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Lake Buena Vista Resort Village & Spa

4.0 star property
Condo resort connected to a shopping centre in Orlando with 3 restaurants
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Lake Buena Vista Resort Village & Spa

2 outdoor pools, a heated pool, open 8:00 AM to 10:00 PM, pool umbrellas
Balcony view
Terrace/patio
Interior entrance
Exterior detail

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Bar
  • Spa
  • Washer
  • Hot tub

Explore the area

Map
8113 Resort Village Drive, Orlando, FL, 32821
  • Lake Buena Vista Factory Stores
    ‪6 min walk‬
  • Shingle Creek Regional Park
    ‪4 min drive‬
  • Lake Bryan
    ‪5 min drive‬
  • Kissimmee, FL (ISM-Kissimmee Gateway)
    ‪15 min drive‬

Room options

View all photos for Family Suite, 3 Bedrooms, 2 Bathrooms, Fireworks View

Premium bedding, pillow-top beds, in-room safe, laptop workspace

Family Suite, 3 Bedrooms, 2 Bathrooms, Fireworks View

Highlights

Balcony or patio
Separate dining area
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • 116 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Resort view
  • Sleeps 8
  • 2 King Beds, 2 Double Beds and 1 Queen Sofa Bed

View all photos for Suite, 1 Bedroom

32-inch flat-screen TV with cable channels, TV

Suite, 1 Bedroom

Highlights

Balcony or patio
Separate dining area
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • 84 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Family Suite, 3 Bedrooms, 3 Bathrooms

Premium bedding, pillow-top beds, in-room safe, laptop workspace

Family Suite, 3 Bedrooms, 3 Bathrooms

Highlights

Balcony or patio
Separate dining area
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • 133 sq m
  • 3 bedrooms
  • 3 bathrooms
  • Sleeps 8
  • 2 King Beds, 2 Double Beds and 1 Queen Sofa Bed

View all photos for Suite, 2 Bedrooms, Balcony

Premium bedding, pillow-top beds, in-room safe, laptop workspace

Suite, 2 Bedrooms, Balcony

Highlights

Balcony
Separate dining area
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • 100 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Queen Sofa Bed

View all photos for Suite, 2 Bedrooms, Balcony, Pool View

Suite, 2 Bedrooms, Balcony, Pool View | View from room

Suite, 2 Bedrooms, Balcony, Pool View

Highlights

Balcony
Separate dining area
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • 100 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Queen Sofa Bed

View all photos for Family Suite, 2 Bedrooms, 2 Bathrooms, Fireworks View

Premium bedding, pillow-top beds, in-room safe, laptop workspace

Family Suite, 2 Bedrooms, 2 Bathrooms, Fireworks View

Highlights

Balcony or patio
Separate dining area
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • 100 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Resort view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Queen Sofa Bed

View all photos for Family Suite, 3 Bedrooms, 2 Bathrooms

Premium bedding, pillow-top beds, in-room safe, laptop workspace

Family Suite, 3 Bedrooms, 2 Bathrooms

Highlights

Balcony or patio
Separate dining area
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • 116 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 8
  • 2 King Beds, 2 Double Beds and 1 Queen Sofa Bed

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Exterior

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includes taxes & fees
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About the area

Orlando

At Lake Buena Vista Resort Village & Spa, you'll be connected to a shopping centre and 0.5 km (0.3 mi) from Lake Buena Vista Factory Stores. Highlights at this condo resort include 3 restaurants, 2 outdoor swimming pools and a full-service spa. .You can enjoy a flat-screen TV with cable channels, and each condo features a washer/dryer, free WiFi and a balcony or patio. In-room dining is easy with a kitchen that comes equipped with a fridge, a microwave and a stovetop. Nice touches to enhance your stay include a jetted bath and free toiletries, while a pillowtop bed and premium bedding invite a good night's rest. A living room, a dining area and a separate bath and shower are also available. .A relaxing visit to Reflections Spa & Salon can include deep-tissue massages and hot stone massages along with detox wraps, body wraps and aromatherapy. The restaurant, Frankie Farrells IrishPub, serves Irish cuisine and is open for breakfast, lunch and dinner. LBV Village Bar & Grill is the condo resort's own bar, serving drinks along with breakfast and lunch. Enjoy the 3 hot tubs, 24-hour gym and steam room plus access to a playground. Other amenities include free Wi-Fi in public areas, a children's swimming pool and a 24-hour business centre. Each morning full breakfast is served between 8:00 AM and 10:00 AM. There's also free self parking, along with the convenience of a free theme park shuttle. .Sights within a 10-minute drive of this 4-property class Orlando condo resort include Orlando Vineland Premium Outlets and Disney Springs™.
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What's nearby

  • Lake Buena Vista Factory Stores - 6 min walk
  • Orlando Vineland Premium Outlets - 6 min drive
  • Disney Springs™ - 8 min drive
  • SeaWorld® Orlando - 9 min drive
  • Epcot® - 14 min drive

Getting around

  • Tupperware Station - 17 min drive
  • Kissimmee Station - 18 min drive
  • Orlando International Airport (MCO) - 23 min drive

Restaurants

  • ‪Chipotle Mexican Grill - ‬14 min walk
  • ‪Wendy's - ‬12 min walk
  • ‪Miller's Ale House - ‬18 min walk
  • ‪Olive Garden - ‬3 min drive
  • ‪Churromania - ‬17 min walk

About this property

Entire place

You'll have the entire condo to yourself and will only share it with other guests in your party.

Lake Buena Vista Resort Village & Spa

Condo resort connected to a shopping centre in Orlando with 3 restaurants
Lake Buena Vista Resort Village & Spa offers its guests a full-service spa, 2 outdoor swimming pools, and 3 hot tubs along with a waterslide and a steam room. There are 3 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and a meeting room. A children's pool, a 24-hour fitness centre, and spa services are also featured at Lake Buena Vista Resort Village & Spa. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Orlando condo resort.

  • 475 guestrooms or units
  • 5 buildings
  • 3 dining venues
  • 2 bars or lounges
  • 2 coffee shops
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Corner/local shop
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • On-site shopping
  • Lift
  • Smoking in designated areas
  • 1 conference room
  • Bar by the pool
Lake Buena Vista Resort Village & Spa offers 475 air-conditioned accommodations with washers/dryers and laptop-compatible safes. Rooms open to balconies or patios. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with cable channels. Accommodation at this 4-star condo resort has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a separate bath and shower with in-room jetted baths, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board.

Reflections Spa & Salon has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna and a hot tub.

The spa is open selected days. Children under 16 years old are not allowed in the spa without adult supervision.

Languages

Arabic, English, Portuguese, Spanish

Property amenities

Pool/Spa

  • 2 outdoor pools
  • 3 spa tubs
  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Fenced pool
  • Full-service spa
  • Heated pool
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Pool gate
  • Pool loungers
  • Pool umbrellas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Sports massages
  • Steam room
  • Swedish massages

Internet

  • Available in the condo: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free shopping centre shuttle
  • Free theme park shuttle
  • Car recommended
  • Free covered self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Family friendly

  • Children stay free (see details)
  • Children's pool
  • Playground
  • Pool gate

Restaurants on site

  • Frankie Farrells IrishPub
  • LBV Village Bar & Grill
  • Pizza Hut Cafe

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven
  • Paper towels
  • Toaster

Dining

  • Daily full breakfast available 8:00 AM to 10:00 AM for a fee: USD 8 to 20 for adults and USD 8 to 20 for children
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 3 restaurants
  • A poolside bar
  • Snack bar/deli

Bedrooms

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Living room
  • Separate dining area

Entertainment

  • 32-inch flat-screen TV with cable channels
  • TV in common areas

Outdoor areas

  • Balcony/patio
  • Outdoor furniture

Laundry

  • Laundry facilities
  • Washer/dryer

Work spaces

  • 24-hour business centre
  • Computer station
  • Laptop workspace
  • Meeting room

Climate control

  • Air conditioning
  • Ceiling fan
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Designated smoking areas (fines apply)

Services and conveniences

  • 24-hour front desk
  • ATM
  • Concierge services
  • Free local calls
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Iron/ironing board
  • Laptop-compatible safe
  • Luggage storage
  • Multilingual staff
  • Phone
  • Proposal/romance packages
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Connected to a shopping centre
  • In an entertainment district
  • Near a health/beauty spa
  • Near an outlet shopping centre

Things to do

  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Designer stores
  • Heated pool
  • Shopping centre
  • Waterslide
  • Theme park nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 475 units
  • 5 buildings
  • Banquet hall
  • Electric car charging station
  • LED lighting

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Daily housekeeping is not available at this property.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 8 to 20 for adults and USD 8 to 20 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. The property is professionally cleaned.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the condo resort before arrival using the contact information on the booking confirmation.
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Lake Resort Village staySky Hotel Resort
Lake Village staySky
Buena Vista Village & Orlando
Lake Buena Vista Resort Village & Spa Orlando
Lake Buena Vista Resort Village & Spa Condominium resort
Lake Buena Vista Resort Village Spa a staySky Hotel/Resort
Lake Buena Vista Resort Village & Spa Condominium resort Orlando

Frequently asked questions

What is the cancellation policy at Lake Buena Vista Resort Village & Spa?

Lake Buena Vista Resort Village & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Lake Buena Vista Resort Village & Spa?

Yep, Lake Buena Vista Resort Village & Spa has a free self car park.

Is there a spa on site at Lake Buena Vista Resort Village & Spa?

Yep, Reflections Spa & Salon is available for guests. It has 3 hot tubs and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as Swedish massages.

Does Lake Buena Vista Resort Village & Spa have a pool?

Yep, and guests love it! Take your pick from 2 outdoor swimming pools, a heated pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 8:00 AM to 10:00 PM.

Does Lake Buena Vista Resort Village & Spa have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Lake Buena Vista Resort Village & Spa?

This property features 2 outdoor pools, as well as a jetted bath and pillowtop beds.

What makes Lake Buena Vista Resort Village & Spa a romantic place to stay?

A hot tub and couples spa treatments, as well as Jetted bath and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Lake Buena Vista Resort Village & Spa.

Is Lake Buena Vista Resort Village & Spa family-friendly?

You bet! With amenities such as a children's pool, children's meals and a playground, it's no surprise that Lake Buena Vista Resort Village & Spa is a hit with families.

Are there hot tubs in the rooms at Lake Buena Vista Resort Village & Spa?

No, but there are Jetted bath in the guestrooms.

Does Lake Buena Vista Resort Village & Spa serve breakfast?

Sure does, full brekkie is served daily from 8:00 AM to 10:00 AM.

Is there a free airport shuttle available at Lake Buena Vista Resort Village & Spa?

No, Lake Buena Vista Resort Village & Spa does not offer an airport shuttle service.

Is there a bar or restaurant at Lake Buena Vista Resort Village & Spa?

Yep, they've got a poolside bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Lake Buena Vista Resort Village & Spa?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Lake Buena Vista Resort Village & Spa?

No, only service animals are allowed.

Lake Buena Vista Resort Village & Spa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 4030 out of 8336 reviews" "
Rating 8 - Good. 2393 out of 8336 reviews" "
Rating 6 - Okay. 1092 out of 8336 reviews" "
Rating 4 - Poor. 493 out of 8336 reviews" "
Rating 2 - Terrible. 328 out of 8336 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Sergio

Stayed 8 nights in Oct 2024

4/10 Poor

Ryan

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This was our second stay here. First time around, we were in a beautiful, seemingly newly renovated room. This time around, we were in a much older room. Couch was shot, mattress was shot, hot tub was filthy. Wouldn’t stay here again.
Stayed 7 nights in Oct 2024

10/10 Excellent

Roxana

Travelled with family
Liked: Cleanliness, room comfort
It was awesome.
Stayed 2 nights in Oct 2024

6/10 Okay

Hala

Travelled with family, Travelled with family and small children
Liked: Cleanliness
Disliked: Property conditions & facilities
It was good like usual but the beds were so bad not comfortable at all the sofa u fall into its so old and not in good conditions.
Stayed 2 nights in Oct 2024

8/10 Good

William

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Easy parking. Very safe, comfortable erea.
Stayed 2 nights in Oct 2024

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Spacious, clean rooms.
Stayed 2 nights in Oct 2024

8/10 Good

Melany

Travelled with family
Liked: Amenities
You get what you pay for! Overall it was very nice. The rooms are very spacious, the kitchen is fully equipped but don’t expect to have all the utensils to cook elaborated meals. Close to Disney and I loved that they offered free transportation to the parks. We asked for rooms with pool views and they didn’t disappoint. The staff was AMAZING, everyone was so helpful and nice. You also have a Walmart soooo close, you can really take care of your diet during the trip. My mom used the jacuzzi that was on her room and she loved it. Very nice tbh. You will find a couple of stains throughout the furniture since everything is fabric but… no funny smells whatsoever. I just wish they had airport picking/dropping service! But very nice. Also the pool is so cool.
Stayed 5 nights in Oct 2024

8/10 Good

Umar

Liked: Cleanliness
Lake Beuna Vista is a great place for a family vacation. The suites are a bit dated but they have everything needed for a comfortable stay.
Stayed 6 nights in Oct 2024

10/10 Excellent

Shane

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The check-in process was efficient. However, the time-share sales pitch was an unwelcome addition. The cleanliness of the place was satisfactory, although additional toilet paper and paper towels would have been appreciated. Aside from this, the room was well-maintained and in a clean condition.
Stayed 2 nights in Oct 2024

2/10 Terrible

Michael

Travelled with partner
Disliked: Cleanliness, amenities
The water never got hot even for the hot tub so we couldnt even use it
Stayed 2 nights in Oct 2024

6/10 Okay

lira

Travelled with family
Liked: Amenities
Disliked: Property conditions & facilities
Property check in was easy and service was great . The floor our room was on smelled horrible, the rooms were clean but we found dirty socks under the pillows in one of the beds and the hot water was scarce.
Stayed 2 nights in Oct 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I’ve been here a few times already with my family. We love coming back. It’s our go to hotel when we come to Orlando.
Stayed 3 nights in Oct 2024

4/10 Poor

Mario

Travelled with family
Disliked: Property conditions & facilities
They did not help with luggage, and rooms were not in the best condition. They charge to clean rooms and change towels
Stayed 4 nights in Oct 2024

8/10 Good

Juan

Travelled with family
Liked: Room comfort
Stayed 5 nights in Oct 2024

10/10 Excellent

Christine

Liked: Cleanliness, property conditions & facilities
Everything was great
Stayed 4 nights in Oct 2024

10/10 Excellent

Ramon

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Love it staff were friendly rooms were very nice and big. Had a nice balcony of view. Will definitely go back with the family over there. I loved it a lot.
Stayed 2 nights in Oct 2024

8/10 Good

Yelaine

Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

REGINA, IRVINE

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and spacious. We enjoyed this property location. The only problem was that there was not enough parking and parking in the small garage area is nearly impossible for large vehicles.

4/10 Poor

Melissa

A very old and rundown property. Not many things worked in our condo. Bathroom fan, jacuzzi, sprayer in sink, door to balcony all needed repairs. I would not stay here again. Not worth the money.
Stayed 3 nights in Oct 2024

10/10 Excellent

Christa Martin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice place. Service was fabulous.
Stayed 4 nights in Oct 2024

4/10 Poor

Natasha

Travelled with family
Disliked: Cleanliness
It was decent. Needs to be updated. I don’t like that they charge an extra fee for housekeeping and more towels for a five night stay. They charge or we can wash and dry the bedding and towels to avoid the fee. It’s vacation, I don’t want to do laundry. Garbage piled up outside our door on our last night.
Stayed 5 nights in Oct 2024

10/10 Excellent

Casey

Liked: Cleanliness, room comfort
Stayed 5 nights in Oct 2024

8/10 Good

Carolyn, Sequim

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The physical space of the unit was wonderful. Nice lay out. Clean facilities: kitchen, bathrooms, bedrooms. The furniture was quite tired and worn out, needing replacement. They were stained, torn, scratched, etc. Couch/pull out bed was lumpy to sit on as a couch. (Popped spring?) Unfortunately, our king size bed had a Queen size duvet and bottom sheets which were too small to fit a king bed - therefore bottom sheet kept popping off the corners. On the plus side - pillows were nice and fluffy. Kids (grown) liked the pool. The utensils and dishes were in good shape, however there were no cereal bowls - just a few serving bowls. This seems odd since I would assume families would like to have cereal, etc. We had to use coffee cups to eat our oatmeal, etc. This hotel was a good location to all the parks at WDW. The free theme park shuttle was a great perk. Free parking was also a bonus.
Stayed 7 nights in Oct 2024

8/10 Good

Samantha Dee Rousson De

Travelled with family and small children
Liked: Cleanliness
We felt safe and comfortable at this property during hurricane Milton. The unit was clean and nicely decorated. We were 2 adults and 3 children staying for 13 days. The 3 bedroom unit was well laid out and spacious. The kitchen was well equipped. 2 bathrooms and washer dryer were convenient. The only complaints were the bathroom towel bar and toilet paper holders fell off the wall at the slightest touch, the toilet in the master bedtoom barely flushes the bathtub was chipped and peeling and the dryer didnt work. We had to put the clothes through 3, 1hour cycles to get them dry. I have seen other posts about this issue which means that its not being addressed by the prooerty managers. All of the mattresses need to be replaced as they sagged or have springs sticking out. The sheets on the king size bed in the master suite were put on the bed inside out and didnt fit the bed. I informed guest services about this on arrival and nothing was done about it. I spent 13 days with the sheet not on the mattress because of this. The pools were great however the hot tubs are poorly maintained and jets dont work at all in the quiet pool hot tub.
Stayed 13 nights in Oct 2024

10/10 Excellent

Shlomo

Travelled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Oct 2024