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Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG

2.5 star property
Hotel in Watertown with free breakfast and 24-hour front desk

Photo gallery for Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG

Exterior
Indoor pool
Point of interest
Exterior
Point of interest

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Laundry
  • Breakfast included
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
The current price is AU$184
includes taxes & fees
16 Mar - 17 Mar

Explore the area

Map
1290 Arsenal St, Watertown, NY, 13601
  • Salmon Run Mall
    ‪4 min drive‬
  • Kostyk Field
    ‪4 min drive‬
  • Jefferson Community College
    ‪5 min drive‬
  • Watertown, NY (ART-Watertown Intl.)
    ‪10 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible (Communications)

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Accessible (Communications)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed
Private bathroom
Shower/bath combination
  • 40 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Shower/bath combination
Hairdryer
  • 23 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 King Bed, Jetted Tub

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Jetted Tub

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
Jetted bath
Private bathroom
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed
Private bathroom
Shower/bath combination
  • 40 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Shower/bath combination
Hairdryer
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Jetted Tub

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Jetted Tub

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
Jetted bath
Private bathroom
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
Jetted bath
Private bathroom
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible (Communications)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Shower/bath combination
Hairdryer
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Shower/bath combination
Hairdryer
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room (Specialty)

In-room safe, desk, iron/ironing board, free cots/infant beds

Room (Specialty)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Shower/bath combination
Hairdryer
  • 23 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Room, 1 King Bed, Mobility Accessible (Communications, Roll-In Shower)

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Mobility Accessible (Communications, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Shower/bath combination
Hairdryer
  • Sleeps 2
  • 1 King Bed

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  • Pool
  • Breakfast included
  • Free airport shuttle
  • Pet-friendly
4.2 out of 5, Very good, (1008)
The price is AU$163
for 1 room
includes taxes & fees
20 Mar - 21 Mar
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About the area

Watertown

At Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG you'll be 1.7 km (1.1 mi) from Salmon Run Mall and 2.1 km (1.3 mi) from Kostyk Field. Highlights at this hotel include a restaurant, an indoor swimming pool and free continental breakfast. .This business-friendly hotel offers free WiFi in public areas, a business centre and a 24-hour front desk. Additionally, you'll find laundry facilities, a terrace and express check-out. Each morning free breakfast is served. There's also the convenience of free self parking. .Attractions within a 15-minute drive of this Watertown hotel include Lake Ontario and Fort Drum.

What's nearby

  • Salmon Run Mall - 4 min drive - 1.7 km
  • Jefferson Community College - 5 min drive - 3.2 km
  • Samaritan Medical Center - 7 min drive - 4.6 km
  • Thompson Park - 7 min drive - 5.5 km
  • Fort Drum - 13 min drive - 18.1 km

Getting around

  • Watertown, NY (ART-Watertown Intl.) - 10 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪McDonald's - ‬17 min walk
  • ‪Texas Roadhouse - ‬18 min walk
  • ‪Cracker Barrel - ‬3 min drive
  • ‪Olive Garden - ‬16 min walk

About this property

Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG

Hotel in Watertown with free breakfast and 24-hour front desk
There's a restaurant on site. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite business centre. An indoor pool, a terrace, and a vending machine are also featured at the business-friendly Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG. Free self parking is available.

This Watertown hotel is smoke free.

  • 1 building
  • 115 guestrooms or units
  • 4 levels
  • Continental breakfast (free)
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Front desk safe
  • Terrace
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • No smoking on site
  • Dining venue
Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG offers 115 air-conditioned accommodations with a safe and coffee/tea makers. Flat-screen televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • A restaurant

Things to do

  • Indoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business centre
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: noon
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher and a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Watertown-Thousand Island
Holiday Inn Express Watertown-Thousand Island
Holiday Inn Express Watertown-Thousand Island
Holiday Inn Express Hotel Suites Watertown Thousand Island
Holiday Inn Express Hotel Island
Holiday Inn Express Island
Express Watertown Thousand
Holiday Inn Express Hotel Suites Watertown Thousand Island

Frequently asked questions

What is the cancellation policy at Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG?

Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG?

As of 6 Mar 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG on 16 Mar 2025 start from AU$183.92, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG?

Yep, Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG has a free self car park.

Does Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG have a pool?

Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG has an indoor pool.

Is Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG family-friendly?

You bet! With amenities such as laundry facilities and an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG is a hit with families.

Does Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG serve breakfast?

You bet, our visitors highly rate the free continental brekkie here! Offered daily from 6:30 AM to 9:30 AM, this is the place to fuel up for a day of adventure.

Is there a free airport shuttle available at Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG?

No, Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG?

Yep, you can grab a meal at Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG's onsite restaurant.

What time are check-in & check-out at Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG?

Check-in begins at 4:00 PM. Check-out time is noon.

Are pets allowed at Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG?

No, pets are not allowed.

Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 692 out of 1003 reviews
Rating 8 - Good. 236 out of 1003 reviews
Rating 6 - Okay. 54 out of 1003 reviews
Rating 4 - Poor. 11 out of 1003 reviews
Rating 2 - Terrible. 10 out of 1003 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great front desk staff!
Really great front-desk staff! Truly went the extra mile : )
Stayed 1 night in Dec 2024

10/10 Excellent

Britney

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent, front desk staff was super friendly and helpful.
Stayed 1 night in Dec 2024

10/10 Excellent

Cassandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location with many restaurants to choose from within walking distance. Breakfast at the hotel was amazing!
Stayed 1 night in Nov 2024

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very friendly. Clean breakfast area and throughout hotel. Room is confortable
Stayed 1 night in Nov 2024

10/10 Excellent

Joy

Travelled with group
Loved the salt water pool
Stayed 1 night in Nov 2024

10/10 Excellent

Jessica

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very clean and well taken care of. All staff members went out of their way and were very friendly. We will definitely be back!
Stayed 2 nights in Nov 2024

8/10 Good

owen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Watertown is better than Rochester
Watertown is a nice small city.
Stayed 1 night in Nov 2024

10/10 Excellent

Rick Pagliaro or Patricia

Liked: Amenities
Nice room and good service
Stayed 1 night in Nov 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Victoria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was happy with everything pertaining to my stay. It's why I only stay with you when visiting Watertown.
Stayed 1 night in Nov 2024

8/10 Good

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Darcy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay well located and pleasant staff
Stayed 2 nights in Nov 2024

8/10 Good

Maqueda

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
My family and I had a great stay, love the continental breakfast
Stayed 1 night in Oct 2024

6/10 Okay

Darlene

Travelled with family
Liked: Cleanliness, staff & service, amenities
I fount the room very dark, lighting not sufficient.
Stayed 3 nights in Oct 2024

8/10 Good

STEWART, Whitby

Stayed 1 night in Oct 2024

10/10 Excellent

Zayd

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was good, a little dark, great service, good and tasty breakfast!
Stayed 1 night in Oct 2024

8/10 Good

Jan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Jean

Stayed 2 nights in Oct 2024

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Pierre

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kitchen impeccable
The kitchen for the breakfast is impeccable. The person who takes care of the food and the kitchen is very dedicated and make sure that it is cleaned. This is above what it is in hotels of this category.
Stayed 1 night in Oct 2024

10/10 Excellent

Rob

Liked: Staff & service, property conditions & facilities, room comfort
Get away
Always a top notch experience
Stayed 1 night in Oct 2024

10/10 Excellent

Jerri

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of it
Stayed 1 night in Oct 2024

10/10 Excellent

peter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean everything was close great breakfast and staff was great.
Stayed 1 night in Oct 2024

10/10 Excellent

Sandra

Travelled with family
Liked: Amenities, property conditions & facilities
The BEST BREAKFAST BUFFET we have ever had in the Watertown NY area. It trumped being diwbstaurs over a wonderful local restaurant noted for breakfast. Will stay again!
Stayed 1 night in Oct 2024