4/10 Poor
NIKI
Travelled with partner
16 Nov 2024
We have stayed here several times. The food qualoty has gone down and the service poolside is much worse. There wefe no smaller rooms available so we stayed on the 14th floor. There were two showers, and one didnt get warm. No bathtub as featured in photos. Also they dont tell you if you book a night where there is a wedding or a conference, lots of places are closed and you arent allowed to go. This will be our last stay here. Especially considering the price and the food quality. The steakhouse was terrible. Room service said 1 hour and took 3 hours. Also there were nosquitos EVERYWHERE. We have probably stayed here 6 or seven times since we visit often. Its been going down hill since. Our room was almost $1k per night and amenities were cut off. We will be finding another place to spend our money. Half of the stiff advertized doesnt happen when there is a conference or wedding. Very disappointing
NIKI
Stayed 7 nights in Nov 2024