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JW Marriott Nashville

5.0 star property
Luxury Nashville hotel in Downtown Nashville with 2 restaurants
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for JW Marriott Nashville

Outdoor pool, pool cabanas (surcharge), pool umbrellas
Espresso maker, coffee/tea maker
Hypo-allergenic bedding, minibar, in-room safe, desk
Property amenity
2 restaurants, dinner served, American cuisine

Reviews

9.2 out of 10

Wonderful

Guests liked:

Friendly staff, property condition

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Spa
    Spa
  • Gym
    Gym
  • Room service
    Room service
  • Breakfast available
    Breakfast available

Explore the area

Map
201 8th Avenue South, Nashville, TN, 37203
  • Bridgestone Arena
    4 min walk
  • Music City Center
    6 min walk
  • Broadway
    6 min walk
  • Nashville, TN (BNA-Nashville Intl.)
    13 min drive

Room options

View all photos for Executive Suite, 1 King Bed, Non Smoking

Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Suite, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Portable fan
Blackout curtains
Rainfall showerhead
  • 56 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Portable fan
Blackout curtains
Rainfall showerhead
  • 39 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Corner

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 1 King Bed, Non Smoking, Corner

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Portable fan
Blackout curtains
Rainfall showerhead
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Portable fan
Blackout curtains
Rainfall showerhead
  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Corner

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 1 King Bed, Non Smoking, Corner

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Portable fan
Blackout curtains
Rainfall showerhead
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Corner

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 1 King Bed, Non Smoking, Corner

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Portable fan
Blackout curtains
Rainfall showerhead
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Queen (Hearing Accessible)

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Queen (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Portable fan
Blackout curtains
Rainfall showerhead
  • 39 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Portable fan
Blackout curtains
Rainfall showerhead
  • 39 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Portable fan
Blackout curtains
Rainfall showerhead
  • 39 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Living room

Suite, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Portable fan
Blackout curtains
Rainfall showerhead
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Portable fan
Blackout curtains
Rainfall showerhead
  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking

Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Suite, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Portable fan
Blackout curtains
Rainfall showerhead
  • 83 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Portable fan
Blackout curtains
Rainfall showerhead
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King (Hearing Accessible)

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe King (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Portable fan
Blackout curtains
Rainfall showerhead
  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard King (Mobility Accessible, Tub)

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard King (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Portable fan
Blackout curtains
Rainfall showerhead
  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About the area

Nashville

A luxury stay in the heart of Nashville awaits you at JW Marriott Nashville. Within just a 10-minute stroll, you'll find Bridgestone Arena and Music City Center. Highlights at this hotel include 2 restaurants, 2 bars/lounges and a full-service spa. .A relaxing day at Spa by JW can include deep-tissue massages, detox wraps and body wraps along with aromatherapy and mani/pedis. The steakhouse, Bourbon Steak by Michael, is open for dinner. Cumberland Bar is the hotel's own lobby lounge, serving drinks along with dinner and light fare. Enjoy the outdoor swimming pool, 24-hour gym, pool cabanas and pool loungers. 77000 square feet (7153 square metres) of event facilities include 15 meeting rooms and a conference centre, and other business amenities include a business centre and coworking space. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Each morning full breakfast is served between 6 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, including food and water bowls and an off-lead area. There's also the convenience of valet parking. .Sights within a 10-minute walk of this 5-property class Downtown Nashville hotel include Country Music Hall of Fame and Museum and Ryman Auditorium.

What's nearby

  • Bridgestone Arena - 4 min walk
  • Music City Center - 6 min walk
  • Country Music Hall of Fame and Museum - 7 min walk
  • Ryman Auditorium - 9 min walk
  • Nissan Stadium - 18 min walk

Getting around

  • Nashville Riverfront Station - 12 min walk
  • Nashville International Airport (BNA) - 13 min drive

Restaurants

  • ‪Hattie B's Hot Chicken - Nashville - Lower Broadway - ‬7 min walk
  • ‪Jeni's Splendid Ice Creams - ‬7 min walk
  • ‪Prince's Hot Chicken - ‬7 min walk
  • ‪Pete & Terry's Tavern - ‬5 min walk
  • ‪Blanco Tacos & Tequila - ‬7 min walk

About this property

JW Marriott Nashville

Luxury Nashville hotel in Downtown Nashville with 2 restaurants
JW Marriott Nashville offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness centre. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

A business centre, 15 meeting rooms, and coworking spaces are available. Event space at this hotel measures 77000 square feet (7153 square metres) and includes a conference centre. Spa services, a library, and a terrace are also featured at the luxury JW Marriott Nashville. For a fee, parking is available.

This 5-star Nashville hotel is smoke free.

  • 1 building
  • 533 guestrooms or units
  • 33 levels
  • 2 dining venues
  • 2 bars or lounges
  • Conference rooms
  • 77000 sq ft of conference space
  • 7153 sq. m of conference space
  • Built in 2018
  • Childcare (surcharge)
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Corner/local shop
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Coffee shop
  • Bar by the pool
JW Marriott Nashville offers 533 accommodations with minibars and espresso makers. 55-inch flat-screen televisions come with premium satellite channels, pay-per-view films and Netflix. Bathrooms include baths or showers with a rainfall showerhead, dressing gowns, slippers and complimentary toiletries.

In-room wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) is available for a surcharge. Business-friendly amenities include desks and safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Spa by JW has 5 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per night)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Secured, covered valet parking on site (USD 60 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6 AM to 10:30 AM for a fee: USD 5 to 50 for adults and USD 5 to 50 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Bourbon Sky
  • Bourbon Steak by Michael
  • Cumberland Bar
  • Stompin' Grounds
  • Stompin' Grounds Market

Family friendly

  • Babysitting (surcharge)
  • Free cot
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 15 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (77,000 square foot of space)
  • Coworking space

Outdoors

  • Garden
  • In a nature reserve
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible bathtub
  • Doorbell and phone notification
  • Front entrance ramp
  • Grab bar in bathtub (86 centimetre high)
  • Grab bar near toilet (86 centimetre high)
  • Handrails in stairways (91 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Low-height counter and sink (71 centimetre high)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Magnifying mirror
  • Pool hoist on site
  • Valet for wheelchair-equipped vehicles
  • Visual doorbell notification
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways (91 centimetre wide)
  • Wheelchairs on site

More

  • 1 building
  • 33 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2018
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium satellite channels
  • Hulu
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Portable fan
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 2:30 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 100.00 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 25 lb per pet)
  • Food and water bowls and an off-lead area are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 50.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 5 to 50 for adults and USD 5 to 50 for children
  • Fee for in-room wireless Internet: USD 9.95 per night (rates may vary)
  • Valet parking fee: USD 60 per day (in/out privileges)
  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • The seasonal pool will open in May and close in September.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

JW Marriott Nashville Hotel
JW Marriott
JW Marriott Nashville Hotel
JW Marriott Nashville Nashville
JW Marriott Nashville Hotel Nashville

Frequently asked questions

What is the cancellation policy at JW Marriott Nashville?

JW Marriott Nashville offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at JW Marriott Nashville?

As of 17 Nov 2024, prices found for a 1-night stay for 2 adults at JW Marriott Nashville on 27 Nov 2024 start from AU$480.69, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at JW Marriott Nashville?

Yep, JW Marriott Nashville has secured covered valet parking with in/out privileges for USD 60 per day.

Is there a spa on site at JW Marriott Nashville?

Yep, Spa by JW is available for guests. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as prenatal massages.

Does JW Marriott Nashville have a pool?

JW Marriott Nashville has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The pool is open from May to September.

What luxury perks are available at JW Marriott Nashville?

JW Marriott Nashville features a full-service spa, an outdoor pool and 2 restaurants. All guestrooms come with 24-hour room service and espresso makers.

What makes JW Marriott Nashville a romantic place to stay?

Couples spa treatments and a champagne service, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at JW Marriott Nashville.

Is JW Marriott Nashville family-friendly?

You bet! With amenities such as babysitting services and a corner/local shop, as well as free infant beds in the guestrooms, it's no surprise that JW Marriott Nashville is a hit with families.

Does JW Marriott Nashville serve breakfast?

Sure does, full breakfast is on offer daily between 6 AM and 10:30 AM.

Is there a free airport shuttle available at JW Marriott Nashville?

No, JW Marriott Nashville does not offer an airport shuttle service.

Is there a bar or restaurant at JW Marriott Nashville?

Yep, they've got a poolside bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at JW Marriott Nashville?

Check-in begins at 4 PM. Check-out time is 11 AM.

Are pets allowed at JW Marriott Nashville?

Cats and dogs are welcome at JW Marriott Nashville, with dog exercise areas and food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 11 kg per pet.

JW Marriott Nashville Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 715 out of 938 reviews" "
Rating 8 - Good. 123 out of 938 reviews" "
Rating 6 - Okay. 49 out of 938 reviews" "
Rating 4 - Poor. 31 out of 938 reviews" "
Rating 2 - Terrible. 20 out of 938 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kevin Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is outstanding.
Stayed 2 nights in Aug 2024

8/10 Good

Kari

Travelled with partner
Liked: Amenities
This hotel is in a great location downtown with pretty views. Disappointed in the check in and reservation because I booked a king bed and was put in a room with two queens and they didn’t tell me until I was in the room. I called the desk to ask for the king I reserved and she called back to tell me there were no king beds available and I could possibly move if someone cancelled the next day. If they aren’t going to honor expedia booking types then the room listing should say “king or two queens” when you select the room. I was annoyed by her lack of understanding as she said there was no price difference and didn’t offer anything to attempt to make it right like offer a credit from the mini bar or anything to make it seem like they cared about the trouble. Overall the room was nice and the pool was great! We rented a cabana but they needed more attendants at the pool. Our server was unable to come to our area much because of all the other people at the pool but he was nice and it looked like they needed more attendants. Overall we had a good stay but honestly if I would have known it wasn’t a king bed, I would have reserved a different hotel downtown, that was disappointing for marriott, I expected better.
Stayed 2 nights in Aug 2024

10/10 Excellent

Earl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Staff was very accommodating and nice. Great location.
Stayed 3 nights in Aug 2024

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jay and Shinelle were FANTASTIC!
Stayed 3 nights in Aug 2024

10/10 Excellent

Jeremy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were on the fourth floor and I would request a higher floor in the future as it was a bit noisy. Room was nice however.
Stayed 2 nights in Aug 2024

10/10 Excellent

Amber

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the room, coffee shop, workout area, pool, convenience of location, and friendliness of staff!
Stayed 3 nights in Aug 2024

10/10 Excellent

shannon, Eufaula

Travelled with partner
Liked: Amenities
Very nice hotel and close to the night life
Stayed 3 nights in Jul 2024

10/10 Excellent

Peter

Stayed 2 nights in Aug 2024

10/10 Excellent

stephen

Liked: Cleanliness, staff & service
Stayed 4 nights in Aug 2024

10/10 Excellent

luigi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is near major attractions within 10min walk. Beautiful hotel with all upscale amenities. Really wanted to spend time by the pool on our last day but closed for cleaning. We could have used another hotels but theirs is so beautiful. This is my only disappointment…
Stayed 3 nights in Aug 2024

10/10 Excellent

Gina

Stayed 1 night in Jul 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Pool area
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

paula

Stayed 1 night in Aug 2024

10/10 Excellent

Diana G

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean hotel, friendly staff and great location to activities. Good size pool with lots of seating is a plus!
Stayed 3 nights in Jul 2024

8/10 Good

Daniel Joseph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
they messed up our accommodations. For the price you would think they would could figure that out.
Stayed 3 nights in Jul 2024

8/10 Good

Sean

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, but watch out for extra charges.
Looks like I was charged a mini bar fee even though I didn’t have anything from the minibar and a telephone fee, when I only used their phone to call for room service. Already an expensive hotel, kind of shady to nickel and dime their guests.
Stayed 3 nights in Jul 2024

10/10 Excellent

Michelle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It felt like an all-inclusive resort. The staff never said no. They made things/requests happen for you, from the front desk staff to the lounge staff to the bellhop. Amazing service and quality care.
Stayed 3 nights in Jul 2024

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff and property location were excellent. The shower pressure and lack of a shower door made grooming less lovely. I should have checked before booking, but is not a hot tub on the property.
Stayed 4 nights in Jul 2024

8/10 Good

Lynn C De

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was a nice. We really picked this hotel because of the pool which was very nice. Only issue for me was they have a lot of nuts in the bar/lounge area, I have an allergy and the nuts were in the crevices and on the material of the seats so we were not able to enjoy sitting there Also, we requested a king bed and got a room with double beds, lastly just for others to be aware they do allow dogs so we had a dog barking next to our room for a couple of nights.
Stayed 4 nights in Jul 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and staff was helpful. The pool and fitness room was clean. Perfect location and close to both broadway and the gulch! I highly recommend staying!
Stayed 3 nights in Jul 2024

10/10 Excellent

Albert

Stayed 2 nights in Jul 2024

8/10 Good

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it here!
Stayed 1 night in Jul 2024

10/10 Excellent

Mark

Great service
Stayed 2 nights in Jul 2024