See all properties
Save

ANA Crowne Plaza Narita, an IHG Hotel

4.0 star property
Narita hotel in Horinouchi with 2 restaurants and full-service spa
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for ANA Crowne Plaza Narita, an IHG Hotel

Interior
Indoor pool, pool loungers
Exterior
Premium bedding, down duvets, in-room safe, desk
2 restaurants, dinner served, Japanese cuisine

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
  • Breakfast available
  • Free airport shuttle
  • Bar
    Bar
  • Gym
    Gym
  • Parking available
    Parking available

Explore the area

Map
68 Horinouchi Narita Chiba, Narita, Chiba-ken, 261-0022
  • Sakura-no-Yama Hill
    3 min drive
  • Omote-sandō
    4 min drive
  • Aeon Mall Narita
    6 min drive
  • Tokyo (NRT-Narita Intl.)
    3 min drive

Room options

View all photos for Junior Suite, 2 Double Beds (Airport View)

Junior Suite, 2 Double Beds (Airport View)

Junior Suite, 2 Double Beds (Airport View)

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Pillow menu
Ceiling fan
Blackout curtains
Down duvet
  • 58 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Single Beds (Airport View High Floor)

Premium bedding, down duvets, in-room safe, desk

Standard Room, 2 Single Beds (Airport View High Floor)

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Pillow menu
Ceiling fan
Blackout curtains
Down duvet
  • 29 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Suite, 1 Bedroom (Forest View)

Suite, 1 Bedroom (Forest View)

Suite, 1 Bedroom (Forest View)

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Pillow menu
Blackout curtains
Premium bedding
Ceiling fan
  • 70 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Premium bedding, down duvets, in-room safe, desk

Standard Room

Highlights

Air conditioning
Fridge
TV
Pillow menu
Blackout curtains
Ceiling fan
Down duvet
Premium bedding
  • 20 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, down duvets, in-room safe, desk

Standard Room, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Pillow menu
Ceiling fan
Blackout curtains
Down duvet
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

Premium bedding, down duvets, in-room safe, desk

Standard Room, 1 King Bed, Accessible

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Pillow menu
Ceiling fan
Blackout curtains
Down duvet
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Single Beds, Accessible

Premium bedding, down duvets, in-room safe, desk

Premium Room, 2 Single Beds, Accessible

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Pillow menu
Ceiling fan
Blackout curtains
Down duvet
  • 40 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Standard Room, 1 Queen Bed (Forest View High Floor)

Premium bedding, down duvets, in-room safe, desk

Standard Room, 1 Queen Bed (Forest View High Floor)

Highlights

Air conditioning
Fridge
TV
Pillow menu
Blackout curtains
Ceiling fan
Down duvet
Premium bedding
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed (Airport View)

Premium bedding, down duvets, in-room safe, desk

Standard Room, 1 King Bed (Airport View)

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Pillow menu
Ceiling fan
Blackout curtains
Down duvet
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds

Premium bedding, down duvets, in-room safe, desk

Standard Room, 2 Single Beds

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Pillow menu
Ceiling fan
Blackout curtains
Down duvet
  • 29 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room, 2 Single Beds (Forest View)

Premium bedding, down duvets, in-room safe, desk

Standard Room, 2 Single Beds (Forest View)

Highlights

Air conditioning
Fridge
TV
Pillow menu
Blackout curtains
Ceiling fan
Down duvet
Premium bedding
  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Queen Bed (Forest View)

Premium bedding, down duvets, in-room safe, desk

Standard Room, 1 Queen Bed (Forest View)

Highlights

Air conditioning
Fridge
TV
Pillow menu
Blackout curtains
Ceiling fan
Down duvet
Premium bedding
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds (Forest View High Floor)

Premium bedding, down duvets, in-room safe, desk

Standard Room, 2 Single Beds (Forest View High Floor)

Highlights

Air conditioning
Fridge
TV
Pillow menu
Blackout curtains
Ceiling fan
Down duvet
Premium bedding
  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite, 2 Single Beds (Forest View)

Junior Suite, 2 Single Beds (Forest View)

Junior Suite, 2 Single Beds (Forest View)

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Pillow menu
Ceiling fan
Blackout curtains
Down duvet
  • 45 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Room, 2 Single Beds

Premium bedding, down duvets, in-room safe, desk

Premium Room, 2 Single Beds

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Pillow menu
Ceiling fan
Blackout curtains
Down duvet
  • 40 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Standard Room, 2 Single Beds (Airport View)

Premium bedding, down duvets, in-room safe, desk

Standard Room, 2 Single Beds (Airport View)

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Pillow menu
Ceiling fan
Blackout curtains
Down duvet
  • 29 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Room, 2 Single Beds (Airport View)

Premium bedding, down duvets, in-room safe, desk

Premium Room, 2 Single Beds (Airport View)

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Pillow menu
Ceiling fan
Blackout curtains
Down duvet
  • 40 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Junior Suite, Multiple Beds (Forest View)

Junior Suite, Multiple Beds (Forest View)

Junior Suite, Multiple Beds (Forest View)

Highlights

Air conditioning
Fridge
TV
Pillow menu
Separate bedroom
Ceiling fan
Blackout curtains
Down duvet
  • Sleeps 4
  • 4 Single Futons

View all photos for Standard Room (Upgraded)

Premium bedding, down duvets, in-room safe, desk

Standard Room (Upgraded)

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Pillow menu
Ceiling fan
Blackout curtains
Down duvet
  • 29 sq m
  • Sleeps 2
  • 1 Single Bed

Similar properties

Exterior
Hotel Nikko Narita
Pool
Free airport shuttle
Kids pool
Free WiFi
4.6 out of 5, Wonderful, (2770)
The price is AU$143
for 1 night
includes taxes & fees
19 Nov - 20 Nov
Hotel Nikko Narita

About the area

Narita

At ANA Crowne Plaza Narita, an IHG Hotel you'll be 2.9 km (1.8 mi) from Sakura-no-Yama Hill and 3.1 km (1.9 mi) from Omote-sandō. Highlights at this hotel include 2 restaurants, a full-service spa and an indoor swimming pool. .A day of pampering can include massages and facials along with aromatherapy and reflexology. The fine-dining restaurant, 鉄板焼「菜里多」, serves Japanese cuisine and is open for dinner. スカイダイニング「彩風」 is the hotel's own cocktail bar. Enjoy the 24-hour gym, outdoor tennis court, sauna and pool loungers. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Each morning buffet breakfast is served between 6 AM and 10 AM. There's also self parking, along with the convenience of a free airport shuttle. .Attractions within a 10-minute drive of this 4-property class Horinouchi hotel include Naritasan Shinshoji Temple and Narita Omotesando.

What's nearby

  • Sakura-no-Yama Hill - 3 min drive
  • Naritasan Shinshoji Temple - 7 min drive
  • Naritasan Park - 7 min drive
  • Narita Omotesando - 8 min drive
  • Taiheiyo Club Narita Course - 8 min drive

Getting around

  • Narita Airport Terminal 2 Station - 3 min drive
  • Tokyo (NRT-Narita Intl.) - 3 min drive

Restaurants

  • ‪一天門成田空港LCCターミナル店 - ‬2 min drive
  • ‪フレッシュネスバーガー - ‬2 min drive
  • ‪宮武讃岐うどん 成田空港第3ターミナル店 - ‬2 min drive
  • ‪すき家 - ‬20 min walk
  • ‪ひょうたん蕎麦 - ‬5 min drive

About this property

ANA Crowne Plaza Narita, an IHG Hotel

Narita hotel in Horinouchi with 2 restaurants and full-service spa
ANA Crowne Plaza Narita, an IHG Hotel offers its guests a full-service spa, an outdoor tennis court, and an indoor pool. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

There are 6 meeting rooms available. A health club, a sauna, and multilingual staff are also featured at the business-friendly ANA Crowne Plaza Narita, an IHG Hotel. A roundtrip airport shuttle is free at scheduled times. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Narita hotel.

  • 1 building
  • 390 guestrooms or units
  • 17 levels
  • 2 dining venues
  • Conference rooms
  • Built in 1989
  • Poolside lounge chairs
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Beauty salon
  • Computer for guest use
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
ANA Crowne Plaza Narita, an IHG Hotel offers 390 accommodations with a safe and complimentary slippers. Beds feature down duvets and premium bedding. A pillow menu is available. Televisions come with premium satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit with a hydromassage showerhead, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is offered on a daily basis and in-room massages can be requested.

Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Languages

Chinese (Mandarin), English, Filipino, French, Italian, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free return airport shuttle from 6:30 AM to 10:30 PM at scheduled times
  • Parking on site (JPY 400 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 10 AM for a fee: JPY 3,000 for adults and JPY 1,500 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • スカイダイニング「彩風」
  • レストランカフェ「セレース」
  • 鉄板焼「菜里多」

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 6 meeting rooms
  • Computer station

Outdoors

  • Pool loungers

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Facials
  • In-room massages
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Front entrance ramp
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 17 floors
  • Ballroom
  • Banquet hall
  • Built in 1989
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch TV with premium satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Desk chair
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: JPY 6050
Express check-in available

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: JPY 6050
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property’s room service will not be available from 11 PM-6 AM on November 20-21, 2024.
This property’s convenience store will not be available from midnight to 6 AM on November 21, 2024.
A scheduled power outage will take place on November 21, 2024 from 1:30-5 AM. All facilities that use power, including lifts will not be available during this time.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed on Wednesday:
  • Fitness facility
  • Health club
  • Indoor pool
  • Sauna
  • Hot tub

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for JPY 3000.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 3000 for adults and from JPY 1500 for children
  • Self-parking fee: JPY 400 per day
  • Early check-in fee: JPY 6050 (subject to availability)
  • Late check-out fee: JPY 6050 (subject to availability)
  • Rollaway bed fee: JPY 3000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche and Eurocard. Cash is not accepted. 

We should mention

  • One child stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

ANA Crowne Plaza Narita
ANA Narita Crowne Plaza
Crowne Plaza ANA Narita Hotel
Crowne Plaza ANA Hotel
Crowne Plaza ANA Hotel Narita
Crowne Plaza ANA Narita
Crowne Plaza Narita
Narita ANA Crowne Plaza
Narita Crowne Plaza
Crowne Plaza ANA
ANA Crowne Plaza Narita Hotel

Frequently asked questions

What is the cancellation policy at ANA Crowne Plaza Narita, an IHG Hotel?

ANA Crowne Plaza Narita, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at ANA Crowne Plaza Narita, an IHG Hotel?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at ANA Crowne Plaza Narita, an IHG Hotel on 18 Nov 2024 start from AU$128.77, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at ANA Crowne Plaza Narita, an IHG Hotel?

Yep, ANA Crowne Plaza Narita, an IHG Hotel has a self car park for JPY 400 per day. Onsite parking is limited.

Is there a spa on site at ANA Crowne Plaza Narita, an IHG Hotel?

Yep, there is an onsite spa at ANA Crowne Plaza Narita, an IHG Hotel. You'll enjoy heaps of services like facials and body treatments.

Does ANA Crowne Plaza Narita, an IHG Hotel have a pool?

ANA Crowne Plaza Narita, an IHG Hotel has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at ANA Crowne Plaza Narita, an IHG Hotel?

ANA Crowne Plaza Narita, an IHG Hotel features a full-service spa, a health club and an indoor pool. All guestrooms come with hydromassage showerheads, premium bedding and 24-hour room service.

What makes ANA Crowne Plaza Narita, an IHG Hotel a romantic place to stay?

A lounge bar and 24-hour room service, as well as premium bedding and massage services available in the guestrooms, help set the scene for a romantic weekend at ANA Crowne Plaza Narita, an IHG Hotel.

Does ANA Crowne Plaza Narita, an IHG Hotel serve breakfast?

Yep, travelers can't get enough of the buffet brekkie here! Available daily from 6 AM to 10 AM, this is the perfect place to fuel up for a big day of adventure.

Is there a free airport shuttle available at ANA Crowne Plaza Narita, an IHG Hotel?

Yep, there's a free airport shuttle that runs from 6:30 AM - 10:30 PM at scheduled times.

Is there a bar or restaurant at ANA Crowne Plaza Narita, an IHG Hotel?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at ANA Crowne Plaza Narita, an IHG Hotel?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at ANA Crowne Plaza Narita, an IHG Hotel?

No, pets are not allowed.

ANA Crowne Plaza Narita, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 541 out of 1016 reviews" "
Rating 8 - Good. 280 out of 1016 reviews" "
Rating 6 - Okay. 106 out of 1016 reviews" "
Rating 4 - Poor. 63 out of 1016 reviews" "
Rating 2 - Terrible. 26 out of 1016 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Robert

Good hotel and met our needs.
Stayed 1 night in Oct 2024

8/10 Good

Outhonethip Toti

Stayed 1 night in Aug 2024

10/10 Excellent

Kristof

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Sahar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great value, an exceptional service, amazing dining option for any budget, extremely clean, easy access to the airport & back via free hotel shuttle, the staff go above and beyond with grace. Extremely delighted with our stay at this hotel
Stayed 1 night in Aug 2024

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We mainly picked this location for it convenient to Narita airport
Stayed 1 night in Jul 2024

10/10 Excellent

Eric

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Just a night layover, a good solution with a shuttle to the airport
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Peter

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Staff and Food
Amazing breakfast and exceptional concierge service - thank you Miss Cala. We have stayed twice over the last three weeks. Only gripe is the swimming pool is too cold - and that’s saying something when the external temperature and humidity here in July are formidable. Very accommodating with request for late checkout - the fee was very reasonable. The Teppanyaki restaurant on the top floor was outstanding for both the quality of the food and the service.
Stayed 1 night in Jul 2024

10/10 Excellent

Parmdeep

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is perfect if you want to stay close by the Narita airport before your flight back. We were travelling with two young children. Staying here made it very easy for us to spend the night and enjoy their breakfast buffet (which was delicious and fresh) in the morning before heading on the shuttle bus back to the airport. The staff were very friendly and accommodating. The self serve coin laundry service within the hotel was also very convenient.
Stayed 1 night in Jul 2024

8/10 Good

Mandeep

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient Easy and very near to international airport Shuttle available Very quiet and very good staff and excellent service
Stayed 1 night in Jul 2024

6/10 Okay

KARL, Wrightsville Beach

Stayed 1 night in Jul 2024

10/10 Excellent

Jiefu, Richmond

Liked: Cleanliness, amenities, property conditions & facilities
Really like the food and service there
Stayed 1 night in Jul 2024

6/10 Okay

Michael

Stayed 1 night in Jul 2024

6/10 Okay

Joyce

Liked: Staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Hue

Stayed 7 nights in Jul 2024

4/10 Poor

Jany

Liked: Staff & service
Disliked: Property conditions & facilities
We got the surprise that the room was in really bad shape. The bedding had holes, the carpet small really bad. The beds were so small it said for 4 people but we only can fit one person per bed. The beds didn’t have mattresses, it was so hard like a doble blanket. Not recommended to stay here
Stayed 1 night in Jul 2024

10/10 Excellent

Chen-Ching

Stayed 1 night in Jul 2024

8/10 Good

Christopher, London

Travelled with family, Business traveller
Liked: Cleanliness
Slightly above average for Narita. A bit worn for wear. Breakfast not advised.
Stayed 1 night in Jul 2024

10/10 Excellent

Leif

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Greet friendly experience
The staff were kind and professional, the towels were fluffy and soft, room was a little warm even with air conditioner running on high.
Stayed 1 night in Jul 2024

8/10 Good

Henry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Kurtis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

yaofeng

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to airport, very helpful and friendly staff. tasty breakfast. Will stay this hotel again !
Stayed 1 night in Jul 2024

10/10 Excellent

Suzanne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service - Miss Cala
The young lady at the concierge desk, Miss Cala, was delightful and helped us so much on three occasions. The breakfast was exceptional. The shuttle bus system works well and all staff team members were polite and well trained.
Stayed 1 night in Jul 2024

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to airport with shuttle service.
Stayed 1 night in Jul 2024