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21c Museum Hotel Nashville

2.5 star property
Hotel with a 24-hour fitness centre, steps from Printer's Alley
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for 21c Museum Hotel Nashville

Interior
Exterior
Property grounds
Property grounds
Bar (on property)

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Restaurant
  • Spa
    Spa
  • Room service
    Room service
  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Gym
    Gym

Explore the area

Map
221 2nd Avenue North, Nashville, TN, 37201
  • Printer's Alley
    2 min walk
  • Broadway
    5 min walk
  • Tennessee Performing Arts Center
    6 min walk
  • Nashville, TN (BNA-Nashville Intl.)
    15 min drive

Room options

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The price is AU$595
for 1 night
includes taxes & fees
6 Dec - 7 Dec
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About the area

Nashville

21c Museum Hotel Nashville puts you in the heart of Nashville, steps from Printer's Alley and within a 10-minute stroll of Tennessee Performing Arts Center. Highlights at this hotel include a restaurant, a 24-hour gym and a bar/lounge. .A pampering day can include deep-tissue massages and Swedish massages. Meeting rooms and a 24-hour business centre are among the business amenities offered. Other amenities include free wired Internet in public areas, a gym and coffee/tea in a common area. Continental breakfast is available daily. There's also the convenience of valet parking. .Sights within a 10-minute walk of this Downtown Nashville hotel include Schermerhorn Symphony Center and Ryman Auditorium.

What's nearby

  • Printer's Alley - 2 min walk - 0.2 km
  • Ryman Auditorium - 8 min walk - 0.7 km
  • Bridgestone Arena - 9 min walk - 0.8 km
  • Ascend Amphitheater - 10 min walk - 0.9 km
  • Nissan Stadium - 11 min walk - 1.0 km

Getting around

  • Nashville Riverfront Station - 7 min walk
  • Nashville International Airport (BNA) - 15 min drive

Restaurants

  • ‪Legendairy Milkshake Bar - ‬3 min walk
  • ‪Jeff Ruby's Steakhouse- Nashville - ‬3 min walk
  • ‪Bourbon Street Blues & Boogie Bar - ‬2 min walk
  • ‪Alley Taps - ‬3 min walk
  • ‪Fleet Street Pub - ‬2 min walk

About this property

21c Museum Hotel Nashville

Hotel with a 24-hour fitness centre, steps from Printer's Alley
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and meeting rooms are available.

A computer station is on site and wired Internet is free in public spaces. A 24-hour fitness centre, spa services, and gift shops/newsstands are also featured at the business-friendly 21c Museum Hotel Nashville. For a fee, parking is available.

This Nashville hotel is smoke free.

  • 124 guestrooms or units
  • 8 levels
  • Conference rooms
  • Built in 2017
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
21c Museum Hotel Nashville offers 124 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. Premium cable televisions are provided. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages and Swedish massages.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free wired internet

Parking and transport

  • Covered valet parking on site (USD 55 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available for a fee
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Spa

  • 2 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift

More

  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 2017
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Weight limit: 50 lb per pet
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 55 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

21c Museum Nashville
21c Museum Hotel Nashville MGallery
21c Museum Nashville MGallery
Hotel 21c Museum Hotel Nashville - MGallery Nashville
Nashville 21c Museum Hotel Nashville - MGallery Hotel
Hotel 21c Museum Hotel Nashville - MGallery
21c Museum Hotel Nashville - MGallery Nashville
21c Museum Hotel Nashville
21c Museum Hotel MGallery
21c Museum MGallery
21c Museum Nashville Mgallery
21c Museum Nashville Nashville
21c Museum Hotel Nashville Hotel
21c Museum Hotel Nashville MGallery
21c Museum Hotel Nashville Nashville
21c Museum Hotel Nashville Hotel Nashville

Frequently asked questions

What is the cancellation policy at 21c Museum Hotel Nashville?

21c Museum Hotel Nashville offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at 21c Museum Hotel Nashville?

Yep, 21c Museum Hotel Nashville has covered valet parking with in/out privileges for USD 55 per night.

Is there a spa on site at 21c Museum Hotel Nashville?

There's no onsite spa, but this property does offer services like deep-tissue massages.

What makes 21c Museum Hotel Nashville a romantic place to stay?

Couples spa treatments and a lounge bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at 21c Museum Hotel Nashville.

Does 21c Museum Hotel Nashville serve breakfast?

Yeah, continental breakfast is offered daily.

Is there a free airport shuttle available at 21c Museum Hotel Nashville?

No, 21c Museum Hotel Nashville does not offer an airport shuttle service.

Is there a bar or restaurant at 21c Museum Hotel Nashville?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at 21c Museum Hotel Nashville?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

21c Museum Hotel Nashville Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 669 out of 1000 reviews" "
Rating 8 - Good. 190 out of 1000 reviews" "
Rating 6 - Okay. 71 out of 1000 reviews" "
Rating 4 - Poor. 40 out of 1000 reviews" "
Rating 2 - Terrible. 30 out of 1000 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Julie

Stayed 2 nights in Jun 2024

2/10 Terrible

Stan

Stayed 3 nights in Oct 2023

8/10 Good

KAYLA

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was nice, within easy walking distance of Broadway but enough off the path that it was quieter. The only thing I didn't like was the incredibly dark hallways for the rooms but everything else was good.
Stayed 3 nights in Sep 2023

4/10 Poor

Casey

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
We were told upon arrival valet was available 24/7. For our arrival no one was present and we had to leave the keys at the front desk after I went in to ask. We were instructed to use the QR code on the tag when we needed the car. The morning of departure we did that as soon as we got up knowing we wouldn’t take long to get out the door. After waiting outside 10 minutes I went to ask about the status of the car. Upon entry to the reception area, a staff member was on her cellphone with her legs propped up on the desk and stated “oh they are at another location the probably didn’t get the request” when I inquired about our car. She stated she would call them. After 30 minutes we still not have our vehicle and no one in sight. After my husband went to the desk, a different staff member was quite unhelpful in finding out the status. After 40-45 minutes we finally got the car… I simply would not stay here for the lack of communication, unprofessionalism, and lack of service. If valet were busy it would be one thing, but at 5am this was not the case… I would pay a little more to stay somewhere that runs properly and has more attentive staff.

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly staff in a location just far enough away from Broadway
Stayed 2 nights in Sep 2023

4/10 Poor

Michael

Disliked: Property conditions & facilities
it's now a different name and they didn't tell us. construction outside. halls are dark
Stayed 3 nights in Aug 2023

2/10 Terrible

nadine

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Everything was terrible. Hotel totally run down. It is no longer named 21c museum! It’s now the bankers alley hotel . Area inaccessible due to road works. No prior information whatsoever was given about this.
Stayed 1 night in Aug 2023

2/10 Terrible

nadine

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hotel has CHANGED its NAME !! Extremely hard to find due to inaccurate address and different name; totally inaccessible due to road works all around. Very unpleasant experience.
Stayed 1 night in Aug 2023

2/10 Terrible

Rebecca

Stayed 2 nights in Jul 2023

4/10 Poor

MARCELA

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
The hotel was about to be closed, no gallery, basically they were dismantling. The rate was high for the amenities available at that time.
Stayed 1 night in Jul 2023

6/10 Okay

Bobbi

Travelled with partner
Liked: Cleanliness
First impression was not good with road construction out front. Then we get inside and find out that the hotel has switched to a Hilton effective our first day. No unique gallery, empty gallery spaces, just bare walls with a couple fabric "art pieces." It's now been named something along the lines of tapestry hotel. Hallways were very dim, room was nice and clean though with no view, but at least it didn't face construction. No microwave or fridge. If you wanted ice you needed to go to the bar to fill the ice bucket. And the piece de resistance.. housekeeping failed to leave more than a 1/4 roll of TP after servicing the room, so we needed to call down to the front desk. Talk about skimping. Otherwise the stay went off without a hitch. Other guests were complaining about no AC which thankfully was not an issue for us as it felt like over 40 degrees celsius.
Stayed 3 nights in Jul 2023

6/10 Okay

Brandi

Liked: Staff & service, amenities
Disliked: Cleanliness
The front entrance to the hotel was closed due to construction, but we were not made aware in advance. This caused what normally would have been a small detour. However, traffic in the area was in a gridlock due to a nearby stadium concert. We called to ask how to get to the makeshift hotel entrance (due to the construction) and were told to “just put it in our GPS.” We finally figured out how to cut through an alley and luckily were SAVED by the valets. We had to check in and rush to the stadium without much attention to our room other than dropping off luggage. We returned late, hot and tired and thought it odd there were no washcloths. The next morning upon showering we realized the bathroom still had used towels and coat hangers from prior guests. We reported this to the desk and were rushed clean linens. All this to say, the hotel staff we encountered and the valets who rescued us from the horrific traffic jam salvaged our stay. The poor guys were doing the best they could with what had been apparently dumped on them that weekend. We paid over $1000 for those 2 nights. Had I known all we would encounter, I would have booked The Bobby or Indigo - mere blocks away. Downside to that would have been losing the amazing customer service of the gentlemen who at least tried to make our stay better.
Stayed 2 nights in Jul 2023

6/10 Okay

Casey

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

2/10 Terrible

Alyssa

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

8/10 Good

tommy

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Jul 2023

4/10 Poor

Michael Todd

Travelled with partner
Disliked: Amenities
The air conditioner was either broke or I undersized as our room never cooled below 75 degrees. There was a leak at the sink and every time you turned it on water would spray on your legs. There was no hair dryer in the room. When we called the front desk to discuss these issues no one ever answered. Also, no one answered the phone we we called to try to order room service. We would not stay here again.
Stayed 1 night in Jul 2023

4/10 Poor

Paul

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Location was great. Had to pay over $500 for one night for 1 king deluxe room. Then had to pay $55 for valet parking because they couldn’t give a recommendation for parking. That same valet service took about 45 minutes to retrieve vehicle. Most of hotel staff was pleasant and is probably doing the best they can but price paid was not worth this hotel. It was a busy weekend and that’s supply and demand but max price for this hotel should be 200 and only for location.
Stayed 1 night in Jul 2023

2/10 Terrible

Jacklyn

Travelled with family
Disliked: Property conditions & facilities, room comfort
Rough ownership transition
Our stay was disappointing. 21C had just switched to Tapestries by Hilton. I fully paid for 2 rooms each with king-size beds for my husband and I as well as for my parents for 2 nights. When we checked into the hotel, the front staff informed us that there was only 1 room booked for the 4 of us even though I showed them my confirmation of having fully paid for 2 rooms in advance. Many other patrons were having this same issue. They didn't attempt to make it right either. The 4 of us stayed in 1 room for 2 evenings. All the front would tell us is that we would need to contact our third-party booking to inform them of the situation. The hotel would not refund us for the other room. After check in, the stay didn't go much better. The bathroom sink drain didn't work. We actually had to brush our teeth in the shower. The shower curtain only covered half of the shower. The exhaust fan didn't function. Housecleaning didn't take out the trash in the bedroom which was full. The halls are very dimly lit; however, one could still see that they needed vacuumed. We had only been notified of the ownership change about 1 month prior to our stay. We had been looking forward to seeing the artwork for the 21C hotel. All displays had been removed already which I understand with the ownership change. Hilton had not put up decor yet. I never found an ice machine or a vending machine. The only redeeming quality of this hotel as it currently stands is the location...
Stayed 2 nights in Jul 2023

8/10 Good

Tammy

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
We had high hopes for 21c Nashville but it did not live up to our expectations. The property is under renovations, which is fine, but there was little art on display as a result, and that was a disappointment and we were not made aware of this when we made the reservations. Also, the hallway lighting is incredibly dim and that made it difficult to find our way around. I understand the vibe they are going for with the darkened halls, but it was disconcerting. In addition, the water-bottle fillers were few and far between. Finally, the staff was cordial, but not overly friendly. We would have liked a bit more positive interaction. Overall, the experience was average. I doubt we will stay here in the future. Thank you.
Stayed 4 nights in Jul 2023

8/10 Good

Jena

Stayed 2 nights in Jul 2023

4/10 Poor

Susan

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

4/10 Poor

Michelle

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
Couldn’t turn on street due to construction. Once we finally found a place to park (after paying $20) we had to go search for the hotel. Entrance was very hard to find and no visible signage. Once located and checked in, we asked where to park and the only option they gave was to PAY for valet. I had already paid to park just to find the property. At this point I’m PISSED!! We finally get to our room, drop our luggage, rush to get ready for our event (running late at this point due to parking issues), and head back out. At the end of the evening we get back to our room and are ready to call or a night. We get ready for bed, plug our phones in to charge, to now find out that the provided USB charging station, in the room, DID NOT work. Then we notice that the bed covering had multiple, very obvious, stains on it. I paid over $400 for a one night stay!! I should have at least had clean bedding, working amenities, and a FREE place to park. RIDICULOUS!! I will NEVER stay again or recommend!!!
Stayed 1 night in Jul 2023

8/10 Good

Zack

Stayed 2 nights in Jul 2023

6/10 Okay

Michelle

Stayed 1 night in Jul 2023

8/10 Good

Markus

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2023