4/10 Poor
MARIJA, Bronx
Travelled with family
28 Dec 2024
Disliked: Amenities
The staff was not very friendly when I asked for recommendations, and the shower water was scalding hot. I called the concierge in the morning to either fix it or switch my room, but I didn’t hear back until almost 5 pm. By that time, I hadn't been able to shower all day because the water was too hot. It was frustrating that it took so long to resolve.
As for cleanliness, the second room was not up to standard. There was spilled coffee or something similar on the console table, and the corners under the glass were dirty. I wouldn’t return, though the location was convenient.
Additionally, I had thought I booked the Caesers Hotel, but it turned out I was actually staying in the Harrahs building, associated with Caesars, which was a letdown. I should’ve paid more attention to the details when making my reservation.
MARIJA
Stayed 2 nights in Dec 2024