Hotel Riu Bambu - All Inclusive

3.5 star property
On private beach with 5 outdoor pools, near Cana Bay Golf Club

Photo gallery for Hotel Riu Bambu - All Inclusive

5 outdoor pools
Private beach, sun-loungers, beach towels, scuba diving
Boating
Minibar, in-room safe, individually decorated, individually furnished
6 bars/lounges, 2 swim-up bars, 3 poolside bars

Reviews

7.6 out of 10
Good

Popular amenities

  • Hot tub
  • All-inclusive

Explore the area

Map
Playa Arena Gorda, Punta Cana, La Altagracia, 23000
  • Arena Gorda Beach
    ‪6 min walk‬
  • Iberostar Golf Course
    ‪5 min drive‬
  • Cana Bay Golf Club
    ‪8 min drive‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪31 min drive‬

Room options

Double Room (U)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Ceiling fan
  • 28 sq m
  • Sleeps 3
  • 2 Large Single Beds

Deluxe Room (L)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Ceiling fan
  • 29 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite (U)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Ceiling fan
  • 47 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, Connecting Rooms (B2C-CAN)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
2 bedrooms
  • Sleeps 6
  • 2 King Beds

Deluxe Room (U)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Ceiling fan
  • 29 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Family Room (B2C-US)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
  • 33 sq m
  • Sleeps 3
  • 2 Double Beds

Junior Suite (B2C-US)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
Separate bedroom
  • 47 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room (B2C-US)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Ceiling fan
  • 29 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Double Room (B2C-US)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Ceiling fan
  • 28 sq m
  • Sleeps 3
  • 2 Large Single Beds

Double Room (C)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Ceiling fan
  • 29 sq m
  • Sleeps 3
  • 2 Large Single Beds

Family Room (C)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
Separate bedroom
  • 33.1 sq m
  • Sleeps 4
  • 2 Double Beds

Family Room (Deluxe, B2C-US)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Ceiling fan
  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

Junior Suite (L)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
Separate bedroom
  • 47 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite (C)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
Separate bedroom
  • 47 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, Connecting Rooms (L)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
Separate bedroom
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Deluxe Room, Connecting Rooms (C)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
2 bedrooms
  • 29 sq m
  • Sleeps 6
  • 2 King Beds

Deluxe Room (C)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
Separate bedroom
  • 29 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Family Room (Deluxe | C)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
Separate bedroom
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

Family Room (Deluxe | B2C-CAN)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
Separate bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

Deluxe Room (B2C-CAN)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
Separate bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Family Room (B2C-CAN)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
Separate bedroom
  • Sleeps 4
  • 2 Double Beds

Double Room (B2C-CAN)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Ceiling fan
  • Sleeps 3
  • 2 Large Single Beds

Deluxe Room, 2 Bedrooms (B2C-US)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
2 bedrooms
  • Sleeps 6
  • 2 King Beds

Junior Suite (B2C-CAN)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
Separate bedroom
  • Sleeps 2
  • 1 King Bed

Family Room (Deluxe, L)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Ceiling fan
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

Deluxe Room, 2 Bedrooms (U)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
2 bedrooms
  • 29 sq m
  • Sleeps 6
  • 2 King Beds

Family Room (Deluxe, E)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Ceiling fan
  • 33 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

Deluxe Room (E)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Ceiling fan
  • 29 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Family Room (U)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
  • 33 sq m
  • Sleeps 3
  • 2 Double Beds

Standard Double Room (E)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Ceiling fan
  • 28 sq m
  • Sleeps 3
  • 2 Large Single Beds

Standard Room (L)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Ceiling fan
  • 28 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Family Room (L)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Single Sofa Bed

Family Room (Deluxe, U)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Ceiling fan
  • 33 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

Family Room (E)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
  • 33 sq m
  • Sleeps 3
  • 2 Double Beds

Quadruple Room

  • Sleeps 4
  • 1 Double Sofa Bed and 2 Double Beds

Double Room Standard

  • Sleeps 3
  • 2 Double Beds

Quadruple Room Superior With View

  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

Double Room Superior

  • Sleeps 3
  • 2 Double Beds

Suite Junior

  • Sleeps 2
  • 1 King Bed

About the area

Punta Cana

An all-inclusive stay in Punta Cana awaits you at Hotel Riu Bambu - All Inclusive. Within just a 10-minute stroll, you'll find Arena Gorda Beach and Splash Water Park. Highlights at this beachfront property include 7 restaurants, 5 outdoor swimming pools and a full-service spa. .A relaxing day at Renova Spa can include massages, body wraps and body scrubs along with hydrotherapy and mani/pedis. The restaurant, Colonial, serves international cuisine. With 3 poolside bars and 6 lounge bars to choose from, you can enjoy a drink at the property. Spend the day at the private beach where you'll find sunloungers, and enjoy the on-site free water park and nightclub. Plus you'll find free Wi-Fi in public areas, a gym and a hot tub. Each morning free buffet breakfast is offered between 7 AM and 10 AM. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this 3.5-property class Bávaro property include Cocotal Golf and Country Club and Cana Bay Golf Club.

What's nearby

  • Arena Gorda Beach - 6 min walk - 0.6 km
  • Iberostar Golf Course - 5 min drive - 2.8 km
  • Cana Bay Golf Club - 8 min drive - 5.7 km
  • Casino Avalon Princess - 8 min drive - 7.3 km
  • Cortecito Beach - 19 min drive - 8.1 km

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.) - 31 min drive

Restaurants

  • ‪Restaurante Colonial - ‬8 min walk
  • ‪Lobby Bar Fantasia - ‬19 min walk
  • ‪restaurante la isabela - ‬12 min walk
  • ‪Garden Grill - ‬20 min walk
  • ‪Larimar Restaurante Buffet - ‬19 min walk

About this property

Hotel Riu Bambu - All Inclusive

On private beach with 5 outdoor pools, near Cana Bay Golf Club
Hotel Riu Bambu - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply step outside to unwind on the property's beach. At Hotel Riu Bambu - All Inclusive, you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 7 restaurants on site, along with a nearby corner/local shop. For a drink, you can stop by one of the on-site bars, including 2 swim-up bars and 6 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers a complimentary water park, a complimentary children's club and a children's pool. Self parking is free.

This 3.5-star Punta Cana property is smoke free.

  • 1000 guestrooms or units
  • 3 levels
  • 7 dining venues
  • 3 bars by the pool
  • 2 swim-up bars
  • 6 bars or lounges
  • Buffet breakfast (free)
  • Nightclub
  • Kid's club (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Pool or billiards table
  • Corner/local shop
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • No smoking on site
Hotel Riu Bambu - All Inclusive offers 1000 accommodations, which are accessible via exterior corridors and feature minibars and a safe. Rooms open to balconies. Each accommodation is individually furnished and decorated. Flat-screen televisions come with satellite channels.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and change of towels can be requested. Housekeeping is provided on request.

Renova Spa has 3 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including hydrotherapy.

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, German, Italian, Russian, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7 AM to 10 AM
  • 2 swim-up bars
  • 3 poolside bars
  • 6 bars/lounges
  • 7 restaurants

Restaurants on site

  • Colonial
  • Hibachi
  • Olé
  • Palm Beach - Steakhouse
  • San Angelo

Things to do

  • 5 outdoor pools
  • Basketball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Health club
  • Hot tub
  • Kayaking
  • Nightclub
  • Parasailing
  • Playground
  • Rowing/canoeing
  • Sailing
  • Scuba diving
  • Shopping
  • Surfing/bodyboarding
  • Tennis
  • TV in common areas
  • Volleyball
  • Waterslide
  • Windsurfing

Family friendly

  • 5 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free water park access
  • Grocery/convenience store
  • Playground
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • On a private beach

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heated floor
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
When a room reservation includes a return airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa and Mastercard. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property uses a grey water recycling system. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

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Hotel Riu Bambu - All Inclusive All-inclusive property

Frequently asked questions

What is the cancellation policy at Hotel Riu Bambu - All Inclusive?

Hotel Riu Bambu - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Riu Bambu - All Inclusive?

Yep, Hotel Riu Bambu - All Inclusive has a free self car park.

Are there any beaches close to Hotel Riu Bambu - All Inclusive?

Yep, Hotel Riu Bambu - All Inclusive is a short 6-minute walk from Arena Gorda Beach. Fun beach activities include scuba diving, windsurfing and body boarding.

Is there a spa on site at Hotel Riu Bambu - All Inclusive?

Yep, Renova Spa is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Hotel Riu Bambu - All Inclusive have a pool?

Yep, and guests love it! Hotel Riu Bambu - All Inclusive has 5 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying with a drink from one of the bars.

Does Hotel Riu Bambu - All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Hotel Riu Bambu - All Inclusive?

Hotel Riu Bambu - All Inclusive features a private beach, 3 poolside bars and 5 outdoor pools.

What makes Hotel Riu Bambu - All Inclusive a romantic place to stay?

1 hot tub and couples spa treatments, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Hotel Riu Bambu - All Inclusive.

Is Hotel Riu Bambu - All Inclusive family-friendly?

You bet! With amenities such as a free children's club, a children's pool and babysitting services, it's no surprise that Hotel Riu Bambu - All Inclusive is a hit with families.

Does Hotel Riu Bambu - All Inclusive serve breakfast?

Yep, free buffet breakfast is offered daily from 7 AM to 10 AM.

Is there a free airport shuttle available at Hotel Riu Bambu - All Inclusive?

No, Hotel Riu Bambu - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Riu Bambu - All Inclusive?

Relax with a coldie at the 3 poolside bars or 6 lounge bars, and grab a meal at the onsite restaurant that serves international cuisine.

What time are check-in & check-out at Hotel Riu Bambu - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Riu Bambu - All Inclusive?

No, pets are not allowed.

Hotel Riu Bambu - All Inclusive Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 896 out of 2181 reviews
Rating 8 - Good. 496 out of 2181 reviews
Rating 6 - Okay. 353 out of 2181 reviews
Rating 4 - Poor. 215 out of 2181 reviews
Rating 2 - Terrible. 221 out of 2181 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Maribel

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
RIU Bambú is one of the best resorts at Punta Cana looking forward for my next trip
Stayed 3 nights in Jan 2025

10/10 Excellent

Alina

Liked: Cleanliness, staff & service, property conditions & facilities
It was very nice vacation in that hotel
Stayed 6 nights in Jan 2025

2/10 Terrible

LUIS

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very rude, kick you out of the restaurants, crazy never happened to me before.
Stayed 6 nights in Aug 2024

10/10 Excellent

Stella Carolyn, Gladstone

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort
Stayed 3 nights in Jan 2025

10/10 Excellent

Alejandro

Travelled with family
Liked: Cleanliness, staff & service, amenities
The beach is exceptional, the food was superb, and the staff provided outstanding service. The primary area for improvement lies in the guest rooms, which are outdated and require renovation; however, the public areas are meticulously maintained.
Stayed 7 nights in Dec 2024

10/10 Excellent

Ali Reza

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Every thing was perfect
Stayed 7 nights in Jan 2025

10/10 Excellent

Dorsa

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Entertainments, cleaning, foods, drinks and awesome staff.

8/10 Good

Diana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It felt home-y like an apartment property , we loved that feeling. Some things you felt far away from like our room from reception and restaurants but still somewhat convenient. Everyone was very friendly and for the most part accommodating. The rooms should have the outlets tested, only 2 out of 5 outlets worked. The wi-fi wasn’t stable especially for multiple people rooming and throughout the property. The rooms should be fumigated for insects. Despite some hiccups, we loved the place and can’t wait to stay again.
Stayed 6 nights in Dec 2024

2/10 Terrible

Jason Andrew

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was in extreme need of repair this riu was unlike any other property of riu I had stayed at it needs a complete remodel. Staff was slow to respond and had to ask multiple times for towels for our room and towels at the pool were unavailable multiple days by 4 pm.
Stayed 7 nights in Dec 2024

4/10 Poor

Natalie

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Old
Stayed 4 nights in Jan 2025

10/10 Excellent

CIndy Arlana

Liked: Cleanliness
Stayed 4 nights in Jan 2025

10/10 Excellent

Cassandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was by far the best Hotel we stayed at. In the DR. The beach and grounds are pristine and very tropical. The sand is so soft and the color of the water was like looking at a piece of Larimar. The room was airconditioned had hot water and the bar was stocked with liquor,beer water and sodas like I've never seen. The maid service left tropical flowers around the bathroom for an added touch. The buffet was good, better than the restaurants who actually tried to keep people out. The hosts from the restaurants need to be kinder to people.That is why I put only 4 stars jk I put 5. I was very happy with my stay there.
Stayed 3 nights in Jan 2025

10/10 Excellent

Henry

Stayed 2 nights in Dec 2024

4/10 Poor

Muhammad, brooklyn

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Jan 2025

6/10 Okay

Eunice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We liked the reception staff (Americo) who was very supportive. The chefs and the restaurant staff were very social and kind. The gardeners who sell coconuts around were kind and social. The cleaners too. We however had several issues with our room (6020). First of all, none of the power outlets were working, luckily we had brought power banks with us. We also did not have towels and had to ask the reception. The bathroom and toilet do not have fans and the moisture made the room stuffy and slippery. When we requested a change of room, we were told to come back the following day at 2 pm, and we were later told that all the rooms were sold out. We ended up staying in the same room until we left with no power to charge our electronic devices. The rooms seriously need renovation. Another challenge was with Destination Services, a company that facilitates excursions, transfers, and multi-day tours within the hotel. We had booked our boogie ride tour through Expedia as a package. Destination Services did not send us directions about our Adventure even when we sent them emails with all the details to confirm our participation as required. It was very complicated to prove that we had paid through Expedia. Juan a staff of Destination Services was ready to sell us the same activity we had paid through Expedia. The company still charged us for a trip we didn’t take that they booked for Jan 8th yet we left the hotel on 6th Jan. I am still solving this issue with my bank here in Canada.
Stayed 4 nights in Jan 2025

4/10 Poor

Ariola Manjarrez De

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Su playa muy bonita, el servicio no es bueno las condiciones del cuarto estaban sucios. El servicio al turista no es bueno y en las noches mucho ruido, fuerte, música de otros hoteles
Stayed 7 nights in Dec 2024

10/10 Excellent

Keneson

Stayed 4 nights in Dec 2024

6/10 Okay

Amy

Travelled with family, Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
We have stayed at several RIU’s all over the place and I will say this one was a disappointment. At the pool during the day there was very little activity and the rooms were rather outdated which wasn’t a big deal for me but some of our group didn’t care for it. This resort is huge though and spread out so check where your room is prior to arrival. Biggest complaint was the food at the buffets selection was slim, not marked properly what was what and just no flavor. Everything was very bland. We will not come back to this report in the DR again truthfully.
Stayed 5 nights in Dec 2024

6/10 Okay

Katelyn

Travelled with partner
Liked: Staff & service
Property was beautiful but the food was absolute crap! The food was bland and tasted awful. The plates, glasses and silverware were always dirty. We barely ate the whole 10 days we were there. We talked with other vacationers at the resort and at other RIU resorts and they had the same horrible experience with the food as we did. I do NOT recommend staying at a RIU resort. Restaurants and bars were only open certain times. There was nothing to do at the resort. The website didn’t mention that the casino and water park were at a different resort.
Stayed 8 nights in Dec 2024

10/10 Excellent

Mariusz

Excellent
Stayed 4 nights in Dec 2024

6/10 Okay

Hodan

Travelled with family
Liked: Staff & service
The layout and greenery of the resort, it's breathtaking. The staff are exceptional.
Stayed 6 nights in Dec 2024

8/10 Good

Gloria Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Nice resort but shouldn’t have to pay to play pool and ice hockey games. Also, nightly shows aren’t very good.
Stayed 5 nights in Dec 2024

2/10 Terrible

Candace

Disliked: Cleanliness, property conditions & facilities
Property is ran down, mold and dirty
Stayed 4 nights in Dec 2024

10/10 Excellent

Eman

Travelled with family
Liked: Cleanliness
Lots of variety of things to do on the property. Felt no need to leave the property.
Stayed 5 nights in Dec 2024

10/10 Excellent

Vianel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 3 nights in Dec 2024