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Hyatt Regency Grand Cypress

4.0 star property
Family-friendly hotel with 3 restaurants and 3 outdoor pools
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hyatt Regency Grand Cypress

3 outdoor pools, open 7 AM to 10:00 PM, pool cabanas (surcharge)
Meeting facility
Exterior
View from room
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Parking available
  • Pool
  • Spa
  • Housekeeping
  • Room service
The price is AU$507
includes taxes & fees
7 Feb - 8 Feb

Explore the area

Map
One Grand Cypress Blvd, Orlando, FL, 32836
  • Disney Springs™
    ‪4 min drive‬
  • Orlando Vineland Premium Outlets
    ‪4 min drive‬
  • Disney's Lake Buena Vista Golf Course
    ‪7 min drive‬
  • Orlando, FL (MCO-Orlando Intl.)
    ‪23 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible (with Shower)

Premium bedding, in-room safe, individually decorated

Room, 1 King Bed, Accessible (with Shower)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 33 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
  • 67 sq m
  • Sleeps 4

View all photos for Suite (VIP)

Suite (VIP)

Suite (VIP)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 100 sq m
  • Sleeps 6

View all photos for Room, 1 King Bed, Lake View

View from room

Room, 1 King Bed, Lake View

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 33 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, individually decorated

Room, 1 King Bed

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 33 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Pool View

View from room

Room, 1 King Bed, Pool View

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Pool View

View from room

Room, 2 Double Beds, Pool View

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Lake View

View from room

Room, 2 Double Beds, Lake View

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 33 sq m
  • Lake view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds

Premium bedding, in-room safe, individually decorated

Room, 2 Double Beds

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite

Executive Suite

Executive Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 67 sq m
  • Sleeps 4

View all photos for Room, 2 Double Beds, Accessible, Bathtub

Premium bedding, in-room safe, individually decorated

Room, 2 Double Beds, Accessible, Bathtub

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, in-room safe, individually decorated

Room, 1 King Bed, Accessible, Bathtub

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 33 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible (Shower)

Premium bedding, in-room safe, individually decorated

Room, 2 Double Beds, Accessible (Shower)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite (Bi Level)

Suite (Bi Level)

Suite (Bi Level)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 71.1 sq m
  • Sleeps 4

Similar properties

Exterior

Caribe Royale Orlando

Pool
Hot tub
Spa
Pet-friendly
4.5 out of 5, Wonderful, (3712)
The price is AU$558
for 1 room
includes taxes & fees
6 Feb - 7 Feb
Caribe Royale Orlando

About the area

Orlando

A family-friendly stay in Orlando awaits you at Hyatt Regency Grand Cypress. You'll be 2.5 km (1.6 mi) from Disney Springs™ and 3.3 km (2.1 mi) from Orlando Vineland Premium Outlets. Highlights at this eco-friendly hotel include 3 restaurants, 3 outdoor swimming pools and a full-service spa. .A day of pampering at Spa Privai can include massages, body scrubs and facials along with aromatherapy and mani/pedis. The restaurant, LakeHouse, is open for breakfast, lunch and dinner. Trellises Lounge is the hotel's own lobby lounge. Enjoy the golf course, marina, 24-hour gym and kids' club. 65 square feet (6 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, a hot tub and a coffee shop/cafe. Full breakfast is available daily between 6 AM and 11 AM. There's also valet parking, along with the convenience of car rentals on site. .Places within a 15-minute drive of this 4-property class Orlando hotel include Aquatica and Epcot®.

What's nearby

  • Disney Springs™ - 4 min drive
  • Orlando Vineland Premium Outlets - 4 min drive
  • Discovery Cove - 7 min drive
  • SeaWorld® Orlando - 8 min drive
  • Epcot® - 13 min drive

Getting around

  • Orlando Station - 18 min drive
  • Orlando International Airport (MCO) - 23 min drive

Restaurants

  • ‪Olive Garden - ‬4 min walk
  • ‪Miller's Ale House - ‬2 min walk
  • ‪Giordano's - ‬8 min walk
  • ‪Sofrito Latin Cafe - ‬6 min walk
  • ‪El Patron Mexican Restaurant & Cantina - ‬8 min walk

About this property

Hyatt Regency Grand Cypress

Family-friendly hotel with 3 restaurants and 3 outdoor pools
Hyatt Regency Grand Cypress offers its guests a full-service spa, a golf course, a marina, and 3 outdoor swimming pools. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 65 square feet (6 square metres) and includes conference space. A 24-hour health club, a hot tub, and spa services are also featured at the family-friendly Hyatt Regency Grand Cypress. For a fee, parking is available.

This 4-star Orlando hotel is smoke free.

  • 779 guestrooms or units
  • 18 levels
  • 3 dining venues
  • 3 bars or lounges
  • Conference rooms
  • 65 sq ft of conference space
  • 6 sq. m of conference space
  • Built in 1984
  • Deli
  • Kid's club (surcharge)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar by the pool
Hyatt Regency Grand Cypress offers 779 accommodations with iPod docking stations and laptop-compatible safes. Rooms open to balconies. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Flat-screen televisions come with cable channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include complimentary toiletries and hairdryers.

This Orlando hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Spa Privai has 7 treatment rooms. Services include facials, body scrubs, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Dutch, English, German, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured parking on site (USD 37 per night; includes in/out privileges)
  • Covered valet parking on site (USD 52 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6 AM to 11 AM for a fee: USD 32 for adults and USD 16 for children
  • 3 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Hemingways
  • LakeHouse
  • On the Rocks
  • Trellises Lounge

Things to do

  • 18-hole golf course
  • 24-hour health club
  • 3 outdoor pools
  • Air hockey
  • Arcade/game room
  • Basketball
  • Children's club
  • Fishing
  • Foosball table
  • Free bicycle rentals
  • Full-service spa
  • Golf
  • Hiking/biking trails
  • Kayaking
  • Mini golf
  • Personal motorised watercraft
  • Piano
  • Playground
  • Rock climbing
  • Rowing/canoeing
  • Sailing
  • Shopping
  • Spa tub
  • TV in common areas
  • Volleyball
  • Waterslide

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's club (surcharge)
  • Free cot
  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 65 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Marina
  • On a lake
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 16 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (99 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in fee: USD 45.00
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 65.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 200.00 per accommodation (varies based on length of stay), plus a one-time cleaning fee of USD 150.00
  • Only dogs are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 56.25 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach loungers
  • Fitness centre access
  • Health club access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Pool access
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 32 for adults and from USD 16 for children
  • Secured self-parking fee: USD 37.00 per night (in/out privileges)
  • Valet parking fee: USD 52.00 per night (in/out privileges)
  • Pet fee: USD 200.00 per accommodation (varies based on length of stay) plus a one-off USD150.00 cleaning fee
  • Service animals are exempt from fees
  • Early check-in fee: USD 45.00 (subject to availability)
  • Late check-out fee: USD 65.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Pool access available from 7 AM to 10:00 PM
  • Reservations are needed for golf tee times and massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Cypress Grand Hyatt
Grand Cypress
Grand Cypress Hyatt
Grand Cypress Hyatt Regency
Grand Hyatt Cypress
Hyatt Regency Grand
Hyatt Regency Grand Cypress
Hyatt Regency Grand Cypress Hotel
Hyatt Regency Grand Cypress Hotel Orlando
Hyatt Regency Grand Cypress Orlando
Grand Hyatt Orlando
Hyatt Orlando
Hyatt Grand Cypress
Hyatt Regency Grand Cypress Resort Orlando
Hyatt Regency Grand Cypress Resort
Hyatt Regency Cypress Resort
Hyatt Grand Cypress
Hyatt Regency Hotel Orlando
Hyatt Orlando
Grand Hyatt Orlando
Hyatt Hotel Orlando

Frequently asked questions

What is the cancellation policy at Hyatt Regency Grand Cypress?

Hyatt Regency Grand Cypress offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hyatt Regency Grand Cypress?

As of 23 Jan 2025, prices found for a 1-night stay for 2 adults at Hyatt Regency Grand Cypress on 7 Feb 2025 start from AU$417.81, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hyatt Regency Grand Cypress?

Yep, Hyatt Regency Grand Cypress has a secured self car park with in/out privileges for USD 37.00 per night.

Are there any beaches close to Hyatt Regency Grand Cypress?

The closest beach to Hyatt Regency Grand Cypress is Beachcomber Beach (8 km).

Is there a spa on site at Hyatt Regency Grand Cypress?

Yep, Spa Privai is available for guests. You'll enjoy heaps of services like body scrubs, facials and body treatments.

Does Hyatt Regency Grand Cypress have a pool?

Yep, and guests love it! Hyatt Regency Grand Cypress has 3 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The pool is open 7 AM to 10:00 PM.

Does Hyatt Regency Grand Cypress have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Hyatt Regency Grand Cypress?

Hyatt Regency Grand Cypress features 3 outdoor pools, a full-service spa and a 24-hour health club. All guestrooms come with premium bedding and 24-hour room service.

What makes Hyatt Regency Grand Cypress a romantic place to stay?

1 hot tub and poolside dining, as well as premium bedding and private balconies in the guestrooms, help set the scene for a romantic weekend at Hyatt Regency Grand Cypress.

Is Hyatt Regency Grand Cypress family-friendly?

You bet! With amenities such as a children's club and supervised childcare, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Hyatt Regency Grand Cypress is a hit with families.

Does Hyatt Regency Grand Cypress serve breakfast?

You bet, our visitors adore the full brekkie here! Offered daily from 6 AM to 11 AM, this is the spot to fuel up for a day of adventure.

Is there a free airport shuttle available at Hyatt Regency Grand Cypress?

No, Hyatt Regency Grand Cypress does not offer an airport shuttle service.

Is there a bar or restaurant at Hyatt Regency Grand Cypress?

Yep, they've got a poolside bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hyatt Regency Grand Cypress?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Is there a golf course on site at Hyatt Regency Grand Cypress?

Yep, Hyatt Regency Grand Cypress has an 18-hole golf course. You will also find mini golf.

Hyatt Regency Grand Cypress Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1585 out of 2107 reviews" "
Rating 8 - Good. 308 out of 2107 reviews" "
Rating 6 - Okay. 112 out of 2107 reviews" "
Rating 4 - Poor. 40 out of 2107 reviews" "
Rating 2 - Terrible. 62 out of 2107 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Fazeelet

Liked: Cleanliness, staff & service, property conditions & facilities
We are huge Hyatt regency people. Enjoyed this stay but wished they didn’t have a wall next to the toilet which made it uncomfortable and also which the dynamics of the shower made more sense. The direct shower head was kind of annoying and not having a stool or footrest was annoying but great room other than that.
Stayed 6 nights in Oct 2024

2/10 Terrible

Leon, Woodbridge

Travelled with family
Liked: Cleanliness, amenities
Good overall but my room was next to the ice machine. Doors slamming outside and very loud.
Stayed 4 nights in Oct 2024

10/10 Excellent

Satine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Brunilda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. Pool area was perfect
Stayed 1 night in Oct 2024

8/10 Good

Kendyl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Pamela

Stayed 2 nights in Oct 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super friendly door man and spectacular pool.
Stayed 2 nights in Oct 2024

10/10 Excellent

Pamela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Excellent hotel! Excellent service! Comfortable rooms, and beds! Extremely accommodating and attended to our every need! Would definitely recommend and would stay there again!
Stayed 1 night in Oct 2024

10/10 Excellent

Raphael

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Oct 2024

10/10 Excellent

Yazan

Stayed 2 nights in Sep 2024

10/10 Excellent

Erik

Stayed 1 night in Oct 2024

10/10 Excellent

CRISTINA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pool area, beautiful hotel, super safe.
Stayed 1 night in Oct 2024

2/10 Terrible

Fikret

Stayed 3 nights in Sep 2024

8/10 Good

Shane

Liked: Cleanliness, staff & service, property conditions & facilities
Getting hold of anyone by telephone is near impossible. Otherwise a very nice hotel
Stayed 4 nights in Oct 2024

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Customer Service and great clean room.
Stayed 1 night in Oct 2024

10/10 Excellent

Monika

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We Had booked a stay here during Hurricane Milton. Everyone was very friendly and courtesy as well as helpful. During the time they managed to be very attentive and maintain cleanliness during the time with the amount of dogs on property . will visit again 5 stars
Stayed 3 nights in Oct 2024

8/10 Good

Nestor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked it all everyone was so nice, and helpful the bird in the lobby was beautiful and friendly i really enjoyed staying there i would do it again. And i would recommend it
Stayed 3 nights in Oct 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Joel

Liked: Staff & service
Rooms need updating, I would rate this hotel barely a 3 star based off of the rooms.
Stayed 3 nights in Oct 2024

10/10 Excellent

Diana

Stayed 2 nights in Oct 2024

4/10 Poor

Javier

Disliked: Staff & service
If you pick this property to have charger for your EV don’t do it, they are over strict with the parking policies
Stayed 2 nights in Oct 2024

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall the property was nice. The only two negatives was the smell of pet urine in the lobby from all the dogs allowed at the resort and not enough elevators always cause a line and wait to go up or down. Otherwise everything else was great.
Stayed 3 nights in Oct 2024

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Larritza

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024