Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta

4.5 star property
Luxury property on the beach, with 2 outdoor pools

Photo gallery for Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta

On the beach, beach umbrellas, beach towels, beach yoga
ENCLAVE PRESIDENTIALSTE 1KG- LG WALKOUT TERR | View from room
Exterior
Exterior
1 bedroom, premium bedding, free minibar, in-room safe

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
The current price is AU$661
includes taxes & fees
2 Apr - 3 Apr

Explore the area

Map
Carretera Barra de Navidad Km 4.5, Puerto Vallarta, JAL, 48390
  • Garza Blanca Beach
    ‪5 min drive‬
  • Playa Gemelas
    ‪9 min drive‬
  • Playa de los Muertos
    ‪12 min drive‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪35 min drive‬

Room options

ENCLAVE OCEANVIEW GOVERNOR STE 1KG W/JET TUB

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Dining table
  • 145 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

ENCLAVE PRESIDENTIALSTE 1KG- LG WALKOUT TERR

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Dining table
  • 194 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
LCD TV
  • 50 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
LCD TV
  • 50 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

ENCLAVE OCEAN FRONT MASTER SUITE - KING BED

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Dining table
  • 101 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

ENCLAVE OCEAN VW ROOM 1 KING BED W/ JET TUB

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
LCD TV
  • 50 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

ENCLAVE OCEAN VIEW - 2 QUEEN BEDS W/ JET TUB

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
LCD TV
  • 50 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Superior Room, 2 Queen Beds

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
LCD TV
  • 50 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
LCD TV
  • 50 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 2 Queen Beds

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
LCD TV
  • 50 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Bedrooms, Ocean View

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
LCD TV
  • Sleeps 6
  • 1 King Bed

Room, 2 Queen Beds, Partial Ocean View

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
LCD TV
  • 50 sq m
  • Partial ocean view
  • Sleeps 3
  • 2 Queen Beds

Room, 1 King Bed, Partial Sea View

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
LCD TV
  • 50 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
LCD TV
  • 50 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
LCD TV
  • 50 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Partial Sea View (Roll-In Shower)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
LCD TV
  • 50 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Partial Sea View

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
LCD TV
  • 50 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
LCD TV
  • 50 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
LCD TV
  • 50 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

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About the area

Puerto Vallarta

A luxury stay in Puerto Vallarta awaits you at Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta. You'll be steps from Bay of Banderas and 4 km (2.5 mi) from Playa de los Muertos. Highlights at this all-inclusive property include 7 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering at eforea can include deep-tissue massages, hot stone massages and body wraps along with aromatherapy and mani/pedis. The buffet restaurant, Vela, is open for breakfast, lunch and dinner. With 5 lounge bars and a beach bar to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find umbrellas, and enjoy the on-site 24-hour gym and kids' club. 16200 square feet (1505 square metres) of event facilities include conference space, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, a Turkish bath/hammam and a sauna. There's also the convenience of free valet parking. .Attractions within a 10-minute drive of this 4.5-property class South Zone property include Malecon and Los Arcos.

What's nearby

  • Garza Blanca Beach - 5 min drive - 2.6 km
  • Conchas Chinas Beach - 6 min drive - 2.7 km
  • Malecon - 6 min drive - 6.1 km
  • Playa Gemelas - 9 min drive - 5.1 km
  • Playa de los Muertos - 12 min drive - 4.2 km

Getting around

  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 35 min drive

Restaurants

  • ‪Blanca Blue Restaurant & Lounge - ‬2 min drive
  • ‪BocaDos STK - ‬3 min drive
  • ‪Blaze Grill - ‬2 min drive
  • ‪Noi - ‬3 min drive
  • ‪Hiroshi - ‬3 min drive

About this property

Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta

Luxury property on the beach, with 2 outdoor pools
Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta offers its guests a full-service spa, 2 outdoor swimming pools, a sauna, and a 24-hour fitness centre. There are 7 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges, a beach bar and a poolside bar. WiFi is free in public spaces.

There's an onsite business centre. Event space at this property measures 16200 square feet (1505 square metres) and includes conference space. Spa services, a terrace, and a children's club are also featured at the luxury Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta. Free valet parking is available.

Smoking is allowed in designated areas at this 4.5-star Puerto Vallarta property.

  • 444 guestrooms or units
  • 14 levels
  • 3 buildings
  • 7 dining venues
  • 5 bars or lounges
  • 16200 sq ft of conference space
  • 1505 sq. m of conference space
  • Built in 2015
  • Karaoke
  • Deli
  • Kid's club (surcharge)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • ATM
  • Lift
  • Smoking in designated areas
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta offers 444 air-conditioned accommodations, which are accessible via exterior corridors, and features free minibar items and espresso makers. Rooms open to balconies. This individually decorated and furnished accommodation has separate sitting areas. Beds feature premium bedding. 50-inch LCD televisions come with premium cable channels. Bathrooms include baths or showers with a rainfall showerhead, complimentary toiletries and hairdryers.

This Puerto Vallarta property provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and complimentary bottles of water. Housekeeping is provided on a daily basis.

Eforea has 5 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 5 bars/lounges
  • 7 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Cocomar
  • La Luce
  • Maxal
  • Sunan
  • Vela

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Air hockey
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Books
  • Children's club
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Full-service spa
  • Games
  • Karaoke
  • Kayaking
  • Piano
  • Pilates classes
  • Sauna
  • Table tennis

Family friendly

  • 2 outdoor pools
  • Art supplies
  • Baby toys
  • Babysitting (surcharge)
  • Beach toys
  • Children's books
  • Children's club (surcharge)
  • Children's games
  • Children's toys
  • Highchair
  • Laundry facilities
  • Pool toys
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 16,200 square feet of conference space
  • Business centre

Outdoors

  • Barbecue grill
  • Beach towels
  • Beach umbrellas
  • On the bay
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Grab bar in shower
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Late check-in fee for check-in after noon
Minimum check-in age - 15

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in after noon

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
On-site parties or group events are strictly prohibited
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, debit cards and cash. On-site parties or group events are strictly prohibited.
    Cashless payment methods are available for all transactions.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Grand Fiesta Americana Vallarta Adults All inclusive Hotel
Grand Fiesta Americana Adults All inclusive Hotel
Grand Fiesta Americana Vallarta Adults All inclusive
Grand Fiesta Americana Vallarta Adults All inclusive Resort
Grand Fiesta Americana Vallarta Adults Only All inclusive
Fiesta Americana Vallarta Adu
Grand Fiesta Americana Vallarta Adults Only All inclusive
Hilton Vallarta Riviera All Inclusive Resort Puerto Vallarta

Frequently asked questions

What is the cancellation policy at Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta?

Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta?

As of 25 Mar 2025, prices found for a 1-night stay for 2 adults at Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta on 2 Apr 2025 start from AU$660.82, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta?

Yep, Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta has free valet parking.

Are there any beaches close to Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta?

Yep, Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta is a short 12-minute walk from Punta Negra Beach. Fun beach activities include yoga, volleyball and kayaking.

Is there a spa on site at Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta?

Yep, eforea is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as sports massages.

Does Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta have a pool?

Yep, and guests love it! Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta?

Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta features 2 outdoor pools, a full-service spa and 7 restaurants. All guestrooms come with premium bedding, 24-hour room service and free minibar items.

What makes Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta a romantic place to stay?

A hot tub and couples spa treatments, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta.

Is Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta family-friendly?

You bet! With amenities such as a children's club and supervised childcare, as well as highchairs and children's books in the guestrooms, it's no surprise that Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta is a hit with families.

Is there a free airport shuttle available at Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta?

No, Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta does not offer an airport shuttle service.

Is there a bar or restaurant at Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta?

Yep, they've got a beach bar and 7 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta?

No, only service animals are allowed.

Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 639 out of 1099 reviews
Rating 8 - Good. 246 out of 1099 reviews
Rating 6 - Okay. 115 out of 1099 reviews
Rating 4 - Poor. 51 out of 1099 reviews
Rating 2 - Terrible. 48 out of 1099 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Allen Gene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is a little far from town. The staff was excellent and the accommodations were everything it advertised. I found the food to be adequate, but not memorable. The food on the molacon was much better.
Stayed 6 nights in Dec 2024

10/10 Excellent

Marcos, Hamilton

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoyed our self, great customer service and good food!
Stayed 4 nights in Dec 2024

10/10 Excellent

HYEJEONG

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was my first time visit Mexico!!! And it gave me such a lovely experience throughout staying hilton hotel. Overall staff are nice!!
Stayed 4 nights in Dec 2024

4/10 Poor

Monica

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities
We had an overall good time at the property. The first night our room was right next to the Lobby. There was some event in the lobby till 11 PM and it was very loud till then. We had little kids with us and they were not able to sleep till 11 PM. We asked for a room change and the hotel staff was nice enough to change our room, however, they put us right next to the Mojito lounge which had events going on till 10:30 PM which was louder than the Lobby area. Not sure why we were moved there when the reason we wanted to be moved was to stay in a quieter place. Overall good location though, just not as relaxing in the night as we would have liked it to be.
Stayed 5 nights in Dec 2024

10/10 Excellent

Yeongju

Liked: Cleanliness, staff & service, property conditions & facilities
Best staffs, food was perfect!
Stayed 4 nights in Dec 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was great, had a good time!!
Stayed 6 nights in Dec 2024

10/10 Excellent

Ashutosh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best swimmable beach; all the staff is just awesome and friendly and helpful. Food and activities are great too.
Stayed 4 nights in Dec 2024

10/10 Excellent

Diego

Stayed 3 nights in Nov 2024

8/10 Good

Shayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hilton is located about an hour South from the airport. Outside of the resort is nothing. Uber or taxi will get you to downtown. The resort seemed (Dec 14-21) to be mostly couples and families, not a lot of the 20 something crowd. The hotels bars seemed very quiet at 9pm unless there was something (special, ie casino night) going on. The situation of the Hotel prevents the sun from actually shining on the pools until 11:30am. Sun worshippers beware. The staff was excellent (Saul is too good to be true), Love the shore break creating a nice place to swim, some snorkelling too. Food was excellent compared to other Mexican resorts. No real complaints as the rooms were clean and well cared for.
Stayed 7 nights in Dec 2024

10/10 Excellent

Caroline

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding customer service. Staff friendly. Food is delicious and the pool and beach are amazing! We loved staying here with our family.
Stayed 7 nights in Dec 2024

10/10 Excellent

Gerardo Gonzalez

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Una persona del Pool que ya a lo mejor andaba cansado pero nadmas
Stayed 2 nights in Dec 2024

10/10 Excellent

Rosette

Liked: Cleanliness, staff & service, property conditions & facilities
Good resort!
Stayed 5 nights in Dec 2024

10/10 Excellent

Viktor

Liked: Cleanliness, staff & service, property conditions & facilities
Alll good
Stayed 10 nights in Dec 2024

10/10 Excellent

Tim D

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort was clean, staff was friendly, plenty of activities to do.
Stayed 4 nights in Dec 2024

10/10 Excellent

Omar

Stayed 3 nights in Nov 2024

10/10 Excellent

Aliyah Marissa Valencia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/a
Stayed 4 nights in Dec 2024

10/10 Excellent

Manbir Singh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

8/10 Good

James

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was really nice. The two things I didn’t like was its location from town is pretty far away and there is nothing around the hotel. The worst part was there was a very loud air handler beside my room room that was extremely noisy and made it hard to sleep
Stayed 6 nights in Dec 2024

6/10 Okay

Olga

Travelled with partner
Liked: Amenities
What we liked is: awesome food, tons of seafood, we didn’t expect it after abandoning the idea of all inclusive vacations in the last 10 years, would come back just to dine, many restaurants, hotel is kept upto modern standards, common areas are beautiful, cabanas are super comfortable but it costs usd $60 per day. What we didn’t like: there is no sun around the pool area, it’s blocked by building until late afternoon, rooms could be cleaner, dirty splashes in bathroom walls, very noisy private parties with blasting music till midnight that continue till 4am, there is no way to avoid them as the hotel is located on the narrow strip between road and ocean, everything happens right there.
Stayed 4 nights in Dec 2024

6/10 Okay

Hiren

Travelled with family
Liked: Cleanliness, staff & service
We enjoyed our stay and staff is wonderful. The only thing I was disappointed was the fact that it did not have ice cream and coffee available. I am not a fan of Starbucks coffee but I just wish coffee was available after 1 pm.
Stayed 4 nights in Dec 2024

10/10 Excellent

Kamaljit

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was really nice. Bianca Hugo Dolce, Anthony, Seoul were really great. Beautiful resort.
Stayed 5 nights in Nov 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2024

8/10 Good

Tony

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
There are not many options for dinning
Stayed 4 nights in Dec 2024

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Look for a different hotel
It was nothing special. Food wasn't good, not authentic. They catered to American light skin people more.
Stayed 5 nights in Dec 2024

10/10 Excellent

Hermogenes Y

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything will be excellent if they will just improve info about the dining/reservation. Also, vendors/spa on the beach should not be allowed
Stayed 3 nights in Dec 2024