Renaissance Portsmouth-Norfolk Waterfront Hotel

3.5 star property
Riverfront hotel with 24-hour fitness centre and 24-hour business centre
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Renaissance Portsmouth-Norfolk Waterfront Hotel

Premium bedding, pillow-top beds, in-room safe, desk
Indoor pool
Meeting facility
Exterior
Terrace/patio

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Housekeeping
    Housekeeping
  • Gym
    Gym
  • Laundry
    Laundry
  • Parking available
    Parking available
  • Breakfast available
    Breakfast available
The price is AU$241
includes taxes & fees
10 Dec - 11 Dec

Explore the area

Map
425 Water St, Portsmouth, VA, 23704
  • Portsmouth Naval Shipyard Museum
    2 min walk
  • Children's Museum of Virginia
    4 min walk
  • Waterside District
    19 min walk
  • Norfolk, VA (ORF-Norfolk Intl.)
    19 min drive

Room options

Room, 1 King Bed, View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 28 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 28 sq m
  • River view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, View (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 28.4 sq m
  • River view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, View (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 28.4 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

Club Room, 1 King Bed, View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 28 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, View (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 28.4 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Portsmouth

Renaissance Portsmouth-Norfolk Waterfront Hotel places you steps from Portsmouth Naval Shipyard Museum and within a short 5-minute stroll of Children's Museum of Virginia. Highlights at this hotel include a restaurant, an indoor swimming pool and a 24-hour gym. .The restaurant, Foggy Point, serves seafood and is open for dinner. For a drink, you can stop by the hotel's own lounge bar. 24355 square feet (2192 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a gym and laundry facilities. Buffet breakfast is available on weekdays between 6:30 AM and 11:00 AM and on weekends between 7:00 AM and 11:00 AM. There's also the convenience of self parking. .Places within a 30-minute walk of this 3.5-property class Portsmouth hotel include Waterside District and MacArthur Center.

What's nearby

  • Portsmouth Naval Shipyard Museum - 2 min walk - 0.2 km
  • Waterside District - 19 min walk - 1.6 km
  • Norfolk Scope - 6 min drive - 5.5 km
  • Norfolk State University - 6 min drive - 5.6 km
  • Old Dominion University - 10 min drive - 9.4 km

Getting around

  • Civic Plaza Station - 4 min drive
  • Norfolk Station - 6 min drive
  • Norfolk, VA (ORF-Norfolk Intl.) - 19 min drive

Restaurants

  • ‪McDonald's - ‬12 min walk
  • ‪Blue Moon Taphouse - ‬19 min walk
  • ‪Church's Chicken - ‬13 min walk
  • ‪The Bier Garden - ‬8 min walk
  • ‪Starbucks - ‬12 min walk

About this property

Renaissance Portsmouth-Norfolk Waterfront Hotel

Riverfront hotel with 24-hour fitness centre and 24-hour business centre
Renaissance Portsmouth-Norfolk Waterfront Hotel offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 24355 square feet (2192 square metres) and includes conference space. A terrace, gift shops/newsstands, and a garden are also featured at the business-friendly Renaissance Portsmouth-Norfolk Waterfront Hotel. For a fee, parking is available.

This 3.5-star Portsmouth hotel is smoke free.

  • 1 building
  • 249 guestrooms or units
  • 16 levels
  • Conference rooms
  • 24355 sq ft of conference space
  • 2192 sq. m of conference space
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Garden
  • Gift shop
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Renaissance Portsmouth-Norfolk Waterfront Hotel offers 249 accommodations with a safe and coffee/tea makers. Pillowtop beds feature premium bedding. Televisions come with premium satellite channels, pay-per-view films and Netflix. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (USD 15 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 17.95 to 17.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Foggy Point

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 24-hour business centre
  • 24,355 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • On a river
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 1 building
  • 16 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch TV with premium satellite channels
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 17.95 to 17.95 per person
  • Self-parking fee: USD 15 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Renaissance Portsmouth-Norfolk
Renaissance Portsmouth-Norfolk Hotel
Renaissance Portsmouth-Norfolk Waterfront
Renaissance Portsmouth-Norfolk Waterfront Hotel
Renaissance Portsmouth Hotel & Waterfront Portsmouth
Renaissance Portsmouth Hotel And Waterfront Conference Center
Renaissance Waterfront Hotel
Renaissance Portsmouth-Norfolk Waterfront Hotel Hotel
Renaissance Portsmouth-Norfolk Waterfront Hotel Portsmouth
Renaissance Portsmouth-Norfolk Waterfront Hotel Hotel Portsmouth

Frequently asked questions

What is the cancellation policy at Renaissance Portsmouth-Norfolk Waterfront Hotel?

Renaissance Portsmouth-Norfolk Waterfront Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Renaissance Portsmouth-Norfolk Waterfront Hotel?

As of 22 Nov 2024, prices found for a 1-night stay for 2 adults at Renaissance Portsmouth-Norfolk Waterfront Hotel on 10 Dec 2024 start from AU$241.11, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Renaissance Portsmouth-Norfolk Waterfront Hotel?

Yep, Renaissance Portsmouth-Norfolk Waterfront Hotel has a self car park with in/out privileges for USD 15 per day.

Are there any beaches close to Renaissance Portsmouth-Norfolk Waterfront Hotel?

The closest beach to Renaissance Portsmouth-Norfolk Waterfront Hotel is Ocean View Beach (13.8 km).

Does Renaissance Portsmouth-Norfolk Waterfront Hotel have a pool?

Renaissance Portsmouth-Norfolk Waterfront Hotel has an indoor pool. The pool is open 6:00 AM to 11:00 PM.

What makes Renaissance Portsmouth-Norfolk Waterfront Hotel a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Renaissance Portsmouth-Norfolk Waterfront Hotel.

Is Renaissance Portsmouth-Norfolk Waterfront Hotel family-friendly?

You bet! With amenities such as laundry facilities and an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that Renaissance Portsmouth-Norfolk Waterfront Hotel is a hit with families.

Does Renaissance Portsmouth-Norfolk Waterfront Hotel serve breakfast?

Sure does, buffet brekkie is served weekdays between 6:30 AM and 11:00 AM and weekends between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Renaissance Portsmouth-Norfolk Waterfront Hotel?

No, Renaissance Portsmouth-Norfolk Waterfront Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Renaissance Portsmouth-Norfolk Waterfront Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves seafood. Pre dinner cocktails anyone?

What time are check-in & check-out at Renaissance Portsmouth-Norfolk Waterfront Hotel?

Check-in begins at 4 PM. Check-out time is 11:00 AM.

Are pets allowed at Renaissance Portsmouth-Norfolk Waterfront Hotel?

No, pets are not allowed.

Renaissance Portsmouth-Norfolk Waterfront Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 561 out of 1006 reviews" "
Rating 8 - Good. 201 out of 1006 reviews" "
Rating 6 - Okay. 112 out of 1006 reviews" "
Rating 4 - Poor. 69 out of 1006 reviews" "
Rating 2 - Terrible. 63 out of 1006 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Charles

Liked: Staff & service
Disliked: Property conditions & facilities
parking
Stayed 1 night in Aug 2024

10/10 Excellent

Donna, Houston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lighting has always been inadequate in the rooms.
Stayed 2 nights in Aug 2024

10/10 Excellent

Kingsley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an amazing stay staff was friendly. Was staying on the 12th floor but room services was fast and the rooms were a 10/10.
Stayed 3 nights in Aug 2024

10/10 Excellent

Marisol

Travelled with family
Liked: Amenities
Nice view!! Clean
Stayed 2 nights in Aug 2024

10/10 Excellent

Andrea

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although there was a lot of construction going on inside the hotel, it was clean and quiet. Customer service was great, all staff were friendly. The rooms were clean and comfortable.
Stayed 2 nights in Aug 2024

10/10 Excellent

Roberta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
4th of July
Great stay for 4th if July fireworks that night. Hotel even set up bar with food in lawn along water for spectators. View partially obscured by an apartment building but good enough. Located very near 2 ferry docks for travel across to Norfolk waterfront or I heard also a sports stadium in Norfolk. Rooms were clean, staff friendly, parking deck, restaurant on premises. It was my second stay there
Stayed 1 night in Jul 2024

4/10 Poor

Tiffany

Travelled with family
Disliked: Cleanliness, property conditions & facilities
First and foremost the fire alarm went off at 7am for several min, site is also making improvements so construction I can deal with that but the floors were very dirty in the room lots of dust around and under everything and the toilet seat was literally barely on the the toilet.
Stayed 2 nights in Aug 2024

6/10 Okay

William, Martinsburg

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities
Pros: we had a beautiful view from our 9th floor room of the river, ships and skyline. The room was clean overall except it was hot and smelled mildew. Room service was good. We ordered breakfast. Very pricey but good. There are plenty of restaurants and shops near by that you can walk to or take the ferry over across the water to. The bell hop was nice and took our luggage upstairs to our room for us. Overall the staff was nice and friendly. Cons: Our room was quite warm. The hotel is doing renovations . Thermostat said 62 and it felt like 76 degrees. We asked for an engineer to look at it on Friday night at around 11:30pm and he never showed. We wanted room service and there were no menus in the room. The main shower head at the top of shower had low water pressure while the shower head at the bottom was great. Called front desk and they didn’t have any new menus so they gave us an older one. Seems to be a breakdown in communication between the front desk and the kitchen staff. The staff show great effort in their jobs but the hotel could be better managed. Saturday morning at 7am we were awoken to a fire alarm which was terrible. We called the front desk and asked was it a real alarm and they investigated and called us back and said it wasn’t. We only received two towels and two wash cloths so we had to ask the front desk for more. I would definitely stay there again under the pretense that the room will have AC, no smells
Stayed 2 nights in Aug 2024

6/10 Okay

Lila

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Myeisha

Travelled with family
Liked: Amenities, property conditions & facilities
My room was real hot the air wasn’t working at all
Stayed 1 night in Aug 2024

10/10 Excellent

Zipporah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Michael

Travelled with family
Liked: Cleanliness, staff & service
My room bathroom door was broken
Stayed 2 nights in Aug 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property!
Stayed 1 night in Jun 2024

10/10 Excellent

Toisheva

Liked: Cleanliness, staff & service, property conditions & facilities
N/a
Stayed 1 night in Jul 2024

4/10 Poor

Malcolm

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Jul 2024

2/10 Terrible

Lizbeth

Stayed 1 night in Jul 2024

8/10 Good

Faith

Liked: Cleanliness
Stayed 1 night in Jul 2024

6/10 Okay

Faith

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

2/10 Terrible

dustin

Travelled with group
Disliked: Amenities
Over priced for a 3 star hotel….
Stayed 1 night in Jul 2024

4/10 Poor

Michael

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
The bathroom sink drain was extremely slow, washing your hands for 20 seconds and there the bowl is half full, takes about 15 minutes to drain. One of the two beds did not have a flat sheet, so just a comforter to sleep under. Called the front dest upon check in for this and was told i was mistaken. We were extremely tired, it was late and i just tried to sleep. The next day our family was out doing our thing, a tip was let on the table for housekeeping wirh a note asking for the additional sheet. When we returned to our room at 9 pm our room had not been cleaned which meant no clean dry towels ethier. I called the front desk explaining and asked for towels, was told they would be brought up shortly. Nothing at 10, called and was told it would be an hour, asked if i could come down and get some and was told they weren't available at the desk. At 11 i called again and was told i couldn't get towels until after midnight. I wouldn't ever book this hotel again. Should have considered the previous reviews closer prior to booking but i figured they were just dramatic complaints, i think i was wrong on that part.
Stayed 2 nights in Jul 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Check in time was 4:00pm, arrived at 6:30pm and were told they had no rooms ready (housekeeping was understaffed and delayed significantly). We joined a waitlist with a handful of other hotel guests waiting for rooms to be cleaned and to get our keys. Got to the room around 7:30pm and staff at the front desk was polite about it but it was a major inconvenience when traveling with a small child who needed to get to bed. The front desk, to their credit, comped our daily parking fees which was kind of them for the inconvenience. Hotel was under renovations during our stay, which was not obvious when we booked. Several things simply weren’t working or were in poor repair. Most of these were small things- for instance, the water fountain in the fitness center wasn’t working, the toilet paper holder in our bathroom was broken, and the mini fridge in the room was broken. But the biggest knock against the hotel was the water- it smelled and tasted stinky. Even just washing your hands in the sink or taking a shower in the bathroom, the smell of the water was strong. There is a water bottle filler on the first floor off the lobby and even that has the smelly/nasty tasting water. Not sure if it is the pipes in this hotel or if this is typical for the area. This may not be an issue for some people, but if you are the kind of person who likes reusable water bottles and filling your water bottle regularly.
Stayed 3 nights in Jul 2024

10/10 Excellent

Shania

Liked: Cleanliness
Stayed 3 nights in Jul 2024

2/10 Terrible

Meriwetherg

Disliked: Staff & service
Could not check in and get a room unttil 6:45 pm. Absolutely ridiculous and unacceptable. Then no wash cloths and bathmat in room and only 2 towels. It took at least an hour and a half to get those delivered.Hotel is either grossly understaffed or incompetently managed or both. Hardly worth paying $234.00 a night for a third rate property under extensive renovation. A very pitiful representative of thearriott Rennaissance brand.
Stayed 1 night in Jul 2024

10/10 Excellent

rotes

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024