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Dreams Playa Bonita Panama - All Inclusive

4.0 star property
Family-friendly fun on the beach, with 4 outdoor pools

Photo gallery for Dreams Playa Bonita Panama - All Inclusive

4 outdoor pools, open 8:00 AM to 8:00 PM, free pool cabanas
On the beach, free beach cabanas, sun-loungers, beach towels
Preferred Club Junior Suite King Ocean View
4 bars/lounges, 2 poolside bars, swim-up bar
Outdoor wedding area

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Pet-friendly
  • All-inclusive
  • Parking available
  • Spa
The current price is AU$444
includes taxes & fees
1 Apr - 2 Apr

Explore the area

Map
KM 7, Road to Veracruz, Veracruz, Panama
  • Albrook Shopping Mall
    ‪14 min drive‬
  • Amador Causeway
    ‪16 min drive‬
  • Fuerte Amador Resort & Marina
    ‪24 min drive‬
  • Panama City (PAC-Marcos A. Gelabert Intl.)
    ‪22 min drive‬

Room options

View all photos for Deluxe Double Partial Ocean View

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Double Partial Ocean View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Premium bedding
Blackout curtains
  • 46 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Deluxe Double Ocean View

Premium bedding, in-room safe, desk, blackout curtains

Preferred Club Deluxe Double Ocean View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
Free minibar items
Flat-screen TV
Premium bedding
  • 46 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe King Partial Ocean View

Premium bedding, in-room safe, desk, blackout curtains

Deluxe King Partial Ocean View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Premium bedding
Blackout curtains
  • 46 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Deluxe King Ocean View

Premium bedding, in-room safe, desk, blackout curtains

Preferred Club Deluxe King Ocean View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
Free minibar items
Flat-screen TV
Premium bedding
  • 46 sq m
  • Ocean view
  • Sleeps 2
  • 2 Double Beds

View all photos for Preferred Club Junior Suite King Ocean View

Premium bedding, in-room safe, desk, blackout curtains

Preferred Club Junior Suite King Ocean View

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Club Lounge
Free cots/infant beds
  • 76 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deal of the Day

Premium bedding, in-room safe, desk, blackout curtains

Deal of the Day

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Premium bedding
Blackout curtains
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Double Ocean View

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Double Ocean View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Premium bedding
Blackout curtains
  • 46 sq m
  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe King Ocean View

Premium bedding, in-room safe, desk, blackout curtains

Deluxe King Ocean View

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Premium bedding
Blackout curtains
  • 46 sq m
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room Standard With Partial Sea View

Premium bedding, in-room safe, desk, blackout curtains

Double Room Standard With Partial Sea View

  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Standard With Sea View

Premium bedding, in-room safe, desk, blackout curtains

Double Room Standard With Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room Deluxe With Sea View

Premium bedding, in-room safe, desk, blackout curtains

Double Room Deluxe With Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room Deluxe With Sea View

Premium bedding, in-room safe, desk, blackout curtains

Double Room Deluxe With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

Double Room Standard With Partial Sea View

  • Partial sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room Junior With Sea View

Premium bedding, in-room safe, desk, blackout curtains

Double Room Junior With Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room Standard With Sea View

Premium bedding, in-room safe, desk, blackout curtains

Double Room Standard With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

Similar properties

3 outdoor pools, pool umbrellas, pool loungers

The Westin Playa Bonita Panama

  • On private beach
  • Pool
  • Hot tub
  • All-inclusive
4.0 out of 5, Very good, (1012)
The price is AU$428
for 1 room
includes taxes & fees
24 Mar - 25 Mar
The Westin Playa Bonita Panama

About the area

Playa Bonita Village

An all-inclusive stay in Veracruz awaits you at Dreams Playa Bonita Panama - All Inclusive. You'll be 12.4 km (7.7 mi) from Albrook Shopping Mall and 17 km (10.6 mi) from Multiplaza Pacific Mall. Highlights at this beachfront property include 4 outdoor swimming pools, 2 poolside bars and a full-service spa. .A pampering day can include deep-tissue massages and hot stone massages along with body wraps, body scrubs and aromatherapy. The buffet restaurant, Market cafe, serves local and international cuisine and is open for breakfast. With 4 lounge bars to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find free cabanas, and enjoy the on-site nightclub and free kids' club. 15999 square feet (1486 square metres) of event facilities include 8 meeting rooms and conference space, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, a 24-hour gym and a sauna. Each morning free buffet breakfast is offered between 6:30 AM and 11 AM. There's also free self parking, along with the convenience of a free shopping centre shuttle. .Attractions within a 15-minute drive of this 4-property class Veracruz property include Cinta Costera and Avenida Balboa.

What's nearby

  • Veracruz Beach - 8 min drive - 6.4 km
  • Albrook Shopping Mall - 14 min drive - 12.4 km
  • Cinta Costera - 14 min drive - 12.9 km
  • Amador Causeway - 16 min drive - 11.6 km
  • Fuerte Amador Resort & Marina - 24 min drive - 15.3 km

Getting around

  • Estación Lotería - 21 min drive
  • Panama City Passenger Station - 27 min drive
  • Balboa (BLB-Panama Pacifico Intl.) - 7 min drive

Restaurants

  • ‪Seaside Grill - ‬1 min walk
  • ‪Oasis Lobby Bar - ‬18 min walk
  • ‪D'lirios - ‬3 min drive
  • Coco Cafe
  • ‪Oceanica - ‬18 min walk

About this property

Dreams Playa Bonita Panama - All Inclusive

Family-friendly fun on the beach, with 4 outdoor pools
Dreams Playa Bonita Panama - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Lie back and work on your tan with relaxing beach amenities, such as complimentary cabanas and sunloungers. At Dreams Playa Bonita Panama - All Inclusive, you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 4 bars/lounges. WiFi is free in public spaces. This all-inclusive property also offers a complimentary children's club, a children's pool and a 24-hour fitness centre. Self parking is free.

Smoking is allowed in designated areas at this 4-star Veracruz property.

  • 301 guestrooms or units
  • 5 levels
  • 11 buildings
  • 2 bars by the pool
  • 4 bars or lounges
  • 15999 sq ft of conference space
  • 1486 sq. m of conference space
  • Built in 2005
  • Buffet breakfast (free)
  • Nightclub
  • Karaoke
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Dining venue
  • Swim-up bar
Dreams Playa Bonita Panama - All Inclusive offers 301 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Rooms open to furnished balconies. Beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free shopping centre shuttle
  • Free self parking on site
  • Valet parking on site (USD 4 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 11 AM
  • 2 poolside bars
  • 4 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Bordeaux
  • Market cafe
  • Oceana
  • Portofino
  • Seaside

Things to do

  • 24-hour gym
  • 4 outdoor pools
  • Archery
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Foosball table
  • Free children's club
  • Full-service spa
  • Karaoke
  • Kayaking
  • Mini golf
  • Nightclub
  • Playground
  • Sauna
  • Steam room
  • Table tennis
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • Children's pool
  • Free children's club
  • Free cot
  • Free supervised activities for children
  • In-room babysitting
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 15,999 square feet of conference space
  • 8 meeting rooms
  • Business centre

Outdoors

  • Beach loungers
  • Beach towels
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • In a provincial park
  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open Monday - Saturday (8:30 AM - 6:00 PM)
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 65 per pet, per stay
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 25 per person (one-way)
  • Valet parking fee: USD 4 per day
  • Pet fee: USD 65 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, debit cards and cash.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Secrets Playa Bonita All Inclusive Hotel
Dreams Playa Bonita Panama Hotel
Dreams Delight All Inclusive
Dreams Delight Playa Bonita Panama
Dreams Delight
Dreams Delight Playa Bonita All Inclusive All-inclusive property
Dreams Delight Playa Bonita All Inclusive
Secrets Bonita Inclusive

Frequently asked questions

What is the cancellation policy at Dreams Playa Bonita Panama - All Inclusive?

Dreams Playa Bonita Panama - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Dreams Playa Bonita Panama - All Inclusive?

As of 10 Mar 2025, prices found for a 1-night stay for 2 adults at Dreams Playa Bonita Panama - All Inclusive on 1 Apr 2025 start from AU$443.79, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Dreams Playa Bonita Panama - All Inclusive?

Yep, Dreams Playa Bonita Panama - All Inclusive has a free self car park. Additionally there is valet parking for USD 4 per day.

Are there any beaches close to Dreams Playa Bonita Panama - All Inclusive?

The closest beach to Dreams Playa Bonita Panama - All Inclusive is Veracruz Beach (4.2 km).

Is there a spa on site at Dreams Playa Bonita Panama - All Inclusive?

Yep, there is an onsite spa at Dreams Playa Bonita Panama - All Inclusive. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Swedish massages.

Does Dreams Playa Bonita Panama - All Inclusive have a pool?

Yep, and guests love it! Dreams Playa Bonita Panama - All Inclusive has 4 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and on a lounger. The pool is open 8:00 AM to 8:00 PM.

What luxury perks are available at Dreams Playa Bonita Panama - All Inclusive?

Dreams Playa Bonita Panama - All Inclusive features 2 poolside bars, 4 outdoor pools and a full-service spa. All guestrooms come with premium bedding and 24-hour room service.

What makes Dreams Playa Bonita Panama - All Inclusive a romantic place to stay?

A hot tub and couples spa treatments, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Dreams Playa Bonita Panama - All Inclusive.

Is Dreams Playa Bonita Panama - All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Dreams Playa Bonita Panama - All Inclusive is a hit with families.

Does Dreams Playa Bonita Panama - All Inclusive serve breakfast?

Yeah, complimentary buffet brekkie is on offer daily from 6:30 AM to 11 AM.

Is there a free airport shuttle available at Dreams Playa Bonita Panama - All Inclusive?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Dreams Playa Bonita Panama - All Inclusive?

Relax with a coldie at the 2 poolside bars or 4 lounge bars, and grab a meal at the onsite restaurant that serves local and international cuisine.

What time are check-in & check-out at Dreams Playa Bonita Panama - All Inclusive?

Check-in begins at 3 PM. Check-out time is noon.

Dreams Playa Bonita Panama - All Inclusive Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 358 out of 1014 reviews
Rating 8 - Good. 258 out of 1014 reviews
Rating 6 - Okay. 180 out of 1014 reviews
Rating 4 - Poor. 123 out of 1014 reviews
Rating 2 - Terrible. 95 out of 1014 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Jamie

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Need more activities.
Stayed 4 nights in Dec 2024

8/10 Good

Deidre

Liked: Cleanliness, staff & service, property conditions & facilities
We loved our visit. The resort setting is more beautiful than we expected. Amazing views from pool and grass lining the beach and the beach of the surrounding area and distant ships lining up to transit the Panama Canal. The condition of the property met our expectations which is to say we expected AC running overtime to keep up with humid conditions and nice but not immaculate condition/facilities. Mosquitoes and no see ums live in and around rain forests; not noticeable on the property during the day, but wouldn’t eat outside at dusk/night and wish the resort used mosquito netting for the buffet restaurant (for some unknown reason it is essentially open air). Loved the rain forest hike. Uber is great in the Panama City area. The staff are great. Love the coffee cafe & breakfast (fresh mango and papaya every day). Wish the dinner restaurants had more variety. Loved seeing sloths along the perimeter of the resort!
Stayed 5 nights in Nov 2024

6/10 Okay

Lystra

Travelled with family
Liked: Cleanliness, staff & service
The food was good but selection limited. Based on our all inclusive you had a variety to choose from. The rooms are a bit outdated but was kept clean. A bit disappointed that my family had to check out by 12;00om but was unable to eat. Very unfortunate because they had a late flight and the facility requested them to pay to eat. Very disturbing it was the interest of the facility and not the guest. How much would a plate of good take away from this facility. I do not believe I would return.. maybe try somewhere else. Not al staff was friendly and extremely difficult communicating if you do not speak the language.
Stayed 4 nights in Dec 2024

10/10 Excellent

Nikita

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There's different options of restaurants to eat. It has night entertainment, There's also water aerobics and volleyball.
Stayed 4 nights in Dec 2024

4/10 Poor

marie w

Travelled with family
Liked: Staff & service
Food was terrible, room not well kept. Room service poor,
Stayed 4 nights in Nov 2024

10/10 Excellent

Wanique, Washington

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice resort. Love the food!!
Stayed 4 nights in Nov 2024

10/10 Excellent

Mandeep

Liked: Cleanliness, staff & service, property conditions & facilities
It was amazing
Stayed 4 nights in Nov 2024

10/10 Excellent

Clarence Hayman

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the Best trips. Panama has so much history in the making of North and South America including travel from over the pond.
Stayed 4 nights in Aug 2024

6/10 Okay

Carmen

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
We booked 4 rooms and asked for connecting room at least for 2 rooms but they gave us next to each other but was not connected. All the room didn’t have enough towels or hair dryer and housekeeping took forever to bring. One of the room the AC was broken. Dirty bathroom. Towels by the pool ran out super fast. Limited food selection. Our first time there and left disappointed.
Stayed 1 night in Nov 2024

2/10 Terrible

Cuayani

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at this resort, room 303 to be specific the bathroom and closet is filled mold. I made complaints & the issue was never addressed. The front desk is nice, however Carlos and Veronica need to be retrained on hospitality. The spa is the only area clean at this resort, and the staff is very welcoming.
Stayed 5 nights in Nov 2024

2/10 Terrible

Yveline

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at this hotel and, unfortunately, it was a disappointing experience. The most concerning issue was the presence of bed bugs, which made my stay incredibly uncomfortable and stressful. I immediately reported this to the front desk, but the overall cleanliness and comfort of the room did not meet expectations. While the staff did try their best to address the situation, I requested to speak with the manager during my stay, but no one ever came to speak with us, which added to my frustration. On a positive note, the food at the hotel was decent, but that was the only aspect that provided some relief. The lack of attention from management and the unsanitary conditions were enough to overshadow any positives. I would not recommend this hotel based on my experience, and I hope they address these issues for future guests.
Stayed 4 nights in Nov 2024

6/10 Okay

Carolina

Travelled with group
Liked: Cleanliness, staff & service
The food was terrible, cold, you need better chef to make the food,and the 1 day we wating 55 minutes to have the 2nd food, in a pool doesn't have sufficient chance to have the chairs, there are to many people around waiting for sitting I never go there again, and I'm don't refer this place, sorry . plate
Stayed 3 nights in Nov 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

CHERETIA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the property
Stayed 4 nights in Nov 2024

6/10 Okay

Anayeli

Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness
For what we paid we were expecting top notch condition and service. When we arrived it was late at night and still were able to notice the bed sheets looked dirty (some hair here and there in one of the corners of the bed) and one of the pillows smelled like drool- literally. We didn’t ask for another room because my bf just wanted to rest but good thing we only booked it for one night because that is all I could’ve handle. The room was freezing too and the temperature was hard to adjust. Room smelled like humidity and their hair dryer was travel size and didn’t work well. I had to request a replacement which they gave me and that made it better. All in all it was not what we expected for the price- we were disappointed.
Stayed 1 night in Nov 2024

2/10 Terrible

Cuayani

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Kaira

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the property very much . Quiet , perfect place for relaxation. Thank you to the staff , very pleasant .
Stayed 2 nights in Nov 2024

10/10 Excellent

Natasha

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very kind and approachable. The room was cleaned daily, room service was great also. There were a variety of options for food.
Stayed 3 nights in Nov 2024

10/10 Excellent

Deisy

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went there for 5 days and wish I stay longer, is paradise! Food is amazing, tons of activities to do in the resort ! The food was delicious! The view ! The staff were lovely and everyone had a great time and lovely memories!! Can’t wait to go back !
Stayed 3 nights in Nov 2024

10/10 Excellent

Dora

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place! Food was amazing and the people that work there are very friendly!!
Stayed 3 nights in Nov 2024

8/10 Good

Stephanie J, Mandan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was worried about how the Dreams would be based off other reviews. However, I have no complaints about the Dreams. It's not a 5-star resort but it's not priced as a 5-star resort. Our room was clean and housekeeping did a great job. The mini bar could have been stocked better. The restaurants were good. The food wasn't spectacular but could always find something to eat. There was activities and entertainment that could conveniently be found online with a QR code. The grounds were clean. Staff was friendly and drinks were good. However, they needed more bartenders when things were busy.
Stayed 5 nights in Nov 2024

8/10 Good

Tiara

Liked: Amenities
Couches were dirty they need to be replaced.I seen a roach in my bathroom. Room service was offered for late night and early morning breakfast I did not get an answer.I called more than once during those special menu times.
Stayed 3 nights in Nov 2024

10/10 Excellent

Stephanie

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 3 nights in Nov 2024

10/10 Excellent

Frank

Stayed 4 nights in Oct 2024

8/10 Good

Leisa Joan

Liked: Staff & service
Disliked: Cleanliness
Stayed 7 nights in Nov 2024