DoubleTree by Hilton New Orleans

4.0 star property
Hotel with 2 restaurants, steps from Canal Street

Photo gallery for DoubleTree by Hilton New Orleans

Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Lobby
Exterior
Penthouse, 2 Bedrooms
View from room

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Housekeeping
  • Parking available
  • 24/7 front desk
The current price is AU$183
includes taxes & fees
21 Apr - 22 Apr

Explore the area

Map
300 Canal St, New Orleans, LA, 70130
  • Canal Street
    ‪1 min walk‬
  • Caesars New Orleans Casino
    ‪3 min walk‬
  • Bourbon Street
    ‪9 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪28 min drive‬

Room options

Junior, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
  • 47 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
  • 56 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed, Accessible, Bathtub

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • 51 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-in shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, Accessible (Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Penthouse, 2 Bedrooms

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 125 sq m
  • City view
  • Sleeps 5
  • 2 King Beds

Room, Accessible (Hearing)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, Accessible

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed, Pool View (Oversized)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • 51 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Junior Single Room, 1 King Bed

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • 51 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

King, Deluxe Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About the area

New Orleans

DoubleTree by Hilton New Orleans puts you in the heart of New Orleans, within steps of popular attractions like Canal Street and Caesars New Orleans Casino. Highlights at this hotel include 2 restaurants, a 24-hour gym and a bar/lounge. .This business-friendly hotel offers free WiFi in public areas, a fitness centre and a business centre. Additionally, you'll find a 24-hour business centre, a coffee shop/cafe and a snack bar/deli. Full breakfast is available daily between 7:00 AM and 10:00 AM. There's also the convenience of valet parking. .Attractions within a 10-minute walk of this 4-property class New Orleans Central Business District hotel include Audubon Aquarium and Bourbon Street.

What's nearby

  • Canal Street - 1 min walk - 0.1 km
  • Caesars New Orleans Casino - 3 min walk - 0.3 km
  • Bourbon Street - 9 min walk - 0.8 km
  • Ernest N. Morial Convention Center - 10 min walk - 0.9 km
  • National World War II Museum - 18 min walk - 1.5 km

Getting around

  • Canal at South Peters Stop - 1 min walk
  • New Orleans Union Passenger Terminal - 9 min drive
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) - 28 min drive

Restaurants

  • ‪Mother's Restaurant - ‬3 min walk
  • ‪Willies Chicken Shack - ‬2 min walk
  • ‪Creole House Restaurant & Oyster Bar - ‬4 min walk
  • ‪Observatory Eleven - ‬4 min walk
  • ‪Ruby Slipper Cafe - Central Business District - ‬2 min walk

About this property

DoubleTree by Hilton New Orleans

Hotel with 2 restaurants, steps from Canal Street
There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 11 square feet (1 square metres) and includes conference space. A 24-hour fitness centre, a terrace, and a vending machine are also featured at the business-friendly DoubleTree by Hilton New Orleans. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star New Orleans hotel is smoke free.

  • 367 guestrooms or units
  • 17 levels
  • 2 dining venues
  • Conference rooms
  • 11 sq ft of conference space
  • 1 sq. m of conference space
  • Built in 1973
  • Deli
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
DoubleTree by Hilton New Orleans offers 367 accommodations with laptop-compatible safes and a safe. 45-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This New Orleans hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (USD 11.95 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, uncovered valet parking on site (USD 55 per night; includes in/out privileges)
  • Limited on-site parking

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: USD 22 for adults and USD 15 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift (102 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Thin carpet in room
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (89 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 45-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 1:00 AM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 22.0 for adults and from USD 15.0 for children
  • Fee for in-room wireless Internet: USD 11.95 per day (rates may vary)
  • Valet parking fee: USD 55.00 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Hotel New Orleans
DoubleTree Hilton New Orleans
DoubleTree New Orleans
Hilton DoubleTree New Orleans
Hilton New Orleans DoubleTree
New Orleans DoubleTree
New Orleans DoubleTree Hilton
New Orleans Hilton DoubleTree
Doubletree Hotel New Orleans
DoubleTree Hilton New Orleans Hotel
Doubletree By Hilton Orleans
DoubleTree by Hilton New Orleans Hotel
DoubleTree by Hilton New Orleans New Orleans
DoubleTree by Hilton New Orleans Hotel New Orleans

Frequently asked questions

What is the cancellation policy at DoubleTree by Hilton New Orleans?

DoubleTree by Hilton New Orleans offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at DoubleTree by Hilton New Orleans?

As of 6 Apr 2025, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton New Orleans on 21 Apr 2025 start from AU$182.60, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at DoubleTree by Hilton New Orleans?

Yep, DoubleTree by Hilton New Orleans has secured uncovered valet parking with in/out privileges for USD 55.00 per night. Onsite parking is limited.

Is DoubleTree by Hilton New Orleans family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that DoubleTree by Hilton New Orleans is a hit with families.

Does DoubleTree by Hilton New Orleans serve breakfast?

Yep, full brekkie is on offer daily between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at DoubleTree by Hilton New Orleans?

No, DoubleTree by Hilton New Orleans does not offer an airport shuttle service.

Is there a bar or restaurant at DoubleTree by Hilton New Orleans?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at DoubleTree by Hilton New Orleans?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at DoubleTree by Hilton New Orleans?

No, pets are not allowed.

DoubleTree by Hilton New Orleans Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 506 out of 1006 reviews
Rating 8 - Good. 227 out of 1006 reviews
Rating 6 - Okay. 136 out of 1006 reviews
Rating 4 - Poor. 72 out of 1006 reviews
Rating 2 - Terrible. 65 out of 1006 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Isidro

Stayed 2 nights in Dec 2024

8/10 Good

Verified traveller

Liked: Staff & service
Was ok but should be better for the price
Check in was lacking. They were polite but, they said our room wasnt ready yet and they would call me. I sat there for 1 hour then asked. They apologized and said it was ready. Ugh. Then next morning they were trying to come in our room 2 hours before checkout and we had not checked out. Bathroom had a ton of rust in shower.
Stayed 1 night in Jan 2025

8/10 Good

Ian

Liked: Cleanliness, staff & service, room comfort
Great location but not sound proof
Hotel is in a great location for getting around New Orleans, everywhere is walkable and it’s a lively place. Downside is the hotel isn’t very sound proof, you could hear all coming and going in our room and as you would expect in Mew Orleans people are moving around at every hour! The décor in our room was a little worn out with damp patches in the ceiling but the housekeeping was excellent, couldn’t fault them.
Stayed 6 nights in Dec 2024

10/10 Excellent

Marisol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Clean. Friendly staff. Went for the Raiders vs Saints game. Elevators were slow game day because it was so busy but outside of that, we’d definitely stay again.
Stayed 3 nights in Dec 2024

6/10 Okay

michael

Travelled with family
Disliked: Staff & service, property conditions & facilities
Check in was unfriendly. Building is really old and some elevators were not working
Stayed 2 nights in Jan 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Must Stay
Stayed 3 nights in Dec 2024

8/10 Good

ROBERTO

Stayed 3 nights in Dec 2024

6/10 Okay

shuangyi

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Great location. Staff doesn’t seem enthusiastic in helping customers. Made three requests for towels. Never got them
Stayed 3 nights in Dec 2024

8/10 Good

David

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, the location and the amenities of the venue were good.
Stayed 4 nights in Dec 2024

10/10 Excellent

Tara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and breakfast at the hotel was excellent
Stayed 1 night in Jan 2025

6/10 Okay

Christophori

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every night the walls sounded like a laundry machine was running.
Stayed 4 nights in Dec 2024

10/10 Excellent

edgar

Stayed 4 nights in Dec 2024

4/10 Poor

Jun

Travelled with family
Disliked: Staff & service
poor customer service, small room
Stayed 3 nights in Dec 2024

2/10 Terrible

pagliacci, Harkers Island

Stayed 5 nights in Dec 2024

8/10 Good

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

6/10 Okay

Brenda

Stayed 2 nights in Dec 2024

10/10 Excellent

Edward

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful, and room was clean love the location i give a 10 to the staff good job.
Stayed 2 nights in Dec 2024

2/10 Terrible

Meghan

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Absolutely horrible … front desk staff on all shifts are very rude, and of course the general manager Francis Carmillio was never available. Ask for towels never received them, Refrigerator did not work, requested 3 times to be fixed. Will never return to this hotel would rather pay more and stay somewhere where the staff is courteous. It cost nothing to be kind, and the staff needs to realize the guest contributes to their hourly wage. Very disappointing stay. Word of mouth goes along way, my family and friends go to New Orleans and I will share this horrible experience to all social media and anyone traveling.
Stayed 3 nights in Dec 2024

10/10 Excellent

Alfred

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the ease of checking in
Stayed 1 night in Dec 2024

8/10 Good

Elisha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only unpleasant issue was the elevator not working properly.
Stayed 1 night in Dec 2024

10/10 Excellent

Johnny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Trista

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!
We came in for the weekend for the football game and the hotel was perfect for us. We were close enough to Caesars Superdome, the French Quarter and Caesars Casino to walk. It was super easy to check in and out and all the staff were polite and helpful. Will definitely stay here again.
Stayed 1 night in Dec 2024

4/10 Poor

Linda

Liked: Cleanliness, staff & service, room comfort
NO hot water.
The room was great, clean and comfortable. However, when I checked in was told there was no hot water. This continued for the entire day. Was difficult because I was there for a wedding that evening and could not take a shower because of no hot water. My son and his wife stayed there too, and they were given points for the problem however I was offered nothing.
Stayed 1 night in Dec 2024

2/10 Terrible

Dame

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Want never stay again
The water in toilet ran all night n want flush . paid for a king was gave a double no towels rusty n smelled like old water defy sewer problem.But one thing the lady at front was understanding only good thing in the hotel
Stayed 1 night in Dec 2024

10/10 Excellent

Debra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024