Novotel Cairns Oasis Resort

4.5 star property
Luxury Cairns hotel in Cairns Central Business District with a fitness centre
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Novotel Cairns Oasis Resort

Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Standard Room, 1 King Bed, Pool View
Lobby

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Room service
    Room service
  • Bar
    Bar
  • Parking available
    Parking available
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping

Explore the area

Map
122 Lake St, Cairns, QLD, 4870
  • Cairns Aquarium
    1 min walk
  • Cairns Esplanade
    4 min walk
  • Cairns Performing Arts Centre
    6 min walk
  • Cairns, QLD (CNS-Cairns Intl.)
    12 min drive

Room options

Standard Double Room, 2 Double Beds, Pool View

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
  • 26.5 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Pool View

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Standard Double Room, 2 Double Beds

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed, Pool View

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Double Room, 2 Double Beds, Pool View

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Double Room, 2 Double Beds

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Similar properties

About the area

Cairns

A luxury stay in the heart of Cairns awaits you at Novotel Cairns Oasis Resort. Within just a 10-minute stroll, you'll find Cairns Esplanade and Cairns Night Markets. Highlights at this family-friendly hotel include in-room free WiFi, balconies and LCD TVs. .The restaurant, Moku, is open for breakfast and dinner. Moku Bar + Grill is the hotel's own bar, serving drinks along with brunch and lunch. Enjoy the outdoor swimming pool, gym, kids' swimming pool and pool loungers. 1938 square feet (180 square metres) of event facilities include 7 meeting rooms and a conference centre, and other business amenities include a business centre. Added amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 10 AM. There's also self parking, along with the convenience of car rentals on site. .Sights within a 20-minute walk of this 4.5-property class Cairns Central Business District hotel include Cairns Central Shopping Centre and Cairns Convention Centre.

What's nearby

  • Cairns Aquarium - 1 min walk - 0.2 km
  • Cairns Esplanade - 4 min walk - 0.4 km
  • Cairns Night Markets - 6 min walk - 0.6 km
  • Cairns Central Shopping Centre - 8 min walk - 0.7 km
  • Cairns Convention Centre - 15 min walk - 1.3 km

Getting around

  • Cairns Station - 14 min walk
  • Cairns, QLD (CNS-Cairns Intl.) - 12 min drive

Restaurants

  • ‪Crepe - ‬5 min walk
  • ‪La Pizza Trattoria - ‬5 min walk
  • ‪Dundee’s at the Cairns Aquarium - ‬2 min walk
  • ‪Imm Thai Cafe - ‬6 min walk
  • ‪Atrium - ‬3 min walk

About this property

Novotel Cairns Oasis Resort

Luxury Cairns hotel in Cairns Central Business District with a fitness centre
Novotel Cairns Oasis Resort offers its guests a kids' pool, an outdoor pool, and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and 7 meeting rooms. Event space at this hotel measures 1938 square feet (180 square metres) and includes a conference centre. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Novotel Cairns Oasis Resort. Parking is available for a fee.

This 4.5-star Cairns hotel is smoke free.

  • 314 guestrooms or units
  • 6 levels
  • 4 buildings
  • 1938 sq ft of conference space
  • 180 sq. m of conference space
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Bar by the pool
  • Dining venue
  • Swim-up bar
Novotel Cairns Oasis Resort offers 314 air-conditioned accommodations with a safe and coffee/tea makers. Rooms open to balconies. Each accommodation is individually furnished and decorated. 55-inch LCD televisions come with digital channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. This Cairns hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Microwaves, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (AUD 12 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: AUD 37 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Moku
  • Moku Bar + Grill
  • Moku Beach Club

Family friendly

  • Children's pool
  • Fenced pool
  • Free cot
  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (1,938 square foot of space)

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Front entrance ramp
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 buildings
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch LCD TV with digital channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Late-night room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: AUD 200
Express check-out available

Special check-in instructions

The property charges 1.4 per cent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 15 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are available for AUD 60.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 37 per person
  • Covered self-parking fee: AUD 12 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: AUD 200 (subject to availability)
  • In-room microwave fee: AUD 50 per stay
  • Rollaway bed fee: AUD 60.0 per night
  • Credit card charges are subject to a surcharge of 1.4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • One child aged 15 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Cairns Novotel Oasis Resort
Cairns Novotel Resort
Cairns Oasis Novotel
Novotel Cairns
Novotel Cairns Oasis
Novotel Cairns Oasis Resort
Novotel Oasis
Novotel Oasis Resort
Novotel Oasis Resort Cairns
Oasis Cairns Resort
Accor Cairns Oasis Hotel
Novotel Cairns Oasis Hotel Cairns
Oasis Hotel Cairns
Oasis Cairns
Oasis Resort Cairns
Cairns Novotel
Novotel Cairns Oasis Cairns
Novotel Cairns Oasis Resort Hotel
Novotel Cairns Oasis Resort Cairns
Novotel Cairns Oasis Resort Hotel Cairns

Frequently asked questions

What is the cancellation policy at Novotel Cairns Oasis Resort?

Novotel Cairns Oasis Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Novotel Cairns Oasis Resort?

As of 24 Nov 2024, prices found for a 1-night stay for 2 adults at Novotel Cairns Oasis Resort on 16 Dec 2024 start from AU$233.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Novotel Cairns Oasis Resort?

Yep, Novotel Cairns Oasis Resort has a covered self car park for AUD 12 per night.

Are there any beaches close to Novotel Cairns Oasis Resort?

The closest beach to Novotel Cairns Oasis Resort is Yorkeys Knob Beach (11.8 km).

Does Novotel Cairns Oasis Resort have a pool?

Yep, and guests love it! Novotel Cairns Oasis Resort has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What makes Novotel Cairns Oasis Resort a romantic place to stay?

Al fresco dining and a lounge bar, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Novotel Cairns Oasis Resort.

Is Novotel Cairns Oasis Resort family-friendly?

You bet! With amenities such as a children's pool and babysitting services, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Novotel Cairns Oasis Resort is a hit with families.

Does Novotel Cairns Oasis Resort serve breakfast?

Yeah, buffet brekkie is served daily from 6:30 AM to 10 AM.

Is there a free airport shuttle available at Novotel Cairns Oasis Resort?

No, Novotel Cairns Oasis Resort does not offer an airport shuttle service.

Is there a bar or restaurant at Novotel Cairns Oasis Resort?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at Novotel Cairns Oasis Resort?

Check-in begins at 2:00 PM. Check-out time is 11 AM.

Are pets allowed at Novotel Cairns Oasis Resort?

No, only service animals are allowed.

Novotel Cairns Oasis Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 314 out of 571 reviews" "
Rating 8 - Good. 183 out of 571 reviews" "
Rating 6 - Okay. 49 out of 571 reviews" "
Rating 4 - Poor. 19 out of 571 reviews" "
Rating 2 - Terrible. 6 out of 571 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Giuseppe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Novotel oasis resort was perfect ,staff rooms and facilities absolutely loved it 😀
Stayed 7 nights in Nov 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Love it their
Stayed 6 nights in Nov 2024

10/10 Excellent

Roger

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and awesome facilities
Stayed 5 nights in Oct 2024

6/10 Okay

Yvette

Travelled with family and small children
The pool and breakfast buffet are amazing. Front reception and breakfast staff were incredible. Pool side bar was awesome. Our room however was incredibly small and the city view was so uninspiring. The double beds are seriously small and the bathroom was tiny.
Stayed 4 nights in Sep 2024

10/10 Excellent

Natasha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything
Stayed 3 nights in Sep 2024

10/10 Excellent

Claire

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant stay as it met our travel needs.
Stayed 3 nights in Sep 2024

10/10 Excellent

Bianca

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Lovely staff, comfy beds, our kids loved the pool. Walking distance to everything!!!
Stayed 2 nights in Sep 2024

8/10 Good

Garry

Travelled with partner
We stayed in room 121. The outside balcony area was filthy. The tiles had green algae growing on them which made feet feel dirty sitting outside. The floor in our room looked clean but our feet felt and looked dirty after walking around for a short time. Felt like sand on the floor boards. The staff were hit and miss. Most doing their job without the enthusiasm you would expect from a nice hotel like this. We wanted to eat at the terrace bistro one night so we were told to select a table on balcony. All the tables that were not being used had dirty plates glasses etc piled up. it took two attempts to get a table cleared. The bar staff were just standing chatting amongst themselves but when I asked for a small table to be cleared it appeared to be a big request. On the second request one girl came out and was friendly and helpful. The pool area was lovely and bar staff more happy and friendly. Most of the common areas of the property were nice and lush greenery that had a nice tropical feel.
Stayed 3 nights in Sep 2024

8/10 Good

Lisa Maree

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The pool area and staff were great. The room we stayed in was noisy due to other people being really loud in the hall way. Super small bathroom. Overall we had a lovely stay.
Stayed 7 nights in Sep 2024

10/10 Excellent

Vesna

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great food, clean and child friendly facilities. Rooms are small but clean and have everything needed. Breakfast is worth purchasing with the room.
Stayed 4 nights in Sep 2024

8/10 Good

Yvana

Liked: Cleanliness
Enjoyed the stay close to all facilities and transport
Stayed 7 nights in Aug 2024

6/10 Okay

Daphne

Travelled with partner
Liked: Cleanliness, amenities
Checking in was made easy the receptionist was very pleasant and efficient. We ordered some cocktails and a snack at the Bar closest to the pool, the drinks were very nice but we felt the waitress was quite rude when without acknowledgement she slammed (and I mean slammed the food down) like we were an inconvenience. Thinking this was a one off, the following day while my husband swam I went to ask to see the wine list at the same bar and asked to purchase a bottle for my husband and I to enjoy beside the pool when he got out. The bartender said we do not have that wine here, you will have to purchase it from the other bar once it opens (why advertise it then?). Also the pool is cold even on hot days is that normal??? The housekeeping staff for our room were amazing.
Stayed 6 nights in Aug 2024

10/10 Excellent

JUDITH ANNE

Travelled with group
Liked: Property conditions & facilities
Quiet clean convenient
Stayed 4 nights in Aug 2024

6/10 Okay

Keith

Travelled with group
Disliked: Cleanliness
There was no staff follow through when we had an issue. Room was a trip hazard. You needed to step up to get in and the bathroom had the same. Room was tired and out dated. No covers on bed
Stayed 5 nights in Aug 2024

2/10 Terrible

Mark

Disliked: Cleanliness, staff & service, property conditions & facilities
Will never stay at a Novotel again
Stayed 7 nights in Aug 2024

10/10 Excellent

Kosta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well positioned, very friendly staff, nice sized room with a balcony, beautiful pool and surroundings, good value for money
Stayed 10 nights in Aug 2024

10/10 Excellent

Natalie

Stayed 1 night in Aug 2024

10/10 Excellent

Lara

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the pool view room. Was a very large spacious room. Staff was so lovely and helpful! I would definitely stay at Novotel Cairns again. Loved every moment of it
Stayed 3 nights in Aug 2024

10/10 Excellent

Candice

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing!
Stayed 1 night in Aug 2024

8/10 Good

Gillian

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property with a wonderful breakfast
Stayed 1 night in Aug 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay. Wonderful friendly staff. Great facilities. I highly recommend Novotel.
Stayed 8 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Sara louise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool area was great - my daughter became aquatic. Food decent though service sometimes a bit hit and miss - wrong items or missing cutlery. Nothing that wasn't easily fixed. Room big and clean, some of the fixtures looked a bit old but the wear and tear is expected in this climate - wood blown etc. Staff were all lovely and we had the greateat time. We would come back if we get the chance and stay here again.
Stayed 7 nights in Aug 2024

8/10 Good

Miki

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like pool
Stayed 4 nights in Aug 2024