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The Westin Siray Bay Resort & Spa, Phuket

5.0 star property
Luxury resort on the beach, with 3 outdoor swimming pools
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Westin Siray Bay Resort & Spa, Phuket

3 outdoor pools, open 11:00 AM to 7:00 PM, pool umbrellas
Villa, 1 Bedroom, View, Oceanfront
Building design
Exterior
On the beach, sun-loungers, beach umbrellas, beach towels

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
  • Breakfast available
  • Bar
    Bar
  • Hot tub
    Hot tub
  • All-inclusive
    All-inclusive
  • Room service
    Room service
The price is AU$263
includes taxes & fees
24 Nov - 25 Nov

Explore the area

Map
21/1, 21/3, 21/4, 21/6 Moo 1,, T, Rasada, Ratsada, Phuket, 83000
  • Koh Sirey Temple
    19 min walk
  • Ratsada Pier
    5 min drive
  • Limelight Avenue Phuket
    8 min drive
  • Phuket (HKT-Phuket Intl.)
    57 min drive

Room options

View all photos for Room, 1 King Bed, Pool Access, View (Oceanfront)

Premium bedding, down duvets, minibar, in-room safe

Room, 1 King Bed, Pool Access, View (Oceanfront)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
LCD TV
Pillow menu
Premium bedding
  • 50 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Pool Access, Oceanfront

Room, 2 Double Beds, Pool Access, Oceanfront

Room, 2 Double Beds, Pool Access, Oceanfront

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
LCD TV
Pillow menu
Premium bedding
  • 50 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 2 Double Beds, View, Oceanfront

Room, 2 Double Beds, Oceanfront

Room, 2 Double Beds, View, Oceanfront

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
LCD TV
Pillow menu
Premium bedding
  • 50 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 Double Bed

Room, 1 Double Bed

Room, 1 Double Bed

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
LCD TV
Pillow menu
Premium bedding
  • 58 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Premium Suite, 1 Bedroom, View, Oceanfront

Premium Suite, 1 Bedroom, View, Oceanfront

Premium Suite, 1 Bedroom, View, Oceanfront

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
LCD TV
  • 80 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, View, Oceanfront

Suite, 1 Bedroom, View, Oceanfront

Suite, 1 Bedroom, View, Oceanfront

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
LCD TV
Pillow menu
  • 62 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, View, Oceanfront

Suite, 1 Bedroom, Oceanfront

Suite, 1 Bedroom, View, Oceanfront

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
LCD TV
Pillow menu
  • 60 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Pool Access, Oceanfront

Suite, 1 Bedroom, Pool Access, Oceanfront

Suite, 1 Bedroom, Pool Access, Oceanfront

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
LCD TV
Pillow menu
  • 60 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 1 Bedroom, View, Oceanfront

Villa, 1 Bedroom, View, Oceanfront

Villa, 1 Bedroom, View, Oceanfront

Highlights

Balcony
Separate dining area
Separate sitting area
Private plunge pool
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
  • 70 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Villa, 2 Bedrooms, View, Oceanfront

Villa, 2 Bedrooms, Oceanfront

Villa, 2 Bedrooms, View, Oceanfront

Highlights

Balcony
Separate dining area
Separate sitting area
Private plunge pool
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
  • 130 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Luxury Suite, 1 Bedroom, View, Oceanfront

Luxury Suite, 1 Bedroom, Oceanfront | Living room

Luxury Suite, 1 Bedroom, View, Oceanfront

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
LCD TV
  • 90 sq m
  • Ocean view
  • Sleeps 3
  • 1 Double Bed

View all photos for Villa, 1 Bedroom, View, Oceanfront

Villa, 1 Bedroom, View, Oceanfront

Villa, 1 Bedroom, View, Oceanfront

Highlights

Balcony
Private plunge pool
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
LCD TV
Pillow menu
  • 51 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds

Room, 2 Double Beds

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
LCD TV
Pillow menu
Premium bedding
  • 58 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, View, Oceanfront

Room, 1 King Bed, Oceanfront

Room, 1 King Bed, View, Oceanfront

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
LCD TV
Pillow menu
Premium bedding
  • 50 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
LCD TV
Pillow menu
Premium bedding
  • 58 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 3 Bedrooms, View, Oceanfront

Villa, 3 Bedrooms, View, Oceanfront

Villa, 3 Bedrooms, View, Oceanfront

Highlights

Balcony
Separate dining area
Separate sitting area
Private plunge pool
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
  • 160 sq m
  • Ocean view
  • Sleeps 6
  • 3 Double Beds

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The price is AU$601
for 1 night
includes taxes & fees
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About the area

Ratsada

A luxury stay in the heart of Ratsada awaits you at The Westin Siray Bay Resort & Spa, Phuket. You'll be 8.9 km (5.5 mi) from Bangkok Hospital Phuket and 15.3 km (9.5 mi) from Wat Chalong. Highlights at this beachfront resort include 3 restaurants, 3 outdoor swimming pools and 2 poolside bars. .A day of pampering can include deep-tissue massages, Swedish massages and body wraps along with Ayurvedic treatments and mani/pedis. The restaurant, Seasonal Taste, serves international cuisine and is open for breakfast, lunch and dinner. Mix Bar is the resort's own bar, serving drinks along with dinner. Spend the day at the beach where you'll find sunloungers, and enjoy the 2 hot tubs and free kids' club. 7642 square feet (710 square metres) of event facilities include 5 meeting rooms and a conference centre, and other business amenities include limo/town car service. Other amenities include free Wi-Fi in public areas, free supervised childcare and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 11:00 AM. There's also free self parking, along with the convenience of a shopping centre shuttle. .Places within a 30-minute drive of this 5-property class Ratsada resort include Bangla Road and Phuket Aquarium.
View more Resorts in RatsadaOpens in a new window

What's nearby

  • Koh Sirey Temple - 19 min walk - 1.6 km
  • Ratsada Pier - 5 min drive - 3.7 km
  • Phuket Weekend Market - 8 min drive - 6.1 km
  • Bangkok Hospital Phuket - 12 min drive - 9.0 km
  • Phuket Aquarium - 22 min drive - 17.6 km

Getting around

  • Phuket (HKT-Phuket Intl.) - 57 min drive

Restaurants

  • ‪Starbucks (สตาร์บัคส์) - ‬6 min walk
  • ‪Chester's Coffee - ‬5 min drive
  • ‪Prego by the Beach - ‬2 min walk
  • ‪MIX Lounge - ‬1 min walk
  • ‪กิมท้อ นครปฐม ก๋วยเตี๋ยวต้มยำ - ‬7 min drive

About this property

The Westin Siray Bay Resort & Spa, Phuket

Luxury resort on the beach, with 3 outdoor swimming pools
Some rates at The Westin Siray Bay Resort & Spa, Phuket are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. Cool off in one of the 3 outdoor swimming pools at The Westin Siray Bay Resort & Spa, Phuket, and enjoy summer activities such as windsurfing and kayaking.

There are 3 restaurants on site. For a drink, you can stop by one of the on-site bars, including 2 swim-up bars and 3 bars/lounges. A computer station is on site and WiFi is free in public spaces. This luxury resort also offers a complimentary children's club, a garden and a terrace. You'll have access to the outdoor pool at a partner property. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Ratsada resort.

  • 257 guestrooms or units
  • 3 levels
  • 38 buildings
  • 3 dining venues
  • 2 bars by the pool
  • 2 swim-up bars
  • 3 bars or lounges
  • 7642 sq ft of conference space
  • 710 sq. m of conference space
  • Built in 2010
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Car service
  • Wedding services available
  • Terrace
  • Garden
  • Computer for guest use
  • Newspapers for purchase
  • Television in lobby
  • Lift
  • Smoking in designated areas
  • Microwave in a common area
  • Water dispenser
The Westin Siray Bay Resort & Spa, Phuket offers 257 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. Rooms open to balconies. Beds feature down duvets and premium bedding. A pillow menu is available. LCD televisions come with satellite channels.

Bathrooms include baths or showers with a rainfall showerhead, dressing gowns, slippers and complimentary toiletries. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

Guests can pamper themselves by indulging in the on-site spa services. There are 7 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including Ayurvedic.

Languages

Chinese (Mandarin), English, Korean, Thai

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Ferry terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: THB 883 for adults and THB 442 for children
  • 2 poolside bars
  • 2 swim-up bars
  • 3 bars/lounges
  • 3 restaurants
  • Couples/private dining

Restaurants on site

  • EEST
  • Horizon Pool bar
  • Mix Bar
  • Prego by the Beach
  • Seasonal Taste

Family friendly

  • 3 outdoor pools
  • Baby bath
  • Baby toys
  • Children's games
  • Children's toys
  • Dining table
  • Free children's club
  • Free cot
  • Free supervised activities for children
  • Highchair
  • In-room babysitting
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Newspapers in lobby
  • Shared microwave
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Business services

  • 5 meeting rooms
  • Computer station
  • Conference centre (7,642 square foot of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In the mountains
  • On the beach
  • Pool umbrellas
  • Terrace

Spa

  • 7 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Braille/raised signage
  • Doorbell and phone notification
  • Front entrance ramp
  • Hand-held showerhead
  • Handrails in stairways (109 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (102 centimetre wide door)
  • Magnifying mirror
  • Roll-in shower (97 centimetre wide)
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (81 centimetre high)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (109 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 3 floors
  • 38 buildings
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2010
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Dining table
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the ferry terminal (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Westin Siray Bay Resort & Spa, Phuket

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for THB 1600.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately THB 883 for adults and from THB 442 for children
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 1600.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash.
    For guests' safety, the property includes a smoke detector and a security system in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pool access available from 11:00 AM to 7:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Siray
Siray Bay
Siray Bay Resort
Siray Bay Westin
Westin Siray
Westin Siray Bay Resort Phuket Ratsada
Westin Siray Bay Resort
Westin Siray Resort
The Westin Siray Bay Resort & Spa Phuket Hotel Phuket Town
The Westin Siray Bay Resort & Spa Phuket Phuket Town
The Westin Siray Bay Resort And Spa Phuket
Westin Siray Bay Resort Ratsada
Westin Siray Bay Ratsada
Westin Siray Bay Phuket Ratsada

Frequently asked questions

What is the cancellation policy at The Westin Siray Bay Resort & Spa, Phuket?

The Westin Siray Bay Resort & Spa, Phuket offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Westin Siray Bay Resort & Spa, Phuket?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at The Westin Siray Bay Resort & Spa, Phuket on 24 Nov 2024 start from AU$263.08, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Westin Siray Bay Resort & Spa, Phuket?

Yep, The Westin Siray Bay Resort & Spa, Phuket has a free self car park.

Are there any beaches close to The Westin Siray Bay Resort & Spa, Phuket?

The closest beach to The Westin Siray Bay Resort & Spa, Phuket is Patong Beach (14.9 km).

Is there a spa on site at The Westin Siray Bay Resort & Spa, Phuket?

There's no onsite spa, but this property does offer services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does The Westin Siray Bay Resort & Spa, Phuket have a pool?

The Westin Siray Bay Resort & Spa, Phuket has 3 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars. The pool is open 11:00 AM to 7:00 PM.

What luxury perks are available at The Westin Siray Bay Resort & Spa, Phuket?

The Westin Siray Bay Resort & Spa, Phuket features 2 poolside bars, 3 outdoor pools and 2 hot tubs.

What makes The Westin Siray Bay Resort & Spa, Phuket a romantic place to stay?

Couples spa treatments and beachfront dining, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at The Westin Siray Bay Resort & Spa, Phuket.

Is The Westin Siray Bay Resort & Spa, Phuket family-friendly?

You bet! With amenities such as a free children's club and free supervised childcare, as well as highchairs and baby baths in the guestrooms, it's no surprise that The Westin Siray Bay Resort & Spa, Phuket is a hit with families.

Does The Westin Siray Bay Resort & Spa, Phuket serve breakfast?

Yep, buffet brekkie is available daily from 6:30 AM to 11:00 AM.

Is there a free airport shuttle available at The Westin Siray Bay Resort & Spa, Phuket?

No, The Westin Siray Bay Resort & Spa, Phuket does not offer an airport shuttle service.

Is there a bar or restaurant at The Westin Siray Bay Resort & Spa, Phuket?

Relax with a coldie at the 2 poolside bars or 3 lounge bars, and grab a meal at the onsite restaurant that serves international cuisine.

What time are check-in & check-out at The Westin Siray Bay Resort & Spa, Phuket?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at The Westin Siray Bay Resort & Spa, Phuket?

No, pets and service animals are not allowed.

The Westin Siray Bay Resort & Spa, Phuket Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 494 out of 908 reviews" "
Rating 8 - Good. 277 out of 908 reviews" "
Rating 6 - Okay. 89 out of 908 reviews" "
Rating 4 - Poor. 27 out of 908 reviews" "
Rating 2 - Terrible. 21 out of 908 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Eva Anette irene

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2024

6/10 Okay

Patience

Liked: Amenities
The inconvenience of having a golf cart takes you to your room or takes you to the lobby. It’s crazy to me. I mean for a five star hotel it was not clean properly, The best part was the breakfast this lotta options and dinner. You have a lot of options to. I mean, they put up a whole spread for breakfast. It was awesome.
Stayed 4 nights in Aug 2024

10/10 Excellent

Oliver James Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
**Title: Exceptional Service at the Westin Siray Bay - A Trip to Remember!** Our recent Honeymoon stay at the Westin Siray Bay Phuket was nothing short of extraordinary, and it was made even more memorable by the incredible staff who went above and beyond to ensure our experience was perfect. These individuals truly made our trip, and they all deserve a pay rise! Mod was our morning ray of sunshine at breakfast, greeting us with a smile every day. She’s brilliant, always super friendly, and made sure our mornings started on the right note. Pop made our dinners a delight. She was our server on several occasions, and her amazing customer service and friendly demeanor left us thoroughly impressed. It was a pleasure to have her take care of us during our meals. Kate was another lovely lady we had the pleasure of meeting. She was fun to chat with and always made the effort to engage in conversation. When I mentioned that I had injured myself, she went above and beyond by arranging a thoughtful surprise—a card, flowers, and a fruit platter. Such a kind and considerate gesture! Sunny was our go-to buggy driver, and he was a great guy to chat with. He always got us where we needed to go with a smile and made the ride fun and enjoyable. Phoom was an absolute asset to the Westin. From the moment we met him, he was extremely welcoming and couldn’t do enough to help us. He’s such a lovely guy and was always ready to assist with anything we needed. June was a delightful presence
Stayed 13 nights in Aug 2024

10/10 Excellent

Vince

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in a nice quiet area, very safe and relaxing. The staff are the best. They go above and beyond to make sure you enjoy your stay. They work tirelessly around the clock.
Stayed 11 nights in Aug 2024

8/10 Good

Gene Claude Nga

Travelled with partner
The service was excellent- from reception to restaurant staff, tour staff, buggy staff and tv technicians. The view from our room was fabulous !!
Stayed 7 nights in Aug 2024

10/10 Excellent

Suman

Liked: Cleanliness, staff & service, property conditions & facilities
Very good food and helpful staff
Stayed 7 nights in Aug 2024

10/10 Excellent

padraig mc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2024

8/10 Good

Marie, Brooklyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort needs to have more adult night entertainment. They lack music for the resort- goers.
Stayed 9 nights in Jul 2024

10/10 Excellent

William Alberto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, comfy beds. The only downside is that they only have 2 restaurants to pick from for meals, but a shuttle is available to go into the city for more food options.
Stayed 6 nights in Aug 2024

10/10 Excellent

Jose, Chandler

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding beach and location, room was very nice with a amazing view, the in room pool a nice amenity specially at night after a long day to be able to soak in looking at the bay.
Stayed 3 nights in Jun 2024

6/10 Okay

Pag

Stayed 1 night in Jul 2024

10/10 Excellent

Ambre

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The pools, activities for adults and children and the day spa are fantastic. The food was amazing and the restaurant and bar options numerous. We had a blast and would definitely book again.
Stayed 4 nights in Jul 2024

10/10 Excellent

Oheoghosa

Stayed 1 night in Jul 2024

2/10 Terrible

lian z

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 5 nights in Jul 2024

2/10 Terrible

Youjung

Stayed 1 night in Jul 2024

10/10 Excellent

Jacq

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property! An oasis in Phuket.
Stayed 3 nights in Jul 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location and great service
The staff were amazing, I can’t say enough about them. Having said that, the hotel needs some work, many small details that require maintenance. The hotel is not new and needs some more investment, but the value and service we’ve received was outstanding.
Stayed 3 nights in Jul 2024

6/10 Okay

Guita, Laguna Niguel

Travelled with family
Liked: Staff & service, amenities
Lots of mildew around the private pool in our room same shower walls They didn’t replace shampoo conditioners we kept asking Electricity shutoff couple of times Toilet paper very bad quality Mostly the mildew in pools around the walls really bad! Service good except last 2 days too crowded and we had to wait 40 minutes for our coffee at breakfast no tropical Fruits either last 2 days ( July1-10)
Stayed 7 nights in Jul 2024

10/10 Excellent

LING LILIAN CHEN

Stayed 5 nights in Jun 2024

8/10 Good

Kemal

Liked: Cleanliness, staff & service, property conditions & facilities
We shared the room pool with other room which is very close, it was not convenient.
Stayed 2 nights in Jul 2024

2/10 Terrible

Rebeca Munoz

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Joy

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Beautiful views from the property, and the staff is great. The resort is clearly in need of a major renovation, and we look forward to returning when the upgrades are complete.
Stayed 2 nights in Jun 2024

2/10 Terrible

George

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Rooms were dated and old Room was leaking water and never got fixed right Food quality was bad Booked for 9 nights but left the place after 2 Despite the complaints no money was refunded to me
Stayed 9 nights in Jun 2024

10/10 Excellent

robert, islip

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one beautiful hotel. Although rooms are not easily accessible shuttles are on demand to take you to your room on demand. The property is one of the most picturesque I’ve seen and the service is world class.
Stayed 3 nights in Jun 2024

10/10 Excellent

Akkayya

Travelled with partner
Liked: Staff & service, property conditions & facilities
Great location
Stayed 5 nights in Jun 2024