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Sofitel Legend The Grand Amsterdam

5.0 star property
Luxury Amsterdam hotel connected to a shopping centre, a quick walk to Royal Palace
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sofitel Legend The Grand Amsterdam

Exterior
2 restaurants, breakfast, lunch, dinner served; international cuisine
Garden
Royal Suite, 1 King Bed (Butler Service,Living & Dining Area) | In-room dining
2 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Pool
  • Bar
  • Pet-friendly
  • Spa
The price is AU$648
includes taxes & fees
5 Jan - 6 Jan 2025

Explore the area

Map
Oudezijds Voorburgwal 197, Amsterdam, North Holland, 1012 EX
  • Dam Square
    5 min walk
  • Restaurant Bridges
    1 min walk
  • Dam Stop
    5 min walk
  • Amsterdam (AMS-Schiphol)
    33 min drive

Room options

View all photos for Junior Suite, 1 King Bed, View (View)

Junior Suite, 1 King Bed (View)

Junior Suite, 1 King Bed, View (View)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 Queen Bed, City View (Garden or City View)

Classic Room, 1 Queen Bed, City View (Garden or City View)

Classic Room, 1 Queen Bed, City View (Garden or City View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Premium bedding
  • 25 sq m
  • City view
  • Sleeps 1
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, View (Canal House)

Suite, 1 King Bed (Canal House)

Suite, 1 King Bed, View (Canal House)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 65 sq m
  • Canal view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed, View

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Superior Room, 1 Queen Bed, View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 30 sq m
  • Canal view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed, City View (Garden, courtyard or City view)

Superior Room, 1 Queen Bed, City View (Garden, courtyard or City view)

Superior Room, 1 Queen Bed, City View (Garden, courtyard or City view)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, View (Opera)

Suite, 1 King Bed (Opera)

Suite, 1 King Bed, View (Opera)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 75 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, View (Imperial,Butler Service,Living Room)

Suite, 2 Bedrooms (Imperial,Butler Service,Living Room)

Suite, 2 Bedrooms, View (Imperial,Butler Service,Living Room)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 100 sq m
  • Canal view
  • Sleeps 5
  • 1 King Bed

View all photos for Royal Suite, 1 King Bed (Butler Service,Living & Dining Area)

Royal Suite, 1 King Bed (Butler Service,Living & Dining Area)

Royal Suite, 1 King Bed (Butler Service,Living & Dining Area)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 100 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed, View

Luxury Room, 1 King Bed

Luxury Room, 1 King Bed, View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 35 sq m
  • Canal view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 1 Double Bed, Connecting Rooms

Family Room, 1 Double Bed, Connecting Rooms

Family Room, 1 Double Bed, Connecting Rooms

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 60 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Suite, 1 King Bed, View

Suite, 1 King Bed

Suite, 1 King Bed, View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 55 sq m
  • Canal view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds, City View (Garden, Courtyard or City View)

Superior Room, 2 Single Beds, City View (Garden, Courtyard or City View)

Superior Room, 2 Single Beds, City View (Garden, Courtyard or City View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 30 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

Similar properties

Exterior

Anantara Grand Hotel Krasnapolsky Amsterdam

Spa
Pet-friendly
Free WiFi
Restaurant
4.6 out of 5, Wonderful, (1003)
The price is AU$541
for 1 night
includes taxes & fees
6 Jan - 7 Jan
Anantara Grand Hotel Krasnapolsky Amsterdam

About the area

Amsterdam

Sofitel Legend The Grand Amsterdam puts you in the heart of Amsterdam, connected to a shopping centre and within a 20-minute stroll of Royal Palace and New Church. Highlights at this luxury hotel include 2 restaurants, 2 bars/lounges and a full-service spa. .A day of pampering at Sofitel SPA can include massages and body scrubs along with access to the sauna. The fine-dining restaurant, Bridges, serves international cuisine and is open for lunch and dinner. The Flying Dutchman is the hotel's own bar. Enjoy the indoor swimming pool, gym, Turkish bath/hammam and sauna. 15069 square feet (1400 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a business centre. Added amenities include free Wi-Fi in public areas and laundry facilities. Continental breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also valet parking, along with the convenience of car rentals on site. .Sights within a 10-minute walk of this 5-property class Amsterdam City Centre hotel include Kalverstraat and Theater Tuschinski.

What's nearby

  • Dam Square - 5 min walk
  • Royal Palace - 5 min walk
  • Anne Frank House - 14 min walk
  • Rijksmuseum - 19 min walk
  • Van Gogh Museum - 8 min drive

Getting around

  • Rokin Station - 5 min walk
  • Dam Stop - 5 min walk
  • Schiphol Airport (AMS) - 33 min drive

Restaurants

  • ‪Oriental City - ‬1 min walk
  • ‪Coffeecompany - ‬2 min walk
  • ‪Greenhouse - ‬1 min walk
  • ‪Wok to Walk - ‬2 min walk
  • ‪Saint Morris - ‬1 min walk

About this property

Sofitel Legend The Grand Amsterdam

Luxury Amsterdam hotel connected to a shopping centre, a quick walk to Royal Palace
Sofitel Legend The Grand Amsterdam offers its guests a full-service spa, an indoor pool, and a sauna. There are 2 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 15069 square feet (1400 square metres) and includes a conference centre. A fitness centre, spa services, and a library are also featured at the luxury Sofitel Legend The Grand Amsterdam. Parking is available for a fee.

This 5-star Amsterdam hotel is smoke free.

  • 178 guestrooms or units
  • 5 levels
  • 2 dining venues
  • 2 bars or lounges
  • Conference rooms
  • 15069 sq ft of conference space
  • 1400 sq. m of conference space
  • Built in 1578
  • Childcare (surcharge)
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
Sofitel Legend The Grand Amsterdam offers 178 accommodations with minibars and espresso makers. Beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. Flat-screen televisions come with premium satellite channels and pay-per-view films. Bathrooms include dressing gowns, slippers, designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and a hairdryer. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Sofitel SPA has 2 treatment rooms, including rooms for couples. Services include facials, body scrubs and body treatments. A variety of treatment therapies are provided, including Ayurvedic. The spa is equipped with a sauna and Turkish bath/hammam.

The spa is open daily. Children under 14 years old are not allowed in the spa without adult supervision.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
The property is a member of Historic Hotels of the World.

Languages

Dutch, English, French, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Secured, covered parking on site (EUR 100 per night)
  • Secured, covered valet parking on site (EUR 100 per night)

Food and drink

  • Continental breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:30 AM on weekends; EUR 49 per person
  • 2 bars/lounges
  • 2 restaurants
  • Couples/private dining

Restaurants on site

  • Bridges
  • Library 'Or'
  • Oriole
  • The Flying Dutchman

Things to do

  • Bicycle rentals
  • Boat tours
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Indoor pool
  • Library
  • Sauna
  • Steam room

Family friendly

  • In-room babysitting
  • Indoor pool
  • Laundry facilities
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre (15,069 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • On the waterfront
  • Terrace
  • Vegetable garden

Full-service spa

  • 2 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Massage
  • Sauna
  • Spa open daily
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (104 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (74 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Espresso maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: EUR 75 per pet, per day
  • Only dogs are allowed
  • Maximum 1 pets
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 90.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 12.50 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 49 per person
  • Covered self-parking fee: EUR 100 per night
  • Valet parking fee: EUR 100 per night
  • Pet fee: EUR 75 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 90.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Union Pay, Eurocard and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 5 stars.

Property is also known as

Amsterdam Grand Sofitel
Sofitel Amsterdam Grand
Sofitel Legend
Sofitel Legend Grand Amsterdam
Sofitel Legend Hotel
Sofitel Legend Hotel Amsterdam Grand
Accor The Grand Amsterdam
Amsterdam Sofitel
Sofitel Amsterdam
Sofitel The Grand Amsterdam Hotel Amsterdam
Sofitel Legend Grand Amsterdam Hotel
Sofitel Legend Grand Hotel
Sofitel Legend Grand
Sofitel Legend The Amsterdam
Sofitel Legend The Grand Amsterdam Hotel
Sofitel Legend The Grand Amsterdam Amsterdam
Sofitel Legend The Grand Amsterdam Hotel Amsterdam

Frequently asked questions

What is the cancellation policy at Sofitel Legend The Grand Amsterdam?

Sofitel Legend The Grand Amsterdam offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sofitel Legend The Grand Amsterdam?

As of 23 Dec 2024, prices found for a 1-night stay for 2 adults at Sofitel Legend The Grand Amsterdam on 5 Jan 2025 start from AU$581.47, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sofitel Legend The Grand Amsterdam?

Yep, Sofitel Legend The Grand Amsterdam has a secured covered self car park for EUR 100 per night.

Are there any beaches close to Sofitel Legend The Grand Amsterdam?

The closest beach to Sofitel Legend The Grand Amsterdam is Blijburg Beach (8.6 km).

Is there a spa on site at Sofitel Legend The Grand Amsterdam?

Yep, Sofitel SPA is available for guests. You'll enjoy heaps of services like body scrubs, facials and body treatments.

Does Sofitel Legend The Grand Amsterdam have a pool?

Sofitel Legend The Grand Amsterdam has an indoor pool. The pool is open 9:00 AM to 9:00 PM.

What luxury perks are available at Sofitel Legend The Grand Amsterdam?

Sofitel Legend The Grand Amsterdam features a full-service spa, an indoor pool and 2 restaurants. All guestrooms come with premium bedding, 24-hour room service and espresso makers.

What makes Sofitel Legend The Grand Amsterdam a romantic place to stay?

Couples spa treatments and garden-view dining, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Sofitel Legend The Grand Amsterdam.

Is Sofitel Legend The Grand Amsterdam family-friendly?

You bet! With amenities such as babysitting services and laundry facilities, as well as childcare services in the guestrooms, it's no surprise that Sofitel Legend The Grand Amsterdam is a hit with families.

Does Sofitel Legend The Grand Amsterdam serve breakfast?

Yeah, continental brekkie is offered on weekdays between 6:30 AM and 10:30 AM and weekends between 6:30 AM and 11:30 AM.

Is there a free airport shuttle available at Sofitel Legend The Grand Amsterdam?

No, Sofitel Legend The Grand Amsterdam does not offer an airport shuttle service.

Is there a bar or restaurant at Sofitel Legend The Grand Amsterdam?

Yep, you can grab a meal at Sofitel Legend The Grand Amsterdam's onsite restaurant that serves international cuisine.

What time are check-in & check-out at Sofitel Legend The Grand Amsterdam?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Sofitel Legend The Grand Amsterdam?

Dogs are welcome at Sofitel Legend The Grand Amsterdam, with food and water bowls on offer. Just so you know, there's a limit of one pet.

Sofitel Legend The Grand Amsterdam Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 808 out of 1003 reviews" "
Rating 8 - Good. 133 out of 1003 reviews" "
Rating 6 - Okay. 41 out of 1003 reviews" "
Rating 4 - Poor. 9 out of 1003 reviews" "
Rating 2 - Terrible. 12 out of 1003 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

LOIS

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The Sofitel was excellent. The location was perfect as it made it easy to get around.
Stayed 4 nights in Sep 2024

6/10 Okay

Idan

Liked: Cleanliness, property conditions & facilities
Staff, service, location, property - 5 stars Rooms below par. Small rooms made smaller by stuffing beds together to make an extra buck. Disappointing.
Stayed 4 nights in Sep 2024

8/10 Good

Jacob

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel staff and the restaurants are great. The rooms looked great and had a beautiful canal view. When we first got to our room we found a used hair comb by the bed and the bathroom smelt foul. We ran the shower and the smell went away for a short period. It came back through the night and was very unpleasant. The staff said they’d look into it but I’m assuming nothing could be done. Other than the smelly bathroom it’s a splendid location.
Stayed 1 night in Sep 2024

10/10 Excellent

Asseel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself looks classy, restaurant absolutely beautiful both food and looks wise, area close to the center and reception staff were excellent
Stayed 1 night in Sep 2024

10/10 Excellent

Jeffery

Stayed 2 nights in Aug 2024

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Been to some amazing hotels around the world, the staff and rooms of this place was pretty amazing. We now have turned this place into a yearly stop for us. Glad we didn’t stay anywhere else. They made my wife’s 40th so magical. Only thing I wish I had the ability to do is tip the staff as a group, especially the staff that made our room up multiple times a day, I wanted to thank them all rather than trying to hunt them down individually.
Stayed 5 nights in Aug 2024

10/10 Excellent

Darren

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. The best I’ve stayed at in Amsterdam. Will be back
Stayed 2 nights in Aug 2024

10/10 Excellent

Anthony

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked a 10 day stay on the same day we arrived because the original hotel we had stayed at was atrocious when we arrived. As soon as we entered the Sofitel it was like we had landed on a different planet. The friendliness and professionalism of the staff was second to none. They always remembered who we were and what rooms we were in and made us feel at home. Val the bartender at the Flying Dutchman had become part of our family! He is a absolutely the best and even checked in on us when he was on vacation! :) love love love ❤️
Stayed 10 nights in Aug 2024

8/10 Good

Srinath, Pleasanton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had booked a Junior Suite for just a night. It was a large room with a high ceiling, nicely furnished but quite odd. We checked in early and the front desk did warn us that the available room at that time was a bit funky and had stairs. The oddest design was that the toilet and shower areas were separate and at different levels. The toilet only had 2 small towels and no hand soap or lotion. The AC could just not cool the room enough and they brought in a couple of fans which helped. The room was right next to the street so we could hear people talking as they walked by. Luckily it did not seem like a very busy street. The staff was friendly and we were assigned a 'butler'. I am not exactly sure what was the purpose and how contacting him would be any different than calling the front desk. Anyway, he did help us get the fans for the room. We did not eat at their restaurant.
Stayed 1 night in Jul 2024

10/10 Excellent

Ronald Arenson,

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful attentive staff, beautiful facilities with lovely flowers. Great location
Stayed 2 nights in Jul 2024

10/10 Excellent

Joseph

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and service were all fantastic. All the staff were very accommodating. Room was great.
Stayed 2 nights in Jul 2024

10/10 Excellent

May Sayegh

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing. Eager to help and very competent. The room was beautiful, clean and the bed was so comfortable I want a mattress like that. The location was on spot, close to shopping and dining.
Stayed 3 nights in Jul 2024

10/10 Excellent

Linda, Lenoir

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Amazing stay! Great location! Staff was very helpful and nice. Beds were very comfortable.
Stayed 3 nights in Jul 2024

8/10 Good

Caple

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Andres, Atlanta

Liked: Cleanliness, amenities, property conditions & facilities
Excellent stay
Stayed 3 nights in Jul 2024

10/10 Excellent

Andres, Atlanta

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay as always.
Stayed 5 nights in Jul 2024

10/10 Excellent

COLLEEN, LETHBRIDGE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was amazing and beautiful property
Stayed 2 nights in Jul 2024

8/10 Good

Julian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Gilbert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was fine. Even though we arrived early, checking was prearranged and room was ready before the normal time. Welcoming treats from room service and assistance with electrical converters were great additions on our only night here.
Stayed 1 night in Jun 2024

10/10 Excellent

Yasar Eren, Ithaca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Mike

Travelled with family and small children
Liked: Cleanliness, amenities
Great property, everyone from front desk, staff snd cleaning were very friendly. Great location. An oasis away from the hustle and bustle of city centre.
Stayed 9 nights in Jun 2024

10/10 Excellent

Drake

Liked: Cleanliness, staff & service, property conditions & facilities
T
Stayed 9 nights in May 2024

10/10 Excellent

HUSEYIN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Sarah

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous place
Amazing place and people! So happy to have stayed here, we will be back as soon as we can!
Stayed 2 nights in Jun 2024