6/10 Okay
Andrew
22 Sept 2024
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
On the plus side the property is in a good location and the staff are very nice. On the downside it recently changed from the Hilton brand to Pullman, as such it is undergoing extensive renovation. I was given a suite which I found to be very dated with the wood being scrappy and the electric installations being antiquated. After one night I asked to be moved to a refurbished room, which was a slightly smaller but far nicer and with modern amenities
The pool area feels dated, but nonetheless pleasant. The gym was hit by flooding so there is a temporary gym. The renovations are due to take a year. In my humble opinion it would be better to return once the work is finished. The food I didn't find amazing nor did I find it bad. Access to the beach was nice and the town was close by. I found the in hotel amentiities to be pricey compared to the previous five star hotel I stayed in Bangkok. Mainly down to the renovations it is hard to understand how they can maintain a five star rating for guests, but I am sure it will be marvellous next year.
Andrew
Stayed 3 nights in Sep 2024
