4/10 Poor
Jean
25 Aug 2024
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
No elevator, Place Needs Work!
It looked nice on the outside. Check-in -- the young man was very nice and apologetic, but he was unable to put us in a first floor room as requested (somebody's poor planning or lots of long-term guests with no cars???). Our 1st room -- first use of toilet resulted in a clog and the maintenance guy had had to go home early, so it was unclogged quickly but not completely. The young man, again nice and apologetic, moved us asap. The 2nd room, after he left and we had settled in again, had a faulty air conditioner! The nice and apologetic young man said that the air conditioners were being replaced only one or a few rooms at a time, so he would have to go look for an available room. By this time, my husband decided that we would just go back to the 1st room where we knew at least the air conditioner worked. Besides, the 2nd Room had torn wallpaper and looked dirtier over all. So back we moved, glad we were just there for a night! Someone had quickly remade the bed in that 1st room -- that I had rested in -- w/o changing the sheets or pillows. Yucky if a new customer had gotten that room! Breakfast was in a small section of the lobby. with small, old tables. It was just ok with the waffle-maker, sausage, and some slimy eggs.
Jean
Stayed 1 night in Aug 2024