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Majestic Colonial Punta Cana - All Inclusive

4.0 star property
On private beach with 2 outdoor pools, near Cana Bay Golf Club

Photo gallery for Majestic Colonial Punta Cana - All Inclusive

Exterior
Colonial Club Majestic Junior Suite with Indoor and Outdoor Hot Tub, Pool Access (Adults Only) | Deep soaking bathtub
Suite, 1 Bedroom (with Indoor Hot Tub) | Living room
Casino
Sundeck

Reviews

8.8 out of 10
Excellent

Popular amenities

Explore the area

Map
Carretera El Macao, Punta Cana, La Altagracia, 23000
  • Arena Gorda Beach
    ‪9 min walk‬
  • Cana Bay Golf Club
    ‪18 min walk‬
  • Iberostar Golf Course
    ‪10 min drive‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪24 min drive‬

Room options

View all photos for Colonial Club Junior Suite with Indoor Hot Tub (Adults Only)

Colonial Club Junior Suite with Indoor Hot Tub (Adults Only)

Colonial Club Junior Suite with Indoor Hot Tub (Adults Only)

Highlights

Furnished balcony or patio
Private indoor hot tub
Air conditioning
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Plasma TV
  • 50 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Colonial Club Colonial Jr. STE Ocean Front with Indoor and Outdoor Hot Tub (Adults Only)

Colonial Club Colonial Jr. STE Ocean Front with Indoor and Outdoor Hot Tub (Adults Only) | Terrace/patio

Colonial Club Colonial Jr. STE Ocean Front with Indoor and Outdoor Hot Tub (Adults Only)

Highlights

Furnished balcony
Private outdoor hot tub
Air conditioning
Free cots/infant beds
Free minibar items
Plasma TV
Pillow menu
Ceiling fan
  • 50 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Colonial Club Junior Suite Ocean View with Indoor Hot Tub (Adults Only)

View from room

Colonial Club Junior Suite Ocean View with Indoor Hot Tub (Adults Only)

Highlights

Furnished balcony or patio
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Plasma TV
Pillow menu
  • 50 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Colonial Club One Bedroom Suite with Indoor Hot Tub (Adults Only)

Colonial Club One Bedroom Suite with Indoor Hot Tub (Adults Only) | Living room

Colonial Club One Bedroom Suite with Indoor Hot Tub (Adults Only)

Highlights

Furnished balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Free cots/infant beds
Free minibar items
Plasma TV
Pillow menu
  • 99.1 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Colonial Club Majestic Junior Suite with Indoor and Outdoor Hot Tub, Pool Access (Adults Only)

Colonial Club Majestic Junior Suite with Indoor and Outdoor Hot Tub, Pool Access (Adults Only) | Water view

Colonial Club Majestic Junior Suite with Indoor and Outdoor Hot Tub, Pool Access (Adults Only)

Highlights

Furnished patio
Garden
Private outdoor hot tub
Air conditioning
Free cots/infant beds
Free minibar items
Plasma TV
Pillow menu
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Majestic Junior Suite with Indoor and Outdoor Hot Tub, Pool Access

Majestic Junior Suite with Indoor and Outdoor Hot Tub, Pool Access | Terrace/patio

Majestic Junior Suite with Indoor and Outdoor Hot Tub, Pool Access

Highlights

Furnished patio
Garden
Private outdoor hot tub
Air conditioning
Free cots/infant beds
Free minibar items
Plasma TV
Pillow-top bed
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Colonial Junior Suite Ocean Front with Indoor and Outdoor Hot Tub

Colonial Junior Suite Ocean Front with Indoor and Outdoor Hot Tub | Water view

Colonial Junior Suite Ocean Front with Indoor and Outdoor Hot Tub

Highlights

Furnished balcony
Private outdoor hot tub
Air conditioning
Free cots/infant beds
Free minibar items
Plasma TV
Pillow-top bed
Premium bedding
  • 50 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite Ocean View with Indoor Hot Tub

View from room

Junior Suite Ocean View with Indoor Hot Tub

Highlights

Furnished balcony or patio
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Plasma TV
Pillow-top bed
  • 50 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, 1 Bedroom (with Indoor Hot Tub)

Suite, 1 Bedroom (with Indoor Hot Tub) | Living room

Suite, 1 Bedroom (with Indoor Hot Tub)

Highlights

Furnished balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Free cots/infant beds
Free minibar items
Plasma TV
Ceiling fan
  • 99.1 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite with Indoor Hot Tub

Premium bedding, pillow-top beds, free minibar, in-room safe

Junior Suite with Indoor Hot Tub

Highlights

Furnished balcony or patio
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Plasma TV
Pillow-top bed
  • 50.0 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

About the area

Punta Cana

An all-inclusive stay in Punta Cana awaits you at Majestic Colonial Punta Cana - All Inclusive. You'll be 0.8 km (0.5 mi) from Arena Gorda Beach and 12 km (7.5 mi) from Macao Beach. Highlights at this beachfront property include 6 restaurants, 2 outdoor swimming pools and a full-service spa. .A pampering day can include deep-tissue massages, hot stone massages, aromatherapy and hydrotherapy along with access to the sauna. The seafood restaurant, Tres Carabelas, serves seafood and is open for dinner. With 2 poolside bars and 11 lounge bars to choose from, you can enjoy a drink at the property. Spend the day at the private beach where you'll find sunloungers, and enjoy the 3 outdoor tennis courts and nightclub. 7266 square feet (675 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a business centre. Plus you'll find a casino, free Wi-Fi in public areas and a gym. Free buffet breakfast is available daily between 7:00 AM and 10:30 AM. There's also the convenience of free self parking. .Sights within a 20-minute drive of this 4-property class Bávaro property include Downtown Punta Cana and San Juan Shopping Center.

What's nearby

  • Arena Gorda Beach - 9 min walk - 0.8 km
  • Cana Bay Golf Club - 18 min walk - 1.5 km
  • Iberostar Golf Course - 10 min drive - 5.6 km
  • Macao Beach - 26 min drive - 12.1 km
  • Bavaro Beach - 36 min drive - 21.2 km

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.) - 24 min drive

Restaurants

  • ‪Chill Bar - ‬5 min drive
  • ‪Trattoria Grazie - ‬18 min walk
  • ‪See & Sea - ‬9 min walk
  • ‪Lobby Bar - ‬17 min walk
  • ‪Dips Pool Bar - ‬19 min walk

About this property

Majestic Colonial Punta Cana - All Inclusive

On private beach with 2 outdoor pools, near Cana Bay Golf Club
Majestic Colonial Punta Cana - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At Majestic Colonial Punta Cana - All Inclusive, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 6 restaurants on site, as well as a nearby snack bar/deli and a nearby corner/local shop. For a drink, you can stop by one of the on-site bars, including 2 swim-up bars and 11 bars/lounges. A computer station is on site and WiFi is free in public spaces. This Colonial property also offers a complimentary children's club, a children's pool and outdoor tennis courts. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Punta Cana property.

  • 658 guestrooms or units
  • 4 levels
  • 4 buildings
  • 6 dining venues
  • 2 bars by the pool
  • 2 swim-up bars
  • 11 bars or lounges
  • Conference rooms
  • 7266 sq ft of conference space
  • 675 sq. m of conference space
  • Built in 2005
  • Buffet breakfast (free)
  • Casino
  • Nightclub
  • Deli
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Corner/local shop
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar on the beach
Majestic Colonial Punta Cana - All Inclusive offers 658 air-conditioned accommodations with free minibar items and a safe. Pillowtop beds feature premium bedding. 32-inch plasma televisions come with premium satellite channels. Bathrooms include a separate bath and shower with in-room jetted baths and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

The on-site spa has 10 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision.

Languages

English, French, Spanish

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Exterior

Majestic Elegance Punta Cana - All Inclusive

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  • Pool
  • Hot tub
  • Breakfast included
4.4 out of 5, Excellent, 4,140 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 11 bars/lounges
  • 2 poolside bars
  • 2 swim-up bars
  • 6 restaurants
  • A beach bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Le Gourmet
  • Ma+Suri
  • Rodeo Grill
  • Taino
  • Tres Carabelas

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • 3 outdoor tennis courts
  • 54 slot machines
  • 9 gaming tables
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Casino (4,306 square foot of space)
  • Children's pool
  • Concerts/live shows
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Golf
  • Health club
  • Hot tub
  • Kayaking
  • Motor boating
  • Nightclub
  • Parasailing
  • Piano
  • Playground
  • Rowing/canoeing
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • Steam room
  • Surfing/bodyboarding
  • Waterslide
  • Windsurfing
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Free children's club
  • Free cot
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Pool gate
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (7,266 square foot of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Lift (61 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (152 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch plasma TV with premium satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Room service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 90

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 90 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Pool access available from 8:00 AM to 6:00 PM
  • Reservations are needed for golf tee times. For reservations, contact the property before arrival using the contact information on the booking confirmation.

Property is also known as

Colonial Majestic Punta Cana
Colonial Punta Cana
Majestic All Inclusive
Majestic Colonial All Inclusive
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Majestic Punta Cana All Inclusive
Punta Cana Colonial
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Frequently asked questions

What is the cancellation policy at Majestic Colonial Punta Cana - All Inclusive?

Majestic Colonial Punta Cana - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Majestic Colonial Punta Cana - All Inclusive?

Yep, Majestic Colonial Punta Cana - All Inclusive has a free self car park.

Are there any beaches close to Majestic Colonial Punta Cana - All Inclusive?

Yep, Majestic Colonial Punta Cana - All Inclusive is a short 9-minute walk from Arena Gorda Beach. Fun beach activities include volleyball, snorkelling and scuba diving. You can also find motor boats and boat tours.

Is there a spa on site at Majestic Colonial Punta Cana - All Inclusive?

Yep, there is an onsite spa at Majestic Colonial Punta Cana - All Inclusive. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as beachside massages.

Does Majestic Colonial Punta Cana - All Inclusive have a pool?

Yep, and guests love it! Majestic Colonial Punta Cana - All Inclusive has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars. The pool is open 8:00 AM to 6:00 PM.

Does Majestic Colonial Punta Cana - All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Majestic Colonial Punta Cana - All Inclusive?

Majestic Colonial Punta Cana - All Inclusive features a private beach, 2 poolside bars and 2 outdoor pools. All guestrooms come with Private jetted baths, pillowtop beds and premium bedding.

What makes Majestic Colonial Punta Cana - All Inclusive a romantic place to stay?

1 hot tub and couples spa treatments, as well as Jetted bath and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Majestic Colonial Punta Cana - All Inclusive.

Is Majestic Colonial Punta Cana - All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that Majestic Colonial Punta Cana - All Inclusive is a hit with families.

Are there hot tubs in the rooms at Majestic Colonial Punta Cana - All Inclusive?

No, but there are Jetted bath in the guestrooms.

Does Majestic Colonial Punta Cana - All Inclusive serve breakfast?

Yep, visitors enjoy the free buffet breakfast here! Available daily from 7:00 AM to 10:30 AM, this is the perfect place to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Majestic Colonial Punta Cana - All Inclusive?

No, Majestic Colonial Punta Cana - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Majestic Colonial Punta Cana - All Inclusive?

Relax with a coldie at the 2 poolside bars or 11 lounge bars, and grab a meal at the onsite restaurant that serves seafood.

What time are check-in & check-out at Majestic Colonial Punta Cana - All Inclusive?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Majestic Colonial Punta Cana - All Inclusive?

No, only service animals are allowed.

Is there a golf course on site at Majestic Colonial Punta Cana - All Inclusive?

There is a golf course next to Majestic Colonial Punta Cana - All Inclusive.

Majestic Colonial Punta Cana - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 3695 out of 5885 reviews
Rating 8 - Good. 1230 out of 5885 reviews
Rating 6 - Okay. 510 out of 5885 reviews
Rating 4 - Poor. 247 out of 5885 reviews
Rating 2 - Terrible. 203 out of 5885 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Rachel

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities
Lots to do on this resort. Friendly staff, good food, and always a place to lay by pool or beach. There was a lot of workers making noise late at night and early in the morning working on a room next door, then the elevator and then Dismantling a wedding at 1 am so that is my only complaint…not quiet.
Stayed 5 nights in Jan 2025

4/10 Poor

Samantha

Travelled with group
Liked: Cleanliness, amenities
Beautiful resort, adults only pools were small and more like a “lazy river” Food was great drinks were strong, beautiful beaches. Nice rooms, but the outside doors felt too small for the frames they were in, as the had negative space all around so you could see light and hear EVERY little noise from the echoing hallway and construction around the clock
Stayed 5 nights in Jan 2025

10/10 Excellent

Carolina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine . Thanks
Stayed 3 nights in Jan 2025

10/10 Excellent

george

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The grounds are beautiful. Staff is friendly. Everyone wanted us to be happy.
Stayed 7 nights in Jan 2025

6/10 Okay

LORI

Liked: Cleanliness
Great beach and shore.
Stayed 6 nights in Jan 2025

10/10 Excellent

Divine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay there. Great dining options. Terrific entertainment. The staff were excellent especially elPideo at Le Gourmet, Daniel at the front desk and a whol e host of others. The property is very big and their dining otions are spaced out so you don't have to take a trip to go eat. Lol. Rooms are a little older but well maintained. Will be a great resort not only for adults but for families also. Love how they have an adult only section for those interested in such options. And their magnificient beach..? I was sold on that. I visited with the wife, but we are coming back with the kids.

10/10 Excellent

edwin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Lawrence

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large comfortable room where everything worked. Huge bath towels. Plenty of closet space. One of the best beaches ever with tons of lounge chairs and shade. Extremely friendly and helpful staff. The cafeteria restaurants served an abundant selection of food, even for a vegetarian like me and a meat eater like my wife. The specialty restaurants were reasonably easy enough to make reservations and served good food. The wines and spirits were plenty for Fun entertainment at night. Well equipped Gym. An attractively priced and good quality resort style golf course five minutes away.
Stayed 7 nights in Jan 2025

10/10 Excellent

Hyara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent for resting, relaxing and enjoying the pools, beaches and attractions!
Stayed 3 nights in Jan 2025

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Me encantó
Stayed 4 nights in Dec 2024

4/10 Poor

Sandhya

Stayed 4 nights in Jan 2025

10/10 Excellent

Joanne, North York

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I liked the service, the food and the cleanliness of the property and beach facilities
Stayed 7 nights in Jan 2025

10/10 Excellent

Viridiana

Liked: Cleanliness, staff & service, property conditions & facilities
Room service food was not great it could have been warmer. But the fruit was very fresh
Stayed 4 nights in Jan 2025

8/10 Good

SHEILA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort truly is beautiful, I loved the scenery filled with trees, flowers and plants. The beach is also beautiful. Most of the staff is very pleasant, they greet you as they pass by. The only thing I didn’t like was the service in the buffet. They need to work on making sure that there actually is food available. The majority of the time they had empty pans and they didn’t seem concerned with replenishing even when there is still much time until meal times were supposed to end. The food was also cold most of the time. Sidebar, we did appreciate our concierge David who was really wonderful and helpful, he truly cares about the satisfaction of his guests.
Stayed 6 nights in Jan 2025

10/10 Excellent

Leah

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful, good service, good food
Stayed 5 nights in Jan 2025

10/10 Excellent

Alison

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were exceptional, the property was beautiful and very walkable. The beach access was excellent and there were so many dining and entertainment options. I will be back next year!
Stayed 3 nights in Jan 2025

8/10 Good

ARTAN

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Hotel rooms is in an emergency need of upgrade . Spent some money. Food quality has gone down as well due to cheap buying
Stayed 10 nights in Jan 2025

10/10 Excellent

Joseph

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Leandro the bartender at the adults only pool was amazing!!!! He Really made our trip incredible! Our butler Isaias was awesome as well! Really attentive and made our trip super smooth!
Stayed 7 nights in Jan 2025

10/10 Excellent

Jaime Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

8/10 Good

Alexis

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I like the shows at the theater, the pool and beach were beautiful. The property is very big did not feel congested. Several restaurants and bars. There were alot of shop on the property but very expensive.the staff was barley average, the food was below average. The drinks were very good.
Stayed 7 nights in Jan 2025

10/10 Excellent

Rimma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Shivani

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Really amazing property with beautiful beach and pool area. Very friendly staff and nicely maintained.
Stayed 4 nights in Jan 2025

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely go back!
Stayed 4 nights in Jan 2025

6/10 Okay

Nicholas

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
The property was clean and well maintained, however the staff’s customer service in general was terrible. There were a few very nice employees who did a good job interacting with us, but not many others bothered to smile, engage, or even acknowledge you when you were standing in front of them waiting to be seated or needed assistance. The vast majority of guests at the hotel spoke English, but yet much of the staff didn’t understand basic English, which caused difficulty to have questions answered or needs addressed. The food was below average and often came out wrong when ordered. The property has a lot of potential but seems like it needs a customer service over-haul.
Stayed 7 nights in Jan 2025