Ocean El Faro Resort - All Inclusive

4.5 star property
Luxury property on the beach, with 2 outdoor pools
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Ocean El Faro Resort - All Inclusive

Exterior
10 restaurants, breakfast, lunch, dinner served; international cuisine
Privilege Royal Master Suite | Bathroom
Lobby sitting area
Privilege Junior Suite Vista Piscina Roof Top

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • On private beach
  • Breakfast included
  • Pool
  • Laundry
  • All-inclusive

Explore the area

Map
Carretera Uvero Alto, Punta Cana, La Altagracia, 23000
  • Sirenis Aquagames Water Park
    13 min drive
  • Macao Beach
    18 min drive
  • Cana Bay Golf Club
    20 min drive
  • Punta Cana (PUJ-Punta Cana Intl.)
    45 min drive

Room options

Junior Suite Garden View

Highlights

Balcony
Private hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
LCD TV
Sofa bed - double
  • 53 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Junior Suite Vista Piscina

Highlights

Balcony
Private hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
LCD TV
Sofa bed - double
  • 53 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Junior Suite Swim Up

Highlights

Balcony
Private hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
LCD TV
Sofa bed - double
  • 53 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Privilege Master Suite Swim Up

Highlights

Balcony
Separate dining area
Separate sitting area
Private hot tub
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
  • 111 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Privilege Royal Master Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Private hot tub
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
  • 101 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite Roof Top

Highlights

Balcony
Private hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
LCD TV
Sofa bed - double
  • 127 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Privilege Junior Suite vista Jardín

Highlights

Balcony
Private hot tub
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free minibar items
LCD TV
  • 58 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Privilege Junior Suite Pool View

Highlights

Balcony
Private hot tub
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free minibar items
LCD TV
  • 58 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Privilege Junior Suite Vista Piscina Roof Top

Highlights

Balcony
Private hot tub
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free minibar items
LCD TV
  • 137 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite Standard With Pool View

  • Sleeps 2
  • 1 Single Sofa Bed and 1 Queen Bed

Suite Luxury With Sea View

  • Sea view
  • Sleeps 3
  • 2 Queen Beds

Room Superior With Garden View

  • Sleeps 4
  • 2 Queen Beds

Suite Superior With Pool View

  • Sleeps 4
  • 2 Queen Beds

Suite Premium With Pool View

  • Sleeps 4
  • 2 Queen Beds

Suite Superior With Garden View

  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Punta Cana

A luxury stay in Punta Cana awaits you at Ocean El Faro Resort - All Inclusive. You'll be 8.1 km (5.1 mi) from Macao Beach and 33.9 km (21.1 mi) from Bavaro Beach. Highlights at this all-inclusive property include 10 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering can include massages, facials and body treatments along with access to the sauna and steam room. The buffet restaurant, El Mercado, serves international cuisine and is open for breakfast, lunch and dinner. With 13 lounge bars and a beach bar to choose from, you can enjoy a drink at the property. Spend the day at the private beach where you'll find free cabanas, and enjoy the on-site free water park and free kids' club. 6028 square feet (560 square metres) of event facilities include 4 meeting rooms and conference space, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, a 24-hour gym and a lazy river. Free buffet breakfast is available daily between 6:30 AM and 10:00 AM. There's also the convenience of free self parking. .Attractions within a 30-minute drive of this 4.5-property class Uvero Alto property include Cana Bay Golf Club and Cocotal Golf and Country Club.

What's nearby

  • Sirenis Aquagames Water Park - 13 min drive
  • Macao Beach - 18 min drive
  • Cana Bay Golf Club - 20 min drive
  • Iberostar Golf Course - 21 min drive
  • Arena Gorda Beach - 24 min drive

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.) - 43 min drive

Restaurants

  • ‪Lobby Bar - ‬11 min walk
  • ‪El Mercado - ‬8 min walk
  • ‪Beach Club El Faro - ‬1 min walk
  • ‪Sports Bar - ‬7 min walk
  • ‪Carnival - ‬9 min drive

About this property

Ocean El Faro Resort - All Inclusive

Luxury property on the beach, with 2 outdoor pools
Ocean El Faro Resort - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to unwind on the sandy beach. Hit the beach and work on your tan in the sunloungers (chaise longues) or relax in the shade with complimentary cabanas and umbrellas. At Ocean El Faro Resort - All Inclusive, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 10 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 3 swim-up bars and 13 bars/lounges. A computer station is on site and WiFi is free in public spaces. This Colonial property also offers a complimentary water park, a complimentary children's club and a children's pool. Self parking is free.

Smoking is allowed in designated areas at this 4.5-star Punta Cana property.

  • 911 guestrooms or units
  • 3 levels
  • 18 buildings
  • 10 dining venues
  • 3 swim-up bars
  • 13 bars or lounges
  • 6028 sq ft of conference space
  • 560 sq. m of conference space
  • Built in 2018
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Bar on the beach
  • Bar by the pool
Ocean El Faro Resort - All Inclusive offers 911 air-conditioned accommodations with Hot tubs and free minibar items. Rooms open to balconies. Beds feature premium bedding. 49-inch LCD televisions come with cable channels. Bathrooms include a separate bath and shower with in-room jetted baths, a rainfall showerhead and a hydromassage showerhead. Bathrooms are also outfitted with hairdryers.

This Punta Cana property provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include espresso makers and a ceiling fan. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include facials, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-certified property
This property participates in Biosphere – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • 10 restaurants
  • 13 bars/lounges
  • 3 swim-up bars
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Blue Moon
  • Dolce Vita
  • El Mercado
  • Route 66
  • Sakura

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Arcade/game room
  • Archery
  • Beach volleyball
  • Billiards/pool table
  • Bowling alley
  • Children's pool
  • Free children's club
  • Free water park
  • Full-service spa
  • Lazy river
  • Playground
  • Shopping

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Bowling alley
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Free water park access
  • Laundry facilities
  • Lazy river
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4 meeting rooms
  • 6,028 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On a private beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Hair dryer
  • Hydromassage showerhead
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch LCD TV with cable channels

Food and drink

  • Espresso maker
  • Free stocked minibar
  • Limited room service
  • Meal delivery service
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Safety Programme (H10 Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. This property uses a grey water recycling system. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Safety Programme (H10 Hotels) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Ocean El Faro Resort All Inclusive Punta Cana
Ocean El Faro Resort All Inclusive
Ocean El Faro All Inclusive Punta Cana
Ocean El Faro Resort All Inclusive Punta Cana
Ocean El Faro Resort All Inclusive
Ocean El Faro All Inclusive Punta Cana
Ocean El Faro All Inclusive
Ocean Faro Inclusive Inclusive
Ocean El Faro Resort - All Inclusive Punta Cana
All-inclusive property Ocean El Faro Resort - All Inclusive
Ocean El Faro Resort - All Inclusive Punta Cana
Ocean El Faro All Inclusive
Ocean El Faro Resort - All Inclusive All-inclusive property

Frequently asked questions

What is the cancellation policy at Ocean El Faro Resort - All Inclusive?

Ocean El Faro Resort - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Ocean El Faro Resort - All Inclusive?

Yep, Ocean El Faro Resort - All Inclusive has a free self car park.

Are there any beaches close to Ocean El Faro Resort - All Inclusive?

The closest beach to Ocean El Faro Resort - All Inclusive is Bavaro Beach (23.7 km).

Is there a spa on site at Ocean El Faro Resort - All Inclusive?

Yep, there is an onsite spa at Ocean El Faro Resort - All Inclusive. It has a steam room and a sauna. You'll enjoy heaps of services like facials and body treatments.

Does Ocean El Faro Resort - All Inclusive have a pool?

Yep, and guests recommend it! Ocean El Faro Resort - All Inclusive has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

Does Ocean El Faro Resort - All Inclusive have a waterslide?

No, but it has a waterpark and lazy river.

What luxury perks are available at Ocean El Faro Resort - All Inclusive?

Ocean El Faro Resort - All Inclusive features a private beach, 2 outdoor pools and a full-service spa. All guestrooms come with Hot tubs, Private jetted baths and hydromassage showerheads.

What makes Ocean El Faro Resort - All Inclusive a romantic place to stay?

A private beach and couples dining, as well as Hot tubs and Jetted bath in the guestrooms, help set the scene for a romantic weekend at Ocean El Faro Resort - All Inclusive.

Is Ocean El Faro Resort - All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free extra beds in the guestrooms, it's no surprise that Ocean El Faro Resort - All Inclusive is a hit with families.

Are there hot tubs in the rooms at Ocean El Faro Resort - All Inclusive?

Yep, all rooms come with private hot tubs.

Does Ocean El Faro Resort - All Inclusive serve breakfast?

Sure does, complimentary buffet breakfast is on offer daily from 6:30 AM to 10:00 AM.

Is there a free airport shuttle available at Ocean El Faro Resort - All Inclusive?

No, Ocean El Faro Resort - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Ocean El Faro Resort - All Inclusive?

Yep, they've got a beach bar and 10 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Ocean El Faro Resort - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Ocean El Faro Resort - All Inclusive?

No, only service animals are allowed.

Ocean El Faro Resort - All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 1021 out of 2154 reviews" "
Rating 8 - Good. 514 out of 2154 reviews" "
Rating 6 - Okay. 273 out of 2154 reviews" "
Rating 4 - Poor. 178 out of 2154 reviews" "
Rating 2 - Terrible. 168 out of 2154 reviews" "

8.6/10

Cleanliness

8.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Courtny

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the lazy river however you NEED more floaties theres literally like10. Also the pressure for timeshare is NOT OK. Calling us every morning. We are on vacation why would u call us every morning. Also i paid for vacation not for a timeahare. Do not pressure me that was wrong and deff disturbed my vacation.
Stayed 4 nights in Sep 2024

10/10 Excellent

lizzette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent trip idea.
Stayed 5 nights in Aug 2024

10/10 Excellent

Maura

Stayed 4 nights in Aug 2024

2/10 Terrible

erwin

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Expedia booked all inclusive only 1 restaurant the buffet. Like eating in McDonald’s every day. And cheap alcohol Needed to upgrade $65 per person per day in order to get the other 9 restaurants and they call premium beer coros or Stella. Wife did the spa and the rushed her and paid for extra and forgot treatment told to come next day for it. Very unprofessional.Hotel beatific but not worth the aggravation 500.00 us per night in room with this activation. Not an enjoyable vacation
Stayed 4 nights in Jul 2024

6/10 Okay

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Sep 2024

10/10 Excellent

Juan C

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My Wife and I , recently spent a week at Ocean El Faro in Punta Cana, and it was an experience to remember! The hotel is beautifully designed with a colonial-style interior that adds a touch of elegance to the tropical surroundings. The rooms are spacious and well-appointed, offering all the comforts you could need. Highlights: Pools and Lazy River: The multiple pools and the lazy river were fantastic. Whether you want to relax or have some fun, there’s something for everyone. Pool bar service was great, Luis, Domingo Etc make the experience wonderful thanks for all the efforts Dining Options: The variety of themed restaurants was impressive. From Italian to Japanese, each meal was a culinary delight. Entertainment: The evening shows and activities kept us entertained throughout our stay. The entertainment staff did a great job of engaging guests. Joel Erick Wanda Esteban did a great job entertaining us Thank you guys for everything you did Room for Improvement: Room Cleanliness: While the rooms were generally clean, there were occasional issues with musty smells and dampness1. Overall, Ocean El Faro offers a wonderful vacation experience with its stunning location, excellent amenities, and diverse dining options. It’s a great choice for families and couples alike We really want to thanks to Johanser Mazara, (Guest Experience Specialist ). He was on top of everything just making sure that we was ok and enjoying our vacation
Stayed 7 nights in Sep 2024

10/10 Excellent

Marsha

Stayed 4 nights in Aug 2024

10/10 Excellent

Keynaz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing here! Me and my enjoyed our stay 😍
Stayed 5 nights in Sep 2024

2/10 Terrible

Pashtrik

Staff was very rude and not helpful at all. Never going back and i will not recommend to anyone.
Stayed 9 nights in Sep 2024

10/10 Excellent

lametrika dashaun

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
This was a nice resort. We stay on the adult side of the resort that was close to the beach . I will return to this resort again
Stayed 5 nights in Sep 2024

10/10 Excellent

Anupama

Liked: Cleanliness, staff & service, property conditions & facilities
amazing
Stayed 5 nights in Sep 2024

10/10 Excellent

Deven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay here. I felt safe. The entertainment staff was great. The food was pretty good. The wait staff was great.
Stayed 3 nights in Sep 2024

10/10 Excellent

Estela Maria

Travelled with family, Travelled with partner, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Ruta 66 hamburguesa quemada. Al pedir el cambio otra tambien muy quemada. Muy mal. El shoping Carisimo. La atencion en general del personal muy buena atentos y amables.
Stayed 5 nights in Sep 2024

10/10 Excellent

Bryan Louis Vazquez

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

6/10 Okay

Tyler, New Kensington

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
It just felt like the staff didn’t care for Americans all together. Unfortunately we only speak English and that is our fault but we tried our hardest. Just didn’t feel like anyone wanted to help us or anything. The maids were fantastic though with cleaning and supplying towels. They do not explain Expedia bonus cash so be sure to ask when you get there or you won’t even get it. It’s difficult to use and seems to equate to discounts of 250$. The resort was amazing though, very beautiful there. Excursions aren’t worth it, it takes well over an hour to get on any of them and it’s only rum based. Usually only one drink.
Stayed 8 nights in Aug 2024

10/10 Excellent

ana maria

Travelled with family
Liked: Amenities
great property
Stayed 4 nights in Sep 2024

6/10 Okay

Zudy

Liked: Staff & service, property conditions & facilities
Stayed 7 nights in Sep 2024

8/10 Good

Deandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

YESENIA

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien !
Stayed 6 nights in Sep 2024

10/10 Excellent

Alexey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was better than I expected. There are a variety of food options here with different cuisines. The beach was beautiful and had no problems finding a place to relax at the shore. The only issue I have, to make this a 5 star resort, would be having no sales person working and harassing during your visit. When you are trying to relaxing or suntan on the lounge chairs they keep advertising their products which I found very annoying. Other than that, this resort was very enjoyable and would recommend others to go.
Stayed 6 nights in Sep 2024

4/10 Poor

Brenda

Travelled with family
Disliked: Cleanliness, staff & service
The staff is rude. They only want to help when they see cash in your hand for a tip.
Stayed 4 nights in Sep 2024

8/10 Good

Kiarra

Travelled with partner
Liked: Staff & service
Thé resort itself was beautiful we very much enjoyed it! The staff was awesome! I truly enjoyed myself. My husband and I went for our baby moon to celebrate our first child and to enjoy a trip just us two before everything changes. The room was very nice they kept it clean we didn’t have to worry about anything. Vent cover in our room came off we had to get someone to come in the next day to fix it but other then that everything was great! Service was awesome at the restaurants too dolce vita is extremely quick and great service we also have the steakhouse which was also very good and margarita we mostly went to the buffet. The buffet was awesome and they have an adults only side which is nice. The pools were great the pool bars as well the lazy river was nice but the water that falls is quick hard so it hit me a few times and I didn’t enjoy that. The beach we didn’t bother to go to as there was seaweed everywhere and garbage which I was really disappointed about I usually love to walk to beach but the seaweed was along the edge of the shore :( we did try privilege for a few days we didn’t find it worth it. The pool that’s specifically privilege isn’t just the bar is which sucks the only advantages you have is having a personal butler and have different seating at the pool and beach and you can use different restaurants. We went to Saona island which was beautiful definitely recommend it!(:
Stayed 7 nights in Sep 2024

10/10 Excellent

Edgar, Bronx

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the hotel rooms very nice and comfortable, different restaurants and nightly shows ,staff are friendly and accommodating 3 pools, and a lazy river .the only thing was the beach was full of sea weed, so we didn't use the beach we went to another beach 20 minutes away
Stayed 6 nights in Jul 2024

4/10 Poor

Julia

Stayed 5 nights in Aug 2024

2/10 Terrible

Yadira

Disliked: Cleanliness, staff & service
Stayed 3 nights in Sep 2024