in the guestrooms, it's no surprise that Zermatt Utah Resort & Spa Trademark Collection by Wyndham is a hit with families.

Are there hot tubs in the rooms at Zermatt Utah Resort & Spa Trademark Collection by Wyndham?

No, but there are spring water baths in the guestrooms.

Does Zermatt Utah Resort & Spa Trademark Collection by Wyndham serve breakfast?

Yep, full brekkie is available daily between 8:00 AM and 11:00 AM.

Is there a free airport shuttle available at Zermatt Utah Resort & Spa Trademark Collection by Wyndham?

No, Zermatt Utah Resort & Spa Trademark Collection by Wyndham does not offer an airport shuttle service.

Is there a bar or restaurant at Zermatt Utah Resort & Spa Trademark Collection by Wyndham?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Zermatt Utah Resort & Spa Trademark Collection by Wyndham?

Check-in begins at 4 PM. Check-out time is 11 AM.

Are pets allowed at Zermatt Utah Resort & Spa Trademark Collection by Wyndham?

No, only service animals are allowed.

Is there a golf course on site at Zermatt Utah Resort & Spa Trademark Collection by Wyndham?

There is a golf course next to Zermatt Utah Resort & Spa Trademark Collection by Wyndham.

Zermatt Utah Resort & Spa Trademark Collection by Wyndham Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 505 out of 1001 reviews" "
Rating 8 - Good. 225 out of 1001 reviews" "
Rating 6 - Okay. 144 out of 1001 reviews" "
Rating 4 - Poor. 71 out of 1001 reviews" "
Rating 2 - Terrible. 56 out of 1001 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

andrew

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
the website and listing of things available are not up to date, the staff is not helpful, the rooms had not been cleaned we found cheetos in the blankets pubic hairs in the shower and dirty windows, the staff doens't listen to customers when told about the issues we said we would get new sheets and blankets when we returned because we had our children in the room watching a movie they sent staff up anyways who just walked into the room with out even knocking. they called and asked how many children we had with us to send up treats from the bakery to make up for the problem and instead of sending 3 treats they only sent 2. half of the channels on the tv didn't even work. when we asked for a room service menu the staff laughed and said we don't have room service.the only reason I am giving a 2 star is they atleast tried to make up for the problems.
Stayed 2 nights in Jul 2024

4/10 Poor

Ashlee

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We were pretty disappointed with this stay. The pool was dirty and didn’t seem to get cleaned the three days we were there. It was over crowded with people from other hotels using it. People weren’t minding the rules at all. The rooms need to be updated, and the poor elevator sounded like it was going to break every time we used it.
Stayed 3 nights in Jul 2024

6/10 Okay

Kristi

Travelled with family
Liked: Room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Trevor, Klamath Falls

Travelled with family
Liked: Cleanliness, staff & service
In-between seasons so dining was limited but there is still a daily 'resort fee' added. It was clean quiet well managed but a typical tourist grab and overpriced. Daily housekeeping was non existent so make your own bed every morning.
Stayed 3 nights in Jun 2024

10/10 Excellent

Betsie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

Sue

Travelled with group
Liked: Amenities
Well I think the Zermatt needs a bit of a face lift! The “Villa” was nice with a full kitchen and a wine opener! Pool was covered in bugs so a few of us guests got the pool scoop and went for it. You would think they might have someone checking on that. Front desk staff was fine although I arrived early and asked for early check in and was told they just had to clean the room. I finally got to the room at 3:45!
Stayed 1 night in Jul 2024

10/10 Excellent

Libbi

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Neat property, friendly staff, fun grounds! The pool was a little dirty, but otherwise it was great
Stayed 1 night in Jul 2024

6/10 Okay

Camille

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Very nice area, the hotel is very dated
Stayed 1 night in Jul 2024

10/10 Excellent

Leslee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rest and relax
Been coming to Heber Utah for years never knew this was just over on the west side of Heber in Midway incredible and you can also go swimming in the blue hole at the Homestead crater next-door and ATV ride your bike swimming amazing and did I mention the food off the chart
Stayed 1 night in Jul 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 1 night in Jul 2024

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room. Bed & pillows were excellent.
Stayed 1 night in Jul 2024

2/10 Terrible

Dane

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Eric, WEST VALLEY

Travelled with partner
Liked: Amenities
We had issues with the key cards working on our room and getting into the building. Other than that it was a nice place to stay. It’s quaint.
Stayed 2 nights in Jun 2024

8/10 Good

Nam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

8/10 Good

Kirk

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

4/10 Poor

james

Disliked: Property conditions & facilities
Stayed here now, four years in a row. This place is showing its age. Somebody needs to put some big money into it to keep it going.
Stayed 4 nights in Jun 2024

10/10 Excellent

April

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and convenient
Stayed 3 nights in Jun 2024

6/10 Okay

Chealsie

Stayed 3 nights in Jun 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Staycation
The hotel is quite dated. But we had a lovely stay. Staff was very kind and accommodating. And our dinner at Z's was fantastic!!!
Stayed 1 night in Jun 2024

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful weekend stay at the Zermatt resort. We had initially booked a deluxe king room, but they upgraded us to a one bedroom king villa which was beautiful. It was very clean, and had a nice private patio. We spent a day at the pool, which was nice but we wish the outdoor pool was bigger and had more chairs. Otherwise it was great!
Stayed 2 nights in Jun 2024

10/10 Excellent

LORI, TIGARD

Travelled with partner
Liked: Amenities
The hotel is nice. Restaurant was great. Only complaint is that our room won’t get any cooler. It’s 76 degrees in here — but they brought us 2 fans at least.
Stayed 1 night in Jun 2024

8/10 Good

Tiffany

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

David, Richfield

Business traveller
Liked: Amenities
Nice
Stayed 4 nights in Jun 2024

8/10 Good

Kathleen

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice place. Deceptive about restaurant available
Zermatt is a nice place. The room was great. Premises was quiet. I adore Midway. Problem was, I specifically searched hotels that have a restaurant on the premises. It's my number one requirement when I book. I want the convenience of not having to find a place to eat for every meal in a strange town. We arrived on Monday, to stay two nights on our way to Idaho. We were informed that the restaurant doesn't open for business until Wed night!? I was FUMING. Part of paying a higher fee for a "resort" is having the use of a real restaurant. They should make this clear in their hotel profile on Hotels.Com. FYI, when we arrived in Sun Valley Idaho on Wed, at another resort, they had a wonderful restaurant that was open SEVEN DAYS A WEEK.
Stayed 2 nights in Jun 2024