6/10 Okay
Dennis
Travelled with partner
21 Jan 2025
Liked: Cleanliness, staff & service, amenities
While we did have an issue the first night, the staff tried to handle it professionally. The property itself is cute and modern. It's definitely not what we are used to. Since our regular place was going to be closed for a renovation we decided to try this property being part of the Hilton family. That staff was amazing and friendly. We felt welcomed the entire time. The thing is when you're used how one property is in the Hilton family it's generally what you stick to. Other than our 1 issue we had no other complaints about the property. It's cozy and quit. The pool was nice and warm and also has a hot tub you can jump over into the pool which is really cool. The housekeeping staff was also incredibly helpful and friendly. We had 4 different rooms in 24 hours and actually had left a few items in the one room and when returning to our newest room the housekeeper was there with our items. I actually had lost track in all the moves. The rooms were actually very clean and I don't believe our issue was the fault of the hotel but probably a previous guest, which is extremely gross. Like a true Hilton property they did do the correct thing for us.
The parking garage could use a few more signs keeping people from blocking the entrance but that's pretty minor this time of year, in the summer I can imagine this a huge pita.
Dennis
Stayed 3 nights in Jan 2025