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Centara Karon Resort Phuket

4.0 star property
Family-friendly resort with 2 restaurants and 3 outdoor pools
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Centara Karon Resort Phuket

3 outdoor pools, pool umbrellas, pool loungers
2 restaurants, breakfast, lunch, dinner served; international cuisine
Reception
Property amenity
Couples treatment room(s), hot tub, steam room, Turkish bath/hammam

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Hot tub
  • 24/7 front desk
  • Spa
  • Room service

Explore the area

Map
502/3 Patak Road, Karon Beach, Karon, Phuket, 83100
  • Karon Beach Roundabout
    5 min walk
  • Karon Market
    7 min walk
  • Karon Temple
    8 min walk
  • Phuket (HKT-Phuket Intl.)
    69 min drive

Room options

View all photos for Superior Room, 1 King Bed, City View

Minibar, in-room safe, desk, blackout curtains

Superior Room, 1 King Bed, City View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
TV
Blackout curtains
Bidet
Bathrobes
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room, City View

Minibar, in-room safe, desk, blackout curtains

Superior Twin Room, City View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
TV
Blackout curtains
Bidet
Bathrobes
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Suite, 1 King Bed, Ocean View (Spa)

Deluxe Suite, 1 King Bed, Ocean View (Spa)

Deluxe Suite, 1 King Bed, Ocean View (Spa)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
TV
Blackout curtains
Bidet
Bathrobes
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Pool View (Deluxe)

Minibar, in-room safe, desk, blackout curtains

Premium Room, 2 Double Beds, Pool View (Deluxe)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
TV
Blackout curtains
Bidet
Bathrobes
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Pool View (Deluxe)

Minibar, in-room safe, desk, blackout curtains

Premium Room, 1 King Bed, Pool View (Deluxe)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
TV
Blackout curtains
Bidet
Bathrobes
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Pool View

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 2 Double Beds, Pool View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
TV
Blackout curtains
Bidet
Bathrobes
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Pool View

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed, Pool View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
TV
Blackout curtains
Bidet
Bathrobes
  • Sleeps 4
  • 1 King Bed

Deluxe Twin Room, Ocean View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
TV
Blackout curtains
Bidet
Bathrobes
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Room, 1 King Bed, Ocean View

Minibar, in-room safe, desk, blackout curtains

Superior Room, 1 King Bed, Ocean View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
TV
Blackout curtains
Bidet
Bathrobes
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room, Ocean View

Minibar, in-room safe, desk, blackout curtains

Superior Twin Room, Ocean View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
TV
Blackout curtains
Bidet
Bathrobes
  • Sleeps 3
  • 2 Single Beds

View all photos for Villa, 1 Bedroom, Private Pool

Minibar, in-room safe, desk, blackout curtains

Villa, 1 Bedroom, Private Pool

Highlights

Furnished balcony
Soundproofed
Private pool
Air conditioning
Connecting rooms available
TV
Blackout curtains
Separate bedroom
  • Sleeps 2
  • 1 King Bed

Family Suite, 1 King Bed, Pool View (Deluxe)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
TV
Blackout curtains
Bidet
Bathrobes
  • Sleeps 5
  • 1 King Bed

Deluxe Room, 1 King Bed, City View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
TV
Blackout curtains
Bidet
Bathrobes
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Ocean View

Deluxe Room, 1 King Bed, Ocean View

Deluxe Room, 1 King Bed, Ocean View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
TV
Blackout curtains
Bidet
Bathrobes
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds, Ocean View

Minibar, in-room safe, desk, blackout curtains

Superior Room, 2 Double Beds, Ocean View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
TV
Blackout curtains
Bidet
Bathrobes
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 2 Double Beds, City View

Minibar, in-room safe, desk, blackout curtains

Superior Room, 2 Double Beds, City View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
TV
Blackout curtains
Bidet
Bathrobes
  • Sleeps 4
  • 2 Double Beds

View all photos for Villa, 1 Bedroom (Garden)

Minibar, in-room safe, desk, blackout curtains

Villa, 1 Bedroom (Garden)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
TV
Blackout curtains
Separate bedroom
Bidet
  • Sleeps 2
  • 1 King Bed

View all photos for Villa, 3 Bedrooms, Private Pool

Minibar, in-room safe, desk, blackout curtains

Villa, 3 Bedrooms, Private Pool

Highlights

Furnished balcony
Soundproofed
Private pool
Air conditioning
Connecting rooms available
TV
Blackout curtains
3 bedrooms
  • Sleeps 8
  • 2 King Beds and 2 Double Beds

View all photos for Villa, 2 Bedrooms, Private Pool

Minibar, in-room safe, desk, blackout curtains

Villa, 2 Bedrooms, Private Pool

Highlights

Furnished balcony
Soundproofed
Private pool
Air conditioning
Connecting rooms available
TV
Blackout curtains
2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Deluxe At The Lagoon

  • Sleeps 1

Deluxe At The Lagoon (3Ad)

  • Sleeps 3

Premium Deluxe At Tropicale (2Ad+1Ch)

  • Sleeps 3

Premium Deluxe At Tropicale (1Ad)

  • Sleeps 1

Premium Deluxe At Tropicale (2Ad)

  • Sleeps 2

Premium Deluxe At Tropicale (3Ad)

  • Sleeps 3

Deluxe At The Lagoon 2Ad

  • Sleeps 2

Double Superior At The Terraces 2Ad

  • Sleeps 2

Deluxe At The Lagoon (2Ad+1Ch)

  • Sleeps 3

Single Superior At The Terraces 1Ad

  • Sleeps 1

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About the area

Karon

A family-friendly stay in Karon awaits you at Centara Karon Resort Phuket. You'll be 0.7 km (0.4 mi) from Karon Beach and 3.5 km (2.2 mi) from Kata Beach. Highlights at this resort include 2 restaurants, 3 outdoor swimming pools and a full-service spa. .A relaxing visit to Spa Cenvaree can include hot stone massages, Swedish massages and body scrubs along with access to the hot tub and steam room. The restaurant, -, serves international cuisine and is open for breakfast, lunch and dinner. With 3 poolside bars and a bar/lounge to choose from, you can enjoy a drink at the resort. Enjoy access to 2 hot tubs and 2 outdoor tennis courts along with a free kids' club and a gym. Meeting rooms, a business centre, and limo/town car service are among the business amenities offered. Plus you'll find free Wi-Fi in public areas, a Turkish bath/hammam and a sauna. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle. .Attractions within a 10-minute drive of this 4-property class Karon resort include Jungceylon Shopping Center and Bangla Road.
View more Resorts in KaronOpens in a new window

What's nearby

  • Karon Temple - 8 min walk
  • Karon Beach - 9 min walk
  • Kata Beach - 8 min drive
  • Kata Noi Beach - 14 min drive
  • Big Buddha - 15 min drive

Getting around

  • Phuket (HKT-Phuket Intl.) - 69 min drive

Restaurants

  • ‪Sweet & Sour Restaurant - ‬5 min walk
  • ‪Sutin Bar - ‬7 min walk
  • ‪Up Seafood Karon Beach Phuket - ‬3 min walk
  • ‪Karon Sea Food - ‬3 min walk
  • ‪Papaya - ‬2 min walk

About this property

Centara Karon Resort Phuket

Family-friendly resort with 2 restaurants and 3 outdoor pools
Centara Karon Resort Phuket offers its guests a full-service spa, 3 outdoor swimming pools, and 2 hot tubs along with outdoor tennis courts and a waterslide. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 poolside bars and a bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre, meeting rooms, and limo/town car service. A children's pool, a fitness centre, and a sauna are also featured at the family-friendly Centara Karon Resort Phuket. An area shuttle within 20 km and an airport shuttle (available 24 hours) are available for a fee. Free self parking is available.

This 4-star Karon resort is smoke free.

  • 335 guestrooms or units
  • 9 levels
  • 4 buildings
  • 2 dining venues
  • 3 bars by the pool
  • 3 swim-up bars
  • Conference rooms
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
Centara Karon Resort Phuket offers 335 air-conditioned accommodations with DVD players and minibars. Rooms open to furnished balconies. Televisions come with satellite channels. Bathrooms include a shower, dressing gowns, slippers and bidets.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Spa Cenvaree has 7 treatment rooms, including rooms for couples. Services include hot stone massages, Swedish massages, Thai massages and facials. The spa is equipped with a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.

Languages

English, German, Russian, Thai

Property amenities

Internet

  • Available in all rooms: WiFi (THB 249 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge) up to 20 km
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: THB 730 for adults and THB 365 for children
  • 2 restaurants
  • 3 poolside bars
  • 3 swim-up bars
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • -
  • -

Things to do

  • 2 outdoor tennis courts
  • 2 spa tubs
  • 3 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Playground
  • Sauna
  • Steam room
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • DVD player
  • Free children's club
  • Free supervised activities for children
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Spa open daily
  • Spa tub
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 25-inch TV with satellite channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Renovations and closures

This property is closed from 16 July 2023 to 30 November 2024 (dates subject to change).
This property will be closed from 16 July 2023 to 30 November 2024 for renovations and will resume operation once the renovation is complete (completion date subject to change).
 

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for THB 1177.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately THB 730 for adults and from THB 365 for children
  • Fee for in-room wireless Internet: THB 249 per day (rates may vary)
  • Airport shuttle fee: THB 1500 per vehicle
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 1177.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Centara Karon Phuket
Centara Karon Resort Phuket
Centara Phuket Karon
Centara Phuket Karon Resort
Centara Resort
Phuket Karon Resort
Centara Hotel Karon
Centara Karon Hotel Phuket
Centara Karon Resort Phuket Hotel Karon
Centara Resort Phuket
Centara Phuket

Frequently asked questions

What is the cancellation policy at Centara Karon Resort Phuket?

Centara Karon Resort Phuket offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Centara Karon Resort Phuket?

Yep, Centara Karon Resort Phuket has a free self car park.

Are there any beaches close to Centara Karon Resort Phuket?

Yep, Centara Karon Resort Phuket is a short 9-minute walk from Karon Beach. Fun beach activities include snorkelling, scuba diving and body boarding.

Is there a spa on site at Centara Karon Resort Phuket?

Yep, Spa Cenvaree is available for guests. It has 2 hot tubs and a steam room. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as Thai massages.

Does Centara Karon Resort Phuket have a pool?

Centara Karon Resort Phuket has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars.

Does Centara Karon Resort Phuket have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Centara Karon Resort Phuket?

Centara Karon Resort Phuket features 3 poolside bars, 3 outdoor pools and 2 hot tubs.

What makes Centara Karon Resort Phuket a romantic place to stay?

A hot tub and couples spa treatments, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Centara Karon Resort Phuket.

Is Centara Karon Resort Phuket family-friendly?

You bet! With amenities such as a free children's club, a children's pool and free supervised childcare, it's no surprise that Centara Karon Resort Phuket is a hit with families.

Does Centara Karon Resort Phuket serve breakfast?

Yep, buffet brekkie is offered daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Centara Karon Resort Phuket?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Centara Karon Resort Phuket?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Centara Karon Resort Phuket?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Centara Karon Resort Phuket?

No, pets are not allowed.

Centara Karon Resort Phuket Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 264 out of 610 reviews" "
Rating 8 - Good. 240 out of 610 reviews" "
Rating 6 - Okay. 75 out of 610 reviews" "
Rating 4 - Poor. 20 out of 610 reviews" "
Rating 2 - Terrible. 11 out of 610 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 10 nights in Aug 2019

8/10 Good

Jelvas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Staff & service
Family Holiday
The rooms are a bit dated and internet is fair to good. There is plenty to do nearby and the hotel provides a shuttle (at discounted price) to nearby Patong mall. The hotel and surrounding area had a party atmosphere. The hotel does a v. good job of accommodating guests needs. Our room was damp and the hotel was able to change us to another room. The pools were nice and the children enjoyed the water slide. The resort also tries hard to put reasonably priced extra activities together for young children like pool games or cupcake decorating class. I was surprised by the 10% surcharge at the resort/hotels which was on top of the 7% VAT and the TIP. What I would normally TIP decreased because of the surcharge. I was told that the surcharge was separate then the tip and would go the hotel. I think a surcharge is appropriate but only if it is as a tip to increase the living wages of those in the service industry not the bottom line for the hotel profits.
Stayed 4 nights in Jul 2019

6/10 Okay

Elizabeth

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Kiwis in Phuket
The resort was well located, the staff where very friendly and helpful, unfortunately the resort is overdue for a make over, the rooms are dark and musty. There is no lift in the wings so carrying suitcases down stairs is not the best.
Stayed 4 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything from the service , meals and the facilities was amazing
Stayed 10 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful resort and the most friendliest if staff,it was a pleasure to stay 😊
Stayed 7 nights in Jul 2019

8/10 Good

Trish, Sutton

Liked: Cleanliness, staff & service, amenities
The staff were very friendly and helpful,the choice for breakfast was excellent and the pools were great.
Stayed 8 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 7 nights in Jul 2019

8/10 Good

LUIS GONZAGA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value hotel
The hotel staff are very friendly and it is located in an excellent spot for families. But it is very comfortable for couples.
Stayed 5 nights in Jun 2019

10/10 Excellent

Briarn, 5 dock

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked all and sundry.Well kept.any mess made would be cleaned immediately
Stayed 14 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort ground was very well kept. Wonderful staffs make asnt
Stayed 4 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We have stayed at Centara Karon 4 times and will definitely be back for visit number 5!! Fantastic location, super-friendly staff who can’t do enough for you, an AMAZING breakfast buffet and beautiful rooms that we always sleep so well in!! I would recommend this hotel to anyone considering a trip to Phuket - we cannot fault them!
Stayed 5 nights in Jun 2019

10/10 Excellent

Lu

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly service and the staff were really lovely and adored my 3 year old. Really happy with service.
Stayed 10 nights in May 2019

10/10 Excellent

519NHTraveller, Christchurch

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay, just a bit of a shame about the almost 17% taxes on everything at the hotel facilities.
Stayed 10 nights in May 2019

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant location and services
Stayed 10 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 13 nights in May 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a pleasant stay. A few hiccups along the way but the staff did their best to rectify.
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveller

Pleasant
Pleasant, reasonable hotel. Good gym. Some construction and renovations during our stay.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this hotel were extremely helpful and welcoming. The room given to my wife and myself was roomy, very clean and the air conditioning was thankfully on 24/7. The choice for breakfast was enormous and plentiful. Complimentary towels was available for anyone using the pools and there were sufficient sun beds for those wanting to lounge around the pool. A free shuttle minibus runs five times a day to a huge shopping complex in Phuket town, and this complex is a short taxi ride from the historic centre of the town. I cannot praise the staff of this hotel enough,, they were a pleasure to deal with. My wife and I thoroughly enjoyed our stay and would recommend it to anyone.
Stayed 11 nights in Apr 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
entertainment for kids and adults was good. food markets outside the lobby were good with the band playing. The terrace rooms, lifts and corridors are WAY past their best. Bathrooms had lots of mould. Shower curtain disgusting, drain overflowed in bathroom, disgusting sewage smell. Room very dated and depressing. Despite it being run down and very dated, the cleaning staff did a very good job.
Stayed 8 nights in Mar 2019

10/10 Excellent

David.S, Thalang, Phuket, TH

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant staff throughout hotel. The room was extremely comfortable with great amenities and a superb cool Aircon. Even though the hotel was full, it didn’t feel over crowded. We would certainly stay here again.
Stayed 1 night in Mar 2019

6/10 Okay

rebecca l

Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2019

6/10 Okay

ST

Disliked: Cleanliness
Location is convenient. Swimming pools are fine. However, room is old, towels are old and beddings are smelly. They charged us more than what stated in expedia for extra child and eventually we paid Bath1000 for for upgrade the room size instead. Price wise not worthy.
Stayed 3 nights in Feb 2019

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This resort was just brilliant. I really didn't want to leave! The staff were all so friendly and gracious. Rooms very comfortable Pool big and clean, plenty of loungers. Breakfast was great every morning. Cant fault it!
Stayed 4 nights in Jan 2019