Melia Caribe Beach Resort - All Inclusive

4.0 star property
On private beach with 4 outdoor pools, near Los Corales Beach
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Melia Caribe Beach Resort - All Inclusive

4 outdoor pools, open 8:00 AM to 6:00 PM, pool umbrellas, pool loungers
Private beach, white sand, free beach shuttle, sun-loungers
Outdoor wedding area
Lobby sitting area
Free minibar items, in-room safe, desk, laptop workspace

Reviews

7.6 out of 10

Good

Popular amenities

  • All-inclusive
  • On private beach
  • Bar
  • Breakfast included
  • Room service
  • Pet-friendly
The price is AU$649
includes taxes & fees
5 Jan - 6 Jan 2025

Explore the area

Map
Playas de Bavaro, Punta Cana, La Altagracia, 23000
  • Cocotal Golf and Country Club
    4 min drive
  • Dolphin Island
    8 min drive
  • Quimera - The Level
    1 min walk
  • Punta Cana (PUJ-Punta Cana Intl.)
    31 min drive

Room options

Family Room, Beachside

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
LCD TV
  • 42 sq m
  • Sleeps 5
  • 1 King Bed and 2 Single Trundle Beds OR 2 Double Beds and 2 Single Trundle Beds

Two Bedroom Suite Beach Side

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
LCD TV
  • 84 sq m
  • Sleeps 6
  • 2 King Beds and 2 Single Trundle Beds OR 2 Double Beds and 2 Single Trundle Beds

The Level, Suite, Beachside

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Minibar (some free items)
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

Deluxe Room

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
LCD TV
  • 42 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Surprise my Stay

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
LCD TV
  • 42 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

The Level, Grand Suite, Non Smoking

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Full-sized fridge/freezer
  • 76 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

The Level, Junior Suite, Non Smoking

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Minibar (some free items)
  • 48 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

The Level, Suite, 2 Bedrooms

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Full-sized fridge/freezer
  • 124.0 sq m
  • Sleeps 7
  • 2 King Beds and 2 Double Sofa Beds

Suite, 2 Bedrooms

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
LCD TV
  • 84.0 sq m
  • Sleeps 7
  • 2 King Beds OR 1 King Bed and 2 Double Beds

The Level Junior Suite Garden View

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Minibar (some free items)
  • 42 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Similar properties

About the area

Punta Cana

An all-inclusive stay in the heart of Punta Cana awaits you at Melia Caribe Beach Resort - All Inclusive. You'll be 2.3 km (1.4 mi) from Cocotal Golf and Country Club and 3.5 km (2.2 mi) from Los Corales Beach. Highlights at this beachfront property include 10 restaurants, 4 outdoor swimming pools and a full-service spa. .A relaxing visit to YHI Spa can include hot stone massages, beachside massages, aromatherapy and hydrotherapy along with access to the sauna. The buffet restaurant, Rumba, serves international cuisine and is open for breakfast, lunch and dinner. With 3 poolside bars and 6 lounge bars to choose from, you can enjoy a drink at the property. Spend the day at the private beach where you'll find sunloungers, and enjoy the 4 outdoor tennis courts and free water park. 27911 square feet (2593 square metres) of event facilities include 7 meeting rooms and a conference centre, and other business amenities include a business centre. Plus you'll find a casino, free Wi-Fi in public areas and a gym. Free buffet breakfast is available daily between 7:00 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, including food and water bowls and an off-lead area. There's also free self parking, along with the convenience of a free beach shuttle. .With a stay at this 4-property class Bávaro property, you'll be 4.3 km (2.6 mi) from Cortecito Beach and 5 km (3.1 mi) from Bavaro Beach.

What's nearby

  • Cocotal Golf and Country Club - 4 min drive
  • Downtown Punta Cana - 9 min drive
  • Los Corales Beach - 14 min drive
  • Cortecito Beach - 15 min drive
  • Bavaro Beach - 20 min drive

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.) - 31 min drive

Restaurants

  • ‪Bávaro Coffee - ‬7 min drive
  • ‪Nova Beach Club - ‬7 min drive
  • ‪The Valley American Restaurant - ‬7 min drive
  • ‪Jellyfish Beach Restaurant - ‬3 min walk
  • ‪Lobby Bar - ‬12 min walk

About this property

Melia Caribe Beach Resort - All Inclusive

On private beach with 4 outdoor pools, near Los Corales Beach
Melia Caribe Beach Resort - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to feel the sun on your face at the white sand beach. You'll be playing in the surf in no time with a free ride on the property's complimentary beach shuttle. Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At Melia Caribe Beach Resort - All Inclusive, you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 10 restaurants on site, along with a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 3 poolside bars and 6 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers a complimentary water park, a complimentary children's club and a children's pool. Self parking is free.

Smoking is allowed in designated areas at this 4-star Punta Cana property.

  • 768 guestrooms or units
  • 2 levels
  • 29 buildings
  • 10 dining venues
  • 3 bars by the pool
  • 6 bars or lounges
  • Conference rooms
  • 27911 sq ft of conference space
  • 2593 sq. m of conference space
  • Built in 1999
  • Buffet breakfast (free)
  • Casino
  • Deli
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • ATM
  • Smoking in designated areas
  • Bar on the beach
  • Swim-up bar
Melia Caribe Beach Resort - All Inclusive offers 768 air-conditioned accommodations with minibars (stocked with some free items) and a safe. Rooms open to furnished balconies. This accommodation offers separate sitting areas. 32-inch LCD televisions come with satellite channels. Bathrooms include complimentary toiletries and hairdryers.

This Punta Cana property provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

YHI Spa has 12 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include hot stone massages, sports massages and facials. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free beach shuttle
  • Free uncovered self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 10 restaurants
  • 3 poolside bars
  • 6 bars/lounges
  • A beach bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Merkado
  • Riviera
  • Rosso
  • Rumba
  • Tauro

Family friendly

  • 4 outdoor pools
  • Children's pool
  • Free children's club
  • Free cot
  • Free water park access
  • In-room babysitting
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7 meeting rooms
  • Business centre
  • Conference centre (27,911 square foot of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Tile flooring in public areas
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • 29 buildings
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1999
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Lifeguards
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Reusable cups
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • Pets: DOP 3000.00 per pet, per day
  • Only dogs are allowed
  • Pets cannot be left unattended
  • Food and water bowls and an off-lead area are available

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: DOP 3000.00 per pet, per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 8:00 AM to 6:00 PM
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Meliá Caribe Beach Resort All Inclusive Punta Cana
Meliá Caribe Beach Resort All Inclusive
Meliá Caribe Beach All Inclusive Punta Cana
Meliá Caribe Beach Resort All Inclusive Punta Cana
Meliá Caribe Beach All Inclusive Punta Cana
Melia Caribe Beach Resort - All Inclusive Punta Cana
Melia Caribe Beach Resort - All Inclusive All-inclusive property
All-inclusive property Meliá Caribe Beach Resort - All Inclusive
Meliá Caribe Beach Resort - All Inclusive Punta Cana
Meliá Caribe Beach Resort All Inclusive
Meliá Caribe Beach All Inclusive
Melia Caribe All Inclusive

Frequently asked questions

What is the cancellation policy at Melia Caribe Beach Resort - All Inclusive?

Melia Caribe Beach Resort - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Melia Caribe Beach Resort - All Inclusive?

As of 18 Dec 2024, prices found for a 1-night stay for 2 adults at Melia Caribe Beach Resort - All Inclusive on 5 Jan 2025 start from AU$649.24, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Melia Caribe Beach Resort - All Inclusive?

Yep, Melia Caribe Beach Resort - All Inclusive has a free self car park.

Are there any beaches close to Melia Caribe Beach Resort - All Inclusive?

The closest beach to Melia Caribe Beach Resort - All Inclusive is Bavaro Beach (2.8 km).

Is there a spa on site at Melia Caribe Beach Resort - All Inclusive?

Yep, YHI Spa is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as sports massages.

Does Melia Caribe Beach Resort - All Inclusive have a pool?

Yep, and guests love it! Melia Caribe Beach Resort - All Inclusive has 4 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars. The pool is open 8:00 AM to 6:00 PM.

Does Melia Caribe Beach Resort - All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Melia Caribe Beach Resort - All Inclusive?

Melia Caribe Beach Resort - All Inclusive features a private beach, 3 poolside bars and 4 outdoor pools.

What makes Melia Caribe Beach Resort - All Inclusive a romantic place to stay?

A hot tub and couples spa treatments, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Melia Caribe Beach Resort - All Inclusive.

Is Melia Caribe Beach Resort - All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Melia Caribe Beach Resort - All Inclusive is a hit with families.

Does Melia Caribe Beach Resort - All Inclusive serve breakfast?

Sure does, complimentary buffet breakfast is offered daily from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at Melia Caribe Beach Resort - All Inclusive?

No, Melia Caribe Beach Resort - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Melia Caribe Beach Resort - All Inclusive?

Relax with a coldie at the 3 poolside bars or 6 lounge bars, and grab a meal at the onsite restaurant that serves international cuisine.

What time are check-in & check-out at Melia Caribe Beach Resort - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Melia Caribe Beach Resort - All Inclusive?

Dogs are welcome at Melia Caribe Beach Resort - All Inclusive, with dog exercise areas and food and water bowls on offer.

Is there a golf course on site at Melia Caribe Beach Resort - All Inclusive?

There is a golf course next to Melia Caribe Beach Resort - All Inclusive.

Melia Caribe Beach Resort - All Inclusive Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 938 out of 2209 reviews" "
Rating 8 - Good. 474 out of 2209 reviews" "
Rating 6 - Okay. 325 out of 2209 reviews" "
Rating 4 - Poor. 220 out of 2209 reviews" "
Rating 2 - Terrible. 252 out of 2209 reviews" "

8.4/10

Cleanliness

7.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Halaina

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
Rafael and Laiz were absolutely amazing 5 star for their Service. They made our experience a lot better. And we’re very apologetic and attentive. They went above and beyond for us. I am not really happy with the hotel and most likely will not be coming back. I have a disability and we waited over 1 hour and 30 minutes for the train all they did was passed us by and would not help us. We ended up walking and having to miss our dinner reservations and we had to call it a night due to my feet being extremely swollen due to my condition. We also tried the Italian restaurant where we waited over an hour to even receive our food for it to be extremely disgusting. We ended up leaving. The manager of that restaurant did try to make it right, however we were not willing to wait that long. We also moved rooms 3 times in our 6 night stay due to bathroom and sinks. Being clogged and the AC not working. We typically do not write any reviews. But this needed to be done. I will be attaching photos and videos. They did move us up to Level. Which was nice. But the same food everyday can get a bit overwhelming. On a good note Thank you Laiz and Rafael for making this experience a lot better for us.
Stayed 6 nights in Sep 2024

6/10 Okay

CLAUDIA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El servicio y lugar es maravilloso, pero la comida de los restaurantes y los del buffet no es buena , sobre todo el restaurante de la playa. Se llena de gente y se acaba todo muy rápido. Los restaurantes a la carta no son buenos. La atención es muy lenta y la comida mala.
Stayed 7 nights in Sep 2024

10/10 Excellent

Francisco, Miami

Travelled with family
Liked: Cleanliness, staff & service, amenities
Lobby too hot
Stayed 3 nights in Sep 2024

10/10 Excellent

Maria

Stayed 2 nights in Aug 2024

10/10 Excellent

EDGAR ANDRES

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nos encanto la atención del persona, todos muy amables y serviciales.les recomiendo no dejar de ir al Yhi spa y al restaurante Hokkaido. muy buena comida show.
Stayed 5 nights in Sep 2024

2/10 Terrible

Judith Lopez

Disliked: Cleanliness, staff & service, property conditions & facilities
En el Meliá caribe no hay seguridad en las habitaciones a mi sobrino le robaron $100 dólares en la habitación también el servicio de las bebidas no tienen buena calidad la comida no tiene la calidad como en otros hoteles de Punta Cana no le recomiendo este hotel además que la playa está llena de sargazo
Stayed 7 nights in Sep 2024

10/10 Excellent

Veturis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I cannot put into words how incredible this hotel is. The level experience is absolutely phenomenal. Thank you to Maria Fafa in the VIP lounge for waiting on us hand and foot !!!! Everything about kidsdom is exceptional. We were worried after reading some negative reviews but I am blown away by the level of service. The hotel is beautiful. fantastic hokkaido dinner, A special mr ton has to be to our exceptional concierge Alam. What a wonderful polite well mannered young man he is ! He is a gentleman and has made our holiday beautiful !!
Stayed 4 nights in Aug 2024

10/10 Excellent

Sonia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is a perfect place to relax and eat a great food at Hokkaido plus the service was excellent l will definitely give a 5 star.
Stayed 6 nights in Jul 2024

10/10 Excellent

CARMEN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
vacaciones de encanto en este paraíso de hotel, mucha gente buena, nos encanto mucho la comida de los restaurantes y toda la animación nocturna
Stayed 3 nights in Aug 2024

6/10 Okay

Magbiel

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Most of the staff were friendly and helpful. However, since it was a slow season, management decided to close the buffets, and it was a major inconvenience for us. Only a la carte restaurants were open, so we couldn’t enjoy the variety of the buffets and my 5 years old daughter that is super picky eating almost couldn’t eat the whole time. Nothing changed even after I expressed my discomfort multiple times.
Stayed 11 nights in Aug 2024

10/10 Excellent

Jose A Morales

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great hotel amazing yhi spa all day at the sauna.
Stayed 7 nights in Aug 2024

10/10 Excellent

Jonas

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encantó el hotel porque es familiar, tiene un lugar de piscina para niños y además una zona de juegos Kidsdom q me fue de bastante ayuda con mis niños, inclusive con mi bebe de meses
Stayed 3 nights in Jul 2024

10/10 Excellent

Safa International Travel and Tourism

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El show de jacki chan es excelente en el restaurante hokkaido volveria a repetir solo por verle y disfrutar sus ricos platillos.
Stayed 2 nights in Mar 2024

10/10 Excellent

GoGlobal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel para la familia, parque acuatico, kidsdom para niños y un game room para los mas grande nos encanto.
Stayed 11 nights in May 2024

10/10 Excellent

Yosdanky

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las Instalaciones y el trato de primera, estuvimos en familia con mi esposa e hija y disfrutamos de las playas piscinas restaurantes y yhi spa llevándonos la mejor de las impresiones del hotel y el personal, así mismo el tener un concierge es excelente , la comida sabor y calidad muy buenos en los restaurantes así como los restaurantes a la carta cuyas reservaciones se encargaba nuestro concierge , muy agradecidos con todos.
Stayed 7 nights in Jul 2024

10/10 Excellent

Jill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was excellent in the restaurants. The rooms were spacious and very comfortable. The concierge we had was very friendly and gave us all the help we needed and was very sympathetic to the group. The hotel staff was very nice to us like the bartenders who always left us with a smile. The yhi spa, the sauna was perfect and the pool was freezing as well, so I enjoyed the spa.
Stayed 8 nights in Aug 2024

2/10 Terrible

Aylen Guedes

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My experience in this hotel has been one of the worst. Today when I counted my money I realized that they had taken $100 from my wallet in my hotel room and when I reported it, they told me that they were going to do an investigation, but with the spirit and attention they provided, it was as if nothing was going to happen and they didn't make it very clear to me but they insinuated that it was my fault for not having put it in the safe. I wonder what kind of people are those who work in this hotel that there is no security in the room.
Stayed 7 nights in Sep 2024

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encantó super divertido y todo muy rico. Sobre todo el Chef Jacky Chan en el restaurante Hokkaido nos hizo sentir muy bien, Repetiría definitivamente.
Stayed 5 nights in Jun 2024

10/10 Excellent

Miguel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent some lovely days! We left our children in the kidsdom, the girls were very careful and affectionate with my children. In the afternoons they spent time in the gameroom where they have games and a staff that assists them. A very large hotel with beautiful gardens. We will be back soon.
Stayed 5 nights in Jul 2024

10/10 Excellent

Logitravel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos encanto las experiensa que tuvimos en el Restaurante japones Hokkaido. Se lo recomendamos con 5 Estrella’s a las personas que trabajan ahi increibles Ivan chef Jackie Chan , Marta Guzman, falcido, y los otros compañero nos trataron de Los mejor . Muchas Gracias por la buena experiencia.
Stayed 4 nights in Sep 2024

10/10 Excellent

Carmen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yhi spa is a truly unique experience. we had massages every day, very clean and comfortable place. excellent attention from the staff.
Stayed 2 nights in Sep 2024

10/10 Excellent

Carlos Eduardo Ayala

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un complejo turístico maravilloso, excelente menú en el restaurante hokkaido sus diferentes áreas de comida, ambiente super agradables, playas deliciosas en fin reúne todo lo que puedas necesitar para ir de vacaciones increibles al caribe.
Stayed 7 nights in Sep 2024

10/10 Excellent

Bertha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nous avons passé un superbe séjour dans cet hôtel , vraiment un très bel hôtel où rien ne manque , de vrai vacances où on se laisse bercé par les beaux paysages et un océan chaud et agréable. Je trouve que le service est a la hauteur dans cet hôtel , les personnes sont sérieuses et à l écoute . Nous conseillons cet hôtel vraiment top un parc juste magnifique , une piscine au top avec un bar immergé , salle de fitness parfaite , différents restaurants très bon , snack en bord de mer excellent .
Stayed 5 nights in Jul 2024

10/10 Excellent

Eduardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, my experience was outstanding, and I would highly recommend it to anyone looking for a memorable and enjoyable stay. I’m already looking forward to my next visit
Stayed 5 nights in Jul 2024

10/10 Excellent

Veturis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lovely team at the pool bar made our stay incredibly fun.
Stayed 3 nights in Sep 2024