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Hilton Garden Inn Pigeon Forge

3.0 star property
Hotel with free parking, a short walk to Christmas Place
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Hilton Garden Inn Pigeon Forge

Terrace/patio
Lobby
Exterior
Breakfast and dinner served
Indoor pool, seasonal outdoor pool

Reviews

9.2 out of 10

Wonderful

Guests liked:

Clean rooms, friendly staff, property condition

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Breakfast available
    Breakfast available
  • Bar
    Bar
  • Laundry
    Laundry
  • Gym
    Gym
  • Pet-friendly
    Pet-friendly

Explore the area

Map
2481 Teaster Lane, Pigeon Forge, TN, 37863
  • Pigeon Forge Snow
    4 min walk
  • Christmas Place
    6 min walk
  • Hollywood Wax Museum
    8 min walk
  • Gatlinburg, TN (GKT-Gatlinburg - Pigeon Forge)
    15 min drive

Room options

View all photos for Junior Suite, 2 Queen Beds, Balcony

View from room

Junior Suite, 2 Queen Beds, Balcony

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Sofa bed - double
  • 39 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Junior Suite, 2 Queen Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Junior Suite, 2 Queen Beds

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Sofa bed - double
Blackout curtains
  • 39 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

48-inch LCD TV with satellite channels, TV

Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Shower/bath combination
Hairdryer
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Balcony (Bathtub)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed, Accessible, Balcony (Bathtub)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Sofa bed - double
Blackout curtains
  • 31 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Mobility & Hearing, Roll-in Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 Bedroom, Accessible (Mobility & Hearing, Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Blackout curtains
Sofa bed - double
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Roll-in Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed, Accessible (Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Sofa bed - double
Blackout curtains
Hairdryer
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Jetted Tub (Balcony)

Room, 1 King Bed, Jetted Tub (Balcony)

Room, 1 King Bed, Jetted Tub (Balcony)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Jetted bath
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Fireplace

Desk, laptop workspace, blackout curtains, iron/ironing board

Deluxe Room, 1 King Bed, Fireplace

Highlights

Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Hairdryer
  • 31 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Fireplace (Balcony)

Desk, laptop workspace, blackout curtains, iron/ironing board

Deluxe Room, 1 King Bed, Fireplace (Balcony)

Highlights

Balcony
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

48-inch LCD TV with satellite channels, TV

Junior Suite, 1 King Bed with Sofa bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Sofa bed - double
Blackout curtains
  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Sofa bed - double
Blackout curtains
Hairdryer
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible (Hearing)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Hairdryer
Private bathroom
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 2 Queen Beds, Accessible, Bathtub

48-inch LCD TV with satellite channels, TV

Junior Suite, 2 Queen Beds, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Sofa bed - double
Blackout curtains
Hairdryer
  • 39 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Junior Suite, 2 Queen Beds, Accessible (Hearing)

View from room

Junior Suite, 2 Queen Beds, Accessible (Hearing)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Sofa bed - double
Blackout curtains
Hairdryer
  • 39 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible (Hearing)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Sofa bed - double
Blackout curtains
Hairdryer
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

48-inch LCD TV with satellite channels, TV

Junior Suite, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Sofa bed - double
Blackout curtains
Hairdryer
  • 39 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Fireplace (Jetted Tub)

Desk, laptop workspace, blackout curtains, iron/ironing board

Deluxe Room, 1 King Bed, Fireplace (Jetted Tub)

Highlights

Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Jetted bath
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible, Balcony (Hearing)

Desk, laptop workspace, blackout curtains, iron/ironing board

Deluxe Room, 1 King Bed, Accessible, Balcony (Hearing)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Hairdryer
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Jetted Tub

48-inch LCD TV with satellite channels, TV

Suite, 1 King Bed, Accessible, Jetted Tub

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Sofa bed - double
Blackout curtains
Jetted bath
  • 31 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Accessible (Hearing)

48-inch LCD TV with satellite channels, TV

Junior Suite, 1 King Bed, Accessible (Hearing)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Sofa bed - double
Blackout curtains
Hairdryer
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds

48-inch LCD TV with satellite channels, TV

Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Hairdryer
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior
Holiday Inn & Suites Pigeon Forge Convention Center, an IHG Hotel
Pool
Hot tub
Free WiFi
Restaurant
4.5 out of 5, Wonderful, (613)
The price is AU$718
for 1 night
includes taxes & fees
29 Nov - 30 Nov
Holiday Inn & Suites Pigeon Forge Convention Center, an IHG Hotel

About the area

Pigeon Forge

Hilton Garden Inn Pigeon Forge puts you in the heart of Pigeon Forge, within a 20-minute stroll of popular places like Titanic Museum and Christmas Place. Highlights at this hotel include in-room free WiFi, free high-speed Internet and LCD TVs. .The restaurant, Garden Grille and Bar, is open for breakfast and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the indoor swimming pool, 24-hour gym and seasonal outdoor swimming pool. 1819 square feet (169 square metres) of event facilities include a meeting room and conference space. Other amenities include free Wi-Fi in public areas and laundry facilities. Cooked-to-order breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM. There's also the convenience of free self parking. .Within a 30-minute walk of this 3-property class Pigeon Forge hotel, attractions include Island at Pigeon Forge and LeConte Center at Pigeon Forge.

What's nearby

  • Christmas Place - 6 min walk
  • Titanic Museum - 16 min walk
  • Island at Pigeon Forge - 17 min walk
  • Great Smoky Mountain Wheel - 18 min walk
  • LeConte Center at Pigeon Forge - 3 min drive

Getting around

  • Alcoa - Knoxville Airport (TYS) - 52 min drive

Restaurants

  • ‪Ole Smoky Tennessee Moonshine - ‬17 min walk
  • ‪Mellow Mushroom - ‬14 min walk
  • ‪Downtown Flavortown - ‬10 min walk
  • ‪Sunliner Diner - Pigeon Forge - ‬7 min walk
  • ‪Timberwood Grill - ‬18 min walk

About this property

Hilton Garden Inn Pigeon Forge

Hotel with free parking, a short walk to Christmas Place
Hilton Garden Inn Pigeon Forge offers its guests a seasonal outdoor pool, an indoor pool, and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Event space at this hotel measures 1819 square feet (169 square metres) and includes conference space. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hilton Garden Inn Pigeon Forge. Self parking is free.

This 3-star Pigeon Forge hotel is smoke free.

  • 112 guestrooms or units
  • 5 levels
  • 1819 sq ft of conference space
  • 169 sq. m of conference space
  • Built in 2016
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hilton Garden Inn Pigeon Forge offers 112 accommodations with coffee/tea makers and a hairdryer. 48-inch LCD televisions come with satellite channels. Fridges and microwaves are provided.

This Pigeon Forge hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on request.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 10 to 12 for adults and USD 8 to 8 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Garden Grille and Bar

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,819 square feet of conference space
  • Meeting room

Outdoors

  • Firepit
  • In the mountains
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Banquet hall
  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 48-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 70 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.00 per day.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 12 for adults and USD 8 to 8 for children
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • The seasonal pool will open in May and close in October.
  • Pool access available from 9:00 AM to 11:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Pigeon Forge Hotel
Hilton Garn Inn Pigeon Forge
Hilton Garden Inn Pigeon Forge Hotel
Hilton Garden Inn Pigeon Forge Pigeon Forge
Hilton Garden Inn Pigeon Forge Hotel Pigeon Forge

Frequently asked questions

What is the cancellation policy at Hilton Garden Inn Pigeon Forge?

Hilton Garden Inn Pigeon Forge offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Garden Inn Pigeon Forge?

As of 15 Nov 2024, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Pigeon Forge on 20 Nov 2024 start from AU$218.92, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Garden Inn Pigeon Forge?

Yep, Hilton Garden Inn Pigeon Forge has a free self car park.

Does Hilton Garden Inn Pigeon Forge have a pool?

Hilton Garden Inn Pigeon Forge has a seasonal outdoor pool and an indoor pool. The pool is open 9:00 AM to 11:00 PM (Seasonal outdoor pool open from May to October).

Is Hilton Garden Inn Pigeon Forge family-friendly?

You bet! With amenities such as laundry facilities and an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that Hilton Garden Inn Pigeon Forge is a hit with families.

Does Hilton Garden Inn Pigeon Forge serve breakfast?

You bet, cooked-to-order brekkie is available weekdays from 6:30 AM to 10:30 AM and on weekends between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Hilton Garden Inn Pigeon Forge?

No, Hilton Garden Inn Pigeon Forge does not offer an airport shuttle service.

Is there a bar or restaurant at Hilton Garden Inn Pigeon Forge?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at Hilton Garden Inn Pigeon Forge?

Check-in begins at 4 PM. Check-out time is 11 AM.

Hilton Garden Inn Pigeon Forge Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 691 out of 1003 reviews" "
Rating 8 - Good. 204 out of 1003 reviews" "
Rating 6 - Okay. 64 out of 1003 reviews" "
Rating 4 - Poor. 24 out of 1003 reviews" "
Rating 2 - Terrible. 20 out of 1003 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

SheIia

Liked: Cleanliness, staff & service, property conditions & facilities
This is our go to place every time we visit Pigeon Forge.
Stayed 2 nights in Aug 2024

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Atmosphere was relaxing and enjoyable
Stayed 3 nights in Jul 2024

8/10 Good

Sherley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Good, clean and well maintained but room was very dark. Lack of lighting. Parking is challenging.
Stayed 1 night in Aug 2024

10/10 Excellent

Christina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is great for families with kids. The pool is great for the kids. I do wish there were towel out for us to use at the pool.
Stayed 3 nights in Jul 2024

10/10 Excellent

Dr LTanya

Stayed 1 night in Jun 2024

4/10 Poor

Christine

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overpriced and Dirty
Would not stay here again. Cereal on the floor of our room when we came in. Outside patio furniture was filthy and left stains on our clothes. Front desk staff was indifferent. Also, if you do not clean rooms, at least refresh coffee and tea products each day or leave extra.
Stayed 2 nights in Jul 2024

8/10 Good

Anurag

Travelled with family
Liked: Cleanliness, room comfort
Good hotel need to improve shower knobs.
Stay was good , shower buttons not working properly had to juggle with them, rooms were clean.
Stayed 1 night in Jul 2024

10/10 Excellent

William

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Jul 2024

8/10 Good

Wallace

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was great would stay again and recommend to others.
Stayed 3 nights in Jul 2024

8/10 Good

Kim

Travelled with family
Liked: Cleanliness, staff & service, room comfort
It was ok
Neither pool was in working order but the staff was great!
Stayed 2 nights in Jul 2024

10/10 Excellent

KEVIN, BIG PINE KEY

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
The entire stay was a nice experience, having the bar and restaurant on site was very convenient. The room was spacious and comfortable.
Stayed 3 nights in Jul 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2024

10/10 Excellent

Mike

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an excellent experience all the way around. Highly recommend this property.
Stayed 2 nights in Jul 2024

10/10 Excellent

Tennell

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
It was grt
Stayed 1 night in Jul 2024

2/10 Terrible

Donald

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Worst experience at Hilton
The mattresses were extremely uncomfortable we had to go buy a mattress topper to be able to sleep, then someone just walked in hotel and the manager said well it happens that person broke the door handle. Needless we will not stay there again !!
Stayed 2 nights in Jul 2024

10/10 Excellent

Sonya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing customer service!
Stayed 2 nights in Jul 2024

8/10 Good

Thomas

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Convenient to arra attractions and dining option
Stayed 2 nights in Jul 2024

6/10 Okay

April

Liked: Cleanliness
Stayed 1 night in Jul 2024

4/10 Poor

Samantha

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Weekend trip
We usually always stay at The Hilton Garden in TN but this was the first time we were unhappy with the condition of the hotel. Our door wouldn’t open. We had to hit the door with our body in order to get it open and the same in order to close it. There was tile broken on the floor and we had a 1 year old learning to walk so made us nervous because we didn’t know if anymore trim tile would break off. The hot water went out and we couldn’t shower. Our key wouldn’t work to let us in the pool and no towels for the pool area. The hot tub was lukewarm. Overall, very upset with the stay and cost for a weekend for it to be poorly kept.
Stayed 2 nights in Jul 2024

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location close to alot swimming pools were nice
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will definitely be coming back!
Stayed 1 night in Jul 2024

8/10 Good

L

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better than expected accomodations
The hotel was much better than anticipated and very well located to all the attractions and restaurants. The parking was EXCELLENT. The indoor and outdoor pools were very nice and kept the children and adults entertained. The water was never very hot during the entire stay. On departure morning there was NO hot water, but I did see a plumbing service outside to address the issue.
Stayed 3 nights in Jul 2024