DoubleTree by Hilton Hotel Orlando at SeaWorld

4.0 star property
Family-friendly hotel with 2 restaurants and 2 outdoor pools
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for DoubleTree by Hilton Hotel Orlando at SeaWorld

2 outdoor pools, pool cabanas (surcharge), pool umbrellas
2 outdoor pools, pool cabanas (surcharge), pool umbrellas
Premium bedding, pillow-top beds, in-room safe, desk
Daily buffet breakfast (USD 25 per person)
Room, 1 King Bed, Tower

Reviews

7.2 out of 10

Good

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • Room service
    Room service
  • Laundry
    Laundry

Explore the area

Map
10100 International Drive, Orlando, FL, 32821
  • SeaWorld® Orlando
    6 min walk
  • Aquatica
    8 min walk
  • Orange County Convention Center
    18 min walk
  • Orlando, FL (MCO-Orlando Intl.)
    17 min drive

Room options

Junior Suite, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Blackout curtains
Separate bedroom
Pillow-top bed
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Premium bedding
Pillow-top bed
Blackout curtains
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking (Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Premium bedding
Pillow-top bed
Blackout curtains
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Tower (Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Premium bedding
Pillow-top bed
Blackout curtains
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
HDTV
Premium bedding
Pillow-top bed
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Resort View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Sofa bed
Premium bedding
Blackout curtains
  • 33 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Tower

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Premium bedding
Pillow-top bed
Blackout curtains
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Tower

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Premium bedding
Pillow-top bed
Blackout curtains
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Blackout curtains
Separate bedroom
Pillow-top bed
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Premium bedding
Pillow-top bed
Blackout curtains
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
HDTV
Blackout curtains
Separate bedroom
  • Sleeps 4
  • 1 King Bed

Deluxe Suite, 1 King Bed, Non Smoking

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
HDTV
Blackout curtains
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
HDTV
Blackout curtains
Separate bedroom
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Non Smoking, Resort View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Premium bedding
Pillow-top bed
Blackout curtains
  • Resort view
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed, Accessible

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Premium bedding
Pillow-top bed
Blackout curtains
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Blackout curtains
Separate bedroom
Pillow-top bed
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Blackout curtains
Separate bedroom
Pillow-top bed
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Accessible

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Premium bedding
Pillow-top bed
Blackout curtains
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Premium bedding
Pillow-top bed
Blackout curtains
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Resort View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Premium bedding
Pillow-top bed
Blackout curtains
  • 33 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Corner

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Premium bedding
Pillow-top bed
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Garden View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Premium bedding
Pillow-top bed
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Garden View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Premium bedding
Pillow-top bed
Blackout curtains
  • Sleeps 2
  • 1 King Bed

Room, Non Smoking (Parlor)

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Premium bedding
Pillow-top bed
  • Sleeps 2
  • 1 Double Sofa Bed

Similar properties

About the area

Orlando

A family-friendly stay in Orlando awaits you at DoubleTree by Hilton Hotel Orlando at SeaWorld. Within a 20-minute stroll, you'll find Aquatica and Orange County Convention Center. Highlights at this hotel include 2 restaurants, 2 outdoor swimming pools and 3 bars/lounges. .Barefoot Bar serves American cuisine and is open for lunch and dinner. For a drink, you can stop by the hotel's own poolside bar. Enjoy the 24-hour gym, kids' swimming pool, pool cabanas and pool loungers. 82659 square feet (7679 square metres) of event facilities include 42 meeting rooms and conference space. Added amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Each morning buffet breakfast is served between 7:00 AM and 11:00 AM. There's also the convenience of self parking. .With a stay at this 4-property class Orlando hotel, you'll be 2.1 km (1.3 mi) from Pointe Orlando and 3.5 km (2.2 mi) from SEA LIFE Orlando Aquarium.

What's nearby

  • SeaWorld® Orlando - 6 min walk
  • Aquatica - 8 min walk
  • Orange County Convention Center - 18 min walk
  • Discovery Cove - 2 min drive
  • Pointe Orlando - 3 min drive

Getting around

  • Sand Lake Road Station - 12 min drive
  • Orlando Station - 15 min drive
  • Orlando International Airport (MCO) - 17 min drive

Restaurants

  • ‪Voyager's Smoke House - ‬15 min walk
  • ‪Wild Arctic - ‬4 min drive
  • ‪McDonald's - ‬9 min walk
  • ‪Smoooth Java Coffee Bar - ‬17 min walk
  • ‪Seafire Grill - ‬3 min drive

About this property

DoubleTree by Hilton Hotel Orlando at SeaWorld

Family-friendly hotel with 2 restaurants and 2 outdoor pools
As a guest of DoubleTree by Hilton Hotel Orlando at SeaWorld, you'll find 2 outdoor swimming pools, a 24-hour fitness centre, and a children's pool. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Public spaces have free WiFi.

Event space at this hotel measures 82659 square feet (7679 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the family-friendly DoubleTree by Hilton Hotel Orlando at SeaWorld. For a fee, parking is available.

This 4-star Orlando hotel is smoke free.

  • 1 building
  • 1042 guestrooms or units
  • 14 levels
  • 2 dining venues
  • 3 bars or lounges
  • Conference rooms
  • 82659 sq ft of conference space
  • 7679 sq. m of conference space
  • Built in 1980
  • Deli
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Outdoor picnic space
  • Gift shop
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar by the pool
DoubleTree by Hilton Hotel Orlando at SeaWorld offers 1042 accommodations with laptop-compatible safes and a safe. Pillowtop beds feature premium bedding. 42-inch LCD televisions come with premium digital channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and change of bedsheets can be requested.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured parking on site (USD 30 per night; includes in/out privileges)
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 25 per person
  • 2 restaurants
  • 3 bars/lounges
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Alberto's Pizzeria
  • Barefoot Bar
  • Laguna Restaurant & Bar
  • Shuggy Sugar Ice Cream
  • Sonoma Lobby Bar

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Mini golf
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 42 meeting rooms
  • 82,659 square feet of conference space

Outdoors

  • Outdoor furniture
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)

More

  • 1 building
  • 14 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1980
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Maximum 2 (weight limit: 70 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 17 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 28.12 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • In-room bottled water
  • Shuttle service

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 25 per person
  • Secured self-parking fee: USD 30 per night (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, Eurocard, debit cards and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • One child aged 17 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Hotel Orlando SeaWorld
DoubleTree Hilton Hotel SeaWorld
DoubleTree Hotel Orlando SeaWorld
DoubleTree Orlando SeaWorld
DoubleTree Orlando SeaWorld Hotel
Hilton DoubleTree Orlando SeaWorld
Hilton Orlando SeaWorld DoubleTree
Hotel DoubleTree Orlando SeaWorld
Orlando SeaWorld DoubleTree
DoubleTree Hilton SeaWorld
DoubleTree Hilton Orlando SeaWorld
DoubleTree by Hilton Hotel Orlando at SeaWorld Hotel
DoubleTree by Hilton Hotel Orlando at SeaWorld Orlando
DoubleTree by Hilton Hotel Orlando at SeaWorld Hotel Orlando

Frequently asked questions

What is the cancellation policy at DoubleTree by Hilton Hotel Orlando at SeaWorld?

DoubleTree by Hilton Hotel Orlando at SeaWorld offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at DoubleTree by Hilton Hotel Orlando at SeaWorld?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Hotel Orlando at SeaWorld on 25 Nov 2024 start from AU$143.80, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at DoubleTree by Hilton Hotel Orlando at SeaWorld?

Yep, DoubleTree by Hilton Hotel Orlando at SeaWorld has a secured self car park with in/out privileges for USD 30 per night.

Does DoubleTree by Hilton Hotel Orlando at SeaWorld have a pool?

Yep, and guests love it! DoubleTree by Hilton Hotel Orlando at SeaWorld has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella.

Does DoubleTree by Hilton Hotel Orlando at SeaWorld have a waterslide?

No, there is no waterslide at DoubleTree by Hilton Hotel Orlando at SeaWorld, but Aquatica is a short 8-minute walk away.

What luxury perks are available at DoubleTree by Hilton Hotel Orlando at SeaWorld?

DoubleTree by Hilton Hotel Orlando at SeaWorld features 2 outdoor pools, 2 restaurants and 3 bars. All guestrooms come with pillowtop beds, premium bedding and room service.

What makes DoubleTree by Hilton Hotel Orlando at SeaWorld a romantic place to stay?

Poolside dining and romance packages, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at DoubleTree by Hilton Hotel Orlando at SeaWorld.

Is DoubleTree by Hilton Hotel Orlando at SeaWorld family-friendly?

You bet! With amenities such as a children's pool and children's meals, as well as free infant beds in the guestrooms, it's no surprise that DoubleTree by Hilton Hotel Orlando at SeaWorld is a hit with families.

Does DoubleTree by Hilton Hotel Orlando at SeaWorld serve breakfast?

Yep, our guests can't get enough of the buffet breakfast here! Available daily between 7:00 AM and 11:00 AM, this is the place to fuel up for a big day of adventure.

Is there a free airport shuttle available at DoubleTree by Hilton Hotel Orlando at SeaWorld?

No, DoubleTree by Hilton Hotel Orlando at SeaWorld does not offer an airport shuttle service.

Is there a bar or restaurant at DoubleTree by Hilton Hotel Orlando at SeaWorld?

Yep, they've got a poolside bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at DoubleTree by Hilton Hotel Orlando at SeaWorld?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

DoubleTree by Hilton Hotel Orlando at SeaWorld Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 2657 out of 6899 reviews" "
Rating 8 - Good. 1311 out of 6899 reviews" "
Rating 6 - Okay. 1086 out of 6899 reviews" "
Rating 4 - Poor. 854 out of 6899 reviews" "
Rating 2 - Terrible. 991 out of 6899 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

ingrid

Liked: Cleanliness, staff & service, room comfort
Great stay
Very clean and the manager was nice to move our room.
Stayed 2 nights in Aug 2024

4/10 Poor

KATHERINE

Business traveller, Travelled with group
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
This property is very old and needs updating terribly. My room smelled damp and moldy. The main tower building had a horrible smell like garbage, and the convention center where our event was being held had a leak in the ceiling. All of the carpets looked worn and dirty. You could tell that it was once beautiful, and the set up was great. They just really need updating. The staff were all very courteous and attentive, so that was the only redeeming factor for this stay.
Stayed 3 nights in Aug 2024

10/10 Excellent

Amie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Vielfrodo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed
It was good
Stayed 1 night in Aug 2024

2/10 Terrible

Genesis

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities
Everything was wonderful, but at the end the bar tender stole my credit card and management did not all they said was am sorry. I had to driving back down to Fort Lauderdale in the storm with my two babies and mother with no money. So unfortunately for that one incident it left a sour bitter taste in my mouth.
Stayed 1 night in Aug 2024

10/10 Excellent

Jason

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Adult and family friendly
Stayed 2 nights in Aug 2024

8/10 Good

Scott, Glenview

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

4/10 Poor

Keith

Stayed 1 night in Jul 2024

4/10 Poor

Theodore

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

4/10 Poor

Sharon

Travelled with family and small children
Liked: Staff & service
Our reservation was in the building that was outside entrance. We did not feel safe, could not find a parking space, moved to another location the next day.
Stayed 4 nights in Jul 2024

10/10 Excellent

Marcia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Rachele

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel! Wonderful pool areas, and nice dining options! So close to Seaworld!
Stayed 2 nights in Aug 2024

6/10 Okay

Peggy

Business traveller
Liked: Cleanliness, staff & service, room comfort
Needs Updating but Room Served its Purpose
The lobby is beautifully but the hotel need updating of the rooms. The upkeep was very good. Very clean but my shower wasn’t as clean in the corners. Questionable black stuff in corner. However that being said the grounds were beautifully taken care of and manicured. Beds were comfy. Little things like the safe not working, remote not working and missing, and no coffee cups or water bottles which I was supposed to have in my room and were not there show they don’t pay attention to detail. The staff, on the other hand, was attentive and polite and when we asked for the missing items, someone would be there in 10 min flat. Need to update and pay attention to detail but even so, the rooms were cute and beds and pillows comfy
Stayed 2 nights in Aug 2024

10/10 Excellent

victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Yensy

Stayed 1 night in Aug 2024

10/10 Excellent

Judith

Stayed 1 night in Aug 2024

8/10 Good

Michael

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay for the money!
Stayed 1 night in Aug 2024

6/10 Okay

Katrina

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The was a bad odor smell. In the lobby to go up to the rooms. The smell was very overwhelming. Like wet dirty towels. The water was not hot enough. Had to take a cold shower. Being that I paid close to 200$. I would expect more. From this hotel. They charge 30$ for a parking fee. Parking is not close. I had to walk far. My room was on the 17th floor.
Stayed 1 night in Aug 2024

2/10 Terrible

Mackenzie

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
From start to finish, the stay at this hotel was a nightmare. The first room they tried to give me was not cleaned and had stains on the floor. There was trash in the garbage and the paint was peeling from the walls. The furniture has definitely seen better days, cabinet doors off hinges and the desk chair was peeling and used. The second room they gave in the tower smelt of mold, and the hallways consistently smelled of sewage masked by febreze. I stayed 2 nights, and never had hot water in the shower. The hotel staff did not acknowledge or attempt customer service. The hotel is overpriced, outdated, and dirty. Stay away.
Stayed 3 nights in Aug 2024

4/10 Poor

Desiree

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The photos are nothing like the real property. Main tower smells like something died there. Room was not clean when we arrived. Manager entered room without notice at 10:30 am when checkout was at 11. Terrible experience
Stayed 2 nights in Aug 2024

6/10 Okay

shanee

Travelled with family
Liked: Property conditions & facilities
Had issues with check in got to the property at 7 wasn’t settled into my room until 9 and my room was switched 2 times. Then I had to call them to make sure I was refunded for the parking that was provided for the inconvenience.
Stayed 2 nights in Jul 2024

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
The stay was great. I was charged extra money for a pet that I did not have in my room. So I am trying to get ahold of them to take it off my bill but I can not get ahold of anyone. I have tried chat from their app and calling.
Stayed 2 nights in Aug 2024

10/10 Excellent

Anh

Stayed 3 nights in Aug 2024

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely time at the Doubletree by Hilton!
Stayed 1 night in Aug 2024

8/10 Good

carmen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
buen servicio
Stayed 2 nights in Aug 2024