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voco The Shelby - Myrtle Beach, an IHG Hotel

2.5 star property
Ocean-view hotel with a poolside bar, near SkyWheel Myrtle Beach
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for voco The Shelby - Myrtle Beach, an IHG Hotel

Exterior
Point of interest
2 outdoor pools
Point of interest
Point of interest

Reviews

5.8 out of 10

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Bar
    Bar
  • Pet-friendly
    Pet-friendly
  • Pool
    Pool
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning

Explore the area

Map
1802 N Ocean Blvd, Myrtle Beach, SC, 29577-3218
  • Myrtle Beach Beaches
    2 min walk
  • Myrtle Beach Boardwalk
    5 min walk
  • SkyWheel Myrtle Beach
    10 min walk
  • Myrtle Beach, SC (MYR-Myrtle Beach Intl.)
    11 min drive

Room options

Standard Room, 2 Queen Beds, Oceanfront

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Hairdryer
Shower/bath combination
Private bathroom
Microwave
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, Oceanfront

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Hairdryer
Shower/bath combination
Private bathroom
Microwave
  • Sleeps 4
  • 2 Queen Beds

Premium Room

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Hairdryer
Shower/bath combination
Private bathroom
Microwave
  • Sleeps 2
  • 1 Single Bed

Standard Room, 1 King Bed, Ocean View

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Hairdryer
Shower/bath combination
Private bathroom
Microwave
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Ocean View (Mobility, Access Tub)

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Hairdryer
Shower/bath combination
Private bathroom
Microwave
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Ocean View

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Hairdryer
Shower/bath combination
Private bathroom
Microwave
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, City View

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Hairdryer
Shower/bath combination
Private bathroom
Microwave
  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds, Ocean View

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Hairdryer
Shower/bath combination
Private bathroom
Microwave
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Oceanfront

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Hairdryer
Shower/bath combination
Private bathroom
Microwave
  • Sleeps 2
  • 1 King Bed

Standard Room

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Hairdryer
Shower/bath combination
Private bathroom
Microwave
  • Sleeps 2
  • 1 Single Bed

Suite, 1 King Bed, Oceanfront

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Hairdryer
Shower/bath combination
Private bathroom
Microwave
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Ocean View

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Hairdryer
Shower/bath combination
Private bathroom
Microwave
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible, Oceanfront (Mobility, Roll Shwr)

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Hairdryer
Shower/bath combination
Private bathroom
Microwave
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Oceanfront (Mobility, Roll Shwr)

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Hairdryer
Shower/bath combination
Private bathroom
Microwave
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible, Oceanfront (Mobility, Access Tub)

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Hairdryer
Shower/bath combination
Private bathroom
Microwave
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Oceanfront (Mobility, Access Tub)

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Hairdryer
Shower/bath combination
Private bathroom
Microwave
  • Sleeps 2
  • 1 King Bed

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About the area

Myrtle Beach

A family-friendly stay in the heart of Myrtle Beach awaits you at voco The Shelby - Myrtle Beach, an IHG Hotel. Within just a 10-minute stroll, you'll find Myrtle Beach Boardwalk and SkyWheel Myrtle Beach. Highlights at this beachfront hotel include 2 outdoor swimming pools, free self-parking and a poolside bar. .Spend the day at the beach and enjoy the on-site lazy river and kids' swimming pool. Additionally, you'll find free Wi-Fi in public areas and laundry facilities. There's also the convenience of free parking nearby. .With a stay at this Myrtle Beach hotel, you'll be 1.1 km (0.7 mi) from Ripley's Believe It or Not and 2.7 km (1.7 mi) from Broadway at the Beach.

What's nearby

  • Myrtle Beach Boardwalk - 5 min walk
  • SkyWheel Myrtle Beach - 10 min walk
  • Myrtle Beach Convention Center - 16 min walk
  • Broadway at the Beach - 3 min drive
  • Ripley's Aquarium - 4 min drive

Getting around

  • Myrtle Beach, SC (MYR-Myrtle Beach Intl.) - 11 min drive

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪Cookout - ‬3 min walk
  • ‪Pier 14 - ‬7 min walk
  • ‪RipTydz Oceanfront Grille & Rooftop Bar - ‬8 min walk
  • ‪Beach House Bar & Grill - ‬9 min walk

About this property

voco The Shelby - Myrtle Beach, an IHG Hotel

Ocean-view hotel with a poolside bar, near SkyWheel Myrtle Beach
As a guest of voco The Shelby - Myrtle Beach, an IHG Hotel, you'll find 2 outdoor swimming pools, a lazy river, and a children's pool. WiFi is free in public spaces. You can enjoy a drink at the pool bar. The family-friendly voco The Shelby - Myrtle Beach, an IHG Hotel also features a vending machine, laundry facilities, and an ATM. Free self parking is available.

This Myrtle Beach hotel is smoke free.

  • 241 guestrooms or units
  • 9 levels
  • Self-service laundry
  • Front desk (24 hours)
  • ATM
  • Lift
  • No smoking on site
  • Bar by the pool
Voco The Shelby - Myrtle Beach, an IHG Hotel offers 241 accommodations with coffee/tea makers and a hairdryer. Cable televisions are provided. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 30 metres
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A poolside bar

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Lazy river

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Outdoors

  • On the beach

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 9 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Microwave
  • Oven
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Renovations and closures

This property is closed from 3 September 2024 to 31 March 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Maximum 2 (weight limit: 30 lb per pet)
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 28.25 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover and cash.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Sandcastle Oceanfront
Sandcastle Oceanfront Pavilion
Sandcastle Oceanfront Pavilion Myrtle Beach
Sandcastle Oceanfront Resort
Sandcastle Oceanfront Resort Pavilion
Sandcastle Oceanfront Resort Pavilion Myrtle Beach
Sandcastle Pavilion
Sandcastle Oceanfront Resort At The Pavilion Hotel Myrtle Beach
Sandcastle Oceanfront Myrtle Beach
Sandcastle Oceanfront Hotel Myrtle Beach
dcastle Oceanfront Pavilion
Sandcastle Oceanfront Resort at the Pavilion
voco The Shelby - Myrtle Beach, an IHG Hotel Hotel
voco The Shelby - Myrtle Beach, an IHG Hotel Myrtle Beach
voco The Shelby - Myrtle Beach, an IHG Hotel Hotel Myrtle Beach

Frequently asked questions

What is the cancellation policy at voco The Shelby - Myrtle Beach, an IHG Hotel?

Voco The Shelby - Myrtle Beach, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at voco The Shelby - Myrtle Beach, an IHG Hotel?

Yep, voco The Shelby - Myrtle Beach, an IHG Hotel has a free self car park.

Are there any beaches close to voco The Shelby - Myrtle Beach, an IHG Hotel?

Yep, voco The Shelby - Myrtle Beach, an IHG Hotel is on Myrtle Beach Beaches which hotel guests recommend. Fun beach activities include windsurfing, parasailing and kayaking.

Does voco The Shelby - Myrtle Beach, an IHG Hotel have a pool?

Yep, and guests recommend it! Voco The Shelby - Myrtle Beach, an IHG Hotel has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar. The pool is open 9:00 AM to 10:00 PM.

Does voco The Shelby - Myrtle Beach, an IHG Hotel have a waterslide?

No, but it has a waterpark and lazy river.

Is voco The Shelby - Myrtle Beach, an IHG Hotel family-friendly?

You bet! With amenities such as a children's pool and a lazy river, as well as free infant beds in the guestrooms, it's no surprise that voco The Shelby - Myrtle Beach, an IHG Hotel is a hit with families.

Is there a free airport shuttle available at voco The Shelby - Myrtle Beach, an IHG Hotel?

No, voco The Shelby - Myrtle Beach, an IHG Hotel does not offer an airport shuttle service.

What time are check-in & check-out at voco The Shelby - Myrtle Beach, an IHG Hotel?

Check-in begins at 4 PM. Check-out time is 11 AM.

voco The Shelby - Myrtle Beach, an IHG Hotel Reviews

Reviews

5.8
Rating 10 - Excellent. 220 out of 1168 reviews" "
Rating 8 - Good. 216 out of 1168 reviews" "
Rating 6 - Okay. 236 out of 1168 reviews" "
Rating 4 - Poor. 198 out of 1168 reviews" "
Rating 2 - Terrible. 298 out of 1168 reviews" "

5.8/10

Cleanliness

6.6/10

Staff & service

5.6/10

Amenities

5.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Sydnee

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2024

2/10 Terrible

Natalie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Filthy, outdated, short staffed
There were 30 people ahead of us at check in with only 1 person working the front desk. We spent an hour in line to get the door keys. The room was dirty, old, and had a popcorn ceiling. Poor internet selection and cable TV was slow
Stayed 1 night in Aug 2024

2/10 Terrible

Brian

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Terry

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

veleka

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel in Myrtle beach
This was the worst kept hotel have ever stayed at. We stayed in the north towel .. the room are outdated .. stove was nasty, carpet was filthy and smelled. The door knob was broke and kept falling off.. we had to buy toilet tissue for the room. The entrance door to the building never locked so anyone could enter .. the ice machine was broken and elevated on blocks . The whole motel smelled like mildew and mold. The microwave was rusted and peeling in the inside( top).. I didn’t ask if every room was the same and was told yes by the man at the front desk.. I could write a book about this place.. management and the owners should be ashamed to have a motel like this. It need to be report and condemned !! The only positive was it didn’t have bedbugs .. i would rather sleep in my car or camp on the beach before staying here again.. DONT STAY HERE!!
Stayed 2 nights in Aug 2024

8/10 Good

Laura

Travelled with family
Liked: Cleanliness
Sandcastle
I do believe that the decor was 'old' rather than dirty. I wish they had had a jacuzzi. Proximity to beach and ease to getting there were excellent. Parking can be a little tricky. Dogs are permitted, which was a big deal to me. Overall, had a good experience
Stayed 2 nights in Aug 2024

2/10 Terrible

Sandra

Disliked: Cleanliness
Stayed 2 nights in Aug 2024

10/10 Excellent

Stacey

Liked: Cleanliness, amenities
All the way around great time
Stayed 1 night in Aug 2024

2/10 Terrible

Katie

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This property should not be allowed to call itself a resort and it should be illegally for them to charge resort fees. The building we stayed at (one of the 3) looked dirty the minute we stepped inside. Water constantly dripping by the entrance of the building right where you walked in. Water also constantly dripping on the balcony with standing water. Inside the room, the couch and carpet on the floor looked like they have not been cleaned for decades. There was a small amount of dog food left under the chair, indicating that the room was not cleaned before we checked in. We were supposed to stay for 9 nights, but left after only 1 night. It is the DIRTIEST hotel I/we ever stayed at! The property looked NOTHING like the pictures they advertised. The whole property needs to be closed for renovation. It makes you wonder how this property passed the health inspection. However, the front desk staff was nice, especially Rachel. She deserves better than this property.
Stayed 9 nights in Jul 2024

8/10 Good

Jennifer

Stayed 2 nights in Aug 2024

10/10 Excellent

Yeny

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 2 nights in Aug 2024

6/10 Okay

David

Liked: Staff & service
Disliked: Property conditions & facilities
At the beach, you get what you pay for for the property. Staff is very friendly and very helpful. Good coffee at 7:30.
Stayed 2 nights in Aug 2024

2/10 Terrible

Brian

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst Hotel and booking Company Ever
Was the absolute worst hotel experience I’ve ever had! From the rudeness of the staff to the discrimination …will NeverEver stay there again nor will we use Hotels.com or Expedia ever again bc they do not stand up for the customer…. I spent several Thousand more to book another room at another hotel for the last 3 days
Stayed 6 nights in Jul 2024

8/10 Good

Justin

Liked: Staff & service
Stayed 2 nights in Jul 2024

4/10 Poor

Earnette L

Disliked: Cleanliness, amenities, property conditions & facilities
So when I book this property it was showing that the rooms were nice. When we got there the floor was dirty. The dresser looked like it had been in water. The bed was comfortable. The shower was nice but the room the carpet needs to be removed. We did find out that there was a second location that looked better and I'm believing that this is what they advertise on the website. The only thing we did like it was convenient to the beach and the staff was helpful in giving us directions on how to maneuver without using our vehicle. The parking was horrible. People were parking there because of the convenience to the beach and that made it hard for us to find a parking spot with us. Pain to be on site. The parking was free but still we did not have access to it. They did have parking across the street and another walkable parking garage, but that was inconvenient for us overall. I would give them a two. They did not have a restaurant like they stated they did not have breakfast like they stated and it just wreaked the weed and it was just not clean to what it could be.
Stayed 2 nights in Jul 2024

2/10 Terrible

Tamara

Travelled with family
Disliked: Cleanliness, staff & service, room comfort
Left my babies and i to sleep on our car new local
Stayed 2 nights in Jul 2024

2/10 Terrible

Joan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worse place I’ve ever stayed. Should be taken off the Hotels.com app. Checked out the day after we arrived…
Stayed 4 nights in Jul 2024

2/10 Terrible

Paul

Stayed 1 night in Jul 2024

2/10 Terrible

Terrance Fuller

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
I had an ocean front room that smelled like a pet bathroom when I first walked in. The lamp shades and curtains had mold on them. The hotel did replace the lamp shade but did nothing for the smell or curtains The only way to get rid of the smell was to leave the sliding door open. The hotel was booked up so they couldn’t give me another room. Worst experience ever
Stayed 3 nights in Jul 2024

6/10 Okay

Phoebe

Travelled with family
The carpet is dirty. The room and balcony door are needed to be fixed. They're hard to open and close. The hotel's location is good. It's close to go restaurants, shops, and activities.
Stayed 2 nights in Jul 2024

4/10 Poor

Misty

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The hotel is one of the older ones in the area and it definitely showed in the room. The bed skirt looked like it’s been there since it was originally built, the dresser and night stand had lots of wear on it, the balcony patio had mold from the ac dripping all the time, the small table in the room was cracking on the edges. When they “cleaned” they didn’t leave an extra roll of TP and we had to go over to the main building to get some more, it’s smelled of marijuana the whole time we were there (it was literally coming through the walls!). They did have a pool side bar that played music so they had dance parties, played musical chairs with the smaller kids and had a movie night on Saturday). I definitely won’t be booking again as I like the quieter hotels and don’t like to be in the bustle and bustle part. We were on a tight budget as it was my daughter and her 2 friends wanting to go for my daughter’s birthday.
Stayed 2 nights in Jul 2024

2/10 Terrible

Jacqueline

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Jul 2024

6/10 Okay

Jose

Travelled with family
Stayed 2 nights in Jul 2024

2/10 Terrible

Tanisha

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Run away fast
Terrible! The staff were nice and helpful when asked. The front desk lady should be the one sweeping the floors, her attitude is terrible, she has a smart mouth, and absolutely zero customer service skills. The only elevator they have is broken and is closed on my 75 yr old Mother's arm, causing injury! My diabetic dog was stuck in the room because they deactivated my key card and the front desk responded with, "You put your dog over human beings"?!! When he's diabetic, needs to eat and you've locked me out of the room I paid for, absolutely he comes before you checking in another family! They need to replace the front desk lady, clean the hotel, fix the elevator and loose railings on the deck, then I may consider staying if they offered it for free because no way in heck would I ever pay money to stay here. Plus side- great view, beach access, and most of the staff were friendly. The lady sweeping the floor was so much more helpful and polite than the front desk lady.
Stayed 4 nights in Jul 2024

2/10 Terrible

Ashley

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was by far the worst property we have ever stayed at, and that’s including very bad international travel. Trust the reviews. DO NOT stay at this “resort.” The photos on Expedia are a lie. We rented two rooms for one night. As soon as we entered the first one, we wanted to leave, but other hotels were over $1,000 at that point and we couldn’t afford that. The room my daughter and I stayed in stank of mildew and was barely “cleaned.” The carpet was wet and her socks were black in 10 minutes. We didn’t take our shoes off after that. Other customers reported bed bugs so we slept on top of the sheets in our beach towels. The room and furniture were very dated and the dresser was missing its handles. I would say that the best part of that room was leaving it. The ac was a joke and loud. There was no hot water. The view was good, but there was a loud DJ playing until 10 pm. Then I couldn’t sleep thinking that we shouldn’t be breathing in the mildew. During the night, it seemed that someone was driving on the beach regularly so lights kept coming into the room. And the door locks were a joke. Not a comfortable and reassured evening. When we got there, my husband waited in the car to park. There was a long line to check in and the lobby smelled like pee and cigarettes. The elevator smelled like weed. The staff were ok, but clearly over their jobs. Can’t blame them after that experience. And my husband had roaches in his room. Hands down WORST hotel ever. Believe it.
Stayed 1 night in Jul 2024