2/10 Terrible
ROSHANA
Travelled with family
31 July 2024
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bedbugs Anyone???
I unfortunately had to rate this hotel a 1 star due to discovering a bedbug crawling on the bed in the morning. We ended up being bit by them unfortunately, and I contacted the hotel back to inform them that I believe that there were bedbugs in the room that we were in and the hotel for that matter. The lady thanked me for letting her know, based on recent reviews, I'm pretty sure that she was already aware, someone was aware of them. My bites were so bad that it took me taking Benadryl for a couple days to even stand the itch and inflammation. DON'T STAY HERE!!!
I initially thought that it was just a dated hotel but seemed overall clean when we walked in but we realized that wasn't the case. A LIVING AND CRAWLING BEDBUG is all of the proof that I needed; would've included the picture and videos but was unable to add it. I'll also note that they make a point of letting you know that their hotel doesn't accept pets, but as I was walking to my room I heard a dog bark and told the man at checkin that it sounded like there was a dog there and he stated that was his dog.
The people working them seem alright, but the hotel is a ONE AND DONE for me. Bedbugs are the gift that bites and keeps biting and multiplying, THEY NEED TO CORRECT THIS ASAP!
ROSHANA
Stayed 1 night in Jul 2024