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Playa Los Arcos Resort & Spa

4.0 star property
On beach with 3 outdoor pools, near Los Muertos Pier

Photo gallery for Playa Los Arcos Resort & Spa

On the beach, sun-loungers, beach umbrellas, beach towels
Reception
Spa
Superior Room, Ocean View
3 outdoor pools, pool loungers

Reviews

7.8 out of 10
Good

Popular amenities

  • All-inclusive
  • Bar
  • Pool
  • 24/7 front desk
  • Room service
  • Housekeeping

Explore the area

Map
Olas Altas 380 Col. Emiliano Zapata, Puerto Vallarta, JAL, 48380
  • Olas Altas Street
    ‪1 min walk‬
  • Playa de los Muertos
    ‪1 min walk‬
  • Los Muertos Pier
    ‪2 min walk‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪28 min drive‬

Room options

View all photos for Superior Single

Superior Single

Superior Single

Highlights

Air conditioning
Free cots/infant beds
Fridge
Plasma TV
Hairdryer
Private bathroom
Cable channels
In-room safe
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, Ocean View

Superior Room, Ocean View

Superior Room, Ocean View

Highlights

Air conditioning
Free cots/infant beds
Fridge
Plasma TV
Hairdryer
Private bathroom
Cable channels
In-room safe
  • 25 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

Highlights

Air conditioning
Free cots/infant beds
Fridge
Plasma TV
Hairdryer
Private bathroom
Cable channels
In-room safe
  • 25 sq m
  • Sleeps 3
  • 2 Double Beds

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The price is AU$611
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includes taxes & fees
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About the area

Puerto Vallarta

An all-inclusive stay in Puerto Vallarta awaits you at Playa Los Arcos Resort & Spa. Within steps you'll find popular attractions like Playa de los Muertos and Bay of Banderas. Highlights at this beachfront hotel include 3 outdoor swimming pools, a restaurant and a bar/lounge. .The restaurant, Mi Pueblito, is open for breakfast, lunch and dinner. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site kids' swimming pool and pool loungers. Other amenities include free Wi-Fi in public areas and a snack bar/deli. There's also the convenience of limited parking. .Attractions within a short walk of this 4-property class Romantic Zone hotel include Los Muertos Pier and within a 20-minute walk you'll find Malecon.

What's nearby

  • Olas Altas Street - 1 min walk
  • Playa de los Muertos - 1 min walk
  • Los Muertos Pier - 2 min walk
  • Malecon - 18 min walk
  • Conchas Chinas Beach - 2 min drive

Getting around

  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 28 min drive

Restaurants

  • ‪Pancho's Takos - ‬1 min walk
  • ‪Cuates y Cuetes - ‬2 min walk
  • ‪Lix by Xocodiva - ‬1 min walk
  • ‪Tuna Azul - ‬1 min walk
  • ‪Dee's Coffee Company - ‬2 min walk

About this property

Playa Los Arcos Resort & Spa

On beach with 3 outdoor pools, near Los Muertos Pier
Playa Los Arcos Resort & Spa is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. After a day at the beach, cool off in one of the 3 outdoor swimming pools at Playa Los Arcos Resort & Spa and enjoy amenities such as a children's pool.

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

This 4-star Puerto Vallarta hotel is smoke free.

  • 162 guestrooms or units
  • Deli
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Front desk (24 hours)
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Playa Los Arcos Resort & Spa offers 162 accommodations with a safe and a hairdryer. 32-inch plasma televisions come with cable channels. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wired Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Limited on-site parking

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Mi Pueblito

Things to do

  • 3 outdoor pools
  • Children's pool

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free cot
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the beach
  • Pool loungers
  • Terrace

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable channels

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: noon
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Playa Los Arcos Resort & Spa

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard. Cash is not accepted.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Playa Los Arcos Resort All Inclusive Puerto Vallarta
Playa Los Arcos Resort All Inclusive
Playa Los Arcos Resort All Inclusive Puerto Vallarta
Playa Los Arcos All Inclusive Puerto Vallarta
Playa Los Arcos - Resort & Spa All Inclusive Puerto Vallarta
Playa Los Arcos Resort Spa All Inclusive
Playa Los Arcos Resort All Inclusive
Playa Los Arcos All Inclusive
Playa Los Arcos Spa Inclusive
Los Arcos & Puerto Vallarta
Playa Los Arcos Resort & Spa Hotel
Playa Los Arcos Resort Spa All Inclusive
Playa Los Arcos Resort & Spa Puerto Vallarta
Playa Los Arcos Resort & Spa Hotel Puerto Vallarta

Frequently asked questions

What is the cancellation policy at Playa Los Arcos Resort & Spa?

Playa Los Arcos Resort & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Playa Los Arcos Resort & Spa?

Onsite parking is limited.

Are there any beaches close to Playa Los Arcos Resort & Spa?

Yep, Playa Los Arcos Resort & Spa is a short 1-minute walk from Playa de los Muertos.

Does Playa Los Arcos Resort & Spa have a pool?

Playa Los Arcos Resort & Spa has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger.

Is Playa Los Arcos Resort & Spa family-friendly?

You bet! With amenities such as a children's pool and babysitting services, as well as free infant beds in the guestrooms, it's no surprise that Playa Los Arcos Resort & Spa is a hit with families.

Is there a free airport shuttle available at Playa Los Arcos Resort & Spa?

No, Playa Los Arcos Resort & Spa does not offer an airport shuttle service.

Is there a bar or restaurant at Playa Los Arcos Resort & Spa?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Playa Los Arcos Resort & Spa?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Playa Los Arcos Resort & Spa?

No, pets and service animals are not allowed.

Playa Los Arcos Resort & Spa Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 228 out of 612 reviews
Rating 8 - Good. 200 out of 612 reviews
Rating 6 - Okay. 92 out of 612 reviews
Rating 4 - Poor. 52 out of 612 reviews
Rating 2 - Terrible. 40 out of 612 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is incredible and the feel is authentic and fun!
Stayed 2 nights in Nov 2024

10/10 Excellent

sharon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, beach, nightlife, restaurants
Stayed 1 night in Nov 2024

4/10 Poor

Gilbert

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Injury leg and wrist my wife gog hurt.
The shower had mildew and soap scam I fell down and hurt my wrist and my leg big bruise left side no handles I am 70 years old and very small awkward shower, no handles to hold on to I wish I would of gotten pictures of that ugly shower.
Stayed 7 nights in Nov 2024

10/10 Excellent

Morgan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

6/10 Okay

howard

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Definately needs a remodel. No outlets in bathroom, have to step up into. We were in 242 which was a suite. Very old hotel. The buffet was really nice as was the entertainment on saturday night. Noisy at times from the pool area with lots of kids screaming.
Stayed 1 night in Oct 2024

10/10 Excellent

Nicole Rachelle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spotted this resort on a previous trip and immediately planned a friends trip. The location in the heart of old city is unbeatable. The resort is small but has everything you need. All areas are very very clean. The staff right from check in to check out were so nice. Our whole group loved Alejandro who served us every day. He genuinely loves his job and is so friendly and was always happy to help. The cleaning staff for the room were so kind and top notch. A la carte went 2 nights and it was so tasty! The women cooking eggs in the morning was the best and so nice. She deserves all the tips! The beach set up is great. The man works very hard to set everything up for you and he is super friendly. I give high praise to this budget friendly resort. My only issue was the overwhelming amount of vendors on the beach. We saw the same 15 people 10 times a day asking for us to buy. They did not care if you were talking to someone else or sleeping or reading your book. Unfortunately our group gave up on the beach after two days because of this. I know they are trying to make a living but this was the most persistent and aggressive selling I have seen in all of Mexico Overall 10 out of 10. Thank you for an awesome trip!
Stayed 7 nights in Oct 2024

10/10 Excellent

Wendy, Riverside

Liked: Cleanliness
Stayed 4 nights in Jul 2024

6/10 Okay

kelly

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The lack of cleanliness around the pool area was disappointing as well as the hallways and the stairwells. Rooms were decent but definitely run down.
Stayed 4 nights in Oct 2024

6/10 Okay

Norman B Aguirre

Travelled with group
Liked: Staff & service
We were not aware this hotel is super gay friendly, every other person was gay. Made us very uncomfortable especially as 2 straight guys getting constantly hit on and stared at, beware if your looking for a party resort. Steer away if you’re straight. They should mention this more often in the actual reviews.

8/10 Good

Sylvia Crystal

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the view and we got to release baby turtles.
Stayed 9 nights in Oct 2024

4/10 Poor

Donna

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Liked the pool Didn't like the choice
Stayed 14 nights in Oct 2024

10/10 Excellent

Mayelice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing, my husband and I loved it. Good was very good and cocktail too. Thanks
Stayed 2 nights in Aug 2024

10/10 Excellent

Amarillys

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

Shawn, VICTORIA

Travelled with partner
Liked: Cleanliness, staff & service
Los Arcos is a traditional Puerto Vallarta landmark. Super clean, staff are friendly and sincere. It's an older hotel so don't expect bling bling, but at the end of the day the rooms are comfortable, clean and the food is absolutely amazing with a focus on traditional cuisine. Tipping is normal, just remember they will probably not be able to make change at the concierge to smaller pesos. Bring 20' and 50' bills for that cause the staff do deserve tips.... just not 100 pesos tips for every little thing. We will surely return!
Stayed 7 nights in Sep 2024

8/10 Good

William

Liked: Cleanliness
Stayed 5 nights in Sep 2024

10/10 Excellent

Germano Alberto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel.
Stayed 6 nights in Sep 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I visit every year
Stayed 5 nights in Sep 2024

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had such a great time, we celebrated our wedding anniversary and my birthday. The food was so delicious, we appreciated everything. Highly recommend this place.
Stayed 7 nights in Sep 2024

10/10 Excellent

Uriel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
El hotel está hermoso en las áreas de afuera, en cuarto está a limpio lo único es que yo me quedé en el cuarto 414 y la puerta esta un poco en malas condiciones… pero el personal súper amable en recepción Luis Miguel tiene un muy buen servicio al cliente y ni se diga de la señora que nos atendía al llegar al restaura súper amable:) recomendado 10 de 10
Stayed 3 nights in Aug 2024

10/10 Excellent

Cynthia Jacqueline

Stayed 4 nights in Aug 2024

6/10 Okay

Michelle Lillian

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It took 3 days of cold showers and complaining until we finally got hot water. The "all inclusive" and restaurant options are very misleading! The bar, restaurant and buffet are all the same area. You can order a la carte, but you have to pay half price. The "restaurant" is a 3 course meal that you can only go to with a reservation 24 hours in advance and with a voucher. We only got 2 vouchers for a 10 night stay. Buffet themes / meals were not listed/posted. We had to pay to eat at other restaurants twice because the menu at the buffet was not anything we would/could eat. If we knew in advance, we could have used our "vouchers" for those days. Hours of the pool are only 10am to 10pm. Should be earlier at the very least. Bar and buffet staff were all very friendly and welcoming. View from the dinning area and infinity pool was beautiful...saw many wonderful sunsets over dinner.
Stayed 10 nights in Aug 2024

10/10 Excellent

Victor Hugo, WALWORTH

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to go with family.
Stayed 9 nights in Aug 2024

6/10 Okay

Manuel

Liked: Amenities
Rooms are not the one I pay fore they don’t change
Stayed 4 nights in Aug 2024

8/10 Good

Judith

Travelled with partner
Liked: Cleanliness, staff & service
Location is really good
Stayed 5 nights in Aug 2024

10/10 Excellent

Carlos

Travelled with partner
Liked: Staff & service
El servicio al cliente es exelente y los empleados muy amables
Stayed 6 nights in Aug 2024