Hotel Mousai Puerto Vallarta Adults Only

5.0 star property
Adults-only beachfront resort with 4 outdoor pools
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Mousai Puerto Vallarta Adults Only

4 outdoor pools, free pool cabanas, pool umbrellas
4 outdoor pools, free pool cabanas, pool umbrellas
Kayaking
View from room
Aerial view

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Pool
  • Hot tub
  • Bar
  • All-inclusive
  • Breakfast available
  • Housekeeping
The price is AU$1,156
includes taxes & fees
4 Jan - 5 Jan 2025

Explore the area

Map
Carretera a Barra de Navidad Km. 7.5, Puerto Vallarta, 48390
  • Garza Blanca Beach
    5 min walk
  • Blanca Blue Restaurant & Lounge
    2 min walk
  • Puerto Vallarta Bus Terminal
    18 min drive
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    40 min drive

Room options

Corner Suite North

Highlights

Balcony
Soundproofed
Individually decorated
Private outdoor hot tub
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
  • 127 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Ultra Suite North

Highlights

Balcony
Soundproofed
Individually decorated
Private outdoor hot tub
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
  • 99 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Two Ultra Suites South Connected

Highlights

Balcony
Soundproofed
Individually decorated
Private outdoor hot tub
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
  • 198 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

The Penthouse North

Highlights

Balcony
Soundproofed
Individually decorated
Private outdoor hot tub
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
  • 265 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Ultra Corner Suite South

Highlights

Balcony
Soundproofed
Individually decorated
Private outdoor hot tub
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
  • 126 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Ultra Suite South

Highlights

Balcony
Soundproofed
Individually decorated
Private outdoor hot tub
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
  • 99 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Suite Two Double Beds North

Highlights

Balcony
Soundproofed
Individually decorated
Private outdoor hot tub
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
  • 99 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

Master Suite South

Highlights

Balcony
Soundproofed
Individually decorated
Private outdoor hot tub
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
  • 142 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Suite South

Highlights

Balcony
Soundproofed
Individually decorated
Private outdoor hot tub
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
  • 99 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

Two Suite South Connected

Highlights

Balcony
Soundproofed
Individually decorated
Private outdoor hot tub
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
  • 198 sq m
  • Sea view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Corner Suite South

Highlights

Balcony
Soundproofed
Individually decorated
Private outdoor hot tub
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
  • 122 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Suite two Double Beds South

Highlights

Balcony
Soundproofed
Individually decorated
Private outdoor hot tub
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
  • 99 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

Suite North

Highlights

Balcony
Soundproofed
Individually decorated
Private outdoor hot tub
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
  • 99 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Ultra Corner Suite North

Highlights

Balcony
Soundproofed
Individually decorated
Private outdoor hot tub
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
  • 126 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Two bedroom Master Suite South

Highlights

Balcony
Soundproofed
Individually decorated
Private outdoor hot tub
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
  • 241 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Ultra Suite Two Double Beds South

Highlights

Balcony
Soundproofed
Individually decorated
Private outdoor hot tub
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
  • Ocean view
  • Sleeps 3
  • 2 Queen Beds

Similar properties

About the area

Puerto Vallarta

A luxury stay in Puerto Vallarta awaits you at Hotel Mousai Puerto Vallarta Adults Only. You'll be 0.4 km (0.2 mi) from Garza Blanca Beach and 2.9 km (1.8 mi) from Playa Gemelas. Highlights at this beachfront resort include 9 restaurants, 4 outdoor swimming pools and a full-service spa. .A day of pampering can include access to the sauna and hot tub. The restaurant, Hiroshi - Japanese, serves Japanese cuisine and is open for dinner. The Rooftop is the resort's own rooftop bar, serving drinks along with lunch and light fare. Spend the day at the beach where you'll find sunloungers, and enjoy the 2 outdoor tennis courts and gym. 2809 square feet (261 square metres) of event facilities include meeting rooms and conference space, and other business amenities include coworking space. Additionally, you'll find free Wi-Fi in public areas, a hot tub and a snack bar/deli. Each morning continental breakfast is served between 7:00 AM and noon. There's also free valet parking, along with the convenience of an airport shuttle. .Sights within a 10-minute drive of this 5-property class South Zone resort include Vallarta Zoo and Playa Mismaloya.

What's nearby

  • Garza Blanca Beach - 5 min walk
  • Playa Palmares - 8 min walk
  • Playa Gemelas - 5 min drive
  • Playa Mismaloya - 8 min drive
  • Malecon - 8 min drive

Getting around

  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 40 min drive

Restaurants

  • ‪Blanca Blue Restaurant & Lounge - ‬2 min walk
  • ‪BocaDos STK - ‬7 min walk
  • ‪Noi - ‬9 min walk
  • ‪Hiroshi - ‬7 min walk
  • ‪Aquazul Beach Bar & Lounge - ‬4 min walk

About this property

Hotel Mousai Puerto Vallarta Adults Only

Adults-only beachfront resort with 4 outdoor pools
Some rates at Hotel Mousai Puerto Vallarta Adults Only are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At Hotel Mousai Puerto Vallarta Adults Only, you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 9 restaurants on site, along with a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 5 bars/lounges. WiFi is free in public spaces. This luxury resort also offers outdoor tennis courts, a health club and a hot tub. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Puerto Vallarta resort.

  • 145 guestrooms or units
  • 18 levels
  • 2 buildings
  • 9 dining venues
  • 2 bars by the pool
  • 5 bars or lounges
  • Conference rooms
  • 2809 sq ft of conference space
  • 261 sq. m of conference space
  • Built in 2014
  • Deli
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
Hotel Mousai Puerto Vallarta Adults Only offers 145 accommodations with outdoor private hot tubs and iPod docking stations. Rooms open to balconies. Each accommodation is individually decorated. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 55-inch flat-screen televisions come with premium satellite channels, DVD players and pay-per-view films. Espresso makers and minibars are provided. Bathrooms include a shower with a rainfall showerhead, dressing gowns, slippers and toilets with an electronic bidet.

This Puerto Vallarta resort provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and complimentary bottles of water. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 8 treatment rooms, including rooms for couples and outdoor treatment areas. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily continental breakfast available 7:00 AM to noon for a fee: USD 15 to 40 per person
  • 2 poolside bars
  • 5 bars/lounges
  • 9 restaurants
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • DAO-Contemporary Chinese
  • Hiroshi - Japanese
  • NOI - Italian Restaurant
  • The Rooftop
  • The Terrace

Things to do

  • 2 outdoor tennis courts
  • 4 outdoor pools
  • Basketball
  • Beach volleyball
  • Designer stores
  • Ecotours
  • Evening entertainment
  • Fitness classes
  • Full-service spa
  • Health club
  • Hiking/biking trails
  • Kayaking
  • Paddleboard
  • Piano
  • Racquetball/squash
  • Shopping
  • Snorkelling
  • Spa tub
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2,809 square feet of conference space
  • Coworking space
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • In a nature reserve
  • In the mountains
  • On the bay
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 8 treatment rooms
  • Couples treatment rooms
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (150 centimetre wide door)
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Well-lit path to entrance

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium satellite channels
  • DVD player
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 15 to 40 per person
  • Airport shuttle fee: USD 130 per vehicle (return, maximum occupancy 5)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, debit cards and cash. This property uses a grey water recycling system. For guests' safety, the property includes a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Mousai
Mousai Hotel
Mousai Hotel Puerto Vallarta
Mousai Puerto Vallarta
Hotel Mousai Puerto Vallarta
Mousai
Hotel Mousai Puerto Vallarta Puerto Vallarta
Mousai Puerto Vallarta Puerto Vallarta

Frequently asked questions

What is the cancellation policy at Hotel Mousai Puerto Vallarta Adults Only?

Hotel Mousai Puerto Vallarta Adults Only offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Mousai Puerto Vallarta Adults Only?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Hotel Mousai Puerto Vallarta Adults Only on 4 Jan 2025 start from AU$1,155.77, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Mousai Puerto Vallarta Adults Only?

Yep, Hotel Mousai Puerto Vallarta Adults Only has a free self car park and free valet parking.

Are there any beaches close to Hotel Mousai Puerto Vallarta Adults Only?

Yep, Hotel Mousai Puerto Vallarta Adults Only is a short 5-minute walk from Garza Blanca Beach. Fun beach activities include volleyball, snorkelling and kayaking. You can also find motor boats and boat tours.

Is there a spa on site at Hotel Mousai Puerto Vallarta Adults Only?

Yep, there is an onsite spa at Hotel Mousai Puerto Vallarta Adults Only. It has a hot tub, a steam room and a sauna.

Does Hotel Mousai Puerto Vallarta Adults Only have a pool?

Yep, and guests love it! Hotel Mousai Puerto Vallarta Adults Only has 4 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella.

What luxury perks are available at Hotel Mousai Puerto Vallarta Adults Only?

Hotel Mousai Puerto Vallarta Adults Only features 2 poolside bars, 4 outdoor pools and a full-service spa. All guestrooms come with Hot tubs, premium bedding and 24-hour room service.

What makes Hotel Mousai Puerto Vallarta Adults Only a romantic place to stay?

1 hot tub and couples spa treatments, as well as Hot tubs and rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Hotel Mousai Puerto Vallarta Adults Only.

Is Hotel Mousai Puerto Vallarta Adults Only family-friendly?

No, Hotel Mousai Puerto Vallarta Adults Only is an adults-only property.

Are there hot tubs in the rooms at Hotel Mousai Puerto Vallarta Adults Only?

Yep, all rooms come with private hot tubs.

Does Hotel Mousai Puerto Vallarta Adults Only serve breakfast?

Yep, continental brekkie is offered daily between 7:00 AM and noon.

Is there a free airport shuttle available at Hotel Mousai Puerto Vallarta Adults Only?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Hotel Mousai Puerto Vallarta Adults Only?

Relax with a coldie at the 2 poolside bars or 5 lounge bars, and grab a meal at the onsite restaurant that serves Japanese cuisine.

What time are check-in & check-out at Hotel Mousai Puerto Vallarta Adults Only?

Check-in begins at 4 PM. Check-out time is noon.

Are pets allowed at Hotel Mousai Puerto Vallarta Adults Only?

No, only service animals are allowed.

Hotel Mousai Puerto Vallarta Adults Only Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 720 out of 876 reviews" "
Rating 8 - Good. 87 out of 876 reviews" "
Rating 6 - Okay. 27 out of 876 reviews" "
Rating 4 - Poor. 19 out of 876 reviews" "
Rating 2 - Terrible. 23 out of 876 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 2 nights in Sep 2024

10/10 Excellent

Hamlet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything
Stayed 5 nights in Sep 2024

10/10 Excellent

Richmond

Stayed 1 night in Jul 2024

10/10 Excellent

Fadi, Houston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect!
Stayed 3 nights in Sep 2024

10/10 Excellent

Sandra Gayle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was always someone right there when you needed anything. The property is beautiful beyond words and very well kept up not a leaf out of place. The staff is just remarkable they watch you and if they see that they feel you they need you. They are right there. The food was good at the hotel. There were several options which was very nice. If I were to say, anything, was detracted from the beauty and the service we got would be how long the ride was between the hotel and town
Stayed 8 nights in Sep 2024

8/10 Good

Gerard R, West Hollywood

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place is clean, decor is not tasteful but the staff is amazing , food is very good. Cannot have anyone visit even if not using the all inclusive without paying 155 per person which I thought was a bit nuts. Besides that the rooftop pool is beautifully done .
Stayed 4 nights in Sep 2024

10/10 Excellent

Jaleh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this is one of the most amazing hotel, service is wonderful food is very good stuff is very friendly in all the site and position and very beautiful looks like paradise
Stayed 4 nights in Sep 2024

10/10 Excellent

Jody

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel had probably the best staff of any hotel I’ve stayed in. We were sad to leave them and they told us the same. It was like leaving some friends you knew you wouldn’t see for a long time. The rooms were gorgeous, the grounds were gorgeous, the pools were fun, and the beach was a great place to swim and wasn’t overcrowded. We will definitely be back.
Stayed 4 nights in Aug 2024

10/10 Excellent

Manuel Gutierrez

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property and staff were wonderful.
Stayed 4 nights in May 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Aug 2024

10/10 Excellent

Eileen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I will go back
Stayed 6 nights in Aug 2024

2/10 Terrible

Darren, Torrance

Travelled with group
Disliked: Staff & service
The room booked was a corner suite at 1367 sqft and the room looked small after check in. I let the hotel know and they said I had one of their largest rooms. I measured the room at it was 680 approx sqft. The hotel did not care about the discrepancy. Moreover, after check in, there was a very loud buzzing noise coming from the room speakers. It took 3 times reporting this issue and a 24 hour period to actually have them come check it. Once they did, it took them over an hour to replace the defective unit causing the issues. The hotel made no accommodation for this inconvenience or the discrepancy in room size other than extending check out by 2 hours. In my 48 hour stay, I paid nearly $2,000 USD for the room and spent $700 USD in the spa. You think for a guest spending this much they would be a little more accommodating. The supervisor Carlos was dismissive and his manager Alejandro I believe was the cause of that. He had to call Alejandro for approval and Alejandro didn’t seem to care about the issue. If you book a Corner Suite at Mousai beware it’s not 1367 sqft it’s actually less than 700.
Stayed 1 night in Aug 2024

10/10 Excellent

Nune

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing experience! Excellent service by all hotel staff. Everyone was constantly making sure everything was alright. Rooms are beautiful. Rooftop pool is to die for. Food is probably best we have had in an all inclusive hotel-very high quality. Before arriving, we were nervous about the beach and whether we would be able to swim in it. I’m happy to say we did! Water was very warm, clear, and with minimal waves. We will definitely stay here again if we return to Puerto Vallarta.
Stayed 4 nights in Aug 2024

8/10 Good

David

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Everything was great but the staff was rude.
Stayed 4 nights in Aug 2024

10/10 Excellent

Alborz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was great but Expedia snooping arrangement was awful, you sold all inclusive package but I had to pay extra $1,240 at the hotel check in and nowhere during the booking process it was mentioned.
Stayed 4 nights in Aug 2024

10/10 Excellent

Alesia Inez

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Definitely will go back
Stayed 4 nights in Aug 2024

10/10 Excellent

TAE DON

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Megan, San Jose

Stayed 3 nights in Jul 2024

10/10 Excellent

Shylee

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful place
Stayed 4 nights in Aug 2024

10/10 Excellent

Vatche

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good, fun
Stayed 3 nights in Jul 2024

10/10 Excellent

Ernesto Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Diana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about my stay was perfect
Stayed 4 nights in Jul 2024

4/10 Poor

Chadron

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Vacation time taken away from marketing scheme. Food and drinks over priced.
Stayed 3 nights in Jul 2024

10/10 Excellent

Richard

Stayed 5 nights in Jul 2024

10/10 Excellent

Sylvia

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Mousai is an amazing location for adults. It is first class and exquisite. Not to mention they have top notch staff members.
Stayed 4 nights in Jun 2024