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Ocean El Faro Resort - All Inclusive

5.0 star property
Luxury property on the beach, with 2 outdoor pools

Photo gallery for Ocean El Faro Resort - All Inclusive

Exterior
Lobby sitting area
Privilege Junior Suite Vista Piscina Roof Top
Privilege Royal Master Suite | Bathroom
10 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

8.0 out of 10
Very good

Popular amenities

  • On private beach
  • Bar
  • Breakfast included
The current price is AU$1,075
includes taxes & fees
23 Mar - 24 Mar

Explore the area

Map
Carretera Uvero Alto, Punta Cana, La Altagracia, 23000
  • Sirenis Aquagames Water Park
    ‪13 min drive‬
  • Macao Beach
    ‪18 min drive‬
  • Cana Bay Golf Club
    ‪20 min drive‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪45 min drive‬

Room options

View all photos for Junior Suite Garden View

Junior Suite Garden View | View from room

Junior Suite Garden View

Highlights

Balcony
Private hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LCD TV
  • 53 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Junior Suite Vista Piscina

Junior Suite Vista Piscina | Living room

Junior Suite Vista Piscina

Highlights

Balcony
Private hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LCD TV
  • 53 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Junior Suite Swim Up

Junior Suite Swim Up

Junior Suite Swim Up

Highlights

Balcony
Private hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
LCD TV
Sofa bed
  • 53 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Privilege Master Suite Swim Up

Privilege Master Suite Swim Up

Privilege Master Suite Swim Up

Highlights

Balcony
Separate dining area
Separate sitting area
Private hot tub
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
  • 111 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Privilege Royal Master Suite

Privilege Royal Master Suite | Bathroom

Privilege Royal Master Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Private hot tub
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
  • 101 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite Roof Top

Premium bedding, free minibar, in-room safe, desk

Junior Suite Roof Top

Highlights

Balcony
Private hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LCD TV
  • 127 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Privilege Junior Suite vista Jardín

Premium bedding, free minibar, in-room safe, desk

Privilege Junior Suite vista Jardín

Highlights

Balcony
Private hot tub
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
  • 58 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Privilege Junior Suite Pool View

Premium bedding, free minibar, in-room safe, desk

Privilege Junior Suite Pool View

Highlights

Balcony
Private hot tub
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
  • 58 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Privilege Junior Suite Vista Piscina Roof Top

View from room

Privilege Junior Suite Vista Piscina Roof Top

Highlights

Balcony
Private hot tub
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free minibar items
LCD TV
  • 137 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite Standard With Pool View

Premium bedding, free minibar, in-room safe, desk

Suite Standard With Pool View

  • Sleeps 2
  • 1 Single Sofa Bed and 1 Queen Bed

View all photos for Suite Luxury With Sea View

Premium bedding, free minibar, in-room safe, desk

Suite Luxury With Sea View

  • Sea view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Room Superior With Garden View

Premium bedding, free minibar, in-room safe, desk

Room Superior With Garden View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite Superior With Pool View

Premium bedding, free minibar, in-room safe, desk

Suite Superior With Pool View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite Premium With Pool View

Premium bedding, free minibar, in-room safe, desk

Suite Premium With Pool View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite Superior With Garden View

Premium bedding, free minibar, in-room safe, desk

Suite Superior With Garden View

  • Sleeps 4
  • 2 Queen Beds

Similar properties

3 outdoor pools, pool loungers

Occidental Punta Cana - All Inclusive

  • Pool
  • Breakfast included
  • All-inclusive
  • Spa
3.9 out of 5, Good, (1628)
The price is AU$1,138
for 1 room
includes taxes & fees
14 Mar - 15 Mar
Occidental Punta Cana - All Inclusive

About the area

Punta Cana

A luxury stay in Punta Cana awaits you at Ocean El Faro Resort - All Inclusive. You'll be 8.4 km (5.2 mi) from Macao Beach and 24.4 km (15.2 mi) from Los Corales Beach. Highlights at this all-inclusive property include 10 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering can include massages, facials and body treatments along with access to the sauna and steam room. The buffet restaurant, El Mercado, serves international cuisine and is open for breakfast, lunch and dinner. With 13 lounge bars and a beach bar to choose from, you can enjoy a drink at the property. Spend the day at the private beach where you'll find free cabanas, and enjoy the on-site free water park and nightclub. 6028 square feet (560 square metres) of event facilities include 4 meeting rooms and conference space, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, a 24-hour gym and a lazy river. Free buffet breakfast is available daily between 6:30 AM and 10:00 AM. There's also the convenience of free self parking. .Within a 20-minute drive of this 5-property class Uvero Alto property, attractions include Sirenis Aquagames Water Park and Cana Bay Golf Club.

What's nearby

  • Sirenis Aquagames Water Park - 13 min drive
  • Macao Beach - 18 min drive
  • Cana Bay Golf Club - 20 min drive
  • Iberostar Golf Course - 21 min drive
  • Arena Gorda Beach - 24 min drive

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.) - 45 min drive

Restaurants

  • ‪Lobby Bar - ‬11 min walk
  • ‪El Mercado - ‬8 min walk
  • ‪Beach Club El Faro - ‬1 min walk
  • ‪Sports Bar - ‬7 min walk
  • ‪Carnival - ‬9 min drive

About this property

Ocean El Faro Resort - All Inclusive

Luxury property on the beach, with 2 outdoor pools
Ocean El Faro Resort - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to unwind on the sandy beach. Hit the beach and work on your tan in the sunloungers (chaise longues) or relax in the shade with complimentary cabanas and umbrellas. At Ocean El Faro Resort - All Inclusive, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 10 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 3 swim-up bars and 13 bars/lounges. A computer station is on site and WiFi is free in public spaces. This Colonial property also offers a complimentary water park, a complimentary children's club and a children's pool. Self parking is free.

Smoking is allowed in designated areas at this 5-star Punta Cana property.

  • 911 guestrooms or units
  • 3 levels
  • 18 buildings
  • 10 dining venues
  • 3 swim-up bars
  • 13 bars or lounges
  • 6028 sq ft of conference space
  • 560 sq. m of conference space
  • Built in 2018
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Bar on the beach
  • Bar by the pool
Ocean El Faro Resort - All Inclusive offers 911 air-conditioned accommodations with Hot tubs and free minibar items. Rooms open to balconies. Beds feature premium bedding. 49-inch LCD televisions come with cable channels. Bathrooms include a separate bath and shower with in-room jetted baths, a rainfall showerhead and a hydromassage showerhead. Bathrooms are also outfitted with hairdryers.

This Punta Cana property provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include espresso makers and a ceiling fan. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include facials, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-certified property
This property participates in Biosphere – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • 10 restaurants
  • 13 bars/lounges
  • 3 swim-up bars
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Blue Moon
  • Dolce Vita
  • El Mercado
  • Route 66
  • Sakura

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Arcade/game room
  • Archery
  • Beach volleyball
  • Billiards/pool table
  • Bowling alley
  • Children's pool
  • Free children's club
  • Free water park
  • Full-service spa
  • Lazy river
  • Nightclub
  • Playground
  • Shopping

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Bowling alley
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Free water park access
  • Laundry facilities
  • Lazy river
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4 meeting rooms
  • 6,028 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On a private beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Hair dryer
  • Hydromassage showerhead
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch LCD TV with cable channels

Food and drink

  • Espresso maker
  • Free stocked minibar
  • Limited room service
  • Meal delivery service
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards, debit cards and cash
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Safety Programme (H10 Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. This property uses a grey water recycling system. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Safety Programme (H10 Hotels) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Ocean El Faro Resort All Inclusive Punta Cana
Ocean El Faro Resort All Inclusive
Ocean El Faro All Inclusive Punta Cana
Ocean El Faro Resort All Inclusive Punta Cana
Ocean El Faro Resort All Inclusive
Ocean El Faro All Inclusive Punta Cana
Ocean El Faro All Inclusive
Ocean Faro Inclusive Inclusive
Ocean El Faro Resort - All Inclusive Punta Cana
All-inclusive property Ocean El Faro Resort - All Inclusive
Ocean El Faro Resort - All Inclusive Punta Cana
Ocean El Faro All Inclusive
Ocean El Faro Resort - All Inclusive All-inclusive property

Frequently asked questions

What is the cancellation policy at Ocean El Faro Resort - All Inclusive?

Ocean El Faro Resort - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Ocean El Faro Resort - All Inclusive?

As of 28 Feb 2025, prices found for a 1-night stay for 2 adults at Ocean El Faro Resort - All Inclusive on 23 Mar 2025 start from AU$1,074.95, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Ocean El Faro Resort - All Inclusive?

Yep, Ocean El Faro Resort - All Inclusive has a free self car park.

Are there any beaches close to Ocean El Faro Resort - All Inclusive?

The closest beach to Ocean El Faro Resort - All Inclusive is Macao Beach (3.5 km).

Is there a spa on site at Ocean El Faro Resort - All Inclusive?

Yep, there is an onsite spa at Ocean El Faro Resort - All Inclusive. It has a steam room and a sauna. You'll enjoy heaps of services like facials and body treatments.

Does Ocean El Faro Resort - All Inclusive have a pool?

Yep, and guests recommend it! Ocean El Faro Resort - All Inclusive has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

Does Ocean El Faro Resort - All Inclusive have a waterslide?

No, but it has a waterpark and lazy river.

What luxury perks are available at Ocean El Faro Resort - All Inclusive?

Ocean El Faro Resort - All Inclusive features a private beach, 2 outdoor pools and a full-service spa. All guestrooms come with Hot tubs, Private jetted baths and hydromassage showerheads.

What makes Ocean El Faro Resort - All Inclusive a romantic place to stay?

A private beach and couples dining, as well as Hot tubs and Jetted bath in the guestrooms, help set the scene for a romantic weekend at Ocean El Faro Resort - All Inclusive.

Is Ocean El Faro Resort - All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free extra beds in the guestrooms, it's no surprise that Ocean El Faro Resort - All Inclusive is a hit with families.

Are there hot tubs in the rooms at Ocean El Faro Resort - All Inclusive?

Yep, all rooms come with private hot tubs.

Does Ocean El Faro Resort - All Inclusive serve breakfast?

Sure does, complimentary buffet breakfast is on offer daily from 6:30 AM to 10:00 AM.

Is there a free airport shuttle available at Ocean El Faro Resort - All Inclusive?

No, Ocean El Faro Resort - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Ocean El Faro Resort - All Inclusive?

Yep, they've got a beach bar and 10 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Ocean El Faro Resort - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Ocean El Faro Resort - All Inclusive?

No, only service animals are allowed.

Ocean El Faro Resort - All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 1095 out of 2302 reviews
Rating 8 - Good. 550 out of 2302 reviews
Rating 6 - Okay. 295 out of 2302 reviews
Rating 4 - Poor. 182 out of 2302 reviews
Rating 2 - Terrible. 180 out of 2302 reviews

8.6/10

Cleanliness

8.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Brandon

Travelled with group
Liked: Cleanliness, staff & service, amenities
A Surprisingly Great Stay! My friends and I were a bit skeptical about staying at this resort after seeing all the reviews about theft on this page. 😬 But with the trip already booked (November 9-17 through Expedia), we decided to go for it—and we’re so glad we did! To our surprise, booking through Expedia came with butler service (which we had no idea about until we arrived). José, our butler, went above and beyond to ensure everything was perfect, from restaurant reservations to stocking extra waters in our rooms. 🙌 Our group had an absolute blast! 🛏️Rooms: My partner and I booked a junior suite swim-up. It wasn’t as humid as we expected, though we did bring DampRid just in case. No issues with theft whatsoever—we packed travel safes and brought a lock for the closet. We also only had our room cleaned while we were in there, just to be extra cautious. 🍔Food & Service: The food was decent overall! Breakfast, the buffet pizza, and Sakura were pretty good. Route 66 was a solid spot for late-night bites, but the real standout was the burgers at the burger bar—definitely our favorite! Service was mostly great, though sometimes it was hard to get cutlery or water at the tables. But Omar at the swim-up bar made up for it—he was amazing! 🏊‍♂️🍹 He kept our drinks flowing and even delivered them to our swim-up pool. Don’t miss the rum punch and mini beer shots! 🍻
Stayed 8 nights in Nov 2024

10/10 Excellent

Sherry

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My kids and I had a great vacation at this resort. The staff is always friendly and the dining experience was better than expected. We especially appreciate the tour consultants who provided great options for my family at low prices. The room is clean and dry (not damp like other resorts we have stayed at). The beach was decent size and there are constant golf carts available to get you to places. I’d come back soon.
Stayed 5 nights in Nov 2024

10/10 Excellent

Cristina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed all. Daisy club for my 6yo. Lazy River for all. Ocean not so much because it was very strong waves. But can’t blame the hotel for that 😜. Only request, please add chicken nuggets for the picky eaters. Thank you.
Stayed 7 nights in Nov 2024

10/10 Excellent

dominic kenneth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very clean and modern. Air conditioning was very cold. Ambient outside temps in high 80s to low 90s. Inside 68. Towels and sheets spotless clean. Restaurants good variety and very hygienic. Some less then attentive service but overall good. Bars had strong drinks and quick service for all inclusive resorts. Only drawback is beach. We enjoy swimming in ocean and will go out a distance. Most of the area very rocky shelf. Sand stops 10 to 15 yards from high water mark. Be careful.
Stayed 6 nights in Nov 2024

10/10 Excellent

Mujtaba

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2024

10/10 Excellent

Tirza O

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will definitely comeback
Stayed 3 nights in Nov 2024

10/10 Excellent

Cory

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Nov 2024

8/10 Good

Pilar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
More local music for entertainment at night
Stayed 4 nights in Nov 2024

4/10 Poor

George

Travelled with partner
Liked: Staff & service
Beach in front of the resort is full of large rocks. Good luck if you have a food allergy, staff doesn't really know much about them, even if you're asked to list them when booking the restaurants. When we did have an issue with one of the restaurants closing earlier than listed, guest services provided 0 service to help. Even for someone with no allergies, you're basically eating to survive, not for the taste. Bathrooms look like they were designed in the 80s, even though it's a new resort. And they try to upsell you on everything!! My girlfriend asked for a glass of wine, they said they only sold by the bottle. Yes, at an all inclusive. Made a few friends that said they kept getting hit on by the staff too. The only person that would give this place 5 stars is their marketing director. Would not recommend.
Stayed 5 nights in Nov 2024

10/10 Excellent

Erica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I want to start off with saying the staff was amazing from the arrival to the end of my stay I had Jose as my host he was amazing he went out his way to make sure my trip was perfect . Diego at the light house was very polite Jestina jhon and Juan at the privilege pool by building 4 were beautiful u loved them all.. the two young men Luis &’ Alexandro at the bar in the lobby were super amazing . I literally loved them all lissette and newyorka my girls . Overall This was amazing all my needs were satisfied this place is beautiful and I’ll definitely be back
Stayed 4 nights in Nov 2024

10/10 Excellent

Andrew

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great food was good
Stayed 6 nights in Nov 2024

6/10 Okay

Kathleen

Travelled with family and small children
Disliked: Staff & service
Staff were rude
Stayed 5 nights in Nov 2024

10/10 Excellent

Avis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Nov 2024

10/10 Excellent

Saleh Amin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an unforgettable 5-night stay at Ocean El Faro! The resort's beautiful design, coupled with a wide array of delicious dining options, made for a truly indulgent experience. The staff were incredibly attentive and friendly, going above and beyond to ensure our comfort. We particularly enjoyed the refreshing drinks, lively entertainment, and the opportunity to relax by the pool or beach. This all-inclusive paradise exceeded our expectations and we can't wait to return!
Stayed 5 nights in Nov 2024

4/10 Poor

Sybette

Travelled with family and small children, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The rooms are not cleaned properly. They have a strong musty smell. We even found a strange insect on the sofa. The bathroom was flooded every time you bathed. The attitude of some of the staff when you asked questions, etc. was not the appropriate one. On the second day of the stay they wanted to sell us a very expensive package to be "privilege" without having enjoyed it well and knowing if we were going to like it. It indicates "all inclusive" but the reality is not like that it would have to be "privilege" for it to be "all inclusive" because even in the bars they looked at the color of your key to see what category of customer you were, because of this they denied us water to drink in a bar. Finally, the children's pool area needs to be repair and a lot of maintenance. There were balls of hair floating and the whole structure has mold.
Stayed 4 nights in Nov 2024

2/10 Terrible

Alina

Disliked: Staff & service, property conditions & facilities
Would not stay here again. AC didn’t work properly. When showering, the water would flood the whole bathroom because there was a gap between the door and the floor even with door closed. The beach was inaccessible due to rocks being everywhere and it was very hard to walk up to the beach into the water without hurting yourself. Lastly, the waiter of buffet would talk about politics when he would know we are Ukrainian and told us that it is USA’s fault and that Ukraine should give up…. It’s not a subject we wanted to talk about during our vacation.
Stayed 9 nights in Nov 2024

10/10 Excellent

Michael Leon

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mejorar el bufet
Stayed 4 nights in Nov 2024

2/10 Terrible

Zoreslava

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Nov 2024

2/10 Terrible

Liudmyla

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Big disappointment. Rooms were not cleaned properly, all rooms at first and second floor had mildew, we changed room 2 times because of mildew, on the 3rd number first night water started leaking from the ceiling, all room all of our clothes and money and passports get wet, we had to sleep in our friends room because they didn’t send anyone to fix issue or give us another room, gave us room only next day at 4 pm. At public restroom door fell of almost on head of my mother in law. The resort is 6 years old, but looks like will be destroyed in a month or two. Definitely last time visiting them
Stayed 9 nights in Nov 2024

10/10 Excellent

Karmarie Nieves

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Quewayne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

6/10 Okay

Maria

Travelled with partner
Liked: Staff & service, property conditions & facilities
The food was poorly
Stayed 4 nights in Oct 2024

8/10 Good

Marissa

Stayed 3 nights in Oct 2024

4/10 Poor

Renee

Liked: Cleanliness, property conditions & facilities
The resort is beautiful, but if im

8/10 Good

Franklin Xavier Rosado

Travelled with family
Liked: Cleanliness, amenities
It's a nice place, but the attitude of some of the staff is not what you expect, some are rude.
Stayed 5 nights in Nov 2024