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Jewel Punta Cana

4.0 star property
Stylish resort on the shore with 2 outdoor swimming pools
your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Jewel Punta Cana

Aerial view
On the beach, beach cabanas, sun-loungers, beach towels
On the beach, beach cabanas, sun-loungers, beach towels
Outdoor wedding area
Lobby

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Restaurant
  • Pool
  • Bar
    Bar
  • All-inclusive
    All-inclusive
  • Room service
    Room service
  • Air conditioning
    Air conditioning

Explore the area

Map
Playas Uvero Alto, Punta Cana, La Altagracia, 23000
  • Sirenis Aquagames Water Park
    6 min drive
  • Macao Beach
    15 min drive
  • Cana Bay Golf Club
    18 min drive
  • Punta Cana (PUJ-Punta Cana Intl.)
    35 min drive

Room options

View all photos for Deluxe Room, 2 Double Beds (Club Tropical View)

Deluxe Room, 2 Double Beds (Club Tropical View)

Deluxe Room, 2 Double Beds (Club Tropical View)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LCD TV
Pillow menu
  • 27 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed (Club Tropical View)

Deluxe Room, 1 King Bed (Club Tropical View)

Deluxe Room, 1 King Bed (Club Tropical View)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LCD TV
Pillow menu
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (Swim Out)

Deluxe Room (Swim Out)

Deluxe Room (Swim Out)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LCD TV
Blackout curtains
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (Tropical View)

Deluxe Room, 2 Double Beds (Tropical View)

Deluxe Room, 2 Double Beds (Tropical View)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LCD TV
Blackout curtains
  • 27 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed (Tropical View)

Deluxe Room, 1 King Bed (Tropical View)

Deluxe Room, 1 King Bed (Tropical View)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LCD TV
Blackout curtains
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Honeymoon Suite (Club Tropical View)

Honeymoon Suite (Club Tropical View)

Honeymoon Suite (Club Tropical View)

Highlights

Balcony or patio
Separate sitting area
Private outdoor hot tub
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LCD TV
  • 57 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Club Tropical View)

Junior Suite (Club Tropical View)

Junior Suite (Club Tropical View)

Highlights

Balcony or patio
Separate sitting area
Private outdoor hot tub
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LCD TV
  • 57 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Suite, 2 Bedrooms (Tropical/Partial Ocean View)

Club Suite, 2 Bedrooms (Tropical/Partial Ocean View)

Club Suite, 2 Bedrooms (Tropical/Partial Ocean View)

Highlights

Balcony or patio
Separate sitting area
Private outdoor hot tub
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LCD TV
  • 84 sq m
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Similar properties

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The price is AU$422
for 1 night
includes taxes & fees
19 Oct - 20 Oct
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About the area

Punta Cana

An all-inclusive stay in Punta Cana awaits you at Jewel Punta Cana. You'll be 2.7 km (1.7 mi) from Sirenis Aquagames Water Park and 8.9 km (5.5 mi) from Macao Beach. Highlights at this beachfront resort include 6 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering can include deep-tissue massages, hot stone massages, body wraps and body treatments along with access to the sauna. With 11 lounge bars and a beach bar to choose from, you can enjoy a drink at the resort. Spend the day at the beach where you'll find cabanas, and enjoy the on-site pool cabanas and pool loungers. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. There's also the convenience of free valet parking. .Places within a 30-minute drive of this 4-property class Uvero Alto resort include Cana Bay Golf Club and Punta Blanca Golf Course.
View more Resorts in Punta CanaOpens in a new window

What's nearby

  • Sirenis Aquagames Water Park - 6 min drive
  • Macao Beach - 15 min drive
  • Cana Bay Golf Club - 18 min drive
  • Punta Blanca Golf Course - 20 min drive
  • Arena Gorda Beach - 24 min drive

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.) - 35 min drive

Restaurants

  • ‪Carnival - ‬9 min walk
  • ‪Spoon - ‬15 min walk
  • ‪Wink - ‬15 min walk
  • ‪Coco Cafe - ‬8 min walk
  • ‪Sublime Lobby Bar - ‬12 min walk

About this property

Jewel Punta Cana

Stylish resort on the shore with 2 outdoor swimming pools
Jewel Punta Cana is an all-inclusive resort. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Lie back and work on your tan with relaxing beach amenities, such as cabanas (surcharge) and sunloungers. At Jewel Punta Cana, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 6 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 11 bars/lounges, a beach bar and a swim-up bar. Public spaces have free WiFi. This all-inclusive resort also offers a garden and a terrace. Free self parking and valet parking are available.

This 4-star Punta Cana resort is smoke free.

  • 620 guestrooms or units
  • 3 levels
  • 9 buildings
  • 6 dining venues
  • 11 bars or lounges
  • Deli
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Front desk (24 hours)
  • Terrace
  • Garden
  • Lift
  • No smoking on site
  • Bar on the beach
  • Coffee shop
  • Swim-up bar
Jewel Punta Cana offers 620 accommodations with free minibar items and a safe. Rooms open to balconies or patios. This accommodation offers separate sitting areas. 42-inch LCD televisions come with premium cable channels. Bathrooms include baths or showers, dressing gowns, slippers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 9 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 13 years old are not allowed in the spa.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 11 bars/lounges
  • 6 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Family friendly

  • 2 outdoor pools
  • Free cot
  • Free rollaway/extra bed
  • Snack bar/deli

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)
  • Turndown service

Business services

  • 3 meeting rooms

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 9 treatment rooms
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Front entrance ramp
  • Lift
  • Magnifying mirror
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 3 floors
  • 9 buildings
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Composting
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property enforces a strict dress code in the restaurants a la carte.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses geothermal energy, plus a grey water recycling system and eco-friendly cleaning products
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. This property uses geothermal energy, plus a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Dreams All Inclusive Punta Cana
Dreams Punta Cana
Dreams Punta Cana Resort All Inclusive
Dreams Resort All Inclusive
Dreams Resort Punta Cana All Inclusive
Punta Cana All Inclusive Dreams
Punta Cana Dreams All Inclusive
Punta Cana Dreams All Inclusive Resort
Punta Cana Dreams Resort All Inclusive
Punta Cana Resort Dreams
Dreams Dominican Republic
Dreams Punta Cana Hotel Punta Cana
Dreams Resort Punta Cana
Dreams Punta Cana Resort
Dreams Punta Cana Resort Spa All Inclusive
Dreams Punta Cana All Inclusive
Dreams Punta Cana Inclusive

Frequently asked questions

What is the cancellation policy at Jewel Punta Cana?

Jewel Punta Cana offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Jewel Punta Cana?

Yep, Jewel Punta Cana has a free self car park and free valet parking.

Are there any beaches close to Jewel Punta Cana?

The closest beach to Jewel Punta Cana is Macao Beach (5.4 km).

Is there a spa on site at Jewel Punta Cana?

Yep, there is an onsite spa at Jewel Punta Cana. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps and body treatments, as well as deep-tissue massages.

Does Jewel Punta Cana have a pool?

Yep, and guests love it! Jewel Punta Cana has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella.

What luxury perks are available at Jewel Punta Cana?

Jewel Punta Cana features 2 outdoor pools, a full-service spa and 6 restaurants. All guestrooms come with 24-hour room service and free minibar items.

What makes Jewel Punta Cana a romantic place to stay?

A hot tub and couples spa treatments, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Jewel Punta Cana.

Is Jewel Punta Cana family-friendly?

You bet! With amenities such as 2 outdoor pools and a deli, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that Jewel Punta Cana is a hit with families.

Is there a free airport shuttle available at Jewel Punta Cana?

No, Jewel Punta Cana does not offer an airport shuttle service.

Is there a bar or restaurant at Jewel Punta Cana?

Yep, they've got a beach bar and 6 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Jewel Punta Cana?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Jewel Punta Cana?

No, only service animals are allowed.

Jewel Punta Cana Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 324 out of 573 reviews" "
Rating 8 - Good. 145 out of 573 reviews" "
Rating 6 - Okay. 52 out of 573 reviews" "
Rating 4 - Poor. 19 out of 573 reviews" "
Rating 2 - Terrible. 33 out of 573 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Linda Bernice, Waldorf

Travelled with group
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
You didn’t have to make reservations for the restaurants which was very convenient We tried a different restaurant each night. The rooms are very dated and there is no door to the bathroom which offers little privacy . We switched rooms twice. First room was on the second floor snd I have difficulty climbing stairs .The second room was very ragged. Paint splashed on walls and broken cabinets. The third room was satisfactory. During check in I informed them that i was celebrating my birthday. Freddy made note of it, but nothing was done. You had to get up before daybreak to secure a lounge chair as most all were claimed before the sun came up. I would not return here for a visit,
Stayed 4 nights in Mar 2024

2/10 Terrible

Daniel Gervais

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
This was the first time we booked through Expedia and most likely our last. We booked our trip on the 7th November 2023 after reviews for Jewel Punta Cana. After several weeks with we’re following a Facebook page informing people that the resort was closing on the 15 Jan 2024. This created some anxiety to us as we couldn’t not get any information through Expedia and the status of our trip. After several communication attempts through Expedia and Jewel Punta Cana and over $40.00 of phone call did we get information about our trip. It wasn’t before the 12th February did we get a new confirmation number as we were bumped from Jewel Punta Cana to Sunscape Coco Punta Cana and don’t believe we got the same type of quality resort for the price we paid Upon check-in at Sunscape Coco Punta Cana i noticed that the sign-in paperwork stated Jewel Palm Beach and not Sunscape Coco Punta Cana. When asking questions to the reception counter Angela she was rude and unprofessional in our concerns only to speak Spanish to her co-worker. Once we arrived at our room there were no lights at the end of the hallway for room 5302. This created even more anxiety. The Room had a musty smell as we entered the room. Overall the room was ok although cleanliness of shower area was unacceptable. We therefore Requested to change rooms and be upgraded to Sunclub. Requested to see the other room prior to moving and noticed the air conditioning was not working and room was at 25 Celsius, additional comments
Stayed 10 nights in Feb 2024

8/10 Good

maria

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Great beach
Stayed 5 nights in Dec 2023

2/10 Terrible

Kimberly

Disliked: Cleanliness, staff & service, property conditions & facilities
I cannot review this resort as it was sold prior to our trip and we got bumped to the Sunscape Punta Cana which should not even be opened. Go see my and many other nightmare reviews over on Trip Advisor since I can't review it on Expedia. And as far as Expedia being a help when your resort gets sold, good luck with that, they were ZERO help until 5 days prior to our trip when they wanted to move us....AFTER I had called them NUMEROUS times for the 2 months prior to get NO help! Will NEVER EVER use Expedia again!!!
Stayed 8 nights in Feb 2024

2/10 Terrible

Lori

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
We booked Jewel, Punta, Cana, and they closed and moved us to Sunscape, Coco and place the other half of our group at Jewel Palm Beach. Two days after we arrived Sunscape Coco closed their main buffet and swimming pool.
Stayed 7 nights in Feb 2024

2/10 Terrible

Edna R, Onalaska

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was sold/closed two weeks before our stay. They moved us from a 5star to a 3.5 (at best) Sunscapes Coco. took 2.5 hrs for check in (we were 3rd in line) Didnt have hot water 4 of the 5 days, no towels for 2 days, no working phone in room, refrig froze/broke everything and made a huge mess, burnt out light bulbs. Food was subpar at best and the drinks were a watery mess. Have been using Expedia for years and this was a disaster with no help from them. Dirty beach area and furniture was in sad need of repair/replacement. Worst beach vaca I have ever been on. This is a travel group of 4 that books twice a yr.
Stayed 6 nights in Jan 2024

2/10 Terrible

Freddy

Stayed 3 nights in Jan 2024

2/10 Terrible

Léanne

Disliked: Cleanliness, staff & service, property conditions & facilities
No clear communication from the start. Upgrade not honored. Given the runaround; one moment saying they will facilitate a transfer to another resort, another moment dismissing any conversation and tossing our request. Top this up with a broken jacuzzi tub, no hot water. Never coming back and will discourage anyone from reserving here if I can.
Stayed 3 nights in Jan 2024

2/10 Terrible

Patrick

Travelled with partner, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
This review is for Sunscape Coco. We booked Jewel, got bumped to Sunscape by text 4 days prior to arrival. I don't have knowledge of Jewel, other than they close for renovations. was told move was comparable. (would offer not comparable and/or over rated. definitely paid more than what this place was worth) When Arrived Sunscape had no record. took 3 hours to sort out, along with international expensive call to my booking agent. (as internet was not working. so lte call on my dime). 1st night had to change room due to infestation. many elevators not working, Facility (while it stated fully renovated, was 1/2 under construction/ portions unsafe) Poor food quality, not temp controlled properly. Water in rooms was at times not working, even no hot water one day. Custodial service/ room cleaning hit and miss/cleaning not good, and/or no towels left in room. One day, 4 contacts to concierge to get room towels. At restaurant, waited over hour for food only to learn the kitchen lost our order/ had to eat buffet. AC not working at times, rooms hot, ours 79F, had to change rooms again / mattresses very firm/hard. bars were running out of better drink options. While I would offer most of staff very courteous, and even the manager listen, little changed. Brights spots were the Wedding Service by Arisquelmy, Excellent, and the Best concierge, Gladys. If it weren't for these two, this trip would have been worthless. Was still di, but these two made it better/ bearable.
Stayed 10 nights in Jan 2024

2/10 Terrible

Paul J

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We were not informed that this resort was closing down for repair. After arrived to the hotel we were transfered to a different one. No very happy about that. The room at the hotel was not wat we purchased.
Stayed 5 nights in Jan 2024

2/10 Terrible

Phayvanh

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Dec 2023

2/10 Terrible

Nakita

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
We were notified very rudely upon arrival that our reservation had been canceled with no explanation. After going back and forth they told us that Expedia canceled us. When I contacted Expedia I was told that the reservation was active. Then the Jewel employees told us that they were closing and called for a taxi to take us to another location. I fell like my money was taken from me I didn’t receive a refund or anything and didn’t get to stay where I paid to be at. The resort we stayed at doesn’t compare to the one I paid for. My experience was not a good one. I was mortified from the beginning when I was told my reservation was canceled. Very disappointed my first experience going out of the states and this happened.
Stayed 3 nights in Jan 2024

6/10 Okay

Kevin

Stayed 7 nights in Jan 2024

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness
Disliked: Amenities
This property is being shut down and renovated. We were there the last few days they were open before renovations. Although it was still very busy, they started discontinuing services. Limited restaurants open at night. Pool bar closed easily. Italian restaurant took us 3 hours to dine. The saving grace of the resort was the great pool (although in need of repair) and the beach. Which was why we came to Punta Cana. The rooms had only one of two plug ins so we couldn’t charge all our devices at night. We did the spa but unfortunately there was drilling and jack hammering next door.
Stayed 7 nights in Jan 2024

8/10 Good

Daniel Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms. Great grounds and pool. Lots of amenities and activities.
Stayed 3 nights in Jan 2024

10/10 Excellent

okan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
With one word “ Excellent “
Stayed 5 nights in Jan 2024

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great time with the wonderful staff!
Stayed 5 nights in Jan 2024

8/10 Good

Brandon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grounds, pool, staff, shows and activities fantastic! Food on par with other all-inclusives. Rooms definitely in need of updating. Wi-Fi and phone in room did not work. I understand they're closing soon to do some of this work.
Stayed 5 nights in Dec 2023

10/10 Excellent

HASAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good palace
Stayed 7 nights in Dec 2023

10/10 Excellent

Aurora

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2024

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
WoW! We had the BEST stay at Jewel Punta Cana! Each day started at the beach- so nice! Water was great. Beach/water shoes were not needed. We got our chairs early, often before 9. They fill up fast! I loved doing yoga each morning on the beach- AMAZING! We went up to the pool for lunch. Carlos usually did the grill next to the pool- he was AMAZING! BEST cheeseburgers! We did go back to the pizzeria once for lunch- a total mistake! Poor organization. Our room was "swim out," meaning we had ~10 feet from our patio to the pool. We had 2 lounge chairs that we laid on right by the water after lunch- PERFECT! It was right outside our room, not too far from the poolside bar, and a server came over to us a couple of days. The Italian restaurant was by far the BEST. The food was EXCELLENT, and Juan Francisco & staff were AMAZING! The grill also was very good, but lacked the attention to detail of Juan Francisco. The Asian restaurant was also very good. The buffet for breakfast was good too. We learned to ask to sit outside, which was nice, and Josselina was wonderful. The best bar was by far the lobby bar- AMAZING bartenders & Expresso martinis. I used the gym every morning- 3 working treadmills, 2 ellipticals, couple of stationary bikes plus weight machines. LOVED the Dominican painting activity & paddle board yoga in the pool. The spa was AMAZING- Ramona was excellent. I highly recommend hydrotherapy, too. NYE was incredible on the beach!!! So much fun! Fireworks too!
Stayed 6 nights in Dec 2023

6/10 Okay

eddy

Travelled with family
Liked: Staff & service, property conditions & facilities
my aunt, left her ny driver license in the safety, they put it in lost and found. when we contact them they said for to send somebody to pick it up or pay a ups shipping. ( lost license)
Stayed 3 nights in Dec 2023

8/10 Good

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great Great shows Beautiful property Dated rooms Great value for the money
Stayed 4 nights in Jan 2024

10/10 Excellent

Jordan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is a wonderful place to vacation with family, friendly staff and clean. We have some suggestions on the pasta at the buffet, there should be options for people that don't like sauces. Overall a great experience, expect to walk alot. It has very beautiful landscapes but distances are bigger due to its area.
Stayed 3 nights in Dec 2023