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Centara Grand Beach Resort Phuket

5.0 star property
Luxury resort on the beach, with 3 outdoor pools

Photo gallery for Centara Grand Beach Resort Phuket

3 outdoor pools, pool umbrellas, pool loungers
Free self-parking
3 outdoor pools, pool umbrellas, pool loungers
Beach/ocean view
Meeting facility

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
The current price is AU$529
includes taxes & fees
27 Feb - 28 Feb

Explore the area

Map
683 Patak Road, Karon Beach, Karon, Phuket, 83100
  • Karon Beach
    ‪1 min walk‬
  • Karon Park
    ‪7 min walk‬
  • Karon Beach Roundabout
    ‪13 min walk‬
  • Phuket (HKT-Phuket Intl.)
    ‪66 min drive‬

Room options

View all photos for Premier Suite, 2 Double Beds, Private Pool

Minibar, in-room safe, desk, laptop workspace

Premier Suite, 2 Double Beds, Private Pool

Highlights

Balcony or patio
Private plunge pool
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
Bathrobes
Hairdryer
  • 83 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier Suite, 1 King Bed, Private Pool

View from room

Premier Suite, 1 King Bed, Private Pool

Highlights

Balcony or patio
Private plunge pool
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
Bathrobes
Hairdryer
  • 83 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
Bathrobes
Hairdryer
Private bathroom
  • 49 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Ocean View

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 2 Double Beds, Ocean View

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Sofa bed
Ceiling fan
Bathrobes
Hairdryer
  • 49 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed (Premium Deluxe)

Deluxe Room, 1 King Bed (Premium Deluxe)

Deluxe Room, 1 King Bed (Premium Deluxe)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
Bathrobes
Hairdryer
Private bathroom
  • 67 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Ocean View

Deluxe Room, 1 King Bed, Ocean View | View from room

Deluxe Room, 1 King Bed, Ocean View

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
Bathrobes
Hairdryer
Private bathroom
  • 49 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 2 Double Beds (Spa)

Minibar, in-room safe, desk, laptop workspace

Premier Room, 2 Double Beds (Spa)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
Bathrobes
Hairdryer
Private bathroom
  • 67 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Ocean View (Spa)

Deluxe Room, 1 King Bed, Ocean View (Spa)

Deluxe Room, 1 King Bed, Ocean View (Spa)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
Bathrobes
Hairdryer
Private bathroom
  • 49 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 1 King Bed (Spa)

Premier Room, 1 King Bed (Spa)

Premier Room, 1 King Bed (Spa)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
Bathrobes
Hairdryer
Private bathroom
  • 67 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 2 Double Beds, Private Pool

Minibar, in-room safe, desk, laptop workspace

Deluxe Suite, 2 Double Beds, Private Pool

Highlights

Balcony or patio
Private plunge pool
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
Bathrobes
Hairdryer
  • 52 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Villa, 1 Bedroom, Private Pool

Villa, 1 Bedroom, Private Pool

Villa, 1 Bedroom, Private Pool

Highlights

Balcony or patio
Private pool
Air conditioning
Connecting rooms available
Flat-screen TV
Pillow menu
Separate bedroom
Ceiling fan
  • 132 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 1 Bedroom, Private Pool

Villa, 1 Bedroom, Private Pool

Villa, 1 Bedroom, Private Pool

Highlights

Balcony or patio
Private pool
Air conditioning
Connecting rooms available
Flat-screen TV
Pillow menu
Ceiling fan
Bathrobes
  • 132 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed (Spa)

Deluxe Room, 1 King Bed (Spa)

Deluxe Room, 1 King Bed (Spa)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
Bathrobes
Hairdryer
Private bathroom
  • 49 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Villa Two Bedroom Private Pool

Villa Two Bedroom Private Pool

Villa Two Bedroom Private Pool

Highlights

Balcony or patio
Private pool
Air conditioning
Connecting rooms available
Flat-screen TV
Pillow menu
2 bedrooms
Ceiling fan
  • 209 sq m
  • Sleeps 7
  • 1 King Bed and 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 2 Double Beds

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Sofa bed
Ceiling fan
Bathrobes
Hairdryer
  • 49 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite, 1 King Bed, Private Pool

Deluxe Suite, 1 King Bed, Private Pool

Deluxe Suite, 1 King Bed, Private Pool

Highlights

Balcony or patio
Private plunge pool
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
Bathrobes
Hairdryer
  • 52 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property

Paradox Resort Phuket

  • Pool
  • Spa
  • Kids pool
  • Parking included
4.4 out of 5, Excellent, (1002)
The price is AU$279
for 1 room
includes taxes & fees
7 Mar - 8 Mar
Paradox Resort Phuket

About the area

Karon

A luxury stay in Karon awaits you at Centara Grand Beach Resort Phuket. You'll be steps from Karon Beach and 4.2 km (2.6 mi) from Kata Beach. Highlights at this beachfront resort include 3 restaurants, 3 outdoor swimming pools and a full-service spa. .A day of pampering at Spa Cenvaree can include hot stone massages, body scrubs and facials along with access to the sauna and hot tub. The restaurant, The Cove, serves international cuisine and is open for breakfast, lunch and dinner. Barefoot Bar is the resort's own cocktail bar. Spend the day at the beach and enjoy the on-site free water park, free kids' club and gym. 6200 square feet (576 square metres) of event facilities include 7 meeting rooms and conference space, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, a lazy river and an outdoor tennis court. Each morning buffet breakfast is served between 6 AM and 11 AM. There's also free self parking, along with the convenience of an airport shuttle. .Attractions within a 10-minute drive of this 5-property class Karon resort include Bangla Road and Patong Beach.
View more Resorts in KaronOpens in a new window

What's nearby

  • Karon Beach - 1 min walk
  • Kata Beach - 9 min drive
  • Patong Beach - 9 min drive
  • Kata Noi Beach - 16 min drive
  • Big Buddha - 18 min drive

Getting around

  • Phuket (HKT-Phuket Intl.) - 66 min drive

Restaurants

  • ‪Centara Lobby Lounge - ‬1 min walk
  • ‪Kiri - ‬13 min walk
  • ‪Daeng Restaurant - ‬17 min walk
  • ‪พรรณี - ‬9 min walk
  • ‪Papaya - ‬15 min walk

About this property

Centara Grand Beach Resort Phuket

Luxury resort on the beach, with 3 outdoor pools
As a guest of Centara Grand Beach Resort Phuket, you'll find a full-service spa, a complimentary water park, and 3 outdoor swimming pools. There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and 7 meeting rooms are available. Event space at this resort measures 6200 square feet (576 square metres) and includes conference space. A children's pool, a fitness centre, and a sauna are also featured at the luxury Centara Grand Beach Resort Phuket. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Karon resort.

  • 262 guestrooms or units
  • 3 levels
  • 4 buildings
  • 3 dining venues
  • 6200 sq ft of conference space
  • 576 sq. m of conference space
  • Built in 2007
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Terrace on the roof
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
Centara Grand Beach Resort Phuket offers 262 air-conditioned accommodations with minibars and a safe. Rooms open to balconies or patios. Flat-screen televisions come with satellite channels. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

This Karon resort provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Spa Cenvaree has 10 treatment rooms, including rooms for couples. Services include hot stone massages, sports massages, Thai massages and facials. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is open daily.

Languages

Chinese (Mandarin), English, French, German, Italian, Russian, Spanish, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 11 AM for a fee: THB 1,059 for adults and THB 530 for children
  • 3 restaurants
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Barefoot Bar
  • COAST Beach Club & Bistro
  • Mare
  • The Cove

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Kayaking
  • Lazy river
  • Outdoor tennis court
  • Playground
  • Sailing
  • Sauna
  • Steam room
  • Waterslide
  • Windsurfing
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Laundry facilities
  • Lazy river
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 6,200 square feet of conference space
  • 7 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Beach towels
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Centara Grand Beach Resort Phuket

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for THB 2100 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately THB 1059 for adults and from THB 530 for children
  • Airport shuttle fee: THB 1800 per vehicle (one-way, maximum occupancy 3)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 2100 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Union Pay. Cash is not accepted. For guests' safety, the property includes a smoke detector, a security system and window guards in all accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Centara Grand Beach Phuket
Centara Grand Beach Resort Phuket
Centara Grand Resort
Centara Phuket Grand Beach
Centara Resort
Centara Grand Beach Resort Phuket Hotel Karon
Centara Grand Beach Resort Phuket Karon
Centara Grand Beach Resort
Centara Grand Beach
Centara Grand Beach Phuket Karon
Centara Grand Beach Resort Phuket Karon

Frequently asked questions

What is the cancellation policy at Centara Grand Beach Resort Phuket?

Centara Grand Beach Resort Phuket offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Centara Grand Beach Resort Phuket?

As of 21 Feb 2025, prices found for a 1-night stay for 2 adults at Centara Grand Beach Resort Phuket on 27 Feb 2025 start from AU$529.26, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Centara Grand Beach Resort Phuket?

Yep, Centara Grand Beach Resort Phuket has a free self car park.

Are there any beaches close to Centara Grand Beach Resort Phuket?

Yep, Centara Grand Beach Resort Phuket is a short 1-minute walk from Karon Beach. Fun beach activities include snorkelling, windsurfing and kayaking.

Is there a spa on site at Centara Grand Beach Resort Phuket?

Yep, Spa Cenvaree is available for guests. It has a hot tub and a sauna. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as Thai massages.

Does Centara Grand Beach Resort Phuket have a pool?

Centara Grand Beach Resort Phuket has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

Does Centara Grand Beach Resort Phuket have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Centara Grand Beach Resort Phuket?

Centara Grand Beach Resort Phuket features 3 outdoor pools, a full-service spa and 3 restaurants.

What makes Centara Grand Beach Resort Phuket a romantic place to stay?

A hot tub and couples spa treatments, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Centara Grand Beach Resort Phuket.

Is Centara Grand Beach Resort Phuket family-friendly?

You bet! With amenities such as a free children's club, a children's pool and free supervised childcare, it's no surprise that Centara Grand Beach Resort Phuket is a hit with families.

Does Centara Grand Beach Resort Phuket serve breakfast?

You bet, buffet brekkie is offered daily between 6 AM and 11 AM.

Is there a free airport shuttle available at Centara Grand Beach Resort Phuket?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Centara Grand Beach Resort Phuket?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Centara Grand Beach Resort Phuket?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Centara Grand Beach Resort Phuket?

No, pets and service animals are not allowed.

Centara Grand Beach Resort Phuket Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 467 out of 951 reviews
Rating 8 - Good. 303 out of 951 reviews
Rating 6 - Okay. 113 out of 951 reviews
Rating 4 - Poor. 39 out of 951 reviews
Rating 2 - Terrible. 29 out of 951 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Belinda

Liked: Staff & service, property conditions & facilities
Stayed 8 nights in Nov 2024

10/10 Excellent

Jarratt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well run beautiful resort. Beach is outstanding
Stayed 7 nights in Nov 2024

6/10 Okay

Caren

Liked: Cleanliness, staff & service
Property is beautiful. Safe are sweet. Breakfast sucked!
Stayed 4 nights in Nov 2024

6/10 Okay

Olesia

Travelled with family
Two rivers with waste water fall into the ocean near the lake. There are no good walking path out of the hotel. Hotel restaurants are very expensive even for 5* - €10 for a 0.33 local craft beer. The hotel has good rooms with huge traces.
Stayed 5 nights in Oct 2024

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely amazing service and facilities!
Stayed 3 nights in Oct 2024

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant
Stayed 5 nights in Oct 2024

10/10 Excellent

Liam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Oct 2024

8/10 Good

Sahdeep

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

10/10 Excellent

SEBASTIANO, sydney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 6 nights in Oct 2024

6/10 Okay

Rachel

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff were friendly & always helpful. Place in need of renovation (eg. Bathtub side split open, wood split in panels in bedroom). Pool guy checking PH level and cleaning plunge pool daily. Main pool beautiful & overlooking beach & only a few meters away. They should at least clean shore daily. Has heaps of washed up rubbish. Quite far from any decent restaurant outside the resort. So was stuck eating same food pretty much everyday. Decent fare to pay to go to Patong to eat or shop - 400Baht. Not much difference if going to nearby town of Karon - 350Baht. No roomy air conditioned lounge to wait after checkout. Has a small souvenir shop but rarely open.
Stayed 7 nights in Sep 2024

6/10 Okay

Peter

Travelled with family and small children
Likes: Breakfast is great, Slides and water/lazy river our son loved. There are some lovely competent staff that work there. Dislikes: on the older side of resorts, Food and drink is crazy expensive price taxes. Not really walking distance to anything interesting. Some of the staff are not at the required level of competency to do their job correctly.
Stayed 10 nights in Sep 2024

10/10 Excellent

Ahmad

It was great
Stayed 5 nights in Sep 2024

2/10 Terrible

Jennifer

Disliked: Cleanliness, staff & service, property conditions & facilities
Room was not available at checkin and no notification sent once it was. Linens and towels in room were dirty. Cleaning service just made the bed but floor was still dirty and dishes not removed. Flickering light in room reported but not fixed. Food at lunch restaurant was overcooked and seevice was terrible. Food at breakfast buffet was stale. Refund for 4 days of breakfast charges are still pending refund. When checking out, late checkout was approved but key card for room stopped working. Bellman never showed up to bring down our bags and had to bring them down ourselves. We even looked at neighboring properties to move however with a last minute change didn't have many options. Overall, don't recommend
Stayed 5 nights in Sep 2024

10/10 Excellent

Heather

Stayed 3 nights in Aug 2024

10/10 Excellent

Taysha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it !
Beautiful quiet room overlooking the ocean. Also had a blast during my stay at the adults pool ripple. O took great care of us.
Stayed 3 nights in Aug 2024

4/10 Poor

John

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Very expensive for what you get. Not worth it
Stayed 3 nights in Aug 2024

8/10 Good

Damon

Liked: Cleanliness, staff & service
Big hotel close to the beach. The power failed in our room and they upgraded us to a villa. Fantastic.
Stayed 5 nights in Aug 2024

10/10 Excellent

Yelena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay! We chose the room with an inside pool and we spent hours just relaxing, observing the natural surrounding. Room service was superb! Fast, and with delicious options. All the staff was friendly. The breakfast buffette had so many options! It was great and food was tasty. The night before we departed we went to the spa for an aromatheraphy massage. It was simply heavenly. The masseuse were skillful, the whole ambience was magnificent. We had complimentary sauna as well. Very well equipped. I would stay here again if I have a chance to come back to Phuket.
Stayed 3 nights in Aug 2024

10/10 Excellent

Sarah

Stayed 2 nights in Aug 2024

2/10 Terrible

Gordon

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Photos online are deceiving and the actual property is really rundown. The property is rundown and poorly maintained. Some facilities in the public area are out of order and they just wrapped a plastic band around it. The rooms are dirty, from rustic taps to grayish towels to broken closet etc.
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jul 2024

10/10 Excellent

Steven Mark

Stayed 10 nights in Jul 2024

6/10 Okay

brian, dana point

Travelled with partner
Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2024

8/10 Good

Thamer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trip with two kids
It’s my second time , overall all the resort, the location, the beach almost private, the pool are very good and the stuff all are good like the guys in the kids area the man from Turkey and the woman they made my kids day. But what need to improve is the room towls not new , the wood getting old in the rooms, they need to be arranged more in the club car service. the only stuff i face a problem with his name i think Bow i’m asking for club car and no one come and i faced him on my way to the reception i told him pick us up and he refused ! he is going to another room then i told i already order a club car and no one come he said ok come in with a sad face ! and going very fast in the road !! i have a pregnant woman and two kids in this open car !! why he go so fast it is not safe !! thats it overall i recommend the hotel for families.
Stayed 4 nights in Jul 2024

10/10 Excellent

Petrock

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s my second time staying at this property and it’s definitely a must for my family and I.
Stayed 3 nights in Apr 2024