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Ascotia off Queen

3.0 star property
Hotel with a 24-hour front desk, steps from Queen Street Shopping District

Photo gallery for Ascotia off Queen

Executive Room
Reception
View from room
Lobby sitting area
Bar (on property)

Reviews

7.4 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Bar
  • Breakfast available
  • Parking available
  • Laundry
The current price is AU$97
includes taxes & fees
24 Feb - 25 Feb

Explore the area

Map
3 Scotia Place, Auckland, 1010
  • Queen Street Shopping District
    ‪1 min walk‬
  • University of Auckland
    ‪4 min walk‬
  • Auckland Town Hall
    ‪6 min walk‬
  • Auckland (AKL-Auckland Intl.)
    ‪26 min drive‬

Room options

View all photos for Executive Room

Executive Room

Executive Room

Highlights

Heating
Fridge
Plasma TV
Separate bedroom
Fan
Hairdryer
Rainfall showerhead
Private bathroom
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Two Bedroom Apartment

1 bedroom, iron/ironing board, free WiFi, bed sheets

Two Bedroom Apartment

Highlights

Separate dining area
Separate sitting area
Heating
Fridge
Dining table
Plasma TV
Separate bedroom
Fan
  • 60 sq m
  • City view
  • Sleeps 5
  • 2 Single Beds and 1 Queen Bed

View all photos for Queen Room

1 bedroom, iron/ironing board, free WiFi, bed sheets

Queen Room

Highlights

Heating
Fridge
Plasma TV
Separate bedroom
Fan
Hairdryer
Rainfall showerhead
Private bathroom
  • 17 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room

Twin Room

Twin Room

Highlights

Heating
Fridge
Plasma TV
Separate bedroom
Fan
Hairdryer
Rainfall showerhead
Private bathroom
  • 17 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for King Room

1 bedroom, iron/ironing board, free WiFi, bed sheets

King Room

Highlights

Heating
Fridge
Plasma TV
Separate bedroom
Fan
Hairdryer
Rainfall showerhead
Private bathroom
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

1 bedroom, iron/ironing board, free WiFi, bed sheets

Superior Room

Highlights

Heating
Fridge
Plasma TV
Separate bedroom
Fan
Hairdryer
Rainfall showerhead
Private bathroom
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Studio

1 bedroom, iron/ironing board, free WiFi, bed sheets

Superior Studio

  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room

1 bedroom, iron/ironing board, free WiFi, bed sheets

Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Two Bedroom Apartment

1 bedroom, iron/ironing board, free WiFi, bed sheets

Two Bedroom Apartment

  • Sleeps 5
  • 2 Single Beds and 1 Queen Bed

View all photos for Queen Room

1 bedroom, iron/ironing board, free WiFi, bed sheets

Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room

1 bedroom, iron/ironing board, free WiFi, bed sheets

Executive Room

  • Sleeps 2
  • 1 King Bed

View all photos for King Room

1 bedroom, iron/ironing board, free WiFi, bed sheets

King Room

  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby sitting area

Kiwi International Hotel

  • Free WiFi
  • Business services
  • Laundry
  • Housekeeping
3.8 out of 5, Good, (1003)
The price is AU$77
for 1 room
includes taxes & fees
2 Mar - 3 Mar
Kiwi International Hotel

About the area

Auckland

Ascotia off Queen places you in the centre of Auckland, steps from Queen Street Shopping District and within a short 5-minute stroll of University of Auckland. Highlights at this hotel include a restaurant and in-room free WiFi. .For a drink, you can stop by the hotel's own lounge bar. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Continental breakfast is available daily between 7 AM and 9:30 AM. There's also the convenience of self parking. .Within a 15-minute walk of this 3-property class Auckland Central Business District hotel, attractions include Sky Tower and SkyCity Casino.

What's nearby

  • Queen Street Shopping District - 1 min walk
  • University of Auckland - 4 min walk
  • Sky Tower - 13 min walk
  • SkyCity Casino - 14 min walk
  • Auckland Ferry Terminal - 5 min drive

Getting around

  • Gaunt Street Tram Stop - 4 min drive
  • Auckland Mt Eden Station - 19 min walk
  • Auckland (AKL-Auckland Intl.) - 26 min drive

Restaurants

  • ‪St Kevins Cafe - ‬3 min walk
  • ‪Chadam - ‬4 min walk
  • ‪Bestie Cafe - ‬3 min walk
  • ‪Eight at Cordis, Auckland - ‬3 min walk
  • ‪The Whitelady K Road - ‬3 min walk

About this property

Ascotia off Queen

Hotel with a 24-hour front desk, steps from Queen Street Shopping District
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A vending machine, multilingual staff, and tour/ticket assistance are also featured at Ascotia off Queen. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Auckland hotel is smoke free.

  • 1 building
  • 82 guestrooms or units
  • 9 levels
  • Built in 1996
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Ascotia off Queen offers 82 accommodations with complimentary bottles of water and a hairdryer. 32-inch plasma televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). An iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

Languages

Chinese (Mandarin), English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Secured parking on site (NZD 35 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7 AM to 9:30 AM for a fee: NZD 20 for adults and NZD 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Bicycle tours
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Fan
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 3.15 per cent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from March 7 2023 to March 6 2025 (dates subject to change):
  • Breakfast
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 35 per night.
  • Cots (infant beds) are available for NZD 25 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 250.00 per stay
  • Breakage deposit: NZD 250.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately NZD 20 for adults and from NZD 10 for children
  • Secured self-parking fee: NZD 35 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: NZD 25 per night
  • Rollaway bed fee: NZD 35 per night
  • Credit card charges are subject to a surcharge of 3.15 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and on-site parking
This property accepts credit cards, debit cards and cash
On-site parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and on-site parking. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. On-site parties or group events are strictly prohibited. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a smoke detector and window guards in all accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Ascotia
Ascotia off Queen
Ascotia off Queen Auckland
Ascotia off Queen Hotel
Ascotia off Queen Hotel Auckland
Ascotia Off Queen Auckland, New Zealand
Ascotia off Queen Hotel
Ascotia off Queen Auckland
Ascotia off Queen Hotel Auckland

Frequently asked questions

What is the cancellation policy at Ascotia off Queen?

Ascotia off Queen offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Ascotia off Queen?

As of 16 Feb 2025, prices found for a 1-night stay for 2 adults at Ascotia off Queen on 24 Feb 2025 start from AU$97.34, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Ascotia off Queen?

Yep, Ascotia off Queen has a secured self car park for NZD 35 per night. Onsite parking is limited.

Are there any beaches close to Ascotia off Queen?

The closest beach to Ascotia off Queen is Takapuna Beach (7.7 km).

What makes Ascotia off Queen a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Ascotia off Queen.

Does Ascotia off Queen serve breakfast?

Yep, continental breakfast is served daily between 7 AM and 9:30 AM. Please note that breakfast will unavailable between March 7 2023 and March 6 2025 (subject to change).

Is there a free airport shuttle available at Ascotia off Queen?

No, Ascotia off Queen does not offer an airport shuttle service.

Is there a bar or restaurant at Ascotia off Queen?

Yep, they've got a lounge bar and an onsite restaurant. The dining venue will be unavailable from March 7 2023 to March 6 2025 (dates subject to change).

What time are check-in & check-out at Ascotia off Queen?

Check-in begins at 3:00 PM. Check-out time is 10 AM.

Are pets allowed at Ascotia off Queen?

No, only service animals are allowed.

Ascotia off Queen Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 261 out of 1001 reviews
Rating 8 - Good. 380 out of 1001 reviews
Rating 6 - Okay. 183 out of 1001 reviews
Rating 4 - Poor. 113 out of 1001 reviews
Rating 2 - Terrible. 64 out of 1001 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Scott

Travelled with partner
Disliked: Property conditions & facilities
On arrival told air con was not workig in the building in NZ hottest tie of year. We were offered a fan, which died very early in the evening. Also found that our Queen room was actually a twin (which we took becuase it was so hot and uncomfortable in the room) Toilet cistern would not full and I had to adjust to get it fixed The drain in the shower only worked slowly so it overflowed. Door on the shower had a broken hinge and left a hole that water went onto the toilet. I had been there before and it was fine, but there has obviously been no maintenance or improvements over the last half dozen years - avoid this hotel now
Stayed 2 nights in Jan 2025

4/10 Poor

Lori

Disliked: Cleanliness, property conditions & facilities
The curtain rods didn’t even go across the window so curtains could shut and light coming through, tv in weird spot and couldn’t figure out how to use. Bed was quite comfy.
Stayed 1 night in Jan 2025

10/10 Excellent

Kirisimasi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Carpark too far
Stayed 7 nights in Dec 2024

4/10 Poor

Stephen

Disliked: Property conditions & facilities
the angular room was a design nightmare with the small tv that wasnt a smart tv no netflix etc, pointed more out the window than the bed. No seats or chairs, pokey rooms wasted space, odd cubicles, no cooking facility, shower head all limed up and water not very hot and a fridge that looked like it came out of a 70's caravan. they did move me to a room where the tv pointed at the bed at least. breakfast was okay too. the VR right next door was a hundred x better for not much more $
Stayed 2 nights in Dec 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

6/10 Okay

Graham

Stayed 1 night in Dec 2024

10/10 Excellent

Todd

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here before and this time the service was amazing especially the room service. We will definitely stay again when we’re in town for pleasure. Parking is a little tricky but we parked on the street.
Stayed 1 night in Nov 2024

6/10 Okay

Justin

Stayed 3 nights in Oct 2024

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

J

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Heat pump/air conditioning wasn't working so a small Living and Co heater was in tthe room. Very cold draft coming through the main door (had to use a towel to stop this) with very cold fans operating continuously in the bathroom and side room where fridge and closest was. Free wine and treats provided
Stayed 2 nights in Nov 2024

6/10 Okay

Marco

Travelled with family
Liked: Cleanliness, staff & service
Clean and convenient. Modern bathroom, but water pressure in shower not great.
Stayed 2 nights in Nov 2024

2/10 Terrible

Mark

Business traveller
Disliked: Staff & service
Made an error booking for wrong night. Not interested in changing. Just money grabbing
Stayed 1 night in Nov 2024

8/10 Good

Steve

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Adequate accommodation for the price you pay. Enjoyed our stay. Basic continental breakfast, but perfect to get the day started. Would definitely stay here again.
Stayed 4 nights in Oct 2024

8/10 Good

Jasmin

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Staff were amazing. Heatpump needs filters changed so didn't work, but apart from that decent place to stay
Stayed 2 nights in Oct 2024

4/10 Poor

Masao, Auckland

Stayed 2 nights in Sep 2024

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Peter

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay.
Stayed 1 night in Jul 2024

8/10 Good

Gurvinder

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 3 nights in Oct 2024

8/10 Good

Wairua

Business traveller
Liked: Cleanliness, staff & service
Overall excellent location, comfortable budget hotel. Super nice staff. Parking is limited needing pre booking and can be difficult for larger vehicles due to awkward space configuration. But, you get what you pay for.
Stayed 2 nights in Oct 2024

6/10 Okay

Andrew

Liked: Staff & service
Nice friendly staff. General appearance is tired looking. No air con in rooms. The daily room clean could be a bit more thorough.
Stayed 9 nights in Oct 2024

10/10 Excellent

Campbell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fine as a simple place to stay for a night, although I wouldn't like to have spent much time in the room as it was small. It's not a complaint as such - I had things to do, I just needed the bed and bathroom - but I wouldn't like to be there for a week.
Stayed 1 night in Sep 2024

10/10 Excellent

Charlotte

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
The 'free water' glass bottles in the fridge were dirty. I couldn't figure out the heat pump so had to use a heater that was already placed in the room so I'm guessing they already knew that the heat pump didn't pump heat.
Stayed 2 nights in Sep 2024

10/10 Excellent

Hiria

Liked: Cleanliness, staff & service, property conditions & facilities
Lady at the desk when I came in was super friendly really helpful as well as I'm not from Auckland she pointed me to the closest carpark
Stayed 1 night in Sep 2024

8/10 Good

Ciai

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Jun 2024