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Montcler Hotel & Conference Center, Trademark by Wyndham

3.0 star property
Riverside hotel connected to the convention centre in Sandwich with free breakfast

Photo gallery for Montcler Hotel & Conference Center, Trademark by Wyndham

Lobby
Indoor pool, pool loungers
Sports bar
Aerial view
Courtyard

Reviews

6.8 out of 10

Popular amenities

  • Bar
  • Pool
  • Breakfast included
  • 24/7 front desk
  • Housekeeping
  • Free WiFi
The current price is AU$150
includes taxes & fees
16 Mar - 17 Mar

Explore the area

Map
3300 Drew Ave, Sandwich, IL, 60548
  • Northwestern Medicine Valley West Hospital
    ‪6 min drive‬
  • Farnsworth House
    ‪7 min drive‬
  • Raging Waves Waterpark
    ‪15 min drive‬
  • Chicago, IL (DPA-Dupage)
    ‪46 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking

Egyptian cotton sheets, premium bedding, memory-foam beds

Room, 2 Queen Beds, Non Smoking

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
Plasma TV
Blackout curtains
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Connecting rooms available
Fridge
Plasma TV
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Honeymoon Suite, 1 King Bed, Non Smoking

Honeymoon Suite, 1 King Bed, Non Smoking

Honeymoon Suite, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Connecting rooms available
Fridge
Plasma TV
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Corner

Highlights

Separate sitting area
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Connecting rooms available
Fridge
Plasma TV
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Mobility)

Egyptian cotton sheets, premium bedding, memory-foam beds

Room, 2 Queen Beds, Accessible, Non Smoking (Mobility)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
Plasma TV
Blackout curtains
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed, Non Smoking

Egyptian cotton sheets, premium bedding, memory-foam beds

Suite, 1 Queen Bed, Non Smoking

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
Plasma TV
Memory foam bed
  • 51 sq m
  • Sleeps 4
  • 1 Queen Bed

Suite, 2 Queen Beds, Non Smoking

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
Plasma TV
Blackout curtains
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Egyptian cotton sheets, premium bedding, memory-foam beds

Room, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Connecting rooms available
Fridge
Plasma TV
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Mobility)

Egyptian cotton sheets, premium bedding, memory-foam beds

Room, 1 King Bed, Accessible, Non Smoking (Mobility)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
Plasma TV
Blackout curtains
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Hampton Inn Yorkville

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.5 out of 5, Wonderful, (792)
The price is AU$174
for 1 room
includes taxes & fees
27 Mar - 28 Mar
Hampton Inn Yorkville

About the area

Sandwich

Montcler Hotel & Conference Center, Trademark by Wyndham places you in the heart of Sandwich, connected to the convention centre and 4.9 km (3.1 mi) from Northwestern Medicine Valley West Hospital. Highlights at this hotel include a restaurant, an indoor swimming pool and free continental breakfast. .The restaurant, Top Shelf Grille and Bar, serves Italian cuisine and is open for dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the 24-hour gym and pool loungers as well as access to ecotours and hiking/biking trails. 53604 square feet (4980 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning free breakfast is served. There's also the convenience of free self parking. .In proximity to this 3-property class Sandwich hotel you'll find Northern Illinois University.

What's nearby

  • Northwestern Medicine Valley West Hospital - 6 min drive - 5.5 km
  • Farnsworth House - 7 min drive - 6.2 km
  • Silver Springs State Park - 9 min drive - 8.0 km
  • Raging Waves Waterpark - 15 min drive - 15.5 km
  • Hollywood Casino Aurora - 28 min drive - 31.7 km

Getting around

  • Plano Station - 4 min drive
  • Chicago O'Hare International Airport (ORD) - 72 min drive

Restaurants

  • ‪Sabor Nayarit Bar & Grill - ‬3 min drive
  • ‪Casey's General Store - ‬3 min drive
  • ‪McDonald's - ‬2 min drive
  • ‪The Little Marketa - ‬4 min drive
  • ‪Tastee Bite - ‬13 min walk

About this property

Montcler Hotel & Conference Center, Trademark by Wyndham

Riverside hotel connected to the convention centre in Sandwich with free breakfast
Montcler Hotel & Conference Center, Trademark by Wyndham offers its guests an indoor pool and a 24-hour fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 53604 square feet (4980 square metres) and includes a conference centre. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Montcler Hotel & Conference Center, Trademark by Wyndham. You'll have access to the health club at a partner property. Free self parking is available.

This 3-star Sandwich hotel is smoke free.

  • 100 guestrooms or units
  • 3 levels
  • 2 buildings
  • Conference rooms
  • 53604 sq ft of conference space
  • 4980 sq. m of conference space
  • Built in 2008
  • Continental breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference centre
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Water dispenser
  • Locker space
  • Bar or lounge
  • Coffee shop
  • Dining venue
Montcler Hotel & Conference Center, Trademark by Wyndham offers 100 air-conditioned accommodations with complimentary bottles of water and coffee/tea makers. This individually decorated and furnished accommodation has separate sitting areas. Memory foam beds feature Egyptian cotton sheets and premium bedding. Plasma televisions come with premium satellite channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit with a deep soaking bath, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Top Shelf Grille and Bar

Things to do

  • 24-hour gym
  • Beach volleyball
  • Ecotours
  • Hiking/biking trails
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (53,604 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • On a river
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • High-pile carpet in room
  • Lift
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Memory foam mattress

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Plasma TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 1:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities will be closed during the winter:
  • One of the dining venues
  • Bar/Lounge
The following facilities are closed on Tuesday, Wednesday, Thursday, Friday and Saturday:
  • Bar/lounge
  • Restaurant

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 6 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property uses wind and solar energy, plus eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Masks are required at the property for guests who have not received COVID-19 vaccination
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. This property uses wind and solar energy, plus eco-friendly cleaning products.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Masks are required in public areas for unvaccinated guests.

We should mention

  • One child aged 6 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Plus Timber Creek Convention Center
Best Western Plus Timber Creek Convention Center Hotel
Best Western Plus Timber Creek Convention Center Hotel Sandwich
Best Western Plus Timber Creek Convention Center Sandwich
Timber Creek Inn Sandwich
Timber Creek Inn
Timber Creek Sandwich
The Montcler Hotel Trademark Collection by Wyndham
Montcler Hotel Conference Center Trademark by Wyndham
Montcler Hotel & Conference Center, Trademark by Wyndham Hotel

Frequently asked questions

What is the cancellation policy at Montcler Hotel & Conference Center, Trademark by Wyndham?

Montcler Hotel & Conference Center, Trademark by Wyndham offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Montcler Hotel & Conference Center, Trademark by Wyndham?

As of 13 Mar 2025, prices found for a 1-night stay for 2 adults at Montcler Hotel & Conference Center, Trademark by Wyndham on 16 Mar 2025 start from AU$150.25, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Montcler Hotel & Conference Center, Trademark by Wyndham?

Yep, Montcler Hotel & Conference Center, Trademark by Wyndham has a free self car park.

Are there any beaches close to Montcler Hotel & Conference Center, Trademark by Wyndham?

The closest beach to Montcler Hotel & Conference Center, Trademark by Wyndham is Centennial Beach (37.3 km).

Does Montcler Hotel & Conference Center, Trademark by Wyndham have a pool?

Montcler Hotel & Conference Center, Trademark by Wyndham has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What makes Montcler Hotel & Conference Center, Trademark by Wyndham a romantic place to stay?

Romance packages and a lounge bar, as well as deep-soaking baths and memory foam beds in the guestrooms, help set the scene for a romantic weekend at Montcler Hotel & Conference Center, Trademark by Wyndham.

Is Montcler Hotel & Conference Center, Trademark by Wyndham family-friendly?

You bet! With amenities such as children's meals, laundry facilities and a picnic area, it's no surprise that Montcler Hotel & Conference Center, Trademark by Wyndham is a hit with families.

Are there hot tubs in the rooms at Montcler Hotel & Conference Center, Trademark by Wyndham?

No, but there are deep-soaking baths in the guestrooms.

Does Montcler Hotel & Conference Center, Trademark by Wyndham serve breakfast?

Yeah, free continental brekkie is served daily between 7:00 AM and 9 AM.

Is there a free airport shuttle available at Montcler Hotel & Conference Center, Trademark by Wyndham?

No, Montcler Hotel & Conference Center, Trademark by Wyndham does not offer an airport shuttle service.

Is there a bar or restaurant at Montcler Hotel & Conference Center, Trademark by Wyndham?

Yep, they've got a lounge bar and an onsite restaurant that serves Italian cuisine. Pre dinner cocktails anyone? The dining venue is closed on Tuesday, Wednesday, Thursday, Friday and Saturday. The dining venue is closed during the winter.

What time are check-in & check-out at Montcler Hotel & Conference Center, Trademark by Wyndham?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at Montcler Hotel & Conference Center, Trademark by Wyndham?

No, only service animals are allowed.

Montcler Hotel & Conference Center, Trademark by Wyndham Reviews

Reviews

6.8
Rating 10 - Excellent. 82 out of 274 reviews
Rating 8 - Good. 55 out of 274 reviews
Rating 6 - Okay. 54 out of 274 reviews
Rating 4 - Poor. 48 out of 274 reviews
Rating 2 - Terrible. 35 out of 274 reviews

7.0/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Marcy

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Day staff was very rude and arrogant. Housekeeping was terrible. When asked to get a light clean, the room was ignored. And no cleaning was done.
Stayed 2 nights in Nov 2024

8/10 Good

Anisa

Business traveller
Easy parking and near grocery store.
Stayed 1 night in Nov 2024

2/10 Terrible

Autumn

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

JAMES

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Look for something else if you can.
When we arrived we found no blankets on the bed which we thought strange, also no liquid soap in the shower dispenser. The breakfast barely qualifies as "continental" with only oatmeal, cereal and some muffins. However with the negative I would say the beds were quite comfortable.
Stayed 1 night in Oct 2024

4/10 Poor

Dave

Disliked: Cleanliness
Stayed 1 night in Oct 2024

4/10 Poor

Riley

Travelled with family, Travelled with partner
Disliked: Cleanliness, amenities
Rooms not cleaned everyday, no comforters on the bed, bugs in room, staff was friendly and tried to vacuum them up, tv didn’t work well only 3 channels came through.
Stayed 3 nights in Oct 2024

10/10 Excellent

Raymond

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Huge and woods around property.
Stayed 1 night in Oct 2024

2/10 Terrible

Mary

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Very run down hotel. Pool was so cold my kids couldn’t even get in.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Rebecca

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

Paulette

Liked: Staff & service, property conditions & facilities
Hum! My room was 90 degrees when I arrived. No gluten free or protein options for breakfast. Close to family and fairly quiet with trains running by. Staff are friendly.
Stayed 1 night in Sep 2024

4/10 Poor

Geoffrey

Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Jim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was nothing to write home about but the hotel, staff and stay was overall excellent!
Stayed 1 night in Sep 2024

4/10 Poor

Liz

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Smelly and exhausting
When we first arrived after a very long day, I settled the kids in while my husband brought up the luggage. We sat down to eat and watch TV only to find out the TV had no picture, only sound. They were able to come up and get the picture to turn on but it was so fuzzy it hurt my eyes. We decided to go swim instead. The water was so cold, the kids got out after about 10 minutes. There were no pool towels and I had to walk back to the front desk. They had none but did end up bringing some down later. As we approached bedtime, I went to pull out the sleeper sofa for my daughter, only to find it was completely broken. She ended up just sleeping on the regular cushions since she is small but it was an exhausting night. The entire first floor smelled like a dead mouse and the pumpkin air freshener they were using to cover it up did not make a good combination. We will not be returning. Overall, the staff was very nice and tried to help but the hotel itself is so rundown.
Stayed 1 night in Sep 2024

4/10 Poor

Bill

Stayed 1 night in Sep 2024

6/10 Okay

Bill

Too much hassle for a hotel stay
Every day was a new adventure with our room. There seemed to be a major disconnect between the booking system and the front desk computer system. The room we were booked into seemed to daily disappear from the system cousing an almost daily stop at the front desk to correct. We were booked in for 6 days. On the final evening, another guest attempted to use a key card to come into our room, unsuccessful but returned 10 minutes later with hotel staff and opened the door but were unable to enter as we had the security lock in place. When I brought this up the next morning, the front desk showed we were already booked out and that no one was in the room. The week seemed to have us checked in but a mystery of what room we were in. The front desk was very helpful, however it all seemed like a needless waste of time. We understand the staff shortages in all areas of hospitality, however I do not think this a staff issue and more of a technology issue.
Stayed 1 night in Sep 2024

10/10 Excellent

Amanda, Lenexa

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Nice, quiet, clean. Problems flushing toilet, but just needed to hold lever down a bit longer...all good
Stayed 3 nights in Sep 2024

10/10 Excellent

Betty

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Frank

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was great, room was clean. Towels were fresh pool was relaxing
Stayed 1 night in Aug 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 2 nights in Aug 2024

4/10 Poor

Emilee

Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Sheila

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
The reason I chose this hotel was because they advertised a restaurant/bar, it was even on their sign out front. It was closed the entire time. We had 1 bath towel, the bed was like sleeping on cardboard, no extra blanket, there seemed to be about 4 core staff who worked the desk and cleaned. They were friendly and accommodating, but stretched very thin. Night staff were always asleep. The weeds in front were huge! One thorn “bush” came up to my chest. The hotel was clean and free of nasty odors, and as mentioned the few staff that they had were nice, although not helpful with transportation information or shopping suggestions. Overall I give them a generous 2,and would not recommend.
Stayed 2 nights in Aug 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
It’s was a nice spot
Stayed 1 night in Aug 2024

8/10 Good

Rita

Business traveller
Liked: Cleanliness, staff & service, room comfort
Good enough
Needed a room while working in the area. Room was pretty quiet and clean. Could not find any outlets near bed, only one on desk lamp. No way to plug in phone and laptop for working. Room was dated, pillows were small, thin, misshapen squares. Overall decent enough. Overslept a little the next morning so missed breakfast before needing to head out for work. Used a lot of key cash for this booking and without it, I’m not sure this room would have been worth a price tag over $100
Stayed 1 night in Aug 2024

2/10 Terrible

Pedro

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked a room on 08/17 called to let them know I would be checking in late around 2 am I was told by Michelle I would not be allowed to check in at that time and that she would cancel my reservation it has been a week yet haven’t received a refund I called for an update & was told by Michelle there are no refunds & that I was given wrong information when it was her I talked to when calling the first time asked for a manager and turns out she is the manager completely rude and no help at all I will be calling corporate to see about my refund
Stayed 1 night in Aug 2024