Hotel Riu Bambu - All Inclusive: Reviews & Deals

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On private beach with 5 outdoor pools, near Cana Bay Golf Club

Dates

December 2024

January 2025

Private beach, sun-loungers, beach towels, scuba diving

Minibar, in-room safe, individually decorated, individually furnished

6 bars/lounges, 2 swim-up bars, 3 poolside bars

Overview
Rooms
Location
Policies

Good

Popular amenities

All-inclusive

Bar

Hot tub

Spa

Explore the area

Playa Arena Gorda, Punta Cana, La Altagracia, 23000

Splash Water Park
6 min walk
Arena Gorda Beach
6 min walk
Punta Blanca Golf Course
6 min drive
Punta Cana (PUJ-Punta Cana Intl.)
28 min drive

Room options

Double Room (U)

Highlights

Balcony

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Flat-screen TV

Ceiling fan

Blackout curtains

28 sq m
Sleeps 3
2 Large Single Beds

Deluxe Room (L)

Highlights

Balcony

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Flat-screen TV

Ceiling fan

Blackout curtains

29 sq m
Sleeps 3
1 King Bed OR 2 Double Beds

Junior Suite (U)

Highlights

Balcony

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Flat-screen TV

Ceiling fan

Blackout curtains

47 sq m
Sleeps 2
1 King Bed

Deluxe Room, Connecting Rooms (B2C-CAN)

Highlights

Balcony

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Flat-screen TV

Blackout curtains

2 bedrooms

Sleeps 6
2 King Beds

Deluxe Room (U)

Highlights

Balcony

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Flat-screen TV

Ceiling fan

Blackout curtains

29 sq m
Sleeps 3
1 King Bed OR 2 Double Beds

Family Room (B2C-US)

Highlights

Balcony

Separate sitting area

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Flat-screen TV

Ceiling fan

33 sq m
Sleeps 3
2 Double Beds

Junior Suite (B2C-US)

Highlights

Balcony

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Flat-screen TV

Blackout curtains

Separate bedroom

47 sq m
Sleeps 2
1 King Bed

Deluxe Room (B2C-US)

Highlights

Balcony

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Flat-screen TV

Ceiling fan

Blackout curtains

29 sq m
Sleeps 3
1 King Bed OR 2 Double Beds

Standard Double Room (B2C-US)

Highlights

Balcony

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Flat-screen TV

Ceiling fan

Blackout curtains

28 sq m
Sleeps 3
2 Large Single Beds

Double Room (C)

Highlights

Balcony

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Flat-screen TV

Ceiling fan

Blackout curtains

29 sq m
Sleeps 3
2 Large Single Beds

Family Room (C)

Highlights

Balcony

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Flat-screen TV

Blackout curtains

Separate bedroom

33 sq m
Sleeps 4
2 Double Beds

Family Room (Deluxe, B2C-US)

Highlights

Balcony

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Flat-screen TV

Ceiling fan

Blackout curtains

28 sq m
Sleeps 3
1 King Bed and 1 Single Sofa Bed

Junior Suite (L)

Highlights

Balcony

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Flat-screen TV

Blackout curtains

Separate bedroom

47 sq m
Sleeps 2
1 King Bed

Junior Suite (C)

Highlights

Balcony

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Flat-screen TV

Blackout curtains

Separate bedroom

47 sq m
Sleeps 2
1 King Bed

Deluxe Room, Connecting Rooms (L)

Highlights

Balcony

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Flat-screen TV

Blackout curtains

Separate bedroom

Sleeps 6
2 Double Beds OR 1 King Bed

Deluxe Room, Connecting Rooms (C)

Highlights

Balcony

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Flat-screen TV

Blackout curtains

2 bedrooms

29 sq m
Sleeps 6
2 King Beds

Deluxe Room (C)

Highlights

Balcony

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Flat-screen TV

Blackout curtains

Separate bedroom

29 sq m
Sleeps 3
1 King Bed OR 2 Double Beds

Family Room (Deluxe | C)

Highlights

Balcony

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Flat-screen TV

Blackout curtains

Separate bedroom

33 sq m
Sleeps 4
1 King Bed and 1 Single Sofa Bed

Family Room (Deluxe | B2C-CAN)

Highlights

Balcony

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Flat-screen TV

Blackout curtains

Separate bedroom

Sleeps 4
1 King Bed and 1 Single Sofa Bed

Deluxe Room (B2C-CAN)

Highlights

Balcony

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Flat-screen TV

Blackout curtains

Separate bedroom

Sleeps 3
1 King Bed OR 2 Double Beds

Family Room (B2C-CAN)

Highlights

Balcony

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Flat-screen TV

Blackout curtains

Separate bedroom

Sleeps 4
2 Double Beds

Standard Double Room (B2C-CAN)

Highlights

Balcony

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Flat-screen TV

Ceiling fan

Blackout curtains

Sleeps 3
2 Large Single Beds

Deluxe Room, 2 Bedrooms (B2C-US)

Highlights

Balcony

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Flat-screen TV

Blackout curtains

2 bedrooms

Sleeps 6
2 King Beds

Junior Suite (B2C-CAN)

Highlights

Balcony

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Flat-screen TV

Blackout curtains

Separate bedroom

Sleeps 2
1 King Bed

Family Room (Deluxe, L)

Highlights

Balcony

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Flat-screen TV

Ceiling fan

Blackout curtains

33 sq m
Sleeps 4
1 King Bed and 1 Single Sofa Bed

Deluxe Room, 2 Bedrooms (U)

Highlights

Balcony

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Flat-screen TV

Blackout curtains

2 bedrooms

29 sq m
Sleeps 6
2 King Beds

Family Room (Deluxe, E)

Highlights

Balcony

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Flat-screen TV

Ceiling fan

Blackout curtains

33 sq m
Sleeps 3
1 King Bed and 1 Single Sofa Bed

Deluxe Room (E)

Highlights

Balcony

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Flat-screen TV

Ceiling fan

Blackout curtains

29 sq m
Sleeps 3
1 King Bed OR 2 Double Beds

Family Room (U)

Highlights

Balcony

Separate sitting area

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Flat-screen TV

Ceiling fan

33 sq m
Sleeps 3
2 Double Beds

Standard Double Room (E)

Highlights

Balcony

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Flat-screen TV

Ceiling fan

Blackout curtains

28 sq m
Sleeps 3
2 Large Single Beds

Standard Room (L)

Highlights

Balcony

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Flat-screen TV

Ceiling fan

Blackout curtains

28 sq m
Sleeps 3
2 Double Beds OR 1 King Bed

Family Room (L)

Highlights

Balcony

Separate sitting area

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Flat-screen TV

Ceiling fan

33 sq m
Sleeps 4
2 Double Beds and 1 Single Sofa Bed

Family Room (Deluxe, U)

Highlights

Balcony

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Flat-screen TV

Ceiling fan

Blackout curtains

33 sq m
Sleeps 3
1 King Bed and 1 Single Sofa Bed

Family Room (E)

Highlights

Balcony

Separate sitting area

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Flat-screen TV

Ceiling fan

33 sq m
Sleeps 3
2 Double Beds

Quadruple Room

Sleeps 4
1 Double Sofa Bed and 2 Double Beds

Double Room Standard

Sleeps 3
2 Double Beds

Quadruple Room Superior With View

Sleeps 4
1 Double Sofa Bed and 1 King Bed

Double Room Superior

Sleeps 3
2 Double Beds

Suite Junior

Sleeps 2
1 King Bed

Similar properties

Pool

Hot tub

Breakfast included

All-inclusive

for 1 room

includes taxes & fees

5 Jan - 6 Jan

About the area

Punta Cana

An all-inclusive stay in Punta Cana awaits you at Hotel Riu Bambu - All Inclusive. Within just a 10-minute stroll, you'll find Splash Water Park and Arena Gorda Beach. Highlights at this beachfront property include 7 restaurants, 5 outdoor swimming pools and a full-service spa. .A relaxing day at Renova Spa can include massages, body wraps and body scrubs along with hydrotherapy and mani/pedis. The restaurant, Colonial, serves international cuisine. With 3 poolside bars and 6 lounge bars to choose from, you can enjoy a drink at the property. Spend the day at the private beach where you'll find sunloungers, and enjoy the on-site free water park and nightclub. Plus you'll find free Wi-Fi in public areas, a gym and a hot tub. Each morning free buffet breakfast is offered between 7 AM and 10 AM. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this 3.5-property class Bávaro property include Cocotal Golf and Country Club and Cana Bay Golf Club.

What's nearby

Arena Gorda Beach - 6 min walk
Iberostar Golf Course - 5 min drive
Punta Blanca Golf Course - 6 min drive
Cana Bay Golf Club - 8 min drive
Cortecito Beach - 19 min drive

Getting around

Punta Cana (PUJ-Punta Cana Intl.) - 28 min drive

Restaurants

‪Restaurante Colonial - ‬8 min walk
‪Lobby Bar Fantasia - ‬19 min walk
‪restaurante la isabela - ‬12 min walk
‪Garden Grill - ‬20 min walk
‪Larimar Restaurante Buffet - ‬19 min walk

About this property

Hotel Riu Bambu - All Inclusive

On private beach with 5 outdoor pools, near Cana Bay Golf Club

Hotel Riu Bambu - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply step outside to unwind on the property's beach. At Hotel Riu Bambu - All Inclusive, you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 7 restaurants on site, along with a nearby corner/local shop. For a drink, you can stop by one of the on-site bars, including 2 swim-up bars and 6 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers a complimentary water park, a complimentary children's club and a children's pool. Self parking is free.

This 3.5-star Punta Cana property is smoke free.

1000 guestrooms or units

3 levels

7 dining venues

3 bars by the pool

2 swim-up bars

6 bars or lounges

Buffet breakfast (free)

Nightclub

Kid's club (free)

Childcare (surcharge)

Beach lounge chairs

Towels for the beach

Dry cleaning

Front desk (24 hours)

Storage area for luggage

Tour and ticket information

Wedding services available

Pool or billiards table

Corner/local shop

Gift shop

Beauty salon

Television in lobby

On-site shopping

Bellhop

No smoking on site

Hotel Riu Bambu - All Inclusive offers 1000 accommodations, which are accessible via exterior corridors and feature minibars and a safe. Rooms open to balconies. Each accommodation is individually furnished and decorated. Flat-screen televisions come with satellite channels.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and change of towels can be requested. Housekeeping is provided on request.

Renova Spa has 3 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including hydrotherapy.

Awards and affiliations

Eco-certified property

This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, German, Italian, Russian, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Free self parking on site

Food and drink

Free buffet breakfast available daily 7 AM to 10 AM
2 swim-up bars
3 poolside bars
6 bars/lounges
7 restaurants

Restaurants on site

Colonial
Hibachi
Olé
Palm Beach - Steakhouse
San Angelo

Things to do

5 outdoor pools
Basketball
Billiards/pool table
Children's pool
Fitness classes
Free children's club
Free water park
Full-service spa
Health club
Kayaking
Nightclub
Parasailing
Playground
Rowing/canoeing
Sailing
Scuba diving
Shopping
Spa tub
Surfing/bodyboarding
Tennis
TV in common areas
Volleyball
Waterslide
Windsurfing

Family friendly

5 outdoor pools
Babysitting (surcharge)
Children's pool
Free children's club
Free water park access
Grocery/convenience store
Playground
Waterslide

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Grocery/convenience store
Hair salon
Luggage storage

Guest services

Change of towels on request
Dry cleaning/laundry service
Housekeeping (daily)
Porter/bellhop
Tour and ticket assistance
Wedding services

Outdoors

Beach loungers
Beach towels
On a private beach

Full-service spa

3 treatment rooms
Body scrubs
Body wraps
Couples treatment rooms
Facials
Hydrotherapy
Manicures/pedicures
Massage
Sauna
Spa tub
Steam room

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible restaurant

Room amenities

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided

Entertainment

Flat-screen TV with satellite channels

Food and drink

Coffee/tea maker
Free bottled water
Minibar

Access via exterior corridors
Air conditioning (climate-controlled)
Ceiling fan
Connecting rooms available
Eco-friendly toiletries
Energy-saving switches in guestrooms
Heated floor
Individual decor
Individual furnishings
Iron/ironing board
Laptop workspace
LED lighting
Phone
Recycling
Safe
Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival

This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

When a room reservation includes a return airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 21 years old.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

This property uses a grey water recycling system

Safety features at this property include a fire extinguisher and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa and Mastercard. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property uses a grey water recycling system. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

ClubHotel Riu Bambu

ClubHotel Riu Bambu All Inclusive

ClubHotel Riu Bambu All Inclusive Punta Cana

ClubHotel Riu Bambu Punta Cana

Riu Bambu All Inclusive

Riu Bambu ClubHotel

Riu ClubHotel Bambu

Riu Bambu Punta Cana

Hotel Riu Bambu Punta Cana

Hotel Riu Bambu

Riu Bambu

Riu Bambu Dominican Republic

Hotel Riu Bambu All Inclusive Punta Cana

Hotel Riu Bambu All Inclusive

Riu Bambu All Inclusive Punta Cana

Riu Bambu All Inclusive All-inclusive property Punta Cana

Riu Bambu All Inclusive All-inclusive property

Riu Bambu Inclusive inclusive

Riu Bambu All Inclusive

Riu Bambu Inclusive Inclusive

Hotel Riu Bambu - All Inclusive Punta Cana

Hotel Riu Bambu - All Inclusive All-inclusive property

Frequently asked questions

What is the cancellation policy at Hotel Riu Bambu - All Inclusive?

Hotel Riu Bambu - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Riu Bambu - All Inclusive?

Yep, Hotel Riu Bambu - All Inclusive has a free self car park.

Are there any beaches close to Hotel Riu Bambu - All Inclusive?

Yep, Hotel Riu Bambu - All Inclusive is a short 6-minute walk from Arena Gorda Beach. Fun beach activities include scuba diving, windsurfing and body boarding.

Is there a spa on site at Hotel Riu Bambu - All Inclusive?

Yep, Renova Spa is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Hotel Riu Bambu - All Inclusive have a pool?

Yep, and guests love it! Hotel Riu Bambu - All Inclusive has 5 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying with a drink from one of the bars.

Does Hotel Riu Bambu - All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Hotel Riu Bambu - All Inclusive?

Hotel Riu Bambu - All Inclusive features a private beach, 3 poolside bars and 5 outdoor pools.

What makes Hotel Riu Bambu - All Inclusive a romantic place to stay?

1 hot tub and couples spa treatments, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Hotel Riu Bambu - All Inclusive.

Is Hotel Riu Bambu - All Inclusive family-friendly?

You bet! With amenities such as a free children's club, a children's pool and babysitting services, it's no surprise that Hotel Riu Bambu - All Inclusive is a hit with families.

Does Hotel Riu Bambu - All Inclusive serve breakfast?

Yep, free buffet breakfast is offered daily from 7 AM to 10 AM.

Is there a free airport shuttle available at Hotel Riu Bambu - All Inclusive?

No, Hotel Riu Bambu - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Riu Bambu - All Inclusive?

Relax with a coldie at the 3 poolside bars or 6 lounge bars, and grab a meal at the onsite restaurant that serves international cuisine.

What time are check-in & check-out at Hotel Riu Bambu - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Riu Bambu - All Inclusive?

No, pets are not allowed.

Hotel Riu Bambu - All Inclusive Reviews

7.6

Good

7.6/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

10/10 Excellent

Massiel

Travelled with family

23 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Encantada

Stayed 5 nights in May 2024

10/10 Excellent

YOLANDA ORTIZ

Travelled with family

21 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Hotel needs to be updated… Food was excellent and entertainment.

Stayed 4 nights in Sep 2024

10/10 Excellent

Nolvin

Travelled with family and small children

20 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The best property service the best went 2 times to the same place

Stayed 4 nights in May 2024

10/10 Excellent

Kelly

18 Sept 2024

Stayed 5 nights in Aug 2024

10/10 Excellent

Carlos

Travelled with family and small children

17 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Me encantó por que se puede estar en familia.

Stayed 3 nights in Sep 2024

10/10 Excellent

Marimer

Travelled with family, Travelled with group

15 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

24 hrs pool and bar. Good shows at night time for all ages. Really good food at the buffets.

Stayed 4 nights in Sep 2024

8/10 Good

Dayami

14 Sept 2024

Stayed 5 nights in Sep 2024

10/10 Excellent

cleiton mauro

13 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Very good resort e staff very Friendly

Stayed 7 nights in Jun 2024

10/10 Excellent

Brunilda

Travelled with family, Travelled with family and small children

13 Sept 2024

Great place will return loved it 😍 good excellent

Stayed 6 nights in Sep 2024

10/10 Excellent

Kenya

12 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Nice and free upgrade

Stayed 5 nights in Jun 2024

10/10 Excellent

Edinson, Flushing

12 Sept 2024

Stayed 5 nights in Aug 2024

4/10 Poor

Michelle

Travelled with group

11 Sept 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 4 nights in Jun 2024

10/10 Excellent

terry, port charlotte

Travelled with family

10 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice place to get away

Stayed 4 nights in Jul 2024

10/10 Excellent

Corylee

10 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 6 nights in Sep 2024

8/10 Good

Eric D

Travelled with family

6 Sept 2024

Liked: Cleanliness, amenities, property conditions & facilities

Lo unico que no me agrado de este hotel fue, que por mas que trate de coordinar que nos recogieran al aeropuerto, no lo hicieron, aun diciéndoles que pagaria por el servicio. Los meseros son muy amables y la comida estuvo buena.

Stayed 7 nights in Aug 2024

8/10 Good

Devon

Travelled with group

5 Sept 2024

Liked: Staff & service, property conditions & facilities

The property is huge ! The RIU parties are amazing - my biggest complaint is the food - while plentiful it’s packet taste- I did not eat one good meal for the entire week - I fed on fruits - the drinks were just ok - entertainment on the stage was lacking - the Michael Jackson show was a disaster- poor costumes and lackluster performers. Overall trip was good thanks to the RIU parties. Rooms are outdated - but I didn’t spend much time in the room. Overall good stay for the price.

Stayed 6 nights in Aug 2024

10/10 Excellent

Luis

4 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Good

Stayed 3 nights in Aug 2024

8/10 Good

Carlos

Travelled with family

3 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Have access to pool party outside hotel and to a water park. Buffet at Colonial was great. Food is delicious. Check out and checkin is easy.

Stayed 4 nights in Aug 2024

10/10 Excellent

SAMEER

3 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in Aug 2024

6/10 Okay

Pedro B

Travelled with family

3 Sept 2024

Liked: Staff & service

Convenient needs available

Stayed 4 nights in Aug 2024

6/10 Okay

Ivette

Travelled with family

3 Sept 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

the staff was not friendly at all. Only the person at check in was nice to us. Everyone else, servers, bartenders, cleaning crew, were always rushing us during our stay and not friendly. I also had a very disgusting situation at one of the restrooms by the pool closer to the Colonial Buffet. The bathroom had poop on the walls and the door.

Stayed 6 nights in Aug 2024

10/10 Excellent

SAMEER

Travelled with family

2 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Excellent property and the staff was very friendly and helpful

Stayed 5 nights in Aug 2024

10/10 Excellent

gloria liz

Travelled with family

2 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Absolutely loved my stay here will definitely come stay here again. Everyone so loving n attentive.

Stayed 6 nights in Aug 2024

8/10 Good

MIZELEIDE

Travelled with family, Travelled with family and small children

2 Sept 2024

Liked: Staff & service

Disliked: Property conditions & facilities

Properly is a little outdated. Wall plugs in the room are all old and loose. None of the chargers stayed in, plus as it keeps falling out. YouTube and all other apps on the tv doesn’t work bcuz the WiFi doesn’t connects. Toilet water keeps running the whole time and doesn’t stop. Was noisy and Annoying at night. In room towels were all old, dry and ripped, needs newer one please. Housekeeping personnel’s were all awesome. Great job.

Stayed 5 nights in Aug 2024

8/10 Good

Daniel

Travelled with family, Travelled with family and small children

31 Aug 2024

Liked: Cleanliness, amenities

Disliked: Staff & service

Lo unico que no me gusto fue el trato que no son muy corteses. Son muy brucos para el trato con el cliente

Stayed 6 nights in Aug 2024

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