Phuket Marriott Resort & Spa, Merlin Beach

5.0 star property
Luxury resort on the beach, with 3 outdoor swimming pools
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Phuket Marriott Resort & Spa, Merlin Beach

On the beach, white sand, beach umbrellas, beach towels
Exterior
Exterior
View from room
Larger Guest room, 2 Doubles, Pool view, Terrace

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pool
  • Spa
  • Restaurant
  • Bar
    Bar
  • Hot tub
    Hot tub
  • Breakfast available
    Breakfast available
The price is AU$394
includes taxes & fees
4 Dec - 5 Dec

Explore the area

Map
99 Muen-Ngoen Road, Tri-Trang Beach, Patong, Phuket, 83150
  • Merlin Beach
    5 min walk
  • Tri Trang Beach
    9 min walk
  • Paradise Beach
    19 min walk
  • Phuket (HKT-Phuket Intl.)
    64 min drive

Room options

Larger Guest room, 1 King, Pool view, Terrace

Highlights

Terrace
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
Flat-screen TV
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

Guest room, 1 King, Pool view

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
Flat-screen TV
Pillow menu
  • 41 sq m
  • Sleeps 3
  • 1 King Bed

Larger Guest room, 1 King, Pool view

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
Flat-screen TV
Pillow menu
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

Larger Guest room, 1 King, Ocean view, Beach front access, Terrace

Highlights

Terrace
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
Flat-screen TV
  • 43 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

Guest room, 1 King, Pool access

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
Flat-screen TV
Pillow menu
  • 41 sq m
  • Sleeps 3
  • 1 King Bed

Larger Guest room, 1 King, Ocean view

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
Flat-screen TV
Pillow menu
  • 43 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Guest room, 2 Twins, Pool view

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
Flat-screen TV
Pillow menu
  • 41 sq m
  • Sleeps 3
  • 2 Single Beds

Room, 2 Double Beds, Non Smoking, Ocean View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
Flat-screen TV
Pillow menu
  • 43 sq m
  • Sea view
  • Sleeps 3
  • 2 Double Beds

Larger Guest room, 2 Doubles, Pool view

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
Flat-screen TV
Pillow menu
  • 43 sq m
  • Sleeps 3
  • 2 Double Beds

Larger Guest room, 2 Doubles, Ocean view

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
Flat-screen TV
Pillow menu
  • 43 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

Larger Guest room, 2 Doubles, Pool view, Terrace

Highlights

Terrace
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
Flat-screen TV
  • 43 sq m
  • Sleeps 3
  • 2 Double Beds

Similar properties

About the area

Patong

A luxury stay in Patong awaits you at Phuket Marriott Resort & Spa, Merlin Beach. You'll be 2.7 km (1.7 mi) from Patong Beach and 4.1 km (2.6 mi) from Bangla Road. Highlights at this beachfront resort include 4 restaurants, 3 outdoor swimming pools and a full-service spa. .A pampering day can include hot stone massages, Thai massages, aromatherapy and mani/pedis along with access to the hot tub. The coffee shop, Phuket Coffee Co., serves international cuisine and is open for breakfast, lunch and dinner. With 4 lounge bars and a beach bar to choose from, you can enjoy a drink at the resort. Spend the day at the beach where you'll find umbrellas, and enjoy the 2 hot tubs and free kids' club. 6168 square feet (573 square metres) of event facilities include 7 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre and coworking space. Plus you'll find free Wi-Fi in public areas, a 24-hour gym and a sauna. Buffet breakfast is available daily between 6:30 AM and 11 AM. There's also free self parking, along with the convenience of an airport shuttle. .Within a 20-minute drive of this 5-property class Patong resort, attractions include Surin Beach and Jungceylon Shopping Center.

What's nearby

  • Tri Trang Beach - 9 min walk - 0.8 km
  • Paradise Beach - 19 min walk - 1.6 km
  • Patong Beach - 5 min drive - 2.7 km
  • Bangla Road - 8 min drive - 4.2 km
  • Jungceylon Shopping Center - 9 min drive - 4.8 km

Getting around

  • Phuket (HKT-Phuket Intl.) - 64 min drive

Restaurants

  • ‪Samutr Bar - ‬6 min drive
  • ‪The Ocean Restaurant مطعم المحيط - ‬6 min walk
  • ‪Amari Clubhouse Lounge - ‬6 min drive
  • ‪La Gritta Italian Restaurant โรงแรมอมารี ภูเก็ต - ‬6 min drive
  • ‪Rim Talay Restaurant - ‬5 min drive

About this property

Phuket Marriott Resort & Spa, Merlin Beach

Luxury resort on the beach, with 3 outdoor swimming pools
Some rates at Phuket Marriott Resort & Spa, Merlin Beach are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Phuket Marriott Resort & Spa, Merlin Beach offers its guests a full-service spa, 3 outdoor swimming pools, and 2 hot tubs along with a waterslide and a sauna. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges, a beach bar and a poolside bar. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre, 7 meeting rooms, and coworking spaces are available. Event space at this resort measures 6168 square feet (573 square metres) and includes a conference centre. A children's pool, a 24-hour fitness centre, and a terrace are also featured at the luxury Phuket Marriott Resort & Spa, Merlin Beach. An airport shuttle (available 24 hours) and a shopping centre shuttle are available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Patong resort.

  • 414 guestrooms or units
  • 4 levels
  • 4 buildings
  • 4 dining venues
  • 4 bars or lounges
  • Conference rooms
  • 6168 sq ft of conference space
  • 573 sq. m of conference space
  • Deli
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Phuket Marriott Resort & Spa, Merlin Beach offers 414 accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. Beds feature down duvets and premium bedding. A pillow menu is available. 48-inch flat-screen televisions come with satellite channels. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, slippers and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The on-site spa has 9 treatment rooms, including rooms for couples. Services include hot stone massages, sports massages, Thai massages and facials. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Languages

Chinese (Mandarin), English, Filipino, French, Hindi, Italian, Portuguese, Russian, Spanish, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Shopping centre shuttle (surcharge)
  • Free secured, uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11 AM for a fee: THB 812 for adults and THB 406 for children
  • 4 bars/lounges
  • 4 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Beach Grill
  • D.O.C.G.
  • Merchant Kitchen
  • Phuket Coffee Co.
  • Thai Pantry

Family friendly

  • 3 outdoor pools
  • Art supplies
  • Baby toys
  • Beach toys
  • Children's books
  • Children's games
  • Children's pool
  • Children's toys
  • Dining table
  • Free children's club
  • Free cot
  • Grocery/convenience store
  • In-room babysitting
  • In-room refrigerator
  • Pool toys
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Stroller
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 24-hour business centre
  • 7 meeting rooms
  • Computer station
  • Conference centre (6,168 square foot of space)
  • Coworking space

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • In the mountains
  • On the beach
  • On the waterfront
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 9 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily
  • Spa tub
  • Sports massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Accessible airport shuttle
  • Accessible shuttle
  • Bathroom emergency pull cord
  • Handrails in hallways
  • Handrails in stairways
  • Hardwood flooring in room
  • Lever door handles
  • Lift (119 centimetre wide door)
  • Magnifying mirror
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (102 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 4 buildings
  • 4 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 48-inch flat-screen TV with satellite channels

Food and drink

  • Dining table
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after 1:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Phuket Marriott Resort & Spa, Merlin Beach

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for THB 1600.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately THB 812 for adults and from THB 406 for children
  • Airport shuttle fee: THB 1750 per vehicle (one-way, maximum occupancy 6)
  • Rollaway bed fee: THB 1600.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Long-term renters welcome
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a security system, a first aid kit, window guards and a deadlock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products. Long-term renters welcome.
    For guests' safety, the property includes a carbon monoxide detector, a smoke detector, a security system, a first aid kit, window guards and a deadlock in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pool access available from 8:00 AM to 9:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Merlin Beach
Merlin Beach Kathu
Phuket Marriott Resort Merlin Beach Patong
Merlin Beach Resort Kathu
Merlin Resort
Beach Merlin Phuket Resort
Hotel Merlin Beach
Merlin Beach Hotel Patong
Merlin Beach Phuket
Merlin Beach Resort Patong, Phuket
Merlin Beach Resort Phuket
Merlin Beach Resort Patong
Merlin Beach Patong
Beach Merlin Resort
Phuket Marriott Resort Merlin Beach
Phuket Marriott Merlin Beach Patong
Phuket Marriott Merlin Beach
Beach Merlin Resort
Beach Merlin Phuket Resort
Hotel Merlin Beach
Merlin Beach Resort Phuket
Phuket Marriott Resort & Spa
Merlin Beach Phuket
Merlin Beach Patong
Phuket Marriott Resort Spa Merlin Beach
Merlin Beach Resort

Frequently asked questions

What is the cancellation policy at Phuket Marriott Resort & Spa, Merlin Beach?

Phuket Marriott Resort & Spa, Merlin Beach offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Phuket Marriott Resort & Spa, Merlin Beach?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Phuket Marriott Resort & Spa, Merlin Beach on 4 Dec 2024 start from AU$394.32, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Phuket Marriott Resort & Spa, Merlin Beach?

Yep, Phuket Marriott Resort & Spa, Merlin Beach has a free self car park and free RV/bus/truck parking.

Are there any beaches close to Phuket Marriott Resort & Spa, Merlin Beach?

Yep, Phuket Marriott Resort & Spa, Merlin Beach is a short 9-minute walk from Tri Trang Beach. Fun beach activities include yoga, jet skiing and snorkelling. You can also find water sports equipment.

Is there a spa on site at Phuket Marriott Resort & Spa, Merlin Beach?

Yep, there is an onsite spa at Phuket Marriott Resort & Spa, Merlin Beach. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Thai massages.

Does Phuket Marriott Resort & Spa, Merlin Beach have a pool?

Yep, and guests love it! Phuket Marriott Resort & Spa, Merlin Beach has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 8:00 AM to 9:00 PM.

Does Phuket Marriott Resort & Spa, Merlin Beach have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Phuket Marriott Resort & Spa, Merlin Beach?

Phuket Marriott Resort & Spa, Merlin Beach features 3 outdoor pools, 2 hot tubs and 4 restaurants. All guestrooms come with deep soaking tubs and premium bedding.

What makes Phuket Marriott Resort & Spa, Merlin Beach a romantic place to stay?

A hot tub and couples spa treatments, as well as deep-soaking baths and premium bedding in the guestrooms, help set the scene for a romantic weekend at Phuket Marriott Resort & Spa, Merlin Beach.

Is Phuket Marriott Resort & Spa, Merlin Beach family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as children's books and art supplies in the guestrooms, it's no surprise that Phuket Marriott Resort & Spa, Merlin Beach is a hit with families.

Are there hot tubs in the rooms at Phuket Marriott Resort & Spa, Merlin Beach?

No, but there are deep-soaking baths in the guestrooms.

Does Phuket Marriott Resort & Spa, Merlin Beach serve breakfast?

Yep, buffet brekkie is served daily between 6:30 AM and 11 AM.

Is there a free airport shuttle available at Phuket Marriott Resort & Spa, Merlin Beach?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Phuket Marriott Resort & Spa, Merlin Beach?

Yep, they've got a beach bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Phuket Marriott Resort & Spa, Merlin Beach?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Phuket Marriott Resort & Spa, Merlin Beach?

No, pets and service animals are not allowed.

Phuket Marriott Resort & Spa, Merlin Beach Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 662 out of 987 reviews" "
Rating 8 - Good. 242 out of 987 reviews" "
Rating 6 - Okay. 56 out of 987 reviews" "
Rating 4 - Poor. 19 out of 987 reviews" "
Rating 2 - Terrible. 8 out of 987 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Little too noisy at swimming pool!
Everything was very comfortable. Only a bit disappointing at swimming pool was that some of the kids are jumping and making a lot of noise and their parents does not care about them. It is not necessary to be vey quiet and some of parents are asking better behavior for their kids.
Stayed 3 nights in Aug 2024

10/10 Excellent

Uri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024

10/10 Excellent

KA CHUN

Stayed 4 nights in Aug 2024

10/10 Excellent

Seffi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024

10/10 Excellent

Jin

Stayed 4 nights in Aug 2024

10/10 Excellent

Andrew

Stayed 3 nights in Aug 2024

10/10 Excellent

SUNGSHIN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Haejean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2024

8/10 Good

Christina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the restaurants have great staff and pretty much everyone we ran into. There isn’t too much around the property but a couple of convenient stores. You have to walk down to the Patong beach for a couple miles up and down hill if you want livelier area. However, the resort had a lot of things to do. The beach was ok during high tide but when low tide hits, you can see a lot of the corrals and what you would have been walking into if it was high tide. The sand felt rough and the waves were strong in July. But it’s probably because of the season. Overall, we enjoyed the resort and the pools were amazing!
Stayed 6 nights in Jul 2024

10/10 Excellent

MINGYU

Liked: Staff & service
Stayed 3 nights in Jul 2024

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was awesome…the pools were clean n the staff were excellent and always friendly. High remarks for Nang who cleaned daily wonderfully and for Polla who was marvelous concierge who arranged most of our excursions n transportation. Thank you
Stayed 10 nights in Jul 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend
The best hotel stay experience so far in Thailand.
Stayed 3 nights in Jul 2024

10/10 Excellent

RP

Travelled with family
Stayed 6 nights in Jul 2024

10/10 Excellent

Jessy

Travelled with family
Liked: Cleanliness, staff & service, amenities
Pros - Excellent check in service with yummy tea and ice cold towels that smelt of Jasmine. Taxi station right out the front of the hotel. Great pools with lots of pool noodles/balls/flotation devices. Clean and modern rooms. AMAZING staff, especially at the Merchant Kitchen which was our favourite. The buffets and food was good with different themes each night. All inclusive options. Cheap washing and massages on the beach. Lots of things to do on their daily activities list. The place felt like home which is rare for a hotel. Fun things for the kids to do with ping pong tables and pool tables etc. My son had an upset tummy for 24 hours and the staff were so thoughtful in helping him. The manager (Ninlanee) personally walked me to the pharmacy a short walk away and ensured I didn't get ripped off (they tried). Patty and Jeab were also amazing with my son and I was very grateful. My son recovered quickly and we were able to continue having a great time. Cons - The hallways leading to the rooms are old and outdated, doesn't have the 5 star feel and lets the rest of the hotel down. The floors of the hallways are not smooth which means the room service trolleys and baggage makes a loud noise going across it, woke us up many times. Otherwise there were no problems with sound. The facilities such as teen room, pool tables etc are not in good shape & in need of refurbishment or replacement. In summary - We absolutely loved the place, made a few friends, and cannot wait to return!
Stayed 5 nights in Jun 2024

8/10 Good

Alan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff make this hotel, they are all so friendly and helpful. Marriot do focus a little too much on money though and we feel this does them out of business which, is theirs to have. We and many other giests were walking back in with bags full of groceries. And this was after we had taken a taxi every night to get food and thats because the cost per person at the hotel for upgraded board was nowhere near sensible.
Stayed 14 nights in Jun 2024

10/10 Excellent

Nicole

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Perfect hotel for families, lots of kids and teen activities as well as plenty of quality options for food. Staff were all amazing and rooms with 2x double good size for a family of 4
Stayed 6 nights in Jul 2024

10/10 Excellent

eva

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for families and children. Good location near patong area. Breakfast is limited and the same every day. No lots of option for dining.
Stayed 6 nights in Jul 2024

6/10 Okay

Chelsey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
All of the staff were very kind, courteous, and helpful. Excellent customer service. Very well maintained pools and grounds. The breakfast buffet at merchant and Thai restaurant had great food. The beach was well maintained. Ceviche that my husband ordered from beach grill was partially frozen and a buffet at the same place the next night had a great selection of food…that had clearly been sitting out for a few hours by the time we sat down to eat around 8:30pm. I think they filled the buffet right at opening and never replenished it. That was extremely disappointing. If you advertise a buffet until 10:30, the food should be freshly prepared more than just at opening. I don’t want to blame the property because it could have been a few factors, but I spent a week in northern Thailand before going to the marriot and I didn’t have any stomach issues until eating nothing but the food and drinks at marriot for 24 hours. I spent half a day running to the toilet. My husband’s stomach hurt after eating the partially frozen food at beach grill. It is possible that the drink I had at the pool got some water in it or that I didn’t wash my hands well enough at the pool bathroom because there was no hot water. But, I ate street food in another province without issues, so do with that information what you will.
Stayed 3 nights in Jul 2024

10/10 Excellent

Marijke

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2024

10/10 Excellent

Tat Shing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Blake Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2024

8/10 Good

Afshin, san diego

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are not 5 star and sort of small size
Stayed 3 nights in Jun 2024

10/10 Excellent

Susan

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All inclusive
Kids love the activities that arranged by kids club. We enjoyed the all inclusive F&B very much.
Stayed 4 nights in Jun 2024

10/10 Excellent

Paris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay
Stayed 3 nights in Jun 2024

10/10 Excellent

pierre francois

Liked: Cleanliness, staff & service, property conditions & facilities
We had the best stay at Marriott Merlin Beach . We stay 9 nights , and have nothing to complain at all. The resort is big , but never feel crowded. Staff is amazing, the pools are huge . The food options are great . Lots of activities for kids , and great attention to details all the way. It’s only a short drive to Patong , which is nice to be away from the crowd … We will defo be back . Thank you !
Stayed 9 nights in Jun 2024