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Euphoria Resort - All Inclusive

5.0 star property
Luxury property on the beach, with free water park

Photo gallery for Euphoria Resort - All Inclusive

Indoor pool, outdoor pool, pool cabanas (surcharge), pool umbrellas
On the beach, sun-loungers, beach umbrellas, beach towels
Indoor pool, outdoor pool, pool cabanas (surcharge), pool umbrellas
Interior
Classic Room, City View

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Breakfast included
  • Hot tub
  • Housekeeping
The current price is AU$405
includes taxes & fees
28 Apr - 29 Apr

Explore the area

Map
Chania, Platanias, 730 06
  • Orthodox Academy of Crete
    ‪3 min drive‬
  • Platanias Beach
    ‪20 min drive‬
  • Agia Marina Beach
    ‪23 min drive‬
  • Chania (CHQ-Ioannis Daskalogiannis)
    ‪47 min drive‬

Room options

View all photos for Family Suite, Pool View

Family Suite, Pool View | View from room

Family Suite, Pool View

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Blackout curtains
Sofa bed - double
Hairdryer
  • 60 sq m
  • Sleeps 5
  • 1 Double Bed

View all photos for Classic Room, City View

Minibar, in-room safe, desk, laptop workspace

Classic Room, City View

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Blackout curtains
Sofa bed - twin
Hairdryer
  • 30 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Classic Room, Partial Sea View

Classic Room, Partial Sea View | View from room

Classic Room, Partial Sea View

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Blackout curtains
Sofa bed - twin
Hairdryer
  • 30 sq m
  • Partial sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Classic Room, Pool Access, Partial Sea View

Classic Room, Pool Access, Partial Sea View | View from room

Classic Room, Pool Access, Partial Sea View

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Blackout curtains
Sofa bed - twin
Hairdryer
  • 30 sq m
  • Partial sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Junior Suite, Pool Access

Junior Suite, Pool Access | Living area

Junior Suite, Pool Access

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Blackout curtains
Sofa bed - twin
Hairdryer
  • 40 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

View all photos for Classic Room, Pool View

Classic Room, Pool View

Classic Room, Pool View

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Blackout curtains
Sofa bed - twin
Hairdryer
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Family Suite, Partial Sea View

Family Suite, Partial Sea View | View from room

Family Suite, Partial Sea View

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Blackout curtains
Sofa bed - double
Hairdryer
  • 60 sq m
  • Partial sea view
  • Sleeps 5
  • 1 Double Bed

View all photos for Family Suite, Pool Access, Partial Sea View

Family Suite, Pool Access, Partial Sea View | View from room

Family Suite, Pool Access, Partial Sea View

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Blackout curtains
Sofa bed - double
Hairdryer
  • 60 sq m
  • Partial sea view
  • Sleeps 5
  • 1 Double Bed

View all photos for Classic Room, Pool Access

Classic Room, Pool Access | View from room

Classic Room, Pool Access

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Blackout curtains
Sofa bed - twin
Hairdryer
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Classic Room, Sea View

Classic Room, Sea View

Classic Room, Sea View

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Blackout curtains
Bathrobes
  • 30 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Junior Suite, Pool View

Junior Suite, Pool View

Junior Suite, Pool View

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Blackout curtains
Sofa bed - twin
Hairdryer
  • 40 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

View all photos for Family Suite, Pool Access

Family Suite, Pool Access | Terrace/patio

Family Suite, Pool Access

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Blackout curtains
Sofa bed - double
Hairdryer
  • 60 sq m
  • Sleeps 5
  • 1 Double Bed

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About the area

Kolymvari

A luxury stay in Platanias awaits you at Euphoria Resort - All Inclusive. You'll be 11.1 km (6.9 mi) from Platanias Square and 11.7 km (7.3 mi) from War Shelter of Platanias. Highlights at this all-inclusive property include 4 restaurants, 2 bars/lounges and a full-service spa. .A day of pampering can include deep-tissue massages, body scrubs and facials along with access to the sauna and steam room. The buffet restaurant, Symposium, serves international cuisine and is open for breakfast, lunch and dinner. At the property's own beach bar or poolside bar, you can enjoy a drink. Spend the day at the beach where you'll find sunloungers, and enjoy the 6 hot tubs and free water park. 3229 square feet (300 square metres) of event facilities include a meeting room and conference space, and other business amenities include a business centre. Additionally, you'll find an outdoor swimming pool, an indoor swimming pool and free Wi-Fi in public areas. Free buffet breakfast is available daily between 7:30 AM and 11:00 AM. There's also the convenience of free self parking. .Sights within a 20-minute drive of this 5-property class Platanias property include Kissamos Stadium and Manousakis Winery.

What's nearby

  • Orthodox Academy of Crete - 3 min drive - 3.0 km
  • Platanias Square - 11 min drive - 11.2 km
  • Platanias Beach - 20 min drive - 12.9 km
  • Agia Marina Beach - 23 min drive - 14.9 km
  • Afrata Beach - 23 min drive - 8.7 km

Getting around

  • Chania (CHQ-Ioannis Daskalogiannis) - 47 min drive

Restaurants

  • ‪Μύλος Καφέ - ‬3 min drive
  • ‪Al Fresco - ‬3 min drive
  • ‪Symposium Buffet Restaurant - ‬1 min walk
  • ‪Mythos - ‬6 min drive
  • ‪Almyrikia - ‬3 min drive

About this property

Euphoria Resort - All Inclusive

Luxury property on the beach, with free water park
Euphoria Resort - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Enjoy the umbrellas and sunloungers for a relaxing day at the beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Euphoria Resort - All Inclusive such as a complimentary water park and a complimentary children's club.

Free breakfast is available daily. There are 4 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar and a poolside bar. WiFi is free in public spaces. This all-inclusive property also offers an outdoor pool, a steam room and a fitness centre. Self parking is free.

Smoking is allowed in designated areas at this 5-star Platanias property.

  • 287 guestrooms or units
  • 4 dining venues
  • 2 bars or lounges
  • 3229 sq ft of conference space
  • 300 sq. m of conference space
  • Built in 2018
  • Buffet breakfast (free)
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • ATM
  • On-site shopping
  • Lift
  • Smoking in designated areas
  • Locker space
  • Bar on the beach
  • Bar by the pool
Euphoria Resort - All Inclusive offers 287 accommodations, which are accessible via exterior corridors and feature minibars and espresso makers. Rooms open to furnished balconies. LED televisions come with satellite channels. Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and complimentary bottles of water. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The on-site spa has 8 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, German, Greek, Russian

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, covered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 11:00 AM
  • 2 bars/lounges
  • 4 restaurants
  • A beach bar
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Chef's Grill Restaurant
  • Kouzina Sea Side Restaura
  • Piatto Italian Restaurant
  • Symposium

Things to do

  • 6 hot tubs
  • Arcade/game room
  • Beach volleyball
  • Bicycle rentals
  • Bicycle storage
  • Billiards/pool table
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Indoor pool
  • Mountain biking
  • Outdoor pool
  • Pilates classes
  • Playground
  • Private wine tours
  • Sauna
  • Shopping
  • Steam room
  • Tennis
  • Tennis lessons
  • Waterslide
  • Wine tours
  • Yoga classes

Family friendly

  • Arcade/game room
  • Baby toys
  • Beach toys
  • Children's games
  • Children's toys
  • Free children's club
  • Free cot
  • Free supervised activities for children
  • Free water park access
  • In-room babysitting
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Pool gate
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3,229 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • Handrails in stairways
  • Lift
  • Pool access ramp on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 15.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses solar and geothermal energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. This property uses solar and geothermal energy, plus a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • On-site cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in April and close in November.
  • Pool access available from 7:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Euphoria Resort Platanias
Euphoria Resort All Inclusive Platanias
All-inclusive property Euphoria Resort - All Inclusive
Euphoria Resort - All Inclusive Platanias
Euphoria Resort All Inclusive
Euphoria All Inclusive Platanias
Platanias Euphoria Resort - All Inclusive All-inclusive property
Euphoria All Inclusive
All-inclusive property Euphoria Resort - All Inclusive Platanias
Euphoria Resort
Euphoria Inclusive Platanias
Euphoria Inclusive Inclusive
Euphoria Resort All Inclusive
Euphoria Resort - All Inclusive Platanias
Euphoria Resort - All Inclusive All-inclusive property
Euphoria Resort - All Inclusive All-inclusive property Platanias

Frequently asked questions

What is the cancellation policy at Euphoria Resort - All Inclusive?

Euphoria Resort - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Euphoria Resort - All Inclusive?

As of 18 Apr 2025, prices found for a 1-night stay for 2 adults at Euphoria Resort - All Inclusive on 28 Apr 2025 start from AU$377.94, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Euphoria Resort - All Inclusive?

Yep, Euphoria Resort - All Inclusive has a free self car park.

Are there any beaches close to Euphoria Resort - All Inclusive?

Yep, Euphoria Resort - All Inclusive is a short 19-minute walk from Tavrontis Beach. Fun beach activities include volleyball.

Is there a spa on site at Euphoria Resort - All Inclusive?

Yep, there is an onsite spa at Euphoria Resort - All Inclusive. It has 6 hot tubs, a steam room and a sauna. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as hot stone massages.

Does Euphoria Resort - All Inclusive have a pool?

Euphoria Resort - All Inclusive has a seasonal outdoor pool and an indoor pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The pool is open 7:00 AM to 8:00 PM (Seasonal outdoor pool open from April to November).

Does Euphoria Resort - All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Euphoria Resort - All Inclusive?

Euphoria Resort - All Inclusive features 6 hot tubs, an outdoor pool and an indoor pool.

What makes Euphoria Resort - All Inclusive a romantic place to stay?

Couples spa treatments and winery tours, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Euphoria Resort - All Inclusive.

Is Euphoria Resort - All Inclusive family-friendly?

You bet! With amenities such as a free children's club and free supervised childcare, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Euphoria Resort - All Inclusive is a hit with families.

Does Euphoria Resort - All Inclusive serve breakfast?

Yeah, complimentary buffet brekkie is on offer daily between 7:30 AM and 11:00 AM.

Is there a free airport shuttle available at Euphoria Resort - All Inclusive?

No, Euphoria Resort - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Euphoria Resort - All Inclusive?

Yep, they've got a beach bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Euphoria Resort - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Euphoria Resort - All Inclusive?

No, only service animals are allowed.

Euphoria Resort - All Inclusive Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 96 out of 127 reviews
Rating 8 - Good. 24 out of 127 reviews
Rating 6 - Okay. 4 out of 127 reviews
Rating 4 - Poor. 1 out of 127 reviews
Rating 2 - Terrible. 2 out of 127 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Shang

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommended
Stayed 1 night in Oct 2024

10/10 Excellent

Jessie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Yvette

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The team went above and beyond accommodating our every need. Truly exceptional time spent here and would love to come back soon.
Stayed 2 nights in Oct 2024

10/10 Excellent

Faidon

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible food and service. A hotel where the parents can feel like in an adults only but kids have a great time too. Exceptional experience all the way through and will be coming back.
Stayed 7 nights in Aug 2024

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2024

10/10 Excellent

Heather

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Resort was beautiful and clean. The food (other than seafood restaurant) was amazing!
Stayed 3 nights in Sep 2024

10/10 Excellent

Noa

Liked: Cleanliness, staff & service
Stayed 6 nights in Aug 2024

10/10 Excellent

Max

Stayed 5 nights in Aug 2024

10/10 Excellent

Carino, Mission Texas

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel para vacacionar con niños pequeños!!
Stayed 3 nights in Jul 2024

10/10 Excellent

Suki

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely loved it ❤️
Stayed 1 night in Aug 2024

10/10 Excellent

Ofra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel but no sign of VIP benefits
Stayed 8 nights in Aug 2024

8/10 Good

Simon, Gharghur

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place, very well finished, super clean, great choice of restaurants, loads of things for kids to do with kids club and water slides, very nice spa, decent gym although a larger gym and heavier weights would be welcome. There is no shortage of pools with open lawn areas for the kids to play till they drop. They all the restaurants, but Psari (the fish restaurant) is top notch. Great beach, but it would be great to have a choice of watersports. Highly recommended.
Stayed 6 nights in Jul 2024

8/10 Good

Rashan Terrence

Stayed 5 nights in Jul 2024

10/10 Excellent

Shubham Ajit Kumar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

8/10 Good

Alexis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Jun 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Excellent hotel with great children’s facilities

We have just returned from a weeks stay with two young children (4 and 11 months). Overall it was a lovely hotel, very modern and clean with a luxurious feel. We searched for a long time to find a hotel where we didn’t have to compromise on the quality of the hotel in order to have good children’s facilities and this did not disappoint. The hotel has the look and feel of an adults only but has a fab water park and children’s area too. The food was good, we mainly ate in the buffet restaurant but had one meal at the Asian restaurant and one at the Chefs Grill, which were both good. We had a junior suite room, which was a really good size, the only downside was that there was no bath, which was tricky with two young children. I would give the hotel and facilities 5 stars, however the service really did let it down. Staff were friendly but in no way did they go above and beyond to provide 5 star service. In the restaurants you were never asked if you wanted a drink other than when you first sat down and the waiters were generally un attentive. Every day they watched me walk from the buffet with a baby in one arm and a plate in the other and nobody ever offered to help. One waiter in the Asian restaurant was very rude, the wind blew our soy sauce off the table and all over us, he just stood and watched not offering to help. When we then asked for help he left us all standing up while he seated another table, only to return when we had to ask him again to get us some napkins.
Stayed 7 nights in Jun 2024

10/10 Excellent

Alec

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort with good food and super nice staff.
Stayed 7 nights in Jun 2024

8/10 Good

Kumar

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2024

6/10 Okay

Vahid

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
We stayed at this hotel for the first time, and it was also our first visit to Crete. Overall, the hotel was good, but there were numerous small issues that made us question certain aspects. For instance, the staff during lunch and dinner seemed overly strict, which detracted from the dining experience. The air conditioning was broken and couldn't cool below 20°C. Although there were four restaurants on site, access was restricted to VIP guests or required appointments, and we were only able to book one restaurant during our six-day stay. Additionally, the loud music at night could be disruptive, sometimes continuing until 10 PM. On the upside, the reception staff were helpful, and the four bars were efficient. The pool was a nice size, accommodating the number of hotel guests well.
Stayed 5 nights in Jun 2024

8/10 Good

Grace

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jun 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great family hotel

We had a great week. It is always a concern the food won’t be good at an all inclusive hotel but this place did not disappoint. The guests are 90% families so as a family it’s a relaxing place to be.
Stayed 7 nights in May 2024

10/10 Excellent

Kevin

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in May 2024

10/10 Excellent

Parth

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was nice but the only thing which could have been better if it was clearly mentioned that some of the dine options will be closed and will open later in the season.
Stayed 5 nights in May 2024