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Zermatt Utah Resort & Spa Trademark Collection by Wyndham

4.0 star property
Family-friendly resort with 2 restaurants and 2 hot tubs

Photo gallery for Zermatt Utah Resort & Spa Trademark Collection by Wyndham

Exterior
Property amenity
Front of property
Bicycling
Indoor pool, outdoor pool, pool loungers

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast available
  • Bar
  • 24/7 front desk
  • Hot tub
The current price is AU$235
includes taxes & fees
6 Apr - 7 Apr

Explore the area

Map
784 W. Resort Drive, Midway, UT, 84049
  • Homestead Crater
    ‪6 min walk‬
  • Wasatch Mountain State Park
    ‪15 min walk‬
  • Soldier Hollow Resort
    ‪11 min drive‬
  • Provo, UT (PVU)
    ‪49 min drive‬

Room options

View all photos for Suite, 3 Bedrooms, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 3 Bedrooms, Non Smoking

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Fireplace
Air conditioning
Heating
Free cots/infant beds
Kitchen
  • 169 sq m
  • Mountain view
  • Sleeps 12
  • 1 King Bed, 4 Queen Beds and 1 Double Sofa Bed

View all photos for Villa, 1 Bedroom, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Villa, 1 Bedroom, Non Smoking

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Fireplace
Air conditioning
Heating
Free cots/infant beds
Kitchen
  • 83 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Room

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Clothes dryer
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Queen

Deluxe Queen

Deluxe Queen

Highlights

Separate sitting area
Fireplace
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Flat-screen TV
Clothes dryer
  • 37 sq m
  • Mountain view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 Single Bed, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 Single Bed, Non Smoking

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Clothes dryer
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • 28 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Wasatch King

Wasatch King

Wasatch King

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Clothes dryer
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse

Penthouse

Penthouse

Highlights

Balcony
Separate sitting area
Fireplace
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Flat-screen TV
  • 46 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Alpine Queen

Premium bedding, down duvets, pillow-top beds, in-room safe

Alpine Queen

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Clothes dryer
Hypo-allergenic bedding
Pillow-top bed
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Alpine Queen ADA Room

Premium bedding, down duvets, pillow-top beds, in-room safe

Alpine Queen ADA Room

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Clothes dryer
Hypo-allergenic bedding
Pillow-top bed
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Alpine King ADA Room

Premium bedding, down duvets, pillow-top beds, in-room safe

Alpine King ADA Room

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Flat-screen TV
Clothes dryer
Hypo-allergenic bedding
Pillow-top bed
  • 26 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for 3 Bedroom Villa

Premium bedding, down duvets, pillow-top beds, in-room safe

3 Bedroom Villa

Highlights

Balcony
Separate dining area
Separate sitting area
Fireplace
Air conditioning
Heating
Free cots/infant beds
Kitchen
  • 169 sq m
  • Mountain view
  • Sleeps 10
  • 1 King Bed, 4 Queen Beds and 1 Double Sofa Bed

View all photos for 2 Bedroom Villa

2 Bedroom Villa

2 Bedroom Villa

Highlights

Balcony
Separate dining area
Separate sitting area
Fireplace
Air conditioning
Heating
Free cots/infant beds
Kitchen
  • 111 sq m
  • Mountain view
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for 1 Bedroom Villa

Premium bedding, down duvets, pillow-top beds, in-room safe

1 Bedroom Villa

Highlights

Balcony
Separate dining area
Separate sitting area
Fireplace
Air conditioning
Heating
Free cots/infant beds
Kitchen
  • 84 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe King

Deluxe King

Deluxe King

Highlights

Separate sitting area
Fireplace
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Flat-screen TV
Clothes dryer
  • 36 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Alpine King

Premium bedding, down duvets, pillow-top beds, in-room safe

Alpine King

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Flat-screen TV
Clothes dryer
Hypo-allergenic bedding
Pillow-top bed
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Wasatch 2 Bedroom Suite, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Wasatch 2 Bedroom Suite, Non Smoking

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Clothes dryer
Hypo-allergenic bedding
Down duvet
2 bedrooms
  • 28 sq m
  • Sleeps 8
  • 2 Queen Beds

View all photos for Townhome, 4 Bedrooms, Non Smoking

Townhome, 4 Bedrooms, Non Smoking

Townhome, 4 Bedrooms, Non Smoking

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Clothes dryer
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • Sleeps 14
  • 1 King Bed and 1 Double Sofa Bed

About the area

Midway

A family-friendly stay in Midway awaits you at Zermatt Utah Resort & Spa Trademark Collection by Wyndham. You'll be 0.5 km (0.3 mi) from Homestead Crater and 7.7 km (4.8 mi) from Soldier Hollow Resort. Highlights at this boutique resort include 2 restaurants, 2 hot tubs and a full-service spa. .A day of pampering at Zermatt Spa can include hot stone massages, sports massages and detox wraps along with aromatherapy and mani/pedis. The steakhouse, Z Steak and Chop Hause, serves Modern European cuisine and is open for dinner. Cafe Z's is the resort's own pub, serving drinks along with breakfast and lunch. Enjoy the 2 outdoor tennis courts, indoor swimming pool and outdoor swimming pool plus access to mini golf. 30000 square feet (2787 square metres) of event facilities include meeting rooms and a conference centre. Other amenities include free Wi-Fi in public areas, a gym and a children's swimming pool. Each morning full breakfast is served between 8:00 AM and 11:00 AM. There's also free self parking, along with the convenience of an area shuttle. .Places within a 30-minute drive of this 4-property class Midway resort include Town Ski Lift and Main Street.
View more Resorts in MidwayOpens in a new window

What's nearby

  • Homestead Crater - 6 min walk - 0.6 km
  • Wasatch Mountain State Park - 15 min walk - 1.3 km
  • Ice Castles - 10 min drive - 7.8 km
  • Soldier Hollow Resort - 11 min drive - 7.7 km
  • Deer Valley Resort - 42 min drive - 24.0 km

Getting around

  • Salt Lake City International Airport (SLC) - 56 min drive

Restaurants

  • ‪Dairy Keen - ‬8 min drive
  • ‪McDonald's - ‬9 min drive
  • ‪The Bagel Den - ‬9 min drive
  • ‪Back 40 Ranch House Grill - ‬10 min drive
  • ‪Lola's Street Kitchen - ‬3 min drive

About this property

Zermatt Utah Resort & Spa Trademark Collection by Wyndham

Family-friendly resort with 2 restaurants and 2 hot tubs
Zermatt Utah Resort & Spa Trademark Collection by Wyndham offers its guests a full-service spa, 2 hot tubs, outdoor tennis courts, and an indoor pool. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Event space at this resort measures 30000 square feet (2787 square metres) and includes a conference centre. An outdoor pool, a children's pool, and a fitness centre are also featured at the family-friendly Zermatt Utah Resort & Spa Trademark Collection by Wyndham. You'll have access to the indoor pool and outdoor pool at a partner property. Free self parking is available.

This 4-star Midway resort is smoke free.

  • 230 guestrooms or units
  • 5 levels
  • 2 buildings
  • 2 dining venues
  • Conference rooms
  • 30000 sq ft of conference space
  • 2787 sq. m of conference space
  • Built in 2006
  • Poolside lounge chairs
  • Ski equipment storage
  • Ski equipment rentals
  • Conference centre
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Front desk safe
  • Pool or billiards table
  • Terrace
  • Outdoor picnic space
  • Fireplace in lobby
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Zermatt Utah Resort & Spa Trademark Collection by Wyndham offers 230 air-conditioned accommodations with a safe and coffee/tea makers. Pillowtop beds feature down duvets and premium bedding. 32-inch flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include baths or showers with a rainfall showerhead, spring water baths, complimentary toiletries and hairdryers.

This Midway resort provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include fans and blackout curtains. Housekeeping is offered on a weekly basis and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

Zermatt Spa has 3 treatment rooms, including rooms for couples. Services include hot stone massages, sports massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Languages

English, Spanish

Similar properties

5 outdoor pools, open 9:00 AM to 9:00 PM, pool cabanas (surcharge)

Homestead Resort

  • Pool
  • Hot tub
  • Restaurant
  • Air conditioning
4.1 out of 5, Very good, 1,203 reviews
The price is AU$302
includes taxes & fees
20 Apr - 21 Apr
Homestead Resort

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Area shuttle up to 10 mi
  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 8:00 AM to 11:00 AM for a fee: USD 10 to 35 for adults and USD 8 to 35 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Cafe Z's
  • Z Steak and Chop Hause
  • Zermatt Bakery

Things to do

  • 18-hole adjacent golf course
  • 2 hot tubs
  • 2 outdoor tennis courts
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Games
  • Gym
  • Indoor pool
  • Indoor pool (guest access)
  • Mini golf
  • Outdoor pool
  • Outdoor pool (guest access)
  • Ski equipment rentals
  • Ski storage
  • Volleyball

Family friendly

  • Children's pool
  • Free cot
  • Indoor pool
  • Mini golf
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (weekly)

Business services

  • Conference centre (30,000 square foot of space)
  • Meeting rooms

Outdoors

  • In the mountains
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Spring water bathtub or rainfall showerhead
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Dryer
  • Fan
  • Free local calls
  • Heating (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.00 per stay.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 28.55 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 10 to 35 for adults and USD 8 to 35 for children
  • Rollaway bed fee: USD 30.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests who have not received COVID-19 vaccination
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. Masks are required in public areas for unvaccinated guests. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham) guidelines.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Resort Zermatt
Zermatt Midway
Zermatt Utah Resort Trademark Collection Wyndham Midway
Zermatt Resort Midway
Zermatt Utah Hotel
Zermatt Hotel
Zermatt Utah Resort Trademark Collection Wyndham
Zermatt Utah Trademark Collection Wyndham Midway
Zermatt Utah Trademark Collection Wyndham
Zermatt Utah Resort Spa A Trademark Collection Hotel
Zermatt Utah Tramark Collecti
Zermatt Utah Resort & Spa Trademark Collection by Wyndham Resort
Zermatt Utah Resort & Spa Trademark Collection by Wyndham Midway

Frequently asked questions

What is the cancellation policy at Zermatt Utah Resort & Spa Trademark Collection by Wyndham?

Zermatt Utah Resort & Spa Trademark Collection by Wyndham offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Zermatt Utah Resort & Spa Trademark Collection by Wyndham?

As of 31 Mar 2025, prices found for a 1-night stay for 2 adults at Zermatt Utah Resort & Spa Trademark Collection by Wyndham on 6 Apr 2025 start from AU$189.51, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Zermatt Utah Resort & Spa Trademark Collection by Wyndham?

Yep, Zermatt Utah Resort & Spa Trademark Collection by Wyndham has a free self car park.

Is there a spa on site at Zermatt Utah Resort & Spa Trademark Collection by Wyndham?

Yep, Zermatt Spa is available for guests. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as prenatal massages.

Does Zermatt Utah Resort & Spa Trademark Collection by Wyndham have a pool?

Take your pick from an outdoor pool, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at Zermatt Utah Resort & Spa Trademark Collection by Wyndham?

Zermatt Utah Resort & Spa Trademark Collection by Wyndham features 2 hot tubs, an outdoor pool and an indoor pool. All guestrooms come with spring water tubs, pillowtop beds and premium bedding.

What makes Zermatt Utah Resort & Spa Trademark Collection by Wyndham a romantic place to stay?

Couples spa treatments and a lounge bar, as well as spring water baths and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Zermatt Utah Resort & Spa Trademark Collection by Wyndham.

Is Zermatt Utah Resort & Spa Trademark Collection by Wyndham family-friendly?

You bet! With amenities such as a children's pool and on-site mini golf, as well as free infant beds in the guestrooms, it's no surprise that Zermatt Utah Resort & Spa Trademark Collection by Wyndham is a hit with families.

Are there hot tubs in the rooms at Zermatt Utah Resort & Spa Trademark Collection by Wyndham?

No, but there are spring water baths in the guestrooms.

Does Zermatt Utah Resort & Spa Trademark Collection by Wyndham serve breakfast?

Yep, full brekkie is available daily between 8:00 AM and 11:00 AM.

Is there a free airport shuttle available at Zermatt Utah Resort & Spa Trademark Collection by Wyndham?

No, Zermatt Utah Resort & Spa Trademark Collection by Wyndham does not offer an airport shuttle service.

Is there a bar or restaurant at Zermatt Utah Resort & Spa Trademark Collection by Wyndham?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Zermatt Utah Resort & Spa Trademark Collection by Wyndham?

Check-in begins at 4 PM. Check-out time is 11 AM.

Are pets allowed at Zermatt Utah Resort & Spa Trademark Collection by Wyndham?

No, only service animals are allowed.

Is there a golf course on site at Zermatt Utah Resort & Spa Trademark Collection by Wyndham?

There is a golf course next to Zermatt Utah Resort & Spa Trademark Collection by Wyndham.

Zermatt Utah Resort & Spa Trademark Collection by Wyndham Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 550 out of 1101 reviews
Rating 8 - Good. 245 out of 1101 reviews
Rating 6 - Okay. 164 out of 1101 reviews
Rating 4 - Poor. 78 out of 1101 reviews
Rating 2 - Terrible. 64 out of 1101 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

crystal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the Zermatt!
Love the Zermatt. We keep going back for more!
Stayed 1 night in Dec 2024

6/10 Okay

Aubrie

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Jasmine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and helpful. It was easy to find our way around the property and parking was easily accessible. There were many fun activities available to us as well. We loved pur stay here.
Stayed 2 nights in Dec 2024

10/10 Excellent

Tasha

Stayed 1 night in Dec 2024

2/10 Terrible

Rachel

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible Experience- Do Not Book
It was absolutely terrible. They have a hot water issue and this issue was not disclosed to me before or even at the time of check in for our stay. Had to find out the hard way when trying to shower and there was no hot water. Our toilet didn’t work. The hot tub and heated pool was out of service due to the issue . Sheets on the beds were 100 years old and disgusting. When maintenance was sent to our room to fix the toilet he knocked once and then opened the door to me naked in a towel. He then left to get his tools and when he returned he didn’t even knock he just walked in. The maintenance guy also changed the shower head in our room and then said that the hot water works when it didn’t. The entire resort had an issue not just our room so he lied to us. I wasn’t able to shower all weekend. This was my first time leaving my little kids in 3 years. What was suppose to be a relaxing short getaway was ruined because the resort was dishonest and couldn’t be upfront about their issues at the time of check in. And to top it all off their cafe espresso machine was broken so I couldn’t even get a damn coffee in the mornings. I’ve lost all trust for this place and will not be returning. I don’t get to leave and spend time with friends hardly ever so I’m very disappointed that the one opportunity I had was ruined by Zerrmatt resort. (The photo is me trying to sit in the tub long enough for hot water to come out - which it didn’t.)
Stayed 2 nights in Dec 2024

10/10 Excellent

Alinda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with lots of things to do! We really enjoyed breakfast with Santa!
Stayed 1 night in Dec 2024

6/10 Okay

Keri, Morgan

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
For the price this place is quite outdated. I think it simply stays open due to skiers and recreation. Lounge was closed due to low staffing.
Stayed 1 night in Dec 2024

8/10 Good

Mandy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

John

Travelled with family, Travelled with group
Disliked: Staff & service, property conditions & facilities
Waited over 3 hours for a room
Upon checking in, we discovered the heat was not working in our room. The front desk told us to wait 3 hours outside of the room for them to fix it, rather than giving us another room. We waited. They couldn’t fix it, so after 3.5 hours we were given a different room. The main building had a horrible smell from the boiler being broken. Overall, we were really disappointed in our experience here.
Stayed 1 night in Nov 2024

8/10 Good

Nicholas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the property. I worked there years ago and it was really nice to stay there
Stayed 1 night in Nov 2024

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone on their staff was wonderful. They were friendly, courteous and helpful.
Stayed 1 night in Nov 2024

6/10 Okay

John

Stayed 1 night in Oct 2024

10/10 Excellent

Anthony, Placerville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in this area!
Stayed 1 night in Nov 2024

10/10 Excellent

Davis

Liked: Amenities, property conditions & facilities
It was awesome!
Stayed 2 nights in Nov 2024

10/10 Excellent

Becky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

kristin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The spa staff were amazing. It was a peaceful experience
Stayed 3 nights in Nov 2024

8/10 Good

Kenneth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was really clean. Rooms are alittle outdated. But it very quite and a great place for a restful relaxing stay.
Stayed 2 nights in Nov 2024

6/10 Okay

Trae

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
It was super pretty. Would have been better if the hot tub was working and if the restaurants were open when I stayed.
Stayed 1 night in Nov 2024

4/10 Poor

Rex

Stayed 1 night in Oct 2024

8/10 Good

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love staying at the Zermatt. Especially for the pool and hot tub. We were there for our Anniversary and ate at Z's. It was delicious.
Stayed 1 night in Sep 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Steven

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Beautiful property in a stunning area. However the hotel is in serious need of upkeep and modernization. It was the worst night sleep I've ever had in a hotel. The air conditioning was not working for the hotel, and the staff failed to notify or compensate for that. Additionally, the mattress was visibly sagging in the middle. The "cold" water in the bathroom was anything but, and the TV had nothing more than basic cable which took 3 seconds to change each channel. Very outdated and the upkeep was poor.
Stayed 1 night in Oct 2024

8/10 Good

Lacey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Thaison

Stayed 2 nights in Oct 2024