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Avra Imperial Hotel

5.0 star property
Luxury hotel on the beach, with 4 outdoor pools

Photo gallery for Avra Imperial Hotel

View from room
Point of interest
Point of interest
Indoor pool, 4 outdoor pools, open 9:00 AM to 7:00 PM, free pool cabanas
Point of interest

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet-friendly

Explore the area

Map
Kolymvari, Platanias, Crete Island, 73006
  • Orthodox Academy of Crete
    ‪11 min walk‬
  • Tavrontis Beach
    ‪9 min drive‬
  • Afrata Beach
    ‪19 min drive‬
  • Chania (CHQ-Ioannis Daskalogiannis)
    ‪46 min drive‬

Room options

View all photos for Premium Suite - Residence Collection

Premium Suite - Residence Collection

Premium Suite - Residence Collection

Highlights

Furnished balcony or patio
Soundproofed
Individually decorated
Air conditioning
Mini-fridge
HDTV
Hypo-allergenic bedding
Pillow menu
  • 60 sq m
  • Sleeps 3
  • 2 King Beds and 1 Single Bed

View all photos for Premium Junior Suite, Private Pool - Residence Collection

Premium Junior Suite, Private Pool - Residence Collection

Premium Junior Suite, Private Pool - Residence Collection

Highlights

Furnished balcony or patio
Soundproofed
Individually decorated
Private pool
Air conditioning
Mini-fridge
HDTV
Hypo-allergenic bedding
  • 37 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Junior Suite, Private Pool

Terrace/patio

Junior Suite, Private Pool

Highlights

Furnished balcony or patio
Soundproofed
Individually decorated
Private pool
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
  • 37 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Executive Suite

Executive Suite

Executive Suite

Highlights

Furnished balcony or patio
Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
  • 60 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Junior Suite, 2 Bedrooms

Junior Suite, 2 Bedrooms

Junior Suite, 2 Bedrooms

Highlights

Furnished balcony or patio
Soundproofed
Individually decorated
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
HDTV
  • 64 sq m
  • Sleeps 6
  • 2 King Beds

View all photos for Executive Suite, Private Pool, Pool View

Executive Suite, Private Pool, Pool View | Terrace/patio

Executive Suite, Private Pool, Pool View

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Individually decorated
Private pool
Private hot tub
Air conditioning
Free rollaway/extra beds
  • 90 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Premium Suite, Private Pool - Residence Collection

Premium bedding, pillow-top beds, in-room safe, individually decorated

Premium Suite, Private Pool - Residence Collection

Highlights

Furnished balcony or patio
Soundproofed
Individually decorated
Private pool
Air conditioning
Mini-fridge
HDTV
Hypo-allergenic bedding
  • 60 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Deluxe Room, Pool View

Premium bedding, pillow-top beds, in-room safe, individually decorated

Deluxe Room, Pool View

Highlights

Furnished balcony or patio
Soundproofed
Individually decorated
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
HDTV
  • 32 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Premium Room, Private Pool - Residence Collection

Premium Room, Private Pool - Residence Collection

Premium Room, Private Pool - Residence Collection

Highlights

Furnished balcony or patio
Soundproofed
Individually decorated
Private pool
Air conditioning
Mini-fridge
HDTV
Hypo-allergenic bedding
  • 32 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Premium Room - Residence Collection

Premium Room - Residence Collection

Premium Room - Residence Collection

Highlights

Furnished balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Mini-fridge
HDTV
Hypo-allergenic bedding
  • 32 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed OR 1 Single Bed and 1 Single Sofa Bed

View all photos for Family Room

Family Room

Family Room

Highlights

Furnished balcony or patio
Soundproofed
Individually decorated
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
HDTV
  • 40 sq m
  • Sleeps 4
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Suite, Private Pool

Deluxe Suite, Private Pool | Living area

Deluxe Suite, Private Pool

Highlights

Furnished balcony or patio
Soundproofed
Individually decorated
Private pool
Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
  • 59.9 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, Private Pool

Deluxe Room, Private Pool

Deluxe Room, Private Pool

Highlights

Furnished balcony or patio
Soundproofed
Individually decorated
Private pool
Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
  • 32.0 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Suite

Deluxe Suite | Living area

Deluxe Suite

Highlights

Furnished balcony or patio
Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
  • 60 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Furnished balcony or patio
Soundproofed
Individually decorated
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
HDTV
  • 32 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Room (Sharing Pool)

Deluxe Room (Sharing Pool) | Terrace/patio

Deluxe Room (Sharing Pool)

Highlights

Furnished balcony or patio
Soundproofed
Individually decorated
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
HDTV
  • 32.0 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

About the area

Kolymvari

At Avra Imperial Hotel, you'll be connected to the convention centre and 0.9 km (0.6 mi) from Orthodox Academy of Crete. Highlights at this luxury hotel include 5 restaurants, 4 outdoor swimming pools and a full-service spa. .A relaxing day at Apivita Spa can include deep-tissue massages, body wraps and body scrubs along with aromatherapy and hydrotherapy. The buffet restaurant, Basilico, serves Mediterranean cuisine and is open for breakfast and dinner. With 3 lounge bars and a beach bar to choose from, you can enjoy a drink at the hotel. Spend the day at the beach where you'll find sunloungers, and enjoy the 2 outdoor tennis courts and indoor swimming pool. 21528 square feet (2000 square metres) of event facilities include 10 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre and coworking space. Other amenities include free Wi-Fi in public areas, a gym and a hot tub. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of free valet parking. .Places within a 30-minute drive of this 5-property class Platanias hotel include Manousakis Winery and Old Venetian Harbor.

What's nearby

  • Orthodox Academy of Crete - 11 min walk
  • Platanias Beach - 18 min drive
  • Afrata Beach - 19 min drive
  • Falassarna Beach - 41 min drive
  • Balos Beach - 86 min drive

Getting around

  • Chania (CHQ-Ioannis Daskalogiannis) - 46 min drive

Restaurants

  • ‪Μύλος Καφέ - ‬1 min walk
  • ‪Al Fresco - ‬11 min walk
  • ‪Symposium Buffet Restaurant - ‬3 min drive
  • ‪Mythos - ‬8 min drive
  • ‪Almyrikia - ‬5 min drive

About this property

Avra Imperial Hotel

Luxury hotel on the beach, with 4 outdoor pools
Some rates at Avra Imperial Hotel are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Hit the beach and work on your tan in the sunloungers (chaise longues) or relax in the shade with free beach club on site and umbrellas. At Avra Imperial Hotel, you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges, a beach bar and a poolside bar. WiFi and wired Internet are free in public spaces. This luxury hotel also offers a complimentary children's club, a children's pool and outdoor tennis courts. Free self parking and valet parking are available.

This 5-star Platanias hotel is smoke free.

  • 328 guestrooms or units
  • 3 levels
  • 2 buildings
  • 5 dining venues
  • 3 bars or lounges
  • Conference rooms
  • 21528 sq ft of conference space
  • 2000 sq. m of conference space
  • Built in 2011
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • No smoking on site
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
Avra Imperial Hotel offers 328 accommodations with laptop-compatible safes and complimentary bathrobes. Rooms open to furnished balconies or patios. Each accommodation is individually decorated. Pillowtop beds feature premium bedding. A pillow menu is available. Guests can surf the web using complimentary wired and wireless Internet access.

Bathrooms include slippers, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. In-room massages, hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on a daily basis.

Apivita Spa has 9 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 14 years old are not allowed in the spa.

Languages

English, French, German, Greek, Italian, Polish, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site

Food and drink

  • 3 bars/lounges
  • 5 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Al Fresco Trattoria
  • Avra Seaside
  • Basilico
  • Blue Dong
  • Xatheri Cretan restaurant

Things to do

  • 2 outdoor tennis courts
  • 4 outdoor pools
  • Arcade/game room
  • Bicycle cleaning area
  • Bicycle rentals
  • Bicycle repair station
  • Bicycle shuttle
  • Bicycle storage
  • Bicycle tours
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free beach club
  • Free children's club
  • Full-service spa
  • Health club
  • Indoor pool
  • Library
  • Pilates classes
  • Playground
  • Private wine tours
  • Sauna
  • Shopping
  • Spa tub
  • Steam room
  • Stereo
  • TV in common areas
  • Winery release events
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Art supplies
  • Baby bath
  • Baby monitor
  • Baby toys
  • Beach toys
  • Changing table
  • Children's books
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free supervised activities for children
  • Highchair
  • In-room babysitting
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Mini-fridge
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • 24-hour business centre
  • Conference centre (21,528 square foot of space)
  • Coworking space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • On the beach
  • On the waterfront
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 9 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessibility

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • HDTV

Food and drink

  • 24-hour room service
  • Champagne service
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's Avra Imperial App mobile app before check-in
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 5 and older; COVID-19 vaccination record requirement applies to all guests aged 10 and older

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per day
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 15.00 per accommodation, per night
  • COVID-19 testing fee (antigen/rapid screening): EUR 20 per person, per stay.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 20 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses geothermal energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. This property uses geothermal energy, plus eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. At check-in, guests must provide either a negative COVID-19 test result, or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 5 and over. COVID-19 vaccination record requirement applies to all guests aged 10 and over. The property requires that all guests receive on-site antigen/rapid COVID-19 testing (EUR 20 per person, per stay).

Property Registration Number 1042K015A0208201

We should mention

  • On-site cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 9:00 AM to 7:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Avra Beach Imperial
Avra Imperial Beach
Avra Imperial Beach Platanias
Avra Imperial Beach Resort
Avra Imperial Beach Resort Platanias
Avra Imperial Resort
Avra Imperial Hotel Platanias
Avra Imperial Platanias
Avra Imperial
Avra Imperial Hotel Hotel
Avra Imperial Hotel Platanias
Avra Imperial Hotel Hotel Platanias

Frequently asked questions

What is the cancellation policy at Avra Imperial Hotel?

Avra Imperial Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Avra Imperial Hotel?

Yep, Avra Imperial Hotel has a free self car park and free valet parking.

Are there any beaches close to Avra Imperial Hotel?

The closest beach to Avra Imperial Hotel is Agia Marina Beach (13.8 km).

Is there a spa on site at Avra Imperial Hotel?

Yep, Apivita Spa is available for guests. It has a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does Avra Imperial Hotel have a pool?

Take your pick from 4 outdoor swimming pools, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella. The pool is open 9:00 AM to 7:00 PM.

What luxury perks are available at Avra Imperial Hotel?

Avra Imperial Hotel features 4 outdoor pools, a full-service spa and a health club. All guestrooms come with pillowtop beds, premium bedding and 24-hour room service.

What makes Avra Imperial Hotel a romantic place to stay?

1 hot tub and couples spa treatments, as well as pillowtop beds and private balconies in the guestrooms, help set the scene for a romantic weekend at Avra Imperial Hotel.

Is Avra Imperial Hotel family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as changing tables and baby monitors in the guestrooms, it's no surprise that Avra Imperial Hotel is a hit with families.

Is there a free airport shuttle available at Avra Imperial Hotel?

No, Avra Imperial Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Avra Imperial Hotel?

Yep, they've got a beach bar and 5 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Avra Imperial Hotel?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Avra Imperial Hotel?

Furry friends are welcome at Avra Imperial Hotel, with food and water bowls on offer.

Avra Imperial Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 149 out of 220 reviews
Rating 8 - Good. 45 out of 220 reviews
Rating 6 - Okay. 14 out of 220 reviews
Rating 4 - Poor. 9 out of 220 reviews
Rating 2 - Terrible. 3 out of 220 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Marie-Aude

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay. The hotel is very comfortable and the staff is helpful. The pools are amazing (although a bit cold in the low season). The facilities are in great condition. We couldn’t have asked for more from this hotel!
Stayed 6 nights in Oct 2024

10/10 Excellent

David, Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Oct 2024

10/10 Excellent

Victoria Louisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Sep 2024

8/10 Good

Poppy

Stayed 6 nights in Sep 2024

10/10 Excellent

Christina

Stayed 4 nights in Jul 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

6/10 Okay

Yin

Disliked: Staff & service
Stayed 5 nights in Aug 2024

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the adults only area which was lovely. We had our own private pool and the room was very spacious. We had no issues with getting sunbeds around the pool in this area but I know those in the main part of the hotel did have. However the sunbeds were the most uncomfortable I have ever come across and whilst the room accommodated three of us, there were only ever two sunbeds on our private patio, despite us asking for another one three times. Food was great, loved being able to dine in each of restaurants once during our stay as we were all inclusive. The prices for these restaurants were as expensive as eating out in the UK so must be pricey for those on half board. The buffet was good, however the food was lukewarm most of the time and not hot. I have been all inclusive before at other hotels and they manage to keep the food hot. Not sure why they couldn't here, despite seeing other reviews complaining about the same issue. All in all, I would stay in the Adults only section again (though its actually age 13 upwards) but I don't think I would go to the main section of the hotel as the sunbed issue and waiting 30 mins to get served in the evening would be a really pain and put me off. Only one additional last thought, they need a standard waste paper bin in the room, the small bins in the bathroom are not good enough for the rubbish such as empty bottles, food packets, paper etc, so we ended up collecting it in a pile for housekeeping to remove.
Stayed 7 nights in Aug 2024

8/10 Good

Ernst

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was great for the excellent selection of restaurants, food, pools, cleanliness/spotless. Great if one wishes to relax/lounge for several days and enjoy amazing food. On the other hand reception staff seemed a bit defensive and evasive with encountered issues. One particularly annoying thing was 2 treadmills for the hundreds of people at the facility. Having to wait for the right moment for exercise equipment, to work off all that overeating was disappointing. The property is not beachfront, and the beach was painfully rocky. Good stay nonetheless.
Stayed 7 nights in Aug 2024

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every little thing we needed they took care of. Amazing stay.
Stayed 3 nights in Aug 2024

10/10 Excellent

Liam

Stayed 5 nights in Jul 2024

10/10 Excellent

Jade

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Quiet, relaxing resort
We spent a few days in one of the larger suites. It was modern, quiet, comfy. The food was good - not the best we have had but above average. Staff was extremely friendly and accommodating. We'd definitely consider it again for quiet/relaxation time. They probably could pay a little extra attention to cleanliness especially around dining areas.
Stayed 6 nights in Jun 2024

10/10 Excellent

Ronny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing unique, just a regular hotel property. Unfortunately the food isn’t really Greek style and could be better. We decided to eat outside. Also the noise of the kids can be a bit annoying. But it’s not an adult only hotel, therefore you have to try to be seated at least outside. Staff has always been nice and try to accommodate our requests. The a la card restaurants you have to make an online reservation and on the day you get confirmation for almost an hour later - sorry, that’s not how it should work. We canceled!
Stayed 7 nights in May 2024

2/10 Terrible

Paula Irina

Stayed 5 nights in May 2024

10/10 Excellent

Petros Sotiri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Best hotel and superb service, staff really go the extra mile to make it a holiday to remember. Great dining options and amenities. Beautiful hotel too and surrounding area
Stayed 5 nights in Oct 2023

10/10 Excellent

Rishi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic all inclusive stay with family
Avra was a stunning large hotel offering multiple large pools with a smaller pool near the beachside, multitude of restaurants with some needing pre-reservation but easy to do throught the link they send you, covering asian, italian and pool side snacks as well as main buffets. The all inclusive option is fantastic and large variety of drinks all available within this. They catered amazingly for my 8 month old son especially for food, Jessie at the concierege helped us greatly in putting together meals to send to the chef and be prepared for him. Overall a few less vegetarian options (as mains) for adults but they did make efforts to do the other dishes without the meat. Staff were all very polite and courteous and hotel was large and very clean and maintined well. Spa area also large with indoor pool, sauna, steam lovely massage therapies also Beach very close by but more pebbles than sand Provided us with many baby amenities
Stayed 7 nights in Oct 2023

8/10 Good

Rohit

Travelled with family, Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Our stay overall was good, the food was great, facilities etc were good; and staff were extremely helpful. Some things however were not great, hence the four stars: - Upon arrival to the room, although cleaned, the sheets had stains on them, room not entirely cleaned as dust and cob webs on furniture, also there were tiny lizards and other insects roaming around. - There were cats wondering around in the food areas and restaurants, which wasn’t pleasant as not everyone is a cat lover, the staff didn’t respond to this very well, at some times there was also a dog wondering around. - It wasn’t very friendly for children, lacking facilities. - Our all inclusive package was self service only in the breakfast and lunch main buffet halls, where you can choose what to eat, but simple things like a soft drinks machine and tea/coffee and beer etc was all waiter service, it would’ve been good to be able to just get these yourselves. They did have a water and juice machine. The snack bars were only all waiter service and nothing to just grab yourself; and although fairly timely, it’s still not very convenient when you cannot just help yourself and have to wait for food and drink. Not a major issue, but good to mention. - The venue said they have variety of gluten free options however in reality these were not great nor enjoyable. They had one type of GF bread which was not nice at all. If the above were addressed, then we would be really happy to visit here again.
Stayed 7 nights in Sep 2023

8/10 Good

June

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No sun on our patio
We booked a room with private pool. Although the pool was mostly in the sun, sadly the patio, apart from about 2ft of it, remained completely in the shade which was a shame as no possibility of sun bathing
Stayed 3 nights in Sep 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would recommend
Was such a beautiful hotel, food was amazing out of this world so much choice. Staff all so friendly. Would recommend. Sun beds and chairs around pool was not very comfortable after a while.
Stayed 5 nights in Sep 2023

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

VASILIKI

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal property for families with children. The luxury all-inclusive package we booked was also great. A special call-out for the staff in the pool-bar where we spent a lot of our time. They were pleasant, warm, offering great level of service. They made our stay special. :-)
Stayed 9 nights in Aug 2023

10/10 Excellent

Nathalia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
The whole experience was amazing. The hotel is beautiful, the staff is friendly and efficient, the bedroom is spacious and comfortable. The swimming pool is so good, with a bar service inside so you can have drinks by the pool. The buffet has a lot of options, for all tastes, and it is delicious. We really enjoyed the stay and would definitely come back.
Stayed 7 nights in Jul 2023

6/10 Okay

Mohamed Javed

Stayed 3 nights in Jul 2023

10/10 Excellent

Sarah

Stayed 4 nights in Jul 2023

10/10 Excellent

Abby

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jun 2023