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Ocean Blue & Sand Beach Resort - All Inclusive

4.5 star property
Luxury property on the beach, with 2 outdoor pools

Photo gallery for Ocean Blue & Sand Beach Resort - All Inclusive

Aerial view
Down duvets, free minibar, in-room safe, desk
Property entrance
Private beach, white sand, sun-loungers, beach umbrellas
Down duvets, free minibar, in-room safe, desk

Reviews

8.4 out of 10
Very good

Popular amenities

The current price is AU$899
includes taxes & fees
26 Apr - 27 Apr

Explore the area

Map
Car. Arena Gorda, Playa Bavaro, Punta Cana, La Altagracia, 23301
  • Iberostar Golf Course
    ‪9 min drive‬
  • Cortecito Beach
    ‪13 min drive‬
  • Arena Gorda Beach
    ‪14 min drive‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪20 min drive‬

Room options

View all photos for Junior Suite, Pool View (Superior Deluxe)

Junior Suite, Pool View (Superior Deluxe)

Junior Suite, Pool View (Superior Deluxe)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Free minibar items
LCD TV
Sofa bed
Down duvet
Blackout curtains
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed OR 2 Double Beds

View all photos for Junior Suite (Superior Deluxe)

Down duvets, free minibar, in-room safe, desk

Junior Suite (Superior Deluxe)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Free minibar items
LCD TV
Sofa bed
Down duvet
Blackout curtains
  • 53 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed OR 2 Double Beds

View all photos for Junior Suite (Privilege Honeymoon)

Down duvets, free minibar, in-room safe, desk

Junior Suite (Privilege Honeymoon)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Free minibar items
LCD TV
Pillow menu
Renovated in 2013
Premium bedding
  • 49 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Garden View (Privilege)

Down duvets, free minibar, in-room safe, desk

Junior Suite, Garden View (Privilege)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Free minibar items
LCD TV
Pillow menu
Renovated in 2013
Ceiling fan
  • 54 sq m
  • Sleeps 4
  • 1 King Bed OR 1 Single Sofa Bed

View all photos for Suite (Honeymoon)

Suite (Honeymoon)

Suite (Honeymoon)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Free minibar items
LCD TV
Pillow menu
Premium bedding
  • Partial ocean view
  • 61 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Pool View (Privilege)

Down duvets, free minibar, in-room safe, desk

Junior Suite, Pool View (Privilege)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Free minibar items
LCD TV
Pillow menu
Renovated in 2013
Ceiling fan
  • 54 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Punta Cana

A luxury stay in Punta Cana awaits you at Ocean Blue & Sand Beach Resort - All Inclusive. Within just a 15-minute stroll, you'll find White Sands Golf Course and Arena Blanca Beach. Highlights at this all-inclusive property include 8 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering can include beachside massages, detox wraps and body wraps along with access to the sauna and hot tub. The buffet restaurant, El Carey, is open for breakfast, lunch and dinner. With 2 poolside bars and 10 lounge bars to choose from, you can enjoy a drink at the property. Spend the day at the private beach where you'll find sunloungers, and enjoy the on-site nightclub and free kids' club. Meeting rooms, a conference centre, and a business centre are among the business amenities offered. Other amenities include free Wi-Fi in public areas, a gym and a free manager's reception. Free buffet breakfast is available daily between 6:30 AM and 10:00 AM. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this 4.5-property class Bávaro property include Cana Bay Golf Club and Iberostar Golf Course.

What's nearby

  • Casino Avalon Princess - 3 min drive - 2.3 km
  • Cana Bay Golf Club - 8 min drive - 6.7 km
  • Iberostar Golf Course - 9 min drive - 6.3 km
  • Cortecito Beach - 13 min drive - 3.4 km
  • Arena Gorda Beach - 14 min drive - 5.6 km

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.) - 20 min drive

Restaurants

  • ‪El Carey Buffet Restaurant - ‬4 min walk
  • ‪El Higüero - ‬14 min walk
  • ‪Restaurant Grill La Brasa - ‬8 min walk
  • ‪Beach bar - ‬10 min walk
  • ‪Pool Bar Iberostar Bavaro - ‬7 min drive

About this property

Ocean Blue & Sand Beach Resort - All Inclusive

Luxury property on the beach, with 2 outdoor pools
Ocean Blue & Sand Beach Resort - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to feel the sun on your face at the white sand beach. Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Ocean Blue & Sand Beach Resort - All Inclusive, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. There are 8 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 10 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers a complimentary children's club, a children's pool and outdoor tennis courts. Self parking is free.

Smoking is allowed in designated areas at this 4.5-star Punta Cana property.

  • 708 guestrooms or units
  • 3 levels
  • 10 buildings
  • 8 dining venues
  • 2 bars by the pool
  • 10 bars or lounges
  • Conference rooms
  • Built in 2005
  • Buffet breakfast (free)
  • Nightclub
  • Manager's reception (free)
  • Deli
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Smoking in designated areas
  • Water dispenser
  • Bar on the beach
  • Swim-up bar
Ocean Blue & Sand Beach Resort - All Inclusive offers 708 air-conditioned accommodations, which are accessible via exterior corridors, and features free minibar items and a safe. Rooms open to balconies. Beds feature down duvets. 50-inch LCD televisions come with cable channels. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a ceiling fan and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 2 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include facials, body wraps and body scrubs. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in Biosphere – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, German, Italian, Portuguese, Russian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • 10 bars/lounges
  • 2 poolside bars
  • 8 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Blue Moon
  • El Carey
  • I Mascheratti Di Venezia
  • Margarita
  • Route 66

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Bowling alley
  • Children's pool
  • Free children's club
  • Full-service spa
  • Games
  • Gym
  • Nightclub
  • Outdoor tennis court
  • Playground
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Bowling alley
  • Children's pool
  • Free children's club
  • Free cot
  • In-room babysitting
  • In-room sofa bed
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Smooth flooring in room
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LCD TV with cable channels

Food and drink

  • Free stocked minibar
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests must be at least 18-years old to access the nightclub.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Safety Programme (H10 Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 25 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, debit cards and cash. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Safety Programme (H10 Hotels) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Blue Beach Sand
Ocean Blue & Sand Beach Resort All Inclusive
Ocean Blue & Sand Resort All Inclusive
Ocean Blue Beach
Ocean Blue Resort
Ocean Blue Sand
Ocean Blue Sand Beach
Ocean Sand
Ocean Sand Beach Resort All Inclusive
Ocean Sand Blue
Ocean Blue Golf Beach Resort Punta Cana
Ocean Blue & Sand Beach Resort - All Inclusive Punta Cana
Ocean Blue Hotel Punta Cana
Ocean Blue Punta Cana
Ocean Blue Resort Dominican Republic
Ocean Blue Resort Punta Cana
Punta Cana Ocean Blue
Ocean Blue Sand Beach Punta Cana
Ocean Blue Dominican Republic

Frequently asked questions

What is the cancellation policy at Ocean Blue & Sand Beach Resort - All Inclusive?

Ocean Blue & Sand Beach Resort - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Ocean Blue & Sand Beach Resort - All Inclusive?

As of 18 Apr 2025, prices found for a 1-night stay for 2 adults at Ocean Blue & Sand Beach Resort - All Inclusive on 26 Apr 2025 start from AU$898.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Ocean Blue & Sand Beach Resort - All Inclusive?

Yep, Ocean Blue & Sand Beach Resort - All Inclusive has a free self car park.

Are there any beaches close to Ocean Blue & Sand Beach Resort - All Inclusive?

Yep, Ocean Blue & Sand Beach Resort - All Inclusive is a short 14-minute walk from Arena Blanca Beach. Fun beach activities include volleyball.

Is there a spa on site at Ocean Blue & Sand Beach Resort - All Inclusive?

Yep, there is an onsite spa at Ocean Blue & Sand Beach Resort - All Inclusive. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as beachside massages.

Does Ocean Blue & Sand Beach Resort - All Inclusive have a pool?

Yep, and guests love it! Ocean Blue & Sand Beach Resort - All Inclusive has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars.

What luxury perks are available at Ocean Blue & Sand Beach Resort - All Inclusive?

Ocean Blue & Sand Beach Resort - All Inclusive features a private beach, 2 poolside bars and 2 outdoor pools.

What makes Ocean Blue & Sand Beach Resort - All Inclusive a romantic place to stay?

A hot tub and couples spa treatments, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Ocean Blue & Sand Beach Resort - All Inclusive.

Is Ocean Blue & Sand Beach Resort - All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Ocean Blue & Sand Beach Resort - All Inclusive is a hit with families.

Does Ocean Blue & Sand Beach Resort - All Inclusive serve breakfast?

Sure does, complimentary buffet brekkie is available daily between 6:30 AM and 10:00 AM.

Is there a free airport shuttle available at Ocean Blue & Sand Beach Resort - All Inclusive?

No, Ocean Blue & Sand Beach Resort - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Ocean Blue & Sand Beach Resort - All Inclusive?

Relax with a coldie at the 2 poolside bars or 10 lounge bars, and grab a meal at the onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Ocean Blue & Sand Beach Resort - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Ocean Blue & Sand Beach Resort - All Inclusive?

No, only service animals are allowed.

Is there a golf course on site at Ocean Blue & Sand Beach Resort - All Inclusive?

There isn't one on site, but White Sands Golf Course is a short 10-minute walk away.

Ocean Blue & Sand Beach Resort - All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1627 out of 3056 reviews
Rating 8 - Good. 723 out of 3056 reviews
Rating 6 - Okay. 359 out of 3056 reviews
Rating 4 - Poor. 179 out of 3056 reviews
Rating 2 - Terrible. 168 out of 3056 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Rosa Ibelia

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Not every worker there gives you nice service i was in DR for the first time i was clueless regarding how everything works and i have two girls following me around i thought they were the ones taking care of me… i had issues with my room being dirty (pillows robes ) i found “insects” and i was never offered a new room i didnt know i have to let the butler know because this whole time i thought the girls that followed me around were the ones taking care of everything and i told them the issues (in the morning) about my room and they never fix it… because i got back to the hotel like around 11 and went to the front desk and asked for new pillows because the left the dirty ones at that time jose garcia was the one that i let him know and my pillows and new blanket never came no one help the next morning came down furious at told the concierge and i found out he was the one that was in charge of my bld i didnt know that since the girls told they were there for me… he did send room service immediately and they cleaned it but i was still not a full satisfied with the service that i was provided and promised (before i spoke to my concierge )
Stayed 3 nights in Jan 2025

10/10 Excellent

Liliana, Des plaines

Liked: Amenities
Antonio Gomez is hands down one of the best bartenders we’ve ever had the pleasure of meeting! During our stay at Ocean Blue and Sand Punta Cana, Antonio went above and beyond to make our vacation truly unforgettable. Not only was he incredibly skilled at making amazing drinks, but his friendly and attentive service made us feel like VIPs the entire time. He always had a warm smile, remembered our preferences, and went out of his way to ensure we were happy and satisfied. Antonio truly embodies exceptional hospitality, and we are so grateful for his outstanding service. Ocean Blue and Sand is lucky to have someone like Antonio on their team, and we hope they continue hiring more amazing people like him. Thanks to Antonio, our stay felt like a dream vacation. Highly recommend visiting and letting Antonio take care of you at the bar!
Stayed 9 nights in Dec 2024

6/10 Okay

wioletta, maspeth

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 6 nights in Dec 2024

6/10 Okay

Kimberly

Travelled with family
Liked: Cleanliness, staff & service
I loved the steak house and the quick access to the beach. What I don’t like was the pool and the Jacuzzi were ice cold and I mean to the point where my daughter loved the island sick. Also, there aren’t enough activities for me at this resort. Everything is centered around the pool and unfortunately, the pool is never warm. We also had a hard time getting dinner reservations, even though we had the concierge service. That was extremely frustrating. I have stayed at the resort in Jamaica that is owned by the same hotel brand and the experience was completely different
Stayed 3 nights in Jan 2025

10/10 Excellent

Yaina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal demasiado atento. De todos los que he ido, ha sido mi favorito. Luis, de los maleteros del lobby, excelente su trato. Ismael y Derlin, muy pendientes q todo estuviera bien. Manuel Rijos, Jose Gabot, Gustavo, gracias! Barra del Piano, Javier, barra del lobby, Diosa, Kelvin, Santa, barra de la piscina, Don Manuel y Joneiry, Willie, Bienvenido. Del buffet y restaurantes, TODOS! Los muchachos de entretenimiento, el Coffee y sus amigos. La fotografa! En fin, siempre nos sentimos super comodos en todos los lugares! Excelente, y volvemos definitivamente!
Stayed 3 nights in Jan 2025

10/10 Excellent

Misak, Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 4 nights in Jan 2025

8/10 Good

Patience

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love that there were rides to take you around
Stayed 4 nights in Jan 2025

10/10 Excellent

Fiona

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful staff and safe and clean property
Stayed 4 nights in Jan 2025

10/10 Excellent

Victor

Travelled with partner
Liked: Amenities
Blue Ocean & Sands was amazing! The amount of entertainment is worth the cost of admission. We booked through Expedia to save a couple hundred dollars on our 6-day stay! Checking in was a breeze, and with your room key crimped on your wrist, you didn't need to bring anything with you the entire stay! The number of restaurants and with changing menus was an added bonus. We had an excursion concierge, Alfredo, reach out to assist in booking 2 excursions. Booking was done in the main lobby and was super easy. The only annoying thing about our stay was trying to get lounge chairs by the pool or beach. Overall, our stay was amazing! We would definitely stay here again!
Stayed 6 nights in Jan 2025

10/10 Excellent

Nava

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

Leka, Boyds

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained. Safe. Quiet. Good dining options. A very nice coffee shop. Beautiful beach. The whole beach area is walkable.
Stayed 7 nights in Dec 2024

10/10 Excellent

Ehsan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with a great beach. Food is excellent and staff are friendly, with lots of night life activities. Will visit again for sure.
Stayed 14 nights in Dec 2024

6/10 Okay

Dawn M

Stayed 6 nights in Jan 2025

6/10 Okay

SANTHOSH

Liked: Cleanliness
Stayed 4 nights in Dec 2024

10/10 Excellent

Nicole N

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had the best birthday celebration at this resort! What a great time- I would definitely go back. Derlin was great to us
Stayed 3 nights in Nov 2024

10/10 Excellent

Janet

Liked: Cleanliness, staff & service
Stayed 8 nights in Dec 2024

10/10 Excellent

Edoardo

Stayed 5 nights in Dec 2024

8/10 Good

Michael Grant

Travelled with partner
Liked: Cleanliness, staff & service, amenities
1. Privilege = Fantasía, no existe diferencia obvia. No existe ningún control sobre los que lo han pagado o no. Las áreas Privilege están llenos con gente ajena. 2. Excesiva reservación de litreras - posiblemente por parte de los empleados ya que no hay libres a las 08:00 o 08:30 am. 3. Atención deficiente a menudo en la sección Privilege de la Villa Marina con esperas largas para la atención del cafetero y los mismos mozos a veces - aunque habían algunos muy buenos. 4. Reservaciones para la Gala Navideña era una farsa y todo el mundo ofrecía distintas instrucciones y horarios. 5.El Rest. Francés - la recepción sumamente ruda al negar sandalias para los hombres, a pesar de estar vestido elegantemente, pero las permitía para las mujeres, o sea una discriminación abierta e innecesaria Pero aún, pero era el mal trato! 6. Las reservas para los demás restaurantes estaban medio confusas. 7. Las tiendas muy caras - $usd 13 por una cajetilla de 20 cigarillos - demasiado alto el precio!! 8. En general, los empleados muy agradables y colaboradores, muy amables, pero no en todos los casos.
Stayed 11 nights in Dec 2024

4/10 Poor

Aditya

Liked: Staff & service
Stayed 14 nights in Dec 2024

6/10 Okay

Carrie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is not handicapped accessible for the most part and made it very hard to enjoy my stay. The girl at check in did not explain anything to us or help us at all-we didn't even get a welded packet for the 2nd room or a card for pool towels which we found about our last day. Food and drinks are not 24 hours which left us hungry a lot of the time.
Stayed 3 nights in Jan 2025

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property but if you need a little excersize, the tennis courts need alot of love and should be updated with pickleball options
Stayed 5 nights in Dec 2024

6/10 Okay

Rob

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was really difficult to get a reservation at the two nicer restaurants. We never ate at one the whole time we were there. The online tool was not working to make the reservation, so there you go. The pool and beach longer situation was not good. Basically, you had to wake up every day before 7 am walk down and reserve a lounger. If you did not do this there were no loungers left and no where to find a seat or shade. We paid a lot of money to have to wake up early everyday and try to reserve seats and restaurants. The special breakfast on day one was basically a new version of a time share pitch that wasted our time so avoid this if you go. Other than that the other food options were decent but nothing special. The workers were very nice and worked extremely hard to make it pleasant. The beach was clean and very beautiful but not good for snorkeling during this time. We had a great time just relaxing and enjoying the other facilities. The shows were fun and the property had a lot of events.
Stayed 5 nights in Dec 2024

4/10 Poor

Juan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What I dislike is you have to wake up at 6:30a-7a to claim a chair by the pool or beach or you won't find any later until people leave for lunch which is around 3-4p. They should have enough chairs for all guests
Stayed 4 nights in Jan 2025

10/10 Excellent

Neysha, Toa Baja

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love ❤️
Stayed 4 nights in Dec 2024

8/10 Good

Nathanael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024