Hotel Riu Bambu - All Inclusive

3.5 star property
Family-friendly property on the beach, with 5 outdoor pools
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Hotel Riu Bambu - All Inclusive

5 outdoor pools
Private beach, sun-loungers, beach towels, scuba diving
Minibar, in-room safe, individually decorated, individually furnished
6 bars/lounges, 2 swim-up bars, 3 poolside bars
Boating

Reviews

7.6 out of 10
Good

Popular amenities

  • Hot tub
  • All-inclusive
  • Breakfast included
  • On private beach
  • Bar
  • Gym

Explore the area

Map
Playa Arena Gorda, Punta Cana, La Altagracia, 23000
  • Splash Water Park
    ‪6 min walk‬
  • Arena Gorda Beach
    ‪6 min walk‬
  • Punta Blanca Golf Course
    ‪6 min drive‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪31 min drive‬

Room options

Double Room (U)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Ceiling fan
  • 28 sq m
  • Sleeps 3
  • 2 Large Single Beds

Deluxe Room (L)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Ceiling fan
  • 29 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite (U)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Ceiling fan
  • 47 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, Connecting Rooms (B2C-CAN)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
2 bedrooms
  • Sleeps 6
  • 2 King Beds

Deluxe Room (U)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Ceiling fan
  • 29 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Family Room (B2C-US)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
  • 33 sq m
  • Sleeps 3
  • 2 Double Beds

Junior Suite (B2C-US)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
Separate bedroom
  • 47 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room (B2C-US)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Ceiling fan
  • 29 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Double Room (B2C-US)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Ceiling fan
  • 28 sq m
  • Sleeps 3
  • 2 Large Single Beds

Double Room (C)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Ceiling fan
  • 29 sq m
  • Sleeps 3
  • 2 Large Single Beds

Family Room, Connecting Rooms (Deluxe | E)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
Separate bedroom
  • Sleeps 6
  • 1 King Bed

Family Room (C)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
Separate bedroom
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

Family Room (Deluxe, B2C-US)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Ceiling fan
  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

Junior Suite (L)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
Separate bedroom
  • 47 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite (C)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
Separate bedroom
  • 47 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, Connecting Rooms (L)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
Separate bedroom
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Deluxe Room, Connecting Rooms (C)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
2 bedrooms
  • 29 sq m
  • Sleeps 6
  • 2 King Beds

Deluxe Room (C)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
Separate bedroom
  • 29 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Family Room (Deluxe | C)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
Separate bedroom
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

Family Room (Deluxe | B2C-CAN)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
Separate bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

Deluxe Room (B2C-CAN)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
Separate bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Family Room (B2C-CAN)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
Separate bedroom
  • Sleeps 4
  • 2 Double Beds

Double Room (B2C-CAN)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Ceiling fan
  • Sleeps 3
  • 2 Large Single Beds

Deluxe Room, 2 Bedrooms (B2C-US)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
2 bedrooms
  • Sleeps 6
  • 2 King Beds

Junior Suite (B2C-CAN)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
Separate bedroom
  • Sleeps 2
  • 1 King Bed

Family Room (Deluxe, L)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Ceiling fan
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

Deluxe Room, 2 Bedrooms (U)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
2 bedrooms
  • 29 sq m
  • Sleeps 6
  • 2 King Beds

Family Room (Deluxe, E)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Ceiling fan
  • 33 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

Deluxe Room (E)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Ceiling fan
  • 29 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Family Room (U)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
  • 33 sq m
  • Sleeps 3
  • 2 Double Beds

Standard Double Room (E)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Ceiling fan
  • 28 sq m
  • Sleeps 3
  • 2 Large Single Beds

Standard Room (L)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Ceiling fan
  • 28 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Family Room (L)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Single Sofa Bed

Family Room (Deluxe, U)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Ceiling fan
  • 33 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

Family Room (E)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
  • 33 sq m
  • Sleeps 3
  • 2 Double Beds

Quadruple Room

  • Sleeps 4
  • 1 Double Sofa Bed and 2 Double Beds

Double Room Standard

  • Sleeps 3
  • 2 Double Beds

Quadruple Room Superior With View

  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

Double Room Superior

  • Sleeps 3
  • 2 Double Beds

Suite Junior

  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Punta Cana

An all-inclusive stay in Punta Cana awaits you at Hotel Riu Bambu - All Inclusive. Within just a 10-minute stroll, you'll find Splash Water Park and Arena Gorda Beach. Highlights at this beachfront property include 7 restaurants, 5 outdoor swimming pools and a full-service spa. .A relaxing day at Renova Spa can include massages, body wraps and body scrubs along with hydrotherapy and mani/pedis. The restaurant, Colonial, serves international cuisine. With 3 poolside bars and 6 lounge bars to choose from, you can enjoy a drink at the property. Spend the day at the private beach where you'll find sunloungers, and enjoy the on-site free water park and nightclub. Plus you'll find free Wi-Fi in public areas, a gym and a hot tub. Each morning free buffet breakfast is offered between 7 AM and 10 AM. There's also the convenience of free self parking. .Within a 15-minute drive of this 3.5-property class Bávaro property, attractions include Cocotal Golf and Country Club and Downtown Punta Cana.

What's nearby

  • Arena Gorda Beach - 6 min walk
  • Iberostar Golf Course - 5 min drive
  • Punta Blanca Golf Course - 6 min drive
  • Cana Bay Golf Club - 8 min drive
  • Cortecito Beach - 19 min drive

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.) - 31 min drive

Restaurants

  • ‪Restaurante Colonial - ‬8 min walk
  • ‪Lobby Bar Fantasia - ‬19 min walk
  • ‪restaurante la isabela - ‬12 min walk
  • ‪Garden Grill - ‬20 min walk
  • ‪Larimar Restaurante Buffet - ‬19 min walk

About this property

Hotel Riu Bambu - All Inclusive

Family-friendly property on the beach, with 5 outdoor pools
Hotel Riu Bambu - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply step outside to unwind on the property's beach. At Hotel Riu Bambu - All Inclusive, you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 7 restaurants on site, along with a nearby corner/local shop. For a drink, you can stop by one of the on-site bars, including 2 swim-up bars and 6 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers a complimentary water park, a complimentary children's club and a children's pool. Self parking is free.

This 3.5-star Punta Cana property is smoke free.

  • 1000 guestrooms or units
  • 3 levels
  • 7 dining venues
  • 3 bars by the pool
  • 2 swim-up bars
  • 6 bars or lounges
  • Buffet breakfast (free)
  • Nightclub
  • Kid's club (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Pool or billiards table
  • Corner/local shop
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • No smoking on site
Hotel Riu Bambu - All Inclusive offers 1000 accommodations, which are accessible via exterior corridors and feature minibars and a safe. Rooms open to balconies. Each accommodation is individually furnished and decorated. Flat-screen televisions come with satellite channels.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and change of towels can be requested. Housekeeping is provided on request.

Renova Spa has 3 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including hydrotherapy.

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7 AM to 10 AM
  • 2 swim-up bars
  • 3 poolside bars
  • 6 bars/lounges
  • 7 restaurants

Restaurants on site

  • Colonial
  • Hibachi
  • Olé
  • Palm Beach - Steakhouse
  • San Angelo

Things to do

  • 5 outdoor pools
  • Basketball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Health club
  • Kayaking
  • Nightclub
  • Parasailing
  • Playground
  • Rowing/canoeing
  • Sailing
  • Scuba diving
  • Shopping
  • Spa tub
  • Surfing/bodyboarding
  • Tennis
  • TV in common areas
  • Volleyball
  • Waterslide
  • Windsurfing

Family friendly

  • 5 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free water park access
  • Grocery/convenience store
  • Playground
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • On a private beach

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heated floor
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
When a room reservation includes a return airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa and Mastercard. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property uses a grey water recycling system. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

ClubHotel Riu Bambu
ClubHotel Riu Bambu All Inclusive
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Riu Bambu Dominican Republic
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Hotel Riu Bambu - All Inclusive All-inclusive property

Frequently asked questions

What is the cancellation policy at Hotel Riu Bambu - All Inclusive?

Hotel Riu Bambu - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Riu Bambu - All Inclusive?

Yep, Hotel Riu Bambu - All Inclusive has a free self car park.

Are there any beaches close to Hotel Riu Bambu - All Inclusive?

Yep, Hotel Riu Bambu - All Inclusive is a short 6-minute walk from Arena Gorda Beach. Fun beach activities include scuba diving, windsurfing and body boarding.

Is there a spa on site at Hotel Riu Bambu - All Inclusive?

Yep, Renova Spa is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Hotel Riu Bambu - All Inclusive have a pool?

Yep, and guests love it! Hotel Riu Bambu - All Inclusive has 5 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying with a drink from one of the bars.

Does Hotel Riu Bambu - All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Hotel Riu Bambu - All Inclusive?

Hotel Riu Bambu - All Inclusive features a private beach, 3 poolside bars and 5 outdoor pools.

What makes Hotel Riu Bambu - All Inclusive a romantic place to stay?

1 hot tub and couples spa treatments, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Hotel Riu Bambu - All Inclusive.

Is Hotel Riu Bambu - All Inclusive family-friendly?

You bet! With amenities such as a free children's club, a children's pool and babysitting services, it's no surprise that Hotel Riu Bambu - All Inclusive is a hit with families.

Does Hotel Riu Bambu - All Inclusive serve breakfast?

Yep, free buffet breakfast is offered daily from 7 AM to 10 AM.

Is there a free airport shuttle available at Hotel Riu Bambu - All Inclusive?

No, Hotel Riu Bambu - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Riu Bambu - All Inclusive?

Relax with a coldie at the 3 poolside bars or 6 lounge bars, and grab a meal at the onsite restaurant that serves international cuisine.

What time are check-in & check-out at Hotel Riu Bambu - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Riu Bambu - All Inclusive?

No, pets are not allowed.

Hotel Riu Bambu - All Inclusive Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 804 out of 1992 reviews" "
Rating 8 - Good. 449 out of 1992 reviews" "
Rating 6 - Okay. 317 out of 1992 reviews" "
Rating 4 - Poor. 203 out of 1992 reviews" "
Rating 2 - Terrible. 219 out of 1992 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Kenisha

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
I wouldn’t recommend, it’s not good. The place it’s even dirty omggg
Stayed 3 nights in Oct 2024

8/10 Good

Rebeca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was great. Room was a little outdated. I made arrangements for a ride to and from airport going to property was fine but going back to airpot the driver was not allowed pass security and i had to pay a taxi. Now i have to see if i can get a refund from the private service that i booked months before my vacation.
Stayed 5 nights in Oct 2024

8/10 Good

Zoraida

Liked: Cleanliness, amenities, property conditions & facilities
😊
Stayed 4 nights in Oct 2024

8/10 Good

Daliana

Stayed 4 nights in Sep 2024

8/10 Good

Tricia, Springfield gardens

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my frist time there and I had amazing experience will be back next year
Stayed 6 nights in Oct 2024

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 6 nights in Oct 2024

2/10 Terrible

Enidza

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
If you have high standards don't come here!!! It will be your nightmare!! . This property is very low budget. Everything is broken in the room, no transportation to rooms, no help with luggage. Tv, blower, air conditioner was broken when we arrived. We have to change rooms at 1am and nobody helped!!. No telephone in rooms. You have to go to reception everytime you need something. No room service available for anything. No shampoo no conditioner no anything. Overall it was awful. Very outdate. Like you are in the 2000’s. I’ve been coming to RD every year and this has been the worst hotel experience ever. Only food that was good was the steakhouse. At the restaurants all food presentation was awful! And No one cared to clean the mess people do. Air conditioner in the room was loud! Night Shows were ok. Staff was friendly but thats how Dominicans are. They are the best! Never again will stay in a Riu. I know I will remeber a lot of things but for now this is it.
Stayed 4 nights in Oct 2024

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort itself had many great events to keep you occupied. The resort was very clean, the food options were great and so was the staff. I would definitely come here again.
Stayed 3 nights in Sep 2024

10/10 Excellent

Keitsy

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 4 nights in Oct 2024

8/10 Good

Danique

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2024

8/10 Good

antwon

Stayed 5 nights in Sep 2024

10/10 Excellent

Shamar

Liked: Cleanliness, staff & service, property conditions & facilities
The themed parties were amazing!
Stayed 4 nights in Oct 2024

6/10 Okay

Luz, INDIANAPOLIS

10/10 Excellent

Seona

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great. I don’t speak Spanish but all my questions and queries were answered.
Stayed 5 nights in Oct 2024

2/10 Terrible

Karin

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not clean. Staff not friendly
Stayed 4 nights in Oct 2024

8/10 Good

Lourdes J

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My overall stay was good. Will definetely go back.
Stayed 3 nights in Oct 2024

8/10 Good

Clara melba

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Rayan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Tatiana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente servicio
Excelente servicio las diferentes actividades son a otro nivel, los empleados te tratan super y siempre dispuestos a brindar el mejor servicio. No hay quejas en lo absoluto Carlitos en el check-in que nos recibio super amable y muy atento durante la estadia hasta las chicas en las actividades de playa y piscina etc
Stayed 4 nights in Oct 2024

6/10 Okay

Albert

Travelled with family, Travelled with group
Disliked: Staff & service, property conditions & facilities
Tienen que mejorar el servicio al cliente del personal, más limpieza en todas las áreas, renovar su maquinaria, más limpieza en las piscinas, mejorar el aire de las habitaciones y revisar la calidad de la comida ya tanto yo como algunos compañeros que fueron conmigo tuvimos problemas estomacales
Stayed 3 nights in Sep 2024

4/10 Poor

Johanna

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The first day we get there we saw a HUGE roach this thing was enormous! The food isn’t good and the workers are rude. You can tell they hate their job. They don’t help and have absolutely no manners. The hotel needs major renovations
Stayed 5 nights in Oct 2024

4/10 Poor

Gloria, Edison

Travelled with family and small children
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
There was a roach at my room door and one in the pool. I took picture and show it to an employee he said the building is old that’s why.
Stayed 5 nights in Oct 2024

8/10 Good

Michels

Travelled with family
👍
Stayed 5 nights in Sep 2024

10/10 Excellent

toby, buda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff went out of their way at check in as we were early getting there. the food was so good and so much of it
Stayed 7 nights in Oct 2024

6/10 Okay

Brian

Travelled with partner
Liked: Cleanliness
I wish those at the front desk would have rectified their problems. I was robbed of ALL the RIU parties simply because my guest and I was never given a wristband and what could have been an easy fix was shut down.
Stayed 7 nights in Sep 2024